Ensure a Safe Workplace

This document provides the foundation for becoming competent in BSBWHS501: Ensure a Safe Workplace. It includes elements for competency demonstration, assessment tool definitions, and observation/demonstration checklists.

Name:__________________________________

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1. Table of Contents

1.Table of Contents....................................................................................................2
2.Ensure a Safe Workplace .......................................................................................3
Elements for Competency Demonstration.............................................................4
Assessment Tool Definitions..................................................................................8
Observation/Demonstration...................................................................................9
Observation/Demonstration Checklist..................................................................11
4.BSBWHS501 Ensure a Safe Workplace .............................................................11
Support Questions for observation checklist.......................................................16
5.Candidate Details...................................................................................................17
Assessment – BSBWHS501: Ensure a Safe Workplace.....................................17
Competency Record to be completed by Assessor.............................................19
Activity 1A.............................................................................................................22
Activity 1B.............................................................................................................23
Activity 1C............................................................................................................24
Activity 2A.............................................................................................................25
Activity 2B.............................................................................................................27
Activity 3A.............................................................................................................28
Activity 3B.............................................................................................................29
Activity 3C............................................................................................................32
Activity 3D ...........................................................................................................33
Activity 3E.............................................................................................................34
Activity 4A.............................................................................................................36
Activity 4B.............................................................................................................36
Activity 4C............................................................................................................38
Activity 4D............................................................................................................39
Activity 4E.............................................................................................................40
Skills and Knowledge Activity..............................................................................40
Major Activity ................................................................................................44
1. Ensure a Safe Workplace
In this document, you will find the foundation of what is required to become
competent in this unit. For further information on each element, you can refer to the
Assessment Matrix. Included in this document are the elements for the unit,
foundation skills, assessment requirements as well as an assessment tool definition

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list and the crucial observation and third-party check lists. As well as all of the areas
covered here, each student must also complete all workbook activities, case studies
and major activities, where stated, to become competent within this unit.
NOTE – Re-assessment:
Students will have a maximum of two (2) reassessments attempts if competency
is not achieved in the first instance.
The final grade of ‘C’ for Competent or ‘NC’ for Not Competent is only given at the
completion of the unit of competency when all components or parts of the
assessment are graded as ‘S’ for Satisfactory. Unsatisfactory results are marked as
NS.
Elements for Competency Demonstration
Elements for Competency Assessment:
1. Establish a WHS management system in a work area
2. Establish and maintain effective and compliant participation
arrangements for managing WHS in a work area
3. Establish and maintain procedures for effectively identifying hazards,
and assessing and controlling risks in a work area
4. Evaluate and maintain a work area WHS management system
Performance Evidence:
Evidence of the ability to:
 Establish, implement, maintain and evaluate a work health and safety
(WHS) management system for a work area of an organisation in
accordance with WHS legislation including policies, procedures and
record keeping
 Ensure organisational WHS compliance
 Establish, implement, maintain and evaluate effective and compliant
participation arrangements for managing WHS including identifying
duty holders, identifying and approving the required resources and
developing and implementing a training program
 Establish, implement, maintain and evaluate procedures for effectively
identifying hazards, and assessing and controlling risks using the
hierarchy of risk control
 Provide information and complete documentation for a WHS
management system

 Identify requirements for and request expert WHS advice.
Foundation Skills:
Reading
 Organises, evaluates and critiques ideas and information from WHS
legislation, policies, procedures and programs
Writing
 Produces WHS policies, procedures and programs using appropriate
vocabulary, grammatical structure and conventions to produce
 Records WHS decisions according to organisational requirements
Oral communication
 Presents and seeks information from others using structure and
language suitable for the audience
 Provides information on resolution of WHS issues varying level of
technical vocabulary to suit audience
Numeracy
 Selects from, and applies, an expanding range of mathematical and
problem-solving strategies in identifying financial and human resources
required
Navigate the world of work
 Monitors adherence to legal and regulatory rights and responsibilities
for self and others in relation to WHS
 Takes responsibility for developing, implementing and reviewing
policies, procedures and processes in accordance with organisational
and legislative requirements
Interact with others
 Plays a lead role in situations requiring effective collaboration
demonstrating the ability to guide discussions and negotiate agreeable
outcomes
 Provides feedback to others in forms they can understand and use
Get the work done

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 Develops plans or processes to manage relatively complex, WHS
management tasks with an awareness of how they contribute to
operational and strategic goals
 Uses systematic, analytical processes, setting goals, gathering relevant
information, and identifying and evaluating options against agreed
criteria
 Considers whether, and how, others should be involved, using
consultative or collaborative processes as an integral part of the
decision-making process
 Uses digital systems and tools to enter, store and retrieve relevant
information
Knowledge Evidence:
To complete the unit requirements safely and effectively, the individual must:
 Identify and detail relevant WHS Acts, regulations and codes of
practice
 Specify relevant WHS organisational policies, procedures, programs
and practices
 Explain hazard identification and risk-management processes
 Describe the hierarchy of risk control and how it is applied in the
workplace
 Specify in-house and WHS legislative reporting requirements.
Assessment Conditions:
Assessment must be conducted in a safe environment where evidence gathered
demonstrates consistent performance of typical activities experienced by individuals
carrying out work health and safety duties in the workplace and include access to:
 Organisational WHS policies and procedures
 WHS legislation, regulations and codes of practice
 Case studies and, where possible, real situations
 Interaction with others.
Assessors must satisfy NVR/AQTF assessor requirements.

