Automated System for Headspace: Improving Mental Health Treatment

Table of Contents
Introduction......................................................................................................................2
Stakeholder Map...............................................................................................................2
Questionnaire....................................................................................................................3
Set of Questions - Case Workers and Medical Team................................................................3
Use Case Diagram.............................................................................................................4
Use Case Description.................................................................................................................4
Conclusion........................................................................................................................6
References.........................................................................................................................7
1

Introduction
In the given report, an automated system is recommended to be developed for the
organization NSW. It has been assigned a task of trialing NewAccess with the people of age
less than or equal to 12. The Australian government is ready to invest around $54 million for
this task. There are large number of youths who are currently suffering from mental health
issues. These issues require immediate attention with accessible treatment. The automated
system will break the barrier between the youth, suffering from mental issues, and the
specialist. It will break the need of telling about the condition repeatedly to different case
workers and medical person. The automated system will feed data once and later can be
accessed by any authorized person.
Stakeholder Map
Operational Executive
Internal Case worker – The case worker
faces various issues and challenges
with the current system. They need
to obtain information regarding
patients when they need
appointment or any other help.
Every time, they are asked same set
of questions again and again. As a
result of which they get irritated.
This can raise issues in diagnosis as
the specialist or Emergency
Department may not able to get the
required information to treat the
patient.
The proposed system will eliminate
these redundancies which will help
both patients and Emergency
Department (Valacich, George &
Hoffer, 2014).
Headspace team – Australian
Government aims at developing a
system which can improvise the
mental health in the country. The
proposed project will bring a system
that will make treatment process more
accurately. The well-being of the
country shall help in raising the
working opportunities for the youths.
External Patient – Theses stakeholders are
those individuals who are suffering
from mental conditions and need
treatment. The current system
needs them to answer about their
same condition to different
Vendors and suppliers – During the
set -up of the proposed system,
various equipments are required with
respect to hardware and software. The
organization can buy them using
tenders and allocating it to one of the
2