Aviation Operation Management

This document provides an overview of aviation operation management, including the safe operation of flights, the role of air traffic control, and the importance of the airline operations team. It discusses how these teams work together and the potential changes if one of these teams did not exist.

Aviation Operation
Management

Contents
INTRODUCTION...........................................................................................................................3
TASK...............................................................................................................................................3
How to conduct the Safe Operation of flights?...........................................................................3
What is Air Traffic Control?........................................................................................................4
What is an airline operations team?.............................................................................................4
How do they work together?........................................................................................................5
What would the changes be if one of these teams did not exist?................................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................8

INTRODUCTION
Aviation is not only limited to pilots and attendants of the flight. Aviation industry has a lot
of people working in it behind the scenes. They have a teams under various departments which
ensure the proper functioning and management of all the activities at the airport (Borghini and et.
Al, 2017) There are managers in each team which are responsible for the management of the
working of various departments. The management in the aviation is responsible for the aircraft
planning, management of revenue, hiring of employees, marketing of products and services,
enforcement of all the safety measures, etc. they make sure that all the operations were managed
smoothly.
TASK
How to conduct the Safe Operation of flights?
The operations are the vital process of an aviation industry. The safety and security of the
operation have to be in accordance with the quality standards. The various analytical tools help
in the conduct of success of the operations. The airlines have to be sure of the fact that they
maintain the confidentiality of information related to the passengers. The digital flight data
should be available online and on specified time. Whenever there is any update in any
information that needs to be displayed digitally also. During the emergency times, the landing of
flight should be done successfully by informing to the concerned authorities. The safety
equipments should be carried at e time of every travel (Breidenthal, 2018). The safety
equipments include all the necessary instruments such as oxygen mask, life jacket, medical
equipments etc. The staff should be fully trained for the occurrence of any emergency situation.
The safety audits and assessment should be done within the airlines. Each department unit should
be purview under the safety assessment. The auditor should be maintained internally also to
check the compliance of operations and workings of the airlines. By appointing internal auditor
helps in effective external audit and compliance of safety and quality in all operations. The cabin
report should be prepared and submitted every time before taking any flights. The health status
should be checked of every staff before boarding. The airlines should always send the extra staff
for any emergency cases. Before taking any flight the weather and economic conditions should
be scrutinised for successful flight. The staff should always educate briefly to all passengers
about all the health hazards situation and suggest the measures to overcome it. The passengers

should also be asked to share any health issue with the company, so that they can prepare for the
necessary instruments if needed in prior for conduction of safe travel. This all the steps will help
in conduction of safe flights (Janakiraman and Nielsen, 2016).
What is Air Traffic Control?
Air traffic control is a unit whose main aim is to safely move the aircraft through the
airspace system. They have key responsibility to keep the aircraft safe and ensure the safety of
aircraft at the time of take-off and landing. The unit have several equipments which help to make
communication with the pilots while instructing, informing or advising them. It navigates the
traffic and control the air traffic at various airports in UK. Safety of aircraft and passengers are
paramount. The controller of the units shall follow all the guidelines and handle the aircraft
safety. The person who controls the air traffic is termed as 'Air Traffic Controller'. The unit at the
airport generally is combination of different companies. In UK air traffic control services are
provided by NAT.
Before the take-off, airline sends the detailed plan of the route and timings of an aircraft
to the controller who is in charge of that particular flight. While taking off, the pilot will be in
continuous contact with the controller. When the controller is satisfied after navigating the traffic
that the flight is ready to take off, he gives permission for the same (Moolchandani and et. al.,
2017).
When aircraft is in the air, the controller keeps check on it and direct the movement of it
to the pilot. They also provide the pilot information relating to the weather conditions outside.
The controller keeps check of the minimum distance to be made with other planes at the time
when flight is in the air. The control unit is also responsible for handling of the unscheduled
traffic and emergencies which may also lead to any unexpected events.
At the time of landing the control unit is also responsible for handling ground movement
of planes and vehicles at the airport (Prevot and et. al., 2016).
What is an airline operations team?
For an airline it is not possible for one single unit at the airport to manage the functioning
and operations of the airlines. For the work to be managed with respect to the operations of
airlines there are 3 categories under which the work is categorised. They are:
 Commercial: This team is responsible for the planning of the flights and its network.
They manage the prices, sales, revenues, etc. It deals with the allotment of seats to the