Links:
Companion volumes available from the IBSA website:
http://www.ibsa.org.au/companion_volumes -
http://www.ibsa.org.au/companion_volumes
Any observations and practical assessments must be recorded in the observation
checklist. All practical tasks should be demonstrated during the length of the course.
As the instructor, you must maintain a record demonstrating the date of the practical
activities and any comments relevant to the performance of each student. Where a
student is not able to demonstrate competence in a practical observation activity,
further questioning should be put in its place.
As the instructor, you could be assessing the student’s literacy, numeracy and
language skills, as well as the content and context of his/her answers.
In some cases, you will have to adjust and amend the assessment tools, using
different and varied methods (such as oral assessment), to allow students to be
assessed according to their needs and abilities.

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Assessment Tool Definitions
Assessment Tool How is it used? What is it?
Learner Workbook Activities
(Entire completion is required)
Each student should be given a Learner Workbook
which will hold a number of activities, both formative
and summative, that all need to be completed in
conjunction with the appropriate sessions. The
PowerPoint, Learner Guide and instructor should
provide further information to help with the activities.
Observation/Demonstration
(To be completed for each numbered
point as stated on the checklist)
An observation should be completed for each of the
students by the instructor. If the tasks aren’t
everyday actions, a simulated environment is
acceptable, or a demonstration can be set up. An
observation checklist can be found at the end of this
document.
Major Activity
(Entire completion is required)
A Major Activity is a summative assessment and can
be found in the Learner Workbook, after all of the
activities are completed. This is an extended piece of
summative assessment which should take anywhere
between 1-2 hours and every student should
complete this work. It is a requirement for each unit
to check knowledge and understanding.
Skills and Knowledge Activity
(Entire completion is required)
A Skills and Knowledge Activity is a summative
assessment and is found before the Major Activity in
the Learner Workbook. This should take between 1-
2 hours and every student should complete this
work. It is a requirement for each unit to check
knowledge and understanding of the foundation
skills and knowledge evidence.
Case Study
(Entire completion is required)
Not all units will have Case Studies but those that do
will be clearly stated within the PowerPoint and the
Learner Workbook. It will appear as any other
activity, but it will be named ‘Case Study’ and will
provide an example of a possible real-life situation
for the learner to read, interpret and then answer
questions on.
Learner Guide
(To be used as an informational guide)
The Learner Guide links with the Learner Workbook
as it provides the information given during sessions
and more. It can help students to further their
knowledge and to also complete the activities.
Evidence Document
(Not a necessity for completion of unit
but can be used as an aid or to collect
further evidence)
The Evidence Document lists all of the Elements and
Performance Criteria with an area for written reports
etc, to add evidence to the student’s portfolio. It can
be used for any of the performance criteria,
especially those which may not have been covered
by any other assessment tool. The student can circle
a number of the criteria that they may feel they need
further evidence of or it can be used as a guide for
completing further Observations and Third-Party
reports.

Observation/Demonstration
Throughout this unit, the learner will be expected to show their competency of the
elements through observations or demonstrations. The observations and
demonstrations will be completed as well as the formative and summative
assessments found in the Learner Workbook. An explanation of demonstrations and
observations:
Demonstration is off-the-job
A demonstration will require:
 Performing a skill or task that is asked of you
 Undertaking a simulation exercise
Observation is on-the-job
The observation will usually require:
 Performing a work-based skill or task
 Interaction with colleagues and/or customers
The observation/demonstration will take place either in the workplace or the training
environment, depending on the task to be undertaken and whether it is an
observation or demonstration. Each task must be observed. You will need to ensure
you provide the learner with the correct equipment and/or materials to complete the
task. You will also need to inform the learner of the time they have to complete the
task; this will once again vary, depending on the task.
Learner should be able to demonstrate they can:
1. Establish a WHS management system in a work area
2. Establish and maintain effective and compliant participation
arrangements for managing WHS in a work area
3. Establish and maintain procedures for effectively identifying hazards,
and assessing and controlling risks in a work area
4. Evaluate and maintain a work area WHS management system
Learners should also demonstrate the following skills:
 Reading
 Writing

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 Oral communication
 Numeracy
 Navigate the world of work
 Interact with others
 Get the work done

Observation/Demonstration Checklist
Candidate’s Name
Assessor or Observer’s
Name
Solomon
Fernando
Gomez
Unit of Competence
(Code and Title)
2.
3.
B
Date of Assessment November
17, 2019
Location
75 Gozzard
Street,
Gungahlin
2913 ACT
Demonstration Tasks
Materials and Equipment
Tasks to be observed, demonstrated
or simulated if appropriate
Yes No Comment
1. Establish a WHS management system in
a work area:
Did the learner demonstrate that they could
locate, adapt, adopt and communicate WHS
policies that clearly define the organization’s
commitment to complying with WHS
legislation?
2. Establish a WHS management system in a
work area:
Did the learner demonstrate that they
could identify duty holders and define
WHS responsibilities for all workplace
personnel in the work area according
to WHS legislation, policies,
procedures and programs?

