Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 CONCLUSION................................................................................................................................5 REFERENCES................................................................................................................................6
INTRODUCTION Aviation industry refers to the business sector engaged in manufacturing and operating all kinds of aircraft. There are number of airlines operate in an aviation industry which has the work of transporting passengers from one location to another along with the luggage (Ornato and Peberdy, 2014). It is a huge industrywhich requires effective management of the operations so as to maintain the safety and proper functioning of the aircraft. This report is based on Norwegian Air Shuttle kknown as Norwegian having its headquarters at Fornebu, Norway. Report is about management of operations in aviation industry of Norway. In addition to this, it covers background of Norwegian, analysis of Norwegian aviation industry by using Porter's five forces followed by recommendations for improvement. Also, commercial and strategic aspects and requirements for development of Norwegian domestic airlines have also included in this report. MAIN BODY Background to Norwegian Norwegian Air shuttle trading as Norwegian is a low cost airline which is also Norway's largest airline. In addition to this, it is third largest low-cost carrier in Europe behind easyJet and Ryanair. In nut shell, it is low cost airline directed towards providing economical services to majority of population living in the country irrespective of their class. Also, the frequency of domestic flight schedule. The average number of passengers it transports every year is 30million. It is one of the oldest airlines operating in Norway's aviation industry which understands the demands of customers hence, the revenue generation is positive. It has mission and vision which focus on providing affordable fares for all by providing quality services with operational excellenceandfriendlyservices.Ithasvaluestoincorporateinnovation,teamworkand simplicity (Norwegian's official website, 2019). Norwegians followed their traditions for a long time but industrialization begun in the 1840s. Since, then many new industries has taken place and one of them being the Norwegian aviation industry. The first public agency of civil aviation in Norway in Avinor and was an organizes by Norwegian Ministry of Defence in the year 1920. However, the older airline which is still in existence is Wideroe. It was established in 1934. The other airlines in Norwegian aviation industry are Airwing, Norwegian Long Haul, Scandinavian Airlines and Winderoe. The 1
headquarter of the Norwegian aviation industry is at Majorstuen, Oslo which is chaired by Lars Kobberstad and director general is Torbjon Lother. Norway's prime domestic transport is aviation which is being governed by international as well as national laws, agreements and conventions. The rules to be applicable on this industry are made by the Ministry of Transport and Communications. Norwegian aviation industry has gone through many changes in order to become a successful and renowned aviation industry. It has number of international as well as domestic airlines which has contributed to the growth of its economy. According to the statistics provided by the Government of Norway, it reported to have highest number of passengers in 2018 which is estimated to be around 37million that produced a load factor of 86%. Furthermore, 35 new routes were added along with 25 new brand aircraft (Norway's aviation industry, 2019). Apart from this, significant investments were made which raised the competition and prices of oil. The plan for 2019 is to implement strategies which will aim at reducing the cost of each elements whose cost have gone high in the past. This is to gain competitive advantage and become an example among the aviation industries of developed nations. This can be analysed through Porter's five forces. Porter's five forces is an analysis is primarily used for analysing the industries to assess the forces responsible for competitive advantage. Also, it identifies weaknesses and strengths so that suggested improvements can be incorporated. Five forces analysis of Norwegian aviation industry is as follows: Threat of new entrants-A business of an organization is affected by the entries of new entities. The more the new entrants, the more the level of competition. The number of new entrants depend upon globalisation and liberalization policies in a country. Furthermore, high return markets attract new entrants. In the context of Norwegian aviation industry, the data showsthehighestnumberofpassengersthatrecordedion2018inNorwegianaviation department also investments from foreign investors were made which has made this industry more attractive. Hence, the threat of new entrants is high for Norwegian which means that it need to develop effective strategies. Many international companies are entering the Norway's aviation sector to launch their own domestic flights (Williams, 2017). Threat of substitutes-This is about the business organizations operating in the same industry. Aviation sector of Norway has different airlines providing their services at cheap and 2
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affordable prices. With the cut throat competition, airlines have to cut their costs to reduce the final price to survive in the competition. Apart from this, with the new entrants in the market the number of alternatives have increased. For example, the airfare ofNorwegian has appreciated for domestic routes, then customers can switch to Norwegian Long Haul, Scandinavian Airlines etc. for getting cheap flights tickets to travel within the country. Hence, the pricing strategy and quality of services should be according to demand and expectations of customers. Bargaining position of suppliers-This signifies the impact that suppliers can leave upon an industry. If the number of suppliers is high, then their bargaining position will be low because number of suppliers availability will provide customers with opportunity to switch to different suppliers for getting the expected price (Bush and Starkie, 2014). On the other hand, if suppliers are limited in number