Supply Chain and Operations Issues in Walmart

WALMART
A report on the supply chain and
operations issues in Walmart
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Company Overview- WALMART
• Largest retailer in the world
• More than 275 million loyal
customers visiting in a week
in more than 11,800 stores
of Walmart in 27 different
countries
• Loyal E-Commerce
customers
CUSTOMER
PERSPECTIVE
• With a view to become the
largest retailer
• Became a pioneer in
sustainability and various
CSR activities
• Provides employment and
growth opportunities
• Provides value to customersLEARNING/GROWTH
PERSPECTIVE
• Formally known as Wal-Mart
Stores, Inc.
• Multinational Retail
Corporation that operates in a
chain of supermarkets,
departmental stores, grocery
stores
• Currently headquartered in
Bentonville, Arkansas
(Walmart, 2019a)
COMPANY HISTORY
• Highest revenue generating
retailer with over $514.4
billion in 2019
• Employs more than 2.2
million employees around
the world
• More than operating
divisions
OPERATIONS

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WALMART SUPPLY CHAIN MANAGEMENT
SUPPLY CHAIN ISSUES
Walmart’s suppliers are Heinz,
Unilever and Johnson &
Johnson, were pressurized to
reduce their prices which would
disrupt the supply chain
(Walmart, 2019c)
Sourcing of American-made
products was not successful
thereby lesser spending on
domestic merchandizing
(Walmart, 2019b)
Poor retail execution by
Walmart, lack of proper
inventory management,
leading to misplace of products
and creating issues in retail
execution
Issues with right supplier
selection and evaluation
process