Management of Traditional Projects: Individual Project Initiation Documentation (PID)
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This document is a Project Initiation Documentation (PID) for the Management of Traditional Projects module. It includes the purpose, project definition, objectives, scope, constraints, desired outcomes, stakeholders, and project approach.
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Awarding Body: Arden University Programme Name:MSc Project Management Module Name:Management of Traditional Projects. Assignment Task 2:Individual Project Initiation Documentation (PID) Assessment Title:PRM7006 Student Number: STU115881 Tutor Name: Word Count: 3000 Page |0
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1.Purpose Project Management (PM) has been a part of every functional organization and is the most widely used model in the management of an organization (Huemann,etal,2017).AsProjectManagementdevelopedintoamore functional approach, the usage of a systematic approach in undertaking a project was adapted. The purpose of this Project Initiation Documentation (PID) is to define the project,MineralPropertyManagementSystem(MPMS)implementation, within the Guyana Geology and Mines Commission (GGMC). The project’s management and overall success will be assessed using the PID through a thorough analysis of the requirements by the project. The PID will further provide a directional approach taking into consideration the scope of the project. As outlined in the assignment requirement, the three primary purposes of the PID are 1)To ensure there is a firm basis for the project before requesting project board approval for project delivery 2)To provide a baseline against which the ongoing project viability can be assessed 3)To provide a single source of reference for how the project will be managed and controlled Overall, the PID for the MPMS is regarded as sentient document that will give direction by highlighting the project’s current status, controls and plans. Page |4
2.Project Definition Thisprojectwillseektoprovideauser-friendly,technologicalapproach through implementing a Mineral Property Management System for the Land Management Administration Division of GGMC. This will be done through a computerized system and in keeping with the vision of GGMC to increase electronic access. 2.1Background-GuyanaGeologyandMinesCommission (GGMC) As a result of the highly competitive nature of mining within Guyana, the GuyanaGeologyandMinesCommission(GMMC)wasbirthedtobethe regulatory force for Guyana’s mining. The organization is governed by the Mining Act of 1989 and provides a guiding force in ensuring that mining is done in keeping with the Act. Of course, the permission for mining is sought from the organization by customers to being exploration and is done through itsfive(5)technicaldivisionthatisequippedwithtrainedandqualified personnel within the areas of Mines, Environment, Petroleum and Geological Services (Ministry of Natural Resources, 2021). As mining grew within Guyana, the need to upgrade the operations was realized, and along came an increase in staff count to match the demand. Moving away from paper-based operations to utilizing technology to conduct daily activities as a result of the increase in demand was realized. As such, the organizationcontinuestoassessitsareasofimprovementwithinits Divisions to better serve its internal and external stakeholders. Page |5
GGMC Vision ‘AstherecognizedrepositoryofallinformationonGuyana’smineral resources with increased electronic access to all information… while giving high regard to employees welfare and development’ (GGMC, 2021). 2.2Project Objectives Project objectives ensure that there is an aim to achieve after the project. TheMPMSprojectobjectiveistosuccessfulimplementacomputerize managementsystemthatwillimprovetheoverallefficiencyofGGMC application process. In ensuring that the objectives are achieved, the PRINCE2 methodology will be used. According to Malsam (2021), PRINCE2 provides 6 useful elements for project objective achievement: -Scope -Costs -Timescales -Risk -Quality -Benefits Withthatsaid,theprimaryobjectivefortheprojectistoenableGGMC workerswithintheLandManagementDepartmenttoincreasetheir productivityby30%bytheendof2023throughthesuccessful implementationofanapplicationsoftwaresystemforprocessingland applications to achieve the company’s vision of increasing electronic access. Page |6
