Operations and Supply Chain Management in Barnet Hospital
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Added on 2021-02-21
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BARNET HOSPITAL TABLE OF CONTENTS INTRODUCTION 1 MAIN BODY1 Key operation, logistics and supply chain management issues faced by the operations and supply chain manager in Barnet Hospital. MAIN BODY 1 Key operation, logistics and supply chain management issues faced by the operations and supply chain manager in Barnet Hospital.
Operations and Supply Chain Management in Barnet Hospital
Added on 2021-02-21
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BARNETHOSPITAL
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................1Key operation, logistics and supply chain management issues faced by the operations andsupply chain manager in Barnet Hospital...................................................................................1Functions and Operations that supports the market that it serves...............................................4Recommendations.......................................................................................................................6CONCLUSION................................................................................................................................6REFERENCES................................................................................................................................8
INTRODUCTIONLogistic, operations and supply chain management are similar but having different roles.Supply chain management encompasses the planning and management of all the activitiesinvolves in sourcing and procurement, conversion and all the activities of logistic management.Further it also includes cooperation and coordination with channel partners that can be suppliers,intermediaries, customers and may be third part service providers (Moons, Waeyenbergh, andPintelon, 2019). In services industry, it is not easy to manage people, supply chain managementis tends to be very critical as it can able to get customers closer to the firm. In this present report, Barnet Hospital is being chosen for assessment. It is a districtgeneral hospital which is situated in Barnet, in north London founded in 1920. This essay willpresent the key operation, logistic and supply chain management issues faced by hospital. Thetwo areas selected are managing people in operations ad supply chain and Logistic Mix.MAIN BODYKey operation, logistics and supply chain management issues faced by the operations and supplychain manager in Barnet Hospital.According to the Zepeda, Nyaga and Young, (2016) Operation, logistic and supply chainmanagement are one of the most important part of the organisation as without this it is notpossible run the organisation smoothly. Supply chain management is very broad category as itcovers many areas in both services and manufacturing industries which includes including thefunctions of sourcing, materials management, operation's planning, distribution, logistic, retail,forecasting of demands, fulfilment of orders etc. However, Benzidia and et.al., (2019) said that,logistic is the key area of supply chain management as it helps in organising and managing thestorage inventory in the hospital. The logistic manager of Barnet hospital is the very important asthey used to organises the storage as well as distribution of goods and services in order to makethe customers satisfied. Logistic operations helps to interacts as well as interfaces with the wholehospital along with the external firms, vendors, suppliers, customers, carriers and more. As perthe Gardner, Linderman and McFadden, (2018) the management of logistic of Barnet hospital isaccurate and effective as they successfully provide the right services and products in right placesat tight time with right quality. Challenges faced by Logistic Manager in Barnet Hospital1
Volland and et.al., (2017) stated that, customer services is one of the key challenge facesby by Barnet hospital as it is because hospital is based on services they are providing which iscompletely intangible. The logistic manager of Barnet have to render right services in right timeat right pace with optimum quality. Patients wants full transparency into where there delivery isat all the times. The increasing expectations and demands which is also becomes highlychallenging for the hospital. Wang and et.al., (2016) argued that, stakeholders with divergentinterest is the biggest challenges that is faced in health care industry by logistic managersbecause it includes many stakeholders (Challenges faced by Logistic Manager in BarnetHospital, 2018). All the stakeholders which are includes are having different interest such ashealthcare professional, business managers and administrative staff. For example. In BarnetHospital, a healthcare professional is always concern for providing best services but at the sametime business managers are emphasising on reducing the cost of operations which leads to raisethe chances of conflicts. However, Ekeskär and Rudberg, (2016) said that, lack of OR specialistis another complications that logistical manager of Barnet Hospital faced. It is the duty ofhospital manager to allocate the resources required at all the departments whereas the usage ofresources are mainly decided by the doctors. Law, (2016) said that, to make the best andoptimum utilisation of resources, it is important that organisation should focus on providingtraining to all the employees. However, lack of coordination among the departments is another challenge thatorganisation faced by hospital logistic as it has been said that hospital is said to be the mostcollection of departments to make the best use of resources as said by Adebanjo,Laosirihongthong and Samaranayake, (2016). The procedures of coordination within the flow ofpatient is highly complex to accomplish. For example, in a high cost unit such as the operatingtheatre, schedules for elective surgeries are basically created without examining the effect inother departments in the hospital such as diagnostic units for example, laboratories and medicalimaging, recovery rooms and nursing wards. Lack of coordination leads to underutilisation ofresources which are highly valuable to the Barnet hospital as well as delays in flow of patients.Further, lack of coordination also results in rising inconvenience among patients because ofwaiting longer time that also affect the image of hospital. Fahimnia and et.al., (2017) has stated another challenge which is underestimation oflogistic impact as the logistics provide some ancillary services which are straightforward and2
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