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3. Establish a WHS management system in a
work area:
Did the learner demonstrate that they
could identify and approve financial
and human resources required by the
WHS management system
(WHSMS)?
4. Establish and maintain effective and
compliant participation arrangements for
managing WHS in a work area:
Did the learner demonstrate that they
could work with workers and their
representatives to set up and
maintain participation arrangements
according to relevant WHS
legislation?
5. Establish and maintain effective and
compliant participation arrangements for
managing WHS in a work area:
Did the learner demonstrate that they
could appropriately resolve issues
raised through participation and
consultation arrangements according
to relevant WHS legislation?
6. Establish and maintain effective and
compliant participation arrangements for
managing WHS in a work area:
Did the learner demonstrate that they
could promptly provide information
about the outcomes of participation
and consultation to workers and
ensure it is easy for them to access
and understand?
7. Establish and maintain procedures for
effectively identifying hazards, and
assessing and controlling risks in a work
area:
Did the learner demonstrate that they
could develop procedures for ongoing
hazard identification, and assessment
and control of associated risks?

8. Establish and maintain procedures for
effectively identifying hazards, and
assessing and controlling risks in a work
area:
Did the learner demonstrate that they could
include hazard identification at the planning,
design and evaluation stages of any change
in the workplace to ensure that new hazards
are not created by the proposed changes
and existing hazards are controlled?
9. Establish and maintain procedures for
effectively identifying hazards, and
assessing and controlling risks in a work
area:
Did the learner demonstrate that they
could develop and maintain
procedures for selecting and
implementing risk controls according
to the hierarchy of control and WHS
legislative requirements?
10. Establish and maintain procedures for
effectively identifying hazards, and
assessing and controlling risks in a work
area:
Did the learner demonstrate that they
could identify inadequacies in existing
risk controls according to the hierarchy
of control and WHS legislative
requirements, and promptly provide
resources to enable implementation of
new measures?
11. Establish and maintain procedures for
effectively identifying hazards, and
assessing and controlling risks in a work
area:
Did the learner demonstrate that they
could identify requirements for expert
WHS advice, and request this advice
as required?

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12. Evaluate and maintain a work area WHS
management system:
Did the learner demonstrate that they
could develop and provide a WHS
induction and training program for all
workers in a work area as part of the
organisation’s training program?
13. Evaluate and maintain a work area WHS
management system:
Did the learner demonstrate that they
could use a system for WHS record
keeping allowing identification of
patterns of occupational injury and
disease in the organisation, and to
maintain a record of WHS decisions
made, including reasons for the
decision?
14. Evaluate and maintain a work area WHS
management system:
Did the learner demonstrate that they
could measure and evaluate the
WHSMS in line with the
organisation’s quality systems
framework?
15. Evaluate and maintain a work area WHS
management system:
Did the learner demonstrate that they
could develop and implement
improvements to the WHSMS to achieve
organisational WHS objectives?
16. Evaluate and maintain a work area WHS
management system:
Did the learner demonstrate that they
could ensure compliance with the
WHS legislative framework to
achieve, as a minimum, WHS legal
requirements?
The candidate’s
performance was:
Not Satisfactory Satisfactory

Further Comments:
Candidate’s
Signature
Assessor/
Observer’s
Signature
Solomon Gomez
Support Questions for observation checklist
Candidate’s Name
Assessor or Observer’s
Name

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Unit of Competence
(Code and Title)
Date of Assessment
Location
The candidate’s performance
was:
Not Satisfactory Satisfactory
Client Feedback
Candidate’s Signature
Assessor/Observer’s
Signature

4. Candidate Details
Assessment – BSBWHS501: Ensure a Safe Workplace
Please complete the following activities and hand in to your trainer for marking. This
forms part of your assessment for BSBWHS501: Ensure a safe workplace.
Name:
_____________________________________________________________
Address:
_____________________________________________________________
_____________________________________________________________
Email:
_____________________________________________________________
Mobile Phone:
_____________________________________________________________
Declaration
I declare that no part of this assessment has been copied from another person’s
work with the exception of where I have listed or referenced documents or work and
that no part of this assessment has been written for me by another person.
Signed:
____________________________________________________________
Date:
____________________________________________________________
If activities have been completed as part of a small group or in pairs, details of
the learners involved should be provided below:
This activity workbook has been completed by the following persons and we
acknowledge that it was a fair team effort where everyone contributed equally to the
work completed. We declare that no part of this assessment has been copied from
another person’s work with the exception of where we have listed or referenced
documents or work and that no part of this assessment has been written for us by
another person.
Learner 1:
____________________________________________________________