passenger and sets the structure of the price per seat. This team also makes marketing
strategies to promote products and services of the airline as they have huge range of
products.
 Engineering: This teams deals with the management and maintenance of the aircraft.
They are the in-house engineers whose sole aim is to provide the services in case there is
any problem in the aircraft. They also repair the aircraft in case of emergency. There are
various service enters at different location in UK to help the airlines with the services like
at Heathrow, Gatwick, etc.
 Flight operations: This team is solely responsible for the operations related to the safety
of flights. The team is also responsible to the pilot community with the recruitment and
training. The team also gives support to the pilot community. They also make policies on
operating aircraft (Ryffe and et. al., 2019).
 Operations: This team deals with the management of the operations worldwide related to
baggage and network punctuality. This team is also responsible for scheduling the time
of an aircraft for take-off and landing and ensures that the aircraft is not disrupted
because of any interruption or weather change. At times of disruption, it is the duty of
operations team to reschedule the time of the flight and inform the management about the
same.
How do they work together?
The air traffic control works to ensure that the aircraft is safe while taking off and
landing. It works closely to deliver the services of the safely directing aircraft. It works either
solely or in the group with a responsibility of the specific part of the airspace which is control
zone or sector. It also controls traffic between the sectors to make the optimal and smooth route
for each of the aircraft. On the other hand, the airline operations team is entrusted with the role
like flight planning, weather data provision, flight watch, integration with the crew, maintenance
planning, operations control and many other (Schmid, Vollrath and Stanton, 2018). It works to
reduce the cost and increase the effectiveness of the employees so that smooth operations are
carried out. The air traffic control and airline operations team work together to ensure that the
aircraft journey is ensured safe and secure and all the internal operations are carried out
smoothly. Moreover, they both work while coordinating with each other so that there is no
compromise for the safety of the aircraft. For the smooth running of this airline industry, it is

important to have team work. They both work together while using the current technologies
advancement like digital communication or decision support so that better support is provided to
its activities. On one hand, the airline operations team manage the flight operations, ground
resources and maintenance while the air traffic control works to ensure the safety of the aircraft.
Without the support and coordination of each other they cannot work effectively (Thota, Bawa
and Stansbury, 2020).
What would the changes be if one of these teams did not exist?
If the air traffic control and airline operations does not work together, the safety of the
aircraft cannot be ensured. As air traffic control communicate with the pilots through their
communication medium, it works to prevent the collisions. It has enforced many traffic
separation rules so that minimum amount of empty space is maintained. If this team does not
work with airline operations, the pilots and administration shall not get the information regarding
the empty space or the right time to land and take off the airline. This will bring confusion and
doubts and may lead to accidents (Wakeman and Langham, 2018). As airline operations
manages resources and flight operation, without the support and teamwork of air traffic control,
the airline operations team cannot function properly as they work as guideline tool for them.
Without coordination between the two, there cannot be safe environment for the workforce and
passenger who are eager to avail the service of the airline. If the airline operations team does not
plan the efficient manpower, there cannot be effective functioning of air traffic control as it also
needs productive manpower for their operations. The airline industry involves technical work
which can be done by the skilled and trained employees, so if airline operations team does not
work with air traffic control, it will bring inefficient working and unsafe environment (Wang,
2016).
CONCLUSION
It has been concluded from the above report that the safe operations are considered as vital
process of an aviation industry. The safety and security of the operation have to be in accordance
with the quality standards. The various analytical tools help in the conduct of success of the
operations. Along with this, Air traffic control also considered as an important concept whose
main aim is to safely move the aircraft through the airspace system. They have key responsibility
to keep the aircraft safe and ensure the safety of aircraft at the time of take-off and landing. For

an airline it is difficult for one single unit at the airport to monitor the functioning and operations
of the airlines. For the work to be managed with respect to the operations of airlines there are 3
categories which includes Commercial, Engineering, Flight operations and Operations.

REFERENCES
Books and Journals
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Breidenthal, R., 2018. ENVIRONMENTAL CONCERNS IN GENERAL AVIATION. Ethical
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Janakiraman, V.M. and Nielsen, D., 2016, July. Anomaly detection in aviation data using
extreme learning machines. In 2016 International Joint Conference on Neural Networks
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Moolchandani, K. and et. al., 2017. Assessing effects of aircraft and fuel technology
advancement on select aviation environmental impacts. Journal of Aircraft, 54(3),
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surgery (Vol. 27, No. 2, pp. 107-113). WB Saunders.
Wang, C.H., 2016, November. Arena simulation for aviation passenger security-check systems.
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Springer, Cham.