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2.3Project Scope The scope of MPMS is as follows a)Software to be evaluated by the relevant subject matter expertise for suitability for its intended functions b)Proposal created and submitted for Management review and approval c)Execution of MPMS within the internal operations of GGMC 2.4Constraints and assumptions 2.4.1Assumptions a)The Project will receive project board approval b)The project will achieve desired outcomes c)TheMPMSwillprovideausefulmeansinensuringthatGGMC employees work is made easier d)OverallefficiencyandeffectivenessofGGMCLandManagement Administration will be achieved 2.4.2Constraints a)Given the fluctuating prices for products, it is uncertain whether the Project Budget will be complied with b)A phased approach to the project implemented is required as opposed to a full implementation c)Project Board can delay the project start date given their authority over the project. 2.5Project Tolerances 1)Time – 12 months for project completion 2)Cost - $2,600,000 for successful execution +- 20% 3)Quality – Quality checks to ensure that the System is fit for use 4)Functionality – Assessment of System functionality to ensure that it is user-friendly for all. Page |7
2.6Desired Outcomes The ultimate desired outcome for the MPMS is for it be functioning effectively andefficiently.Also,theabilitytoincreasejobperformance,customer satisfaction, and employee satisfaction is expected. 2.7Stakeholders AccordingtoPMBOK(2017),ProjectStakeholderscanbedefinedas ‘individuals and organizations that are actively involved in the project, or whoseinterestsmaybepositivelyornegativelyaffectedasaresultof projectexecutionorcompletion;theymayalsoexertinfluenceoverthe project and its results. Therefore, the Stakeholders of MPMS are as follows a)GGMC Board of Directors/Project Board b)GGMC Land Management Administration Employees c)GGMC Internal & External Customers It is a given that stakeholders relationship management is critical to the success of this project; as such stakeholders' interests are kept at the helm whenundertakinganyproject(Takagietal.,2019)giventheirlevelof importance. 2.8Organizational challenges Atpresent,thechallengeliesintheon-timecompletionofcustomers' applicationsandassuch,theyneedtoadoptanelectronicprocessing system. However, this in itself, possesses challenges relating to software expertise that does not exist within GGMC and as such will have to be sought from an external service provider. Page |8
Also, the reliability of the internet service is not feasible given the fluctuation in bandwidth speed and as such will need to be stabilized. Another challenge lies with the transition of staff from the paper-based system to an electronic system given the unfamiliarity of staff with the newfound electronic system. Page |9
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3.Project Approach This internal project of the MPMS within GGMC will ensure that it follows thenecessarybureaucraticprocessthatisrequiredaccordingtothe Company’soperatingprocedures.Assuch,thelinearorwaterfall approach is capitalized on so that project control is possible and ensures thateachphaseiscompletedbeforemovingontothenextphase. According to the APM Body of Knoweldge (2019), this sequential approach issuitableforprogrammeswhere‘eachstepprovideonlypartial capability until the final desired state is reached’ as is most useful for MPMS project which is be within a ‘stable and low risk environment’ (APM Book, 2019). Page |8
MPMS PROJECT – LINEAR APPROACH Page |9 Concept GGMC Employee/ customer consultation GGMC Stakeholder analysis Identification of MPMS benefits Definition Design of MPMS Breakdowm of MPMS Project cost and timescales Layout of MPMS functions & features MPMS Project Team Formation Deployment MPMS Plan execution Monitoring of MPMS Project Reporting to GGMC Project Board Transition Adoption Benefit realization Testing of MPMS Software Training of staff Extended project life cycle OutputSource: created for this assignment
4.Project Plan TheprojectplanfortheMPMSaimstoprovideanoutlineforthe achievementofobjectives.Furthermore,itwillbeusedasamethodto indicate the costs associated which the project so that the Project Board will be able to monitor the project progress. 4.1Project Product Description Process technology is one of the fundamental decisions a company can make that advances operational effectiveness and provides a strategic groundforenhancingoutputs(Patil,Narkhede&Akarte2012).The Mineral Property Management System is a user-friendly software interface thatwouldallowforanemployeewithintheLandManagement Administration of GGMC to easily enter, process, and retrieve a customer application.TheSystemisdesignedforinterfaceswithinternaland external users. The ability to have a System software that allows for on- the-goaccessgiveslighttoanewmethodinengaginginbusiness transactions for GGMC. Simply put, customers would be able to make applications online without having to physically visit the office. This will ultimatelyplaceGGMCatacompetitiveadvantagewithinoperational efficiency. The setup of the System follows multiple functionalities which include i)Mobileapplicationadaptabilityforeaseofapplicationbythe customer.Asimilarfeaturetothewebapplication,however, applicants will be able to manage their properties and to interact withtop-leveldecision-makersaboutrequiredinformationfor managing their properties. ii)Payments can be made online using the System that is safe and secure. 10