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Signed:
____________________________________________________________
Learner 2:
____________________________________________________________
Signed:
____________________________________________________________
Learner 3:
____________________________________________________________
Signed:
____________________________________________________________

Competency Record to be completed by Assessor
Learner Name:
_______________________________________________________
Date of Assessment: November 17, 2019
The learner has been assessed as competent in the elements and performance
criteria and the evidence has been presented as:
Assessor Initials
Authentic
Valid
Reliable
Current
Sufficient
Learner is deemed: COMPETENT NOT YET
COMPETENT (Please circle)
If not yet competent, date for re-assessment:
____________________________________
Comments from Trainer / Assessor:
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
________

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Assessor Signature: Solomon
GomezObservation/Demonstration
Throughout this unit, you will be expected to show your competency of the elements
through observations or demonstrations. Your instructor will have a list of
demonstrations you must complete or tasks to be observed. The observations and
demonstrations will be completed as well as the activities found in this workbook. An
explanation of demonstrations and observations:
Demonstration is off-the-job
A demonstration will require:
Performing a skill or task that is asked of you
Undertaking a simulation exercise
Observation is on-the-job
The observation will usually require:
Performing a work based skill or task
Interaction with colleagues and/or customers
Your instructor will inform you of which one of the above they would
like you to do. The demonstration/observation will cover one of the
unit’s elements.
The observation/demonstration will take place either in the workplace
or the training environment, depending on the task to be undertaken
and whether it is an observation or demonstration. Your instructor will
ensure you are provided with the correct equipment and/or materials to
complete the task. They will also inform you of how long you have to
complete the task.
You should be able to demonstrate you can:
Establish a WHS management system in a work area
Establish and maintain effective and compliant participation
arrangements for managing WHS in a work area
Establish and maintain procedures for effectively identifying hazards,
and assessing and controlling risks in a work area
Evaluate and maintain a work area WHS management system.

You should also demonstrate the following skills:
 Reading
 Writing
 Oral communication
 Numeracy
 Navigate the world of work
 Interact with others
 Get the work done

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Activities
Activity 1A
Estimated
Time
30 Minutes
Objective To provide you with an opportunity to locate, adapt, adopt and communicate
WHS policies that clearly define the organization’s commitment to complying
with WHS legislation.
Activity Locate the WHS policies in your organisation read through
these policies and summarise the ways in which they meet
WHS legislation.
In within Woolworth organisation following the proper policy statement to
maintained the proper systematic workplace safety. It communicates an
organisation values and the organisation which expectations of employee
behaviour and performance. In order to presenting the workplace safety
there has to be some ways that creates the following business task and
make the systematic workplace environment. There are given some policies
that should company acquire from the WHS workplace environment. In
order to met the WHS policies Woolworth successfully implementing the
safety procedures.
Ac according to the The Work Health and Safety Act (2011) states
that while at work a worker must co-corporate with any reasonable policy
or procedure of the person conducting the business or understanding. Duty
of care to client Vs duty or worker. Also company make sure the company
employees safety, give them proper flexibility and relaxation time. It
involves the business and makes the systematic performance task. Also
they plan risk management plan to cover the uncertainty risk. Code of
practice and how to manage work health and safety risk is the another
policy they have within the organisation. This code provides practical
guidance for people who have duties under the WHS. This also makes the
things more clearly defined and also makes the goals and in different
context.

Prepare a Power-point presentation for new staff member on
your organization key WHS policies.

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Activity 1B
Estimated
Time
25 Minutes
Objective To provide you with an opportunity to identify duty holders and define WHS
responsibilities for all workplace personnel in the work area according to WHS
legislation, policies, procedures and programs.
Activity What is the role of a WHS officer in the workplace?
Duties of officer is to make sure the WHS responsibilities to make sure
the positive working environment. WHS responsibilities for health and
safety.
Define the WHS responsibilities for the following workplace
personnel;
Position WHS responsibilities
Senior
Management
Maintaining the current knowledge of the hazards
is the responsibility of senior manager to ensure.
Also ensuring the adequate and effective resources
are provided to identify and control the hazards
and risks. Senior manager also responsible for
monitoring the workplace reviewing and
maintained the happy environment.
Safety Officer Being as a safety officer in Woolworth it is the
responsibility of the care taker to maintained the
health and safety measures for the workplace
environment. Co-operate with any reasonable
policy or procedures. This makes the things more
clearly defined and make sure the things into more
properly.
Safety
Committee
Safety committee is formed by different methods
which explains the different opportunity and
target. Such members are responsible to ensure the
relationship between employer and employee.
Also following the additional functions agreed
upon the by the committee and the employer.
Management Management involves different employees and
members. They need to make sure the systematic
working within the team without give any harm to
others.