then supplier will have the bargaining power to fix the prices according to them. In the context of Norwegian, the suppliers has strong bargaining position because there are few suppliers only. Thus, the prices charged by the supplier will be the price to be paid by the Norwegian. This will remain high till more suppliers comes into existence. However, this aviation sector of Norway has managed to make a name worldwide that suppliers' interest in expanding its business in that country. Bargaining position of buyers-The buyers are the people using the products or services of organizations carrying their businesses in a specific industry. The bargaining power of buyers is influenced from demand and supply. Lower prices will reduce the revenue of an entity and vice versa. If customers demand high degree of quality then production costs will also be increased. The data above shows that Norway recorded the highest number of passengers which clearly signifies that there are huge number of buyers who are willing to pay the pay fixed by the airlines in the Norway's aviation industry. Therefore, buyers have low bargaining position. In such a scenario, Norwegian can increase its price for a short period of time or on occasions to increase the profit. It the airlines including Norwegian continue to provide their services at low price then Norwegian will ditch trains and other modes of transport by looking at the service quality, price and convenience. Competitive rivalry-This force is related to number of competitors existing in the market. Attractive industry like Norway's aviation industry has high return on making investments because the Ministry of Transport has decided to shift the traditional fuel driven flights to electronic flights. Also, plans and strategies are being formulated to reduce the costs which were 3
increased last year. This has contributed to enhanced competition among all the international as well as domestic airlines (Competition in Norway Aviation Industry, 2019). Norwegian has its competitors such as Airwing, Norwegian Long Haul, Scandinavian Airlines and Winderoe who are carrying their businesses effectively and competitively to survive in the industry. The competition for Norwegian is high because it is liked by most of the buyers for its affordable prices. It should take care of the fact that profit does not gets reduced from its existing level. Airlines in Norway aviation industry adopt number of strategies which includes creative airline advertisement in which the airline present its brands in a way to attract customers. It is made with a combination of traditional and modern way. Social media campaign is a newly developed concept which allows airlines to have their individual page for posting their exclusive information on social media. Also, it provides platforms for promotional updates, customer service etc. Loyalty programs are developed by airlines to encourage flyers to become loyal customers for making repetitive bookings with specific airline only. Recommendations Norwegian is a successful and preferred airline in Norway because of its cheap price services.However,ithasbeenreceivingcomplaintsfromlastfewyears,therefore,the recommendations for improvement are as follows: 1.Norwegian should focus on transforming the fuel engines to electric engines. This will reduce the cost and increase the efficiency of the flights. The reduced cost can be used in other segment which is making loss. This will adhere to the cost-reduction plans of Government of Norway. Electronic engines are cost-effective and their maintenance cost are also low which keeps the overall cost minimum. 2.The company should focus on launching flights that will operate on international routes. Thiswillprovideanopportunitytosurvivetherecessionandhighcompetition. Furthermore, the profit will also be high with this along with increased revenue. It should start with choosing the closest destinations so as to know how the mechanics of globalisation works. 3.Apart from the above two recommendations, it can focus on making strategies on reducing the emission level. The engines should be checked on fixed intervals to keep it intact so that pollution level can be reduced. Since, it is part of international conventions and agreements, it should consider compliance with international and domestics laws 4
and regulations which applicable on it. This will reduce the unnecessary financial burden causing due to non-compliance of legal obligations. These recommendations will help Norwegian to retain its position in the competition and sustain for a long time without much struggle. Also, it can become a leader if effective strategies with recommendations are implemented. CONCLUSION From the above report, it has been concluded that aviation is challenging industry which is primarily focused into operating number of airlines. The prime activity is to provide the services of flights for taking people and their luggage from one place to another. Norway's aviation sector has increased the business in last few years with new international and domestic brands and entities entered the market. Along with this, Porter's five forces depicted that competition is very high in this industry which means that profit and return on investment are also high. This has attracted variety of airlines to operate in this industry. Furthermore, major investments have also been made which has increased the costs but government has plan to reduce it in future years. 5
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REFERENCES Books & Journals: Ornato, J.P. and Peberdy, M.A., 2014. Applying lessons from commercial aviation safety and operations to resuscitation.Resuscitation. 85(2). pp.173-176. Williams, G., 2017.The airline industry and the impact of deregulation. Routledge. Bush,H.andStarkie,D.,2014.Competitivedriverstowardsimprovedairport/airline relationships.Journal of Air Transport Management. 41. pp.45-49. Online: Norway'saviationindustry.2019.[Online].Availablethrough: <https://www.regjeringen.no/en/topics/transport-and-communications/luftfart/id1392/>. Norwegian'sofficialwebsite.2019.[Online].Availablethrough: <https://www.norwegian.com/>. CompetitioninNorwayAviationIndustry.2019.[Online].Availablethrough: <https://www.flightglobal.com/news/articles/norwegian-brushes-off-long-haul-low- cost-competition-451736/>. 6