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iii)It provides for an online mapping system. Integration of industry mapping tools with the back-end database to perform operations suchasboundarydescriptionsandviewingcustomizedmaps showing locations of properties. iv)The email notification feature is enabled so that both customers and employees are notified of a change in System update. v)CustomReportingToolwillbeusedtogenerateareportfor stakeholders vi)Extensive Security & Audit features to protect the information being entered. the system will include security and audit features that will provide transaction history and last user.A staff only and customer management feature is included in this service. vii)Administration Interface - will allow users with approved credentials tomanagethesystemwithoutinteractingdirectlywiththe database. 11
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Figure 1: MPMS Outline 12
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4.2Project Timeline Table 1: Project timeline Jan., 202 2 Feb., 202 2 Mar. , 202 2 Apr., 202 2 May , 202 2 June , 202 2 July, 202 2 Aug , 202 2 Sept. , 2022 Oct., 202 2 Nov., 2022 Dec. , 202 2 ManagementdiscussionofProject Feasibility Approval of project budget Consultation meeting with System Consultant/Developer Purchase of equipment required Trial run of MPMS Software Rectification of issues from trial run TrainingofemployeesonMPMS Software Full phase implementation of MPMS Source: created for this assignment 13
5.Business Case 5.1Reasons The increase in the number of miners within Guyana’s landscape and the traditional method of paper-based approach for application is currently proving to be a hindrance in the efficiency and effectiveness of the Land ManagementAdministrationasaresultoftimemanagement.This hindrancehasresultedindisgruntledanddissatisfiedcustomerswho constantlylodgecomplaintsabouttheeasyaccessinengagingin business as well as gaining information on application status. From the Management perspective, there is a lack of transparency and accountabilitygiventhatpaper-basedmethodsarealengthyprocess wheninvestigatinganapplicationquery.Therefore,thecurrent application process can be seen as inadequate and outdated. Ultimately a better relationship will be built it the customers and other stakeholders. 5.2Expected Benefits TheanticipatedbenefitsfortheimplementationofaMineralProperty Management System are as follows i)Increase in employee daily output for application processing ii)Easyretrievalofapplicationstatustherebyincreasingcustomer satisfaction iii)Easy traceability in application process during application query by Management iv)Satisfied employees in having a user-friendly and effective method of processing application v)Increase in revenue for GGMC vi)Increase in staff productivity 14
vii)Increase in application turnaround time viii)GGMC full ownership of the software ix)Long term investment for the organization 5.3Risks With technology, there are always inherent risks posed. Managing the risk in a project within a complex environment ensures that quality, cost, and time objectives are achieved (PMI, 2013). Within this project, the following are seen as the major risks i)Software upgrades/adjustments ii)Management disagreement in software functionality iii)Consultant/Contractor unable to deliver a timely project resulting in delay iv)Budget not being approved 5.4Costs The costs associated are as follows ActivityCost (G$) Hiring of Software Consultant$500,000 ProcurementofInternet Infrastructure $1,200,000 Hiring of Temporary Staff$400,000 PurchaseofFurniture/Office Equipment $500,000 TOTAL$2,600,00 Source: created for this assignment 5.5Project Options Thenecessityofthisprojectcannotgounnoticedforitsinvaluable contribution it would have not only on the employees in productivity but the 15
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customer satisfaction in having their application process with speed. The options are to change the current process so that the overall system can be improved or to remain in the same position. However, the most feasible option is to transform the current process to improve the overall operational capability of the Land Administration Department. Also, the utilization of a JointVenturewillbedonewiththeGuyanaTelephoneandTelegraph Company to enable mobile download of the MPMS app via PlayStore. Joint Venturesareknownfortheirresource-sharingadvantages(Channon& Sammut-Bonnici 2015) and GGMC will capitalize on this benefit. 16
6.MPMS Team Structure The success of any project lies with the Team that is established to fulfill therelevantdutiesandresponsibilitiestoeffectivelyandefficiently completetheproject.Giventhelevelofprojectimportance,the embedded PMOwill be used so that the project functions are delivered by the Project Team Lead while the overarching processes are approved by GGMC Board. The following is the Project Management Team for MPMS: Figure 2: MPMS Project Management Team Source: created for this assignment 17 PROJECT BOARD - GGMC DIRECTORS System Consultant/ Developer SecretaryFinance Controller Quality Control Officer Project Team Lead