Workplace
personnel
Duties of employees within the workplace
environment is also very challenging for the
people who responsible for all this.
Activity 1C
Estimated
Time
20 Minutes
Objective To provide you with an opportunity to identify and approve financial and
human resources required by the WHS management system (WHSMS).
Activity What financial and human resources are required to
implement a WHSMS in your organisation?
In order to implement the workplace and safety management system. It is
required to approach the wide instituted by a person conducting a business
or undertaking the goals. Also it is require to make sure the best services
and make the systematic goals system. A system which relies on the
systematic growth which rely on the following business goals. It makes
the system more energetic and given the best services. In order to
implement the task and bring the goals it is must for the people to
influence the systematic working goals. They also provides the training
and employee working task to bring the effective goal system. It requires
budget, policies, training & induction and many more resources to bring
the systematic performance.
As a manager, you have identified the resources that you

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require, the next step is to seek stakeholder approval. In order
to do this, what would you need to do?
With many ways it is required to bring the highest managing goals and
maintained the workplace health safety. In order to get approval from
stakeholder. Managers need to present their views by the help of proper
planning. Identification of the major risk factors associated with the
project and their probability of occurrence. Determining the project risk
tolerance by understanding the issue and value of each stakeholder.
Manager should create trust in stakeholder and give them reason to accept
the new plan or policy. Also, it requires to better understand the goals and
objectives to requires the new basic and challenging working task to make
the stakeholder happy and satisfied. Clarity in purpose will give the more
positive impact on the behaviour of stakeholders.
Activity 2A
Estimated
Time
30 Minutes
Objective To provide you with an opportunity to work with workers and their
representatives to set up and maintain participation arrangements according
to relevant WHS legislation; and appropriately resolve issues raised through
participation and consultation arrangements according to relevant WHS
legislation.
Activity The WHS legislation requires a participative arrangement for
development of policies and procedures at workplace.
As Health and Safety Officer, you are required to identify, discuss
and provide solution to three possible WHS hazards at the
workplace.
Hazards Solutions

Slip Trips and Falls This is the most common and
uncertain hazard which might be
happened at anytime anywhere. In
order to prevent employees and
workers from such things. It must be
ensure by the housekeeping that
floors has to be wiped and clean,
inclement weather conditions such
as rain snow and ice and create
outdoors and slip hazards in area
that are being cleaned.
Ergonomic Injuries This is the another work hazards
which might be happened due to
rigid work hours. It should be
offered to accommodate the widest
range of the work styles. HR
monitor employees for disorder and
also make sure the things into more
influencing manner.
Fire Safety Fire safety is the most risk hazards
within the business. It involves
power cords to the latest available
data. For this it is the responsibility
of the organization to maintained the
fire extinguishers and proper
precautions.
Write job description of a WHS officer?

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Job Title : WHS officer
Organisation : WoolWorth
Duties & Responsibilities
 Contributing to the organisation heath & safety environment.
 Coordinating and maintain the organisational goals to prevent the
employee safety.
 Maintaining the proper information of accidents and injuries to
giving further to WHS committee.
 Monitoring & evaluating the workplace environment.
Qualification Required
 Degree in Health and Safety.
 Knowledge of WHS policies & Procedures.
 Ability to prevent risk & hazards.
Activity 2B
Estimated
Time
15 Minutes
Objective To provide you with an opportunity to promptly provide information about
the outcomes of participation and consultation to workers and ensure it is
easy for them to access and understand.

Activity How will you communicate the solutions discussed to the
staff member who were not present in the WHS meeting?.
Write down methods, techniques and procedures.
In order to convey the message to team members. It is required to provide
them all information through face to face or through e-mail. The purpose
of providing some information is key element of knowledge, control and
support system to that particular manner. Offer the necessary levels of
education, relation to bring the effective management task. There are
several methods through the message can be conveyed to the persons who
were not present at the time of meeting.

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Activity 3A
Estimated
Time
20 Minutes
Objective To provide you with an opportunity to develop procedures for ongoing hazard
identification, and assessment and control of associated risks.
Activity How will you identify the hazard and risks associated with
hazard at workplace?
In order to identify the workplace risk and hazards this process has been
done through systematic process which needs to be followed by the
organisation and by the responsible person. Also, it requires the basic and
implementing items which certainly makes the good impact on the
environment. Also, I will identify the risk is following areas like physical
hazards, chemical, skin irritation. All such kinds of risk possibilities at the
workplace environment. Every employer have responsibility to ensure the
work place safety within the organisation. Also, it requires and manage
the workplace health and safety that monitor the whole working
environment. After identifying the risk hazards, it also helps to make
understand the working scenario to certainly make and understand the
following business targets. This thing has to be formed the business goals
and also oriented the best way of performing the task. Along with this
side, it is the best way to control the challenging business task and also
makes sure that the thing is on their correct path.
Develop a procedure for identifying hazards in the workplace,
e.g. completing a form.
This been collected root causes of workplace injuries, illness and
incidents is the failure to identify or reignition hazards that are present
that have been anticipated the new forms. Prevent and reduce the number
severity.
To ensure that there is a formal process to follow the exposure. This work
makes the high exposure that presents and making the high potential.
First process which supposed to be take taking is identifying risk, Access
risks, control risks, review control measures and review the whole work.
Inspects the workplace for safety hazards. All such procedures should be
followed by the organization.

Activity 3B
Estimated
Time
40 Minutes
Objective To provide you with an opportunity to include hazard identification at the
planning, design and evaluation stages of any change in the workplace to
ensure that new hazards are not created by the proposed changes and
existing hazards are controlled.

