Barriers to Communication in Business Management and Strategies to Overcome Them

Business Management

Business Management
Table of Contents
Introduction......................................................................................................................................1
Impact of Barriers to communication..............................................................................................2
Perceptual barrier.........................................................................................................................2
Emotional barriers........................................................................................................................2
Language barriers.........................................................................................................................3
Cultural barriers...........................................................................................................................3
Physical barrier............................................................................................................................3
Strategies to overcome.....................................................................................................................4
Johari window..............................................................................................................................4
Shannon weaver model................................................................................................................6
Understand the need of the employees........................................................................................6
A routine check on the communication system...........................................................................6
Training........................................................................................................................................6
Conclusion.......................................................................................................................................7
References............................................................................................................................................................8
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Business Management
Introduction
In the present scenario, it has been seen that communication plays a great role in
maintaining the entire operations of the company. Also, it has been analyzed that when it comes
to effective communication then there are various barriers that every company faces. There are
many people who think that communication is a simple process but there are also various
barriers which affect the working pattern of the employees. If there is no proper communication
in the workplace then it can be difficult for the employees to achieve goals and objectives. In this
paper, the discussion will be made on how barriers to communication can impact upon the
individual and a team when they are focusing on accomplishing their goals and objectives. In this
report, the emphasis will be on the strategies that should be taken into consideration that can help
to overcome the barriers.
Impact of Barriers to communication
Perceptual barrier
It is considered the most common issue faced in the present era. In this, the people have
different opinions and views in context of one situation. So, it has been analyzed that varied
perception of the individual can lead to the requirement of effective communication. But through
this barrier, it can be seen that activities cannot be finished with satisfaction. As to solve the
issue there are two employees but both have a different perception which can create an issue in
context to finding out the best solution (Stephen et al., 2017).
So, this barrier gives a negative impact on the overall decision-making process of the
company and also it will affect the working structure of the company. When decisions are not
taken in a correct manner then the negative impact can be seen on achieving organizational goals
and objectives. It is necessary to consider the decisions with mutual understanding and also with
proper evaluation. Decisions are only considered as an important aspect and if it is not proper
then the negative impact can be seen in the entire operations of the company (Dunn and
Goodnight, 2016).
Emotional barriers
Next barrier is related to emotional barriers in which the fear and mistrust are taken into
consideration. It has been examined that if employees do not have proper trust and mutual
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Business Management
understanding then it can be difficult for them to communicate in a proper manner. So, this can
also lead to duplication of work and can give impact on the overall productivity level. If
employees are not sharing their views and opinion with each other then it can lead to duplication
of work which will consume more time. When proper communication is not there then it can also
create negative thinking in the mind of the employees. The employees will think in a negative
manner which can directly impact the working pattern of the company and also create the issue
of retention. If there is no retention in the workplace then it can be difficult to accomplish goals
and objectives in an effective manner (Ashkanasy and Dorris, 2017).
One of the instances of the barrier is a lack of trust between a manager and the
subordinates. This focuses on the open relaying of the information and also creating the
expectation and misunderstanding between the employees. It has been seen that it negatively
impact the entire department of the company.
Language barriers
This is also considered one of the popular barriers to communication. In this, it has been
seen that it is difficult for the employees to understand the language of many people which can
lead as a barrier for them. In the recent scenario, the compliment that can be given to the other
person is related to speaking that should be done in a proper manner. The native language of the
employees can differ if the comparison is made with someone. When confusing messages are
transferred and it can distract the employees from the work and also cause barriers inflow of
information (Zerfass and Holtzhausen, 2014).
So, this can be considered as the communication barriers that can directly affect the goals
and objectives of the company. This communication barrier can create misunderstanding
between the employees which can adversely impact the entire operations of the company. The
misunderstanding which is created between the employees also enhances the conflict in the
workplace which leads to inefficiency of the employees (Ramlan et al., 2018).
Cultural barriers
Culture barrier is also considered as the communication barrier. In this, it has been
analyzed that the cultural barrier arises between the people in the workplace who are from
different religion and states. In this, it can be seen that direct impact is seen on the organizational
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