6.1Role Descriptions Each Member within the Project Management Team is assigned particular tasks to ensure that the project is completed promptly.The following table explains the role descriptions for the team Table 2: Role Descriptions for Project Management Team Team MemberDescriptionKey Competencies Project Board-Reviews documentationby Project Team Lead -Makechangestothe Project -Instruct/directthe ProjectManageron matterspertainingto the project -Financing the project. -Conflict resolution -Leadership -Decision-making ProjectTeam Lead -Managetheproject Lifecycle -Ensurethatthe project is on schedule -Solveconflicts amongstteam members -Communicateto ProjectBoardon project status -Planning -Time management -Communication -Negotiation -Conflict management -Problem solving 19
-ReporttoProject Boardonany unforeseenriskson the project and make recommendationsto manage risk System Consultant/Devel oper -Recommendthe appropriatesoftware program and software infrastructuretobe used. -Developthesoftware system to be used -Provideanswersto technicalquerieson System usage -Work along with team memberstoensure program requirements are met -Troubleshooting -Problem solving -Communication -Attention to detail -Trustworthy Secretary-Recordminutesof meetings being held -Distribute and respond tocorrespondences, as needed -Setmeetingsas directed by the Project Team Lead -Communication -Trustworthy -Attention to detail Finance Controller -Ensurethatthe projectisgoing according to budget -Communication -Financial management 20
-NotifyProjectTeam Leadofany overspending -Suggestcost-effective measuresinfinance spending -Reporting -Trustworthy QualityControl Officer -Conductquality checks of the System aftertheConsultant wouldhavefinished with the mock-up -Conduct audits of the project to ensure that deliverables are being met -Attention to detail -Communication Source: created for this assignment 6.2RACI Matrix Interdependencies within any project occur as a result of the relationship and networking that is required for a successful project. The RACI Matrix is useful inexplainingtheseinterdependenciesfortheMPMSproject(APMBook, 2019).AccordingtoKhan&Quraishi(2014),softwareprojects,likethe MPMS,thatutilizetheRACImatrix,minimizedeliverychallengesand improve the chances of a successful outcome. Responsible – who is tasked with ensuring that the job is completed? Accountable – who is the decision-maker? Consulted – whose permission needs to be sought before proceeding? 21
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Informed – who are the individuals that are required to be kept up to date with project proceedings? Project TaskProject Board Project Manag er System Consultant/Dev eloper Secreta ry Financia l Controll er Qualit y Contr ol Office r Management discussionof Project Feasibility A/CRIIII Approval of project budget A/CRIIII Consultation meetingwith System Consultant/Develop er CRAIII Purchaseof equipment required CA/RIIII TrialrunofMPMS Software CARIII Rectificationof issuesfromthe trial run CARIII 22
Trainingof employeeson MPMS Software CARIII Fullphase implementationof MPMS A/CRIIII Source: created for this assignment 7.Communication Management Strategy The successful implementation of this project relies heavily on effective and efficient communication amongst the internal and external stakeholders of the project. There it is imperative to ensure that a communications strategy is developed so that stakeholder engagement is controlled and has a logical flow of information. 7.1Interested Parties For the MPMS project, interested parties consist of individuals that have a direct impact on the project. The key status for the interested parties are driverwhoisindividuals/groupsthatwillpushtheprojecttowardsits completion,approverisindividuals/groupswithoutwhoseapprovalthe project cannot advance to the relevant stages and they make the majority of 23
theprojectdecisionsandcontributorareindividuals/groupsthatwill enhancetheprojectthroughtheirskillsandcapabilitieswithoverall responsibilityfortheprojectdeliverables.Thevaryingindividuals/groups within the communication strategy are laid out in the table below. PartyStatus Project BoardApprover Project ManagerDriver System Consultant/DeveloperContributor SecretaryContributor Finance ControllerContributor Quality Control OfficerContributor Source: created for this assignment 24
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7.2Communication Plan Communication is key throughout the project lifecycle so as to ensure that that every stakeholder group is kept up to date. The communication plan is in keeping with the purpose, objective, and scope described at the beginning of the PID.The table below describes the communication plan that will be used by the MPMS project Stakeholde r Group Goals, Motivations & Interests Interest Level Key Messages Informati on Required from the Project Information Provided to the Project MethodFreq uenc y FormatRespon sible Project Board Ensuring that the project achieves success and is useful. Approver-Ensuring that constraints such as time, quality, and budget are met. Approves MPMS project Approves budget Be kept abreast with project progress Approval to continue the project Interjects on project noncomplian ce -Meetin g -Report s Mont hly Microsoft Word Document Project Manage r 24