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Activity During an economic recession, there was a downturn in
demand for your product, which led to the reduction in staff
numbers in your factory. However, demand for your product is
now increasing. You want to introduce a new piece of
equipment to your worksite that will increase productivity and
ensure that the worksite and employees are safe.
Use Kotter’s 8 step change model to explain how you would
implement the change.
Create an Urgency : This is the initial stage to identifying the potential
threats and the repercussions which might crop up in the future. Also it
helps to examining the opportunities which can be tapped through effective
interventions.
Forming Powerful guiding coalitions : As this will help me to clear the
growing the interest task to bring the high advancing fact. This process can
also helpful to bring the high demanding task to create a good opportunity
and task to be more energetic and influencing. As this change initiative is a
project in itself a project team to be formed.
Develop an Inspired Vision : This is the next step after coalitions. In this
leaders present the new skills and strategies that inspire vision of the
organisation.
Convey the new Vision : This new version needs to be integrated into
activities of all individuals. This process helps to manage the new change.
Empower others to enact the vision : This process empowers leaders
towards good working. Besides, it also encourages by providing training,
coaching, mentoring and method to be solved in successful manner.
Generate short term win : this is the next stage to motivate individuals
towards new change. This can be done by developing short term and long
term goals.
Sustain acceleration of the vision : in this stage leaders sustenance their
success and maintained the motivation level.
Anchor the changes in corporation Culture : Simply implement the new
change and applying the developing results.

Before you begin work in a new area what should you do to
ensure that the work area is safe?
Before entering into the any organization. I will make sure that the
company adopting all regulations and legislation. I also ensure that their
previous employees are happy with the organization or not. I take into
consideration their company health and safety policies as well.
List the hazards that you may find in an office. What potential
harm can arise from this risk?
Hazard Potential harm
Work at height This is the major issue which has been
found in the working place like
construction companies.
Poor Housekeeping Poor housekeeping can be the major
issue of hygiene and cleanliness.
Electrical Extension Cords Due to this people got hurt at times
which is not safe and secure.
Forklifts Such issues are uncertain which
involves shortcuts , hitting rack,
damaging a wall or product and injuring
worker etc.
Lockout/tag out Proper lockout tag out procedure due to
which it might impact the workers
environment. One employee may go
home for the day with his lock on.

P a g e | 35
Hazard Potential harm
Chemicals Chemical can be expensive and workers
ins some industries may never know
when they need to use certain chemical
again in the future.
Choose three hazards and then use the likelihood,
consequences and analysis matrix to determine the level for
each.
Hazard Likelihood Consequence Analysis
Matrix
Fire High
Probability
High impact This can be
analysis secure
by installing
fire
extinguishers
Chemical Less
probability
High Impact This risk
process can be
removed
through
restricted that
place.
Slip/floor High
Probability
Low Impact Make sure the
floor wipes and
clean.

Choose one of the hazards from the above table and explain how
you determined the level of risk for the hazard?
Fire is the major concerning risk factor I found which is very risky within the
working environment. So in order to secure employees from this potential risk I
need to be more curious and should be according to the fact.
Activity 3C
Estimated
Time
20 Minutes
Objective To provide you with an opportunity to develop and maintain procedures for
selecting and implementing risk controls according to the hierarchy of control
and WHS legislative requirements.
Activity Identify the risk and using the hierarchy of control, write a
control measure for each level of the six levels of control.
Risk: ___________________________________
Level of control used Control Measure
Elimination
In order to remove the risk this
measure helps to remove the
cause or reason of the risk. For
example fire risk, Slippery floor
etc. for that, appoint proper safety
precautions and remove the
reason of hazards.
Substitution In this next control this can be
measured through controls the

P a g e | 37
hazards by replacing it with less
risky way to achieve the same
outcome.
Isolation Isolation separates the hazards
from the people at risk by isolating
it.
Engineering Using engineering controls and
making the performance
accordingly also it requires the
best performance outcomes to be
more efficient .
Administration
This is the another administrative
control to lessen the risk.
Personal Protective
Equipments
Personal Protective Equipment
also require employees to wear
and should provide required
equipments to be more
authenticated.
Activity 3D
Estimated
Time
15 Minutes
Objective To provide you with an opportunity to identify inadequacies in existing risk
controls according to the hierarchy of control and WHS legislative
requirements, and promptly provide resources to enable implementation of
new measures.
Activity You have been asked to review an engineering control that is
too expensive in regards to adding an extra guard onto
equipment. List and explain two ways in which you can
identify any other inadequacies that may arise.
Activity 3E
Estimated
Time
15 Minutes

Objective To provide you with an opportunity to identify requirements for expert WHS
advice, and request this advice as required.
Activity What is an intervention point? Give an example.
Intervention point is the delegate system plan which got affected by
way of change. Such as point of production, point of consumption,
point of decision etc.
Using the intervention point that you have used in the last
question, what WHS expert advice would you request and
why?
Wrong decision making or incorrect expert choice can be the
intervention strategy ion work health and safety.
What questions should you ask when you choose an expert?
I'll ask him some couple of questions which is related to the new
ideas and growth. Also it define the systematic growth which
explores the highly expand manner. Such questions are what are
your education background, have you done any speciality in WHS,
have you any experience in such field.