Project Manager -Professional growth and job satisfaction. -Ensuring that project is completed promptly Driver-Assess individual performan ce -Ensures project completion in keeping with the time, budget, and quality -Project Status Report -Perfor mance feedba ck -Status Report -Team meetin gs -One- on-one meetin gs Week ly Microsoft Word Document Project Manage r System Consulta nt/Devel oper -Providing a quality product -Increased recognition for quality work Contribut or -Areas that require assistance -Issues arising from softwar e system -The function ality of the software system -Report s Week ly Microsoft Word Document Project Manage r Secretar y -Providing quality and accurate documentatio n -Ensuring that documentatio n is completed Contribut or -Supportive function to the project -Project require ments -Project informati on -Report s -Meetin g minute s Week ly Microsoft Word Document Project Manage r 25
on time -Ensure that information is distributed promptly Finance Controll er -Ensuring that the budget is adhered to Contribut or -The project is scheduled based on budgeting -Project cost -Project cost adheren ce -Report s Week ly Microsoft Word Document Project Manage r Quality Control Officer -The project is done in a quality and timely manner Contribut or -A quality project is provided -Key deliver ables and time frame to achiev e the same -Whether project deliverab les are in keeping with quality standard s -Report s Week ly Microsoft Word Document Project Manage r End- users of the Softwar e -Advantages of the software implementatio n Contribut or -Benefits of the software -Wheth er it’s on time - -Feedbac k on software capabilit y -Advisor y circular s -adverti sement Upon proje ct comp letion -Verbal announ cemen t -Launch meetin Project Manage r 26
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8.Project Controls Pertinent to the stakeholder within MPMS is ensuring that there is control over the project so that milestones are achieved promptly. It is known that projectsthatareuncontrolledultimatelybecomeunsuccessfulandto prevent this from occurring, the necessary controls measure will be in place by the Project Manager. First and foremost, periodic reporting is mandatory so that the drivers of the project are aware of the project status and of any additional decisions that are to be made. Embeddedwithinprojectmanagementprinciplesistherequirementfor formalreportingasamediumofcommunication.Therefore,beingthe primarycontrolwithinthe MPMS project,reportingwillbe abidedby for compliancepurposesaswellasensuringthataccurateinformationis recorded effectively. These reports will take the format of project updates and change requests. 27
Conclusion TheProjectInitiationDocumenthasproventobeaveryusefultoolin ensuring organization within the project. For the MPMS, the PID will ensure a systematic layout of the key concepts that should be covered and ensure thatafully-fledgedprojectmanagementcomplianceisadheredto.The intention behind utilizing a PID for the MPMS project is to bring structure and a logical way of addressing the requirements set forth by the project. This documentwillguidetheProjectManagerinensuringasuccessful background is created for the completion of the project. 28
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References Channon,D.,andSammut-Bonnici,T.,(2015).JointVentures.Wiley Encyclopedia of Management. GuyanaGeologyandMines.Availablefrom: https://www.ggmc.gov.gy/page/who-we-are[Accessed 24 November 2021] Huemann,M.,Keegan,A.,andTurnerR.,(2017).Humanresource managementintheproject-orientedorganization.InternationalJournal Project Management, 26(5), pp. 577–585, 2018. Khan, P., and Quaraishi, A., (2014). Impact of RACI on delivery & outcome of software development projects. 4thed.Conference on Advanced Computing & Communication Technologies. MinistryofNaturalResources.Availablefrom:https://nre.gov.gy/guyana- geology-and-mines/[Accessed 24 November 2021] Ogbeiwi, O., (2017). Why written objects need to be really SMART.British Journal of Health Care Management, 23 (7). Patil,PP.,Narkhede,BE.,andAkarte,MM.,(2012),'Impactofprocess technologyonmanufacturingoutputsinanIndianpackagingproduct manufacturing company: A case study', Performance Improvement, vol. 51, no. 7, pp. 14-20 Malsam, W., Available from:https://www.projectmanager.com/blog/prince2- methodology[Accessed 4 December 2021] 29
PMBOKGuide.(2017).Aguidetotheprojectmanagementbodyof knowledge. 6th edition. Newtown Square, PA. Project Management Institute, (2013).A Guide to Project Management Body of Knowledge. (PMBOK); 4th Edition. Takagi,A.,Hirashima,M.,NozakiD.,andBurdetE.,(2019).Individuals physicallyinteractinginagrouprapidlycoordinatetheirmovementby estimating the collective goal.Tokyo Insitute of Technology. Webster, R., and Dalcher, D., (2019). APM Body of Knowledge. 7th edition. Ibis House: Regent Park 30