P a g e | 39

Activity 4A
Estimated
Time
30 Minutes
Objective To provide you with an opportunity to develop and provide a WHS induction
and training program for all workers in a work area as part of the
organization’s training program.
Activity You have been appointed WHS officer in your organization.
What documents you need to study for development of
employee safety?
 Workplace safety policies
 Employee handbook
 Training & Development session within the organisation.
What possible trainings can be suggested for the
implementation of WHS policies?
All employees should have trained by taking all the required
trainings like given below:
 First Aid Training
 Safety committee Training
 Safety Representatives training
 Forklift driver training.
Activity 4B
Estimated
Time
20 Minutes
Objective To provide you with an opportunity to use a system for WHS record keeping
allowing identification of patterns of occupational injury and disease in the
organization, and to maintain a record of WHS decisions made, including
reasons for the decision.
Activity Review your organisation’s WHS records and identify WHS

P a g e | 41
incidents occurred in last five years.
Review the following hazards and suggest solution.
Physical - Slippery floor
Make sure the floor must be
wiped and also make sure
the cleanliness.
Chemical – Liquids The area of Chemical
substance must be restricted
to some particular people
with having proper
precautions.
Ergonomic – Poor design
of equipment This measure can be
removed through measuring
the effectiveness of
equipments.
Electrical – Extension
cords Extension cords must be
kept aside to make sure
nobody will get into the
range.

Activity 4C
Estimated
Time
15 Minutes
Objective To provide you with an opportunity to measure and evaluate the WHSMS in
line with the organization’s quality systems framework.
Activity You need to measure and evaluate the WHS system as part of
continuous improvement.
In the table below, first column shows list of possible
assessment tools that can be used. In the second column;
explain what you would monitor and in the third column
explain how you would measure it.
Method What would you
monitor?
How would you
measure it?
Self-assessment I will monitor the
performance of the
workers and also
make sure the
healthy and safe
environment.
This has to be
measured by
performance
management
Physical
inspection
This inspection
process has been
developed through
different manner. As
they need to develop
the highly
maintained
performance.
Physical inspection is
been done through
different task like
through manually
checking.
Checking and
monitoring
success of
actions
I will monitor the
whole process
through acquiring the
different techniques
and goals.
Monitoring and
success factor can be
checked through
personal checking.
Audit and
reassessment of
risk to achieving
objectives
I will audit the
resources is been
taking for the project.
Through taking
different techniques.

P a g e | 43
Key dates, time
frames and
deadlines for
communicating
I will ensure the
meeting relating to
WHS
Managing the work
and systematic work
environment.
Activity 4D
Estimated
Time
15 Minutes
Objective To provide you with an opportunity to develop and implement improvements
to the WHSMS to achieve organizational WHS objectives.
Activity Identify ways in which the WHSMS does not meet current
organisational WHS objectives, and suggests ways in which it
could. Consider quality improvement and key performance
indicators (KPIs).
As company fails to meet the performance objectives in WHS as to
upgrade the knowledge and fulfils the business needs. Also it
requires the systematic business regulations and also trying to be
the best service growth into the business functions. In order to
improve the performance. It requires KPIs such as to develop the
new growth and also makes the things.
Activity 4E
Estimated
Time
15 Minutes
Objective To provide you with an opportunity to ensure compliance with the WHS

legislative framework to achieve, as a minimum, WHS legal requirements.
Activity Use the WHS compliance self-assessment form located at the
back of the learner guide to evaluate your organisation’s
compliance to the legislation.
Company compliances the all legal formalities and regulations to
secure the business environment. It requires the proper system
goals and also make the things more realistic. This business
formulations are effectively work in systematic manner. Also it
requires a systematic performance to be more effectively.
Skills and Knowledge Activity
Estimated
Time
60 Minutes
Objective To provide you with an opportunity to demonstrate your knowledge of the
foundation skills, knowledge evidence and performance evidence.
Activity Complete the following individually.
The answers to the following questions will enable you to demonstrate
your knowledge of:
 Reading
 Writing
 Oral communication
 Numeracy
 Navigate the world of work
 Interact with others
 Get the work done
 Relevant WHS Acts, regulations and codes of
practice
 Relevant WHS organisational policies, procedures,
programs and practices
 Hazard identification and risk-management processes
 The hierarchy of risk control and how it is applied in
the workplace
 In-house and WHS legislative reporting requirements.
Answer each question in as much detail as possible,

P a g e | 45
considering your organisational requirements for each one.
Scenario:
Your organisation has been advised that an auditor from the
WorkSafe/Work Cover Office will be in the office for three
weeks. The aim of the audit is to ensure that your organisation
has continuously improved their processes in the last twelve
months.
1. You have been delegated with the task of reviewing WHS
policy and procedures within the organisation. The first
column shows tasks related to WHS policies. In the second
column you need to briefly outline the current practices to
complete these tasks. In the third column make
recommendations to improve current procedures/methods.
Tasks Current
procedure/practice
Recommendation
1. Ongoing
hazard
identification,
assessment and
control of
associated risks.
Current plan and
procedure of the
company is quite
maintaining but need
to be more
developed.
In order to secure
workplace
environment it should
require for the
company to organise
some training session
for employees.
2. Policies and
procedures on
who to consult
for various WHS
issues
For this company
having personal
WHS committee
where employee can
easily take
suggestions.
This make sure the
different opportunity
to maintained the
effective level. Also, it
requires and better
understand the
opportunity task.
3. Induction and
training plan for
new employees
in regards to
Induction and
training plan for new
employees in
This business task
ensure the training
plan for new

WHS policy and
procedures. regards to WHS
policy and process
employees in regards
to WHS policy.
4. Measuring and
using WHS
records
This system also
required some more
changes
In order to
recommend this
process. Company
can also make sure
the about the
software to keeping
WHS records.
5. WHS
consultation
This department
function is very good
and effective of the
company
It should take some
more employees in
the committee to
resolve the issues
into more rapid
manner.
2. Write a report attending WHS meeting in your
organizational. Discuss some recommendations made for
improvement of employee health and safety.
After attending the WHS meeting according to me company should
need to imply some more modification into the WHS system.
3. Discuss one recommendation and explain why this
recommendation is the most important.
Company should required to focus on monitoring process. In
order to make sure the proper implementation all policies
and procedures.

P a g e | 47

Major Activity
Estimated
Time
1 Hour
Objective To provide you with an opportunity to demonstrate your knowledge of the
entire unit.
Activity This is a major activity – your instructor will let you know whether you will
complete it during class or in your own time.
You must individually, answer the following questions in full to show
your competency of each element:
1. Establish a WHS management system in a work area
2. Establish and maintain effective and compliant participation
arrangements for managing WHS in a work area
3. Establish and maintain procedures for effectively identifying
hazards, and assessing and controlling risks in a work area
4. Evaluate and maintain a work area WHS management
system
1. Explain in your own words, what does the Work and
Safety Act 2011 seek to ensure?
According to the work safety act 2011. it has been explained the
regulations and precautions which every company needs to adopt.
2. What does Section 28 of the WHS require of the worker?
Duties of worker is to ensure the workplace safety and also imply the all
safety regulations at workplace environment.
3. How will you justify approval for a resource for WHS
equipment?
In order to introduce the new WHS equipment it is necessary to take
approval from the top department. Also, it requires to clear the purpose of
the new equipment as well.

P a g e | 49
4. Read Section 16 of the Commonwealth WHS Act 1991
and write, what must an employer ensure?
According to the task employer must ensure about the workplace
environment. Also need to ensure the roles and responsibilities for which
it is liable for.
5. What are the benefits of consultation?
Consultations is the two way process which ensure the WHS at
workplace. It helps to identify the hazards and assessing the risk. This
is beneficial to maintained the positive working environment and also
create a productive leaders.
6. How does your organisation provide WHS information
to its employees?
WoolWorth apply WHS regulations and also ensure the proper and
productive working environment. Company ensure the things and also
make the systematic growing performance. Apart from this, WHS
information to its employees are highly influencing.
7. What are the stages of the hierarchy of controls?
The hierarchy of control having a particular stages which starts
from Elimination, Substitution, Engineering Controls, Administrative
Controls and PPE.
8. In brief, what are the eight steps of Kotter’s model of
change?
 Create an Urgency

 Forming Powerful guiding coalitions
 Develop an Inspired Vision
 Convey the new Vision
 Empower others to enact the vision
 Generate short term win
 Sustain acceleration of the vision
 Anchor the changes in corporation Culture
9. You have decided to introduce a change in the
workplace, what should you do for it to operate effectively?
In order to effectively implement the new change. I make sure that my
planning has to be done in proper way with acquiring the productive
sources.
10. Once controls are implemented and employees trained,
How will you evaluate the effectiveness of the controls
measures?
In order to evaluate the performance I am applying some evolution tools
and technique like 360 Evaluation, Performance Measurement, Outcomes
performance etc.
11. When is expert WHS advice be needed?
Once any hazard has been found in the process.
12. What ground realities justify a training requirement?
Roles and Responsibilities, Code of conduct and principles of working at
the time if training and inductions.
13. What records-keeping systems does your organisation
use and what information does it contain?

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System has been used electronic and Cloud Backup system as
to keep the records systematic within the organisation.
14. What methods are used to evaluate WHS management
systems?
There are many safety management system are available like
safety plan, policies code of conduct, training and induction,
monitoring, supervision and reporting. Company is been using
training and induction plan.
15. A WHS system contains five elements, what are they?
safety plan, policies code of conduct, training and induction,
monitoring, supervision and reporting
16. What are organizational responsibilities with respect to
the WHS Act?
Organisational responsibilities is to make sure the employee safety
and needs to keep the environment safe and secure.