Table of Content INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 1.1 Approaches to self-managed learning...................................................................................1 1.2 Ways to encourage lifelong learning in Personal and Professional contexts........................4 1.3 Benefits of Self-managed Learning.......................................................................................5 TASK 3............................................................................................................................................6 3.1 Processes and activities for implementing development plan...............................................6 3.2 Undertake and document development activities planned....................................................7 3.3 Reflection on own learning against original aims and objectives.........................................9 3.4 Updated development plan based on feedback and evaluation...........................................10 CONCLUSION..............................................................................................................................12 REFERENCES..............................................................................................................................13
INTRODUCTION Personal and professional development is required by an individual for helping them to encourage learning for meeting certain organisational challenges and for achieving objectives or goals of enterprise (Hildebrand, 2018). Personal and professional development aims to help person or employees for managing their own growth through learning throughout their career. In this report, various self-managed learning approaches are been evaluated for developing required skills and knowledge. Ways to encourage lifelong learning for personal and professional development is been determined. Benefits of self-managed learning for both individuals and organisationarebeenidentified.Variousactivitiesandprocessesthatarerequiredfor implementing development plan are been discussed. Different developmental activities are been identified. Reflection on own learning is been assessed along with updated development plan on basis of feedback and evaluation done by superiors, mentors and peers. TASK 1 1.1 Approaches to self-managed learning. Self-managed learning refers to the process of identifying learning needs, developing goals and determining resources for learning, by an individual with or without help of others (Megginson and Whitaker, 2017). It is essential in an organisation as every individual persons are different from others in what and how they learn. To adopt various changes, including organisational changes, employees are required to learn new skills or knowledge for increase their efficiency. Following self-managed learning approaches can be used: David Kolb – Experiential Approach:Basis of this learning theory is been formed through constantly reviewing experiences and challenges. It consists of four stages representing cyclical model of teaching (Cunningham, 2017). Below are stages involved in experiential approach: 1
◦Concrete Experience:It's a first stage where employee or learner, gets engaged in activity for developing their experiences. As a HR manager of Hilton, I have to get involvedinactivitiesforexperiencingthoseanddeveloprequiredskillsand knowledge’s. ◦Reflective Observation:At this stage, learner consciously reflects back on their experience gained from involving in different work or activities. Working as HR manager of Hilton, I have performed various tasks related to HRM activities. Gained experience can be helpful for taking decisions regarding different human resource activities or policies. ◦Abstract Conceptualisation:Based on reflection of experience, new ideas or theories are formed in this stage or existing abstract ideas are been modified. ◦Active Experimentation:In this, learner would apply those ideas or theories or plan totheirsurroundingsfortestingthoseandfordeterminingifthereareany modifications or changes needed for next experience. Self-efficacy Theory:This theory was formulated by Albert Bandura. Self-efficacy theory takes into account how an individual perceives themselves and appraise their own 2 Illustration1: Kolb's Learning Cycle (Source:Kolb Learning, 2017)
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competence level in process of self-learning (Cunningham and Bennett, 2017). Person having high self-efficacy level would see their situations as an opportunity or challenge, instead of as a problem, and aims on what is to be done. Individual's judgement of their ability to execute or organize courses of action that are needed for achieving their goals of personal and professional development. In following ways, self-efficacy may influence employee's performance: ◦Actions or Tasks people choose:People are more dedicated towards tasks in which they have strong expectations. In task having fewer expectations, they would be less inclined. ◦Amount of efforts an individual puts into a task:They are more likely to hold on to learning, if they have positive experiences, even having a weak expectation or self- efficacy, while starting an activity. Social learning Theory:It a behaviourism theory that proposes individual can learn from observing others, both, directly or indirectly. It shows social behaviour of person which suggest new behaviour or skills and knowledge through imitating or observing (Bennett, 2017). 3 Illustration2: Social Learning Theory (Source:Bandura's Social Learning Theory, 2017)
There are 3 stages in this approach: ◦Attention: For learning new skills and knowledge, individual have to follow or observe modelled behaviour. Characteristics of observer impact their attention. ◦Retention: In this stage observer retain their observation or how well their behaviour is remembered. For performing it later, it is required for forming memory of behaviour by observer. ◦Reproduction: It's the ability of perform observed behaviour, been demonstrated by model. Through self-observation behaviours are reinforced, and can be difficult to observe a behaviour well. ◦Motivation: On expectations and motivation to observer is dependent, the decisions to reproduce an observed behaviour. 1.2 Ways to encourage lifelong learning in Personal and Professional contexts. Lifelong learning refers to continuous, voluntary, ongoing and self-motivated pursuit for learning or gathering knowledge for personal or professional growth. It is about creating and maintaining positive attitude towards learning for both professional and personal development (Cowan, 2017). It helps to boost individual's self-esteem and confidence. Lifelong learning helps to be more adaptable while any changes happens and makes less risk averse. Self-managed learning is carried out by an individual and pertains to personal and professional development of the individual as per his or her self-evaluation. But as a professional, the benefits of the PPDP are not limited to the individual benefits to the learner but also translate to organizational benefits. Employees can be encouraged for lifelong learning to develop personally and professionally by following ways: Self-Directing:Individual's personal interests is been used for taking advantage of them through encouraging them for learning by self-direct. As they have better knowledge about their own learning requirements and knows what kind of training or development program would be beneficial for them. Using casual learning check-ins:By simply take interest can encourage life ling learning among persons and is one of the most cost effective ways. Preparing Check-in’s would help individuals appreciate how through their training and work, they have been 4
growing (Anderson, 2016). They would become motivated and excited for sharing their experiences and what they have learned. SWOT Analysis:Using this analysis enables individual to determine lifelong learning for improving their skills and knowledge. Persons within organisation are encouraged for carryingoutSWOTanalysisofthemselvesfordeterminingtheirstrengthsand weaknesses to convert them into opportunities for their personal as well as professional development or growth. Self-reflective learning:It is another tool for enhancing the learning skills of the individual. This helps in coupling of work based learning opportunities with a continuous development program that is aimed at continuous learning of the individual. Create opportunities for social learning:People learn better and more when they learn togetherwithothers.Lifelonglearningcanbeencouragedthroughdevelopmental relationships, which are basis for social learning (Professional and personal development, 2017). One of the simple way of encouraging lifelong learning, can be done through Fireside sessions, where employees or individuals brainstorm for discussing various challenges and getting solutions for them. 1.3 Benefits of Self-managed Learning Benefits of Self-Managed learning to an individual: Adapt to changes:A self-managed individual is more likely to adapt to changes that occursintheirsurroundingsorenvironment.Theylearncontinuouslyfromtheir surroundings and develop new skills or abilities by their experiences. Self-managed learning person can grab better opportunities from their situations and turn into their strengths (Self-Directed-Learning, 2016). EffectiveCommunication:Duetoself-managedlearning,communicationisalso improved upon with better clarity that is lent in the communicative reforms of the learner Increased confidence and problem solving capabilities:Self-managed person is more confidence, as he learned through his own experiences and self-assessment. With better experience they can solve problems with efficiency. Appropriate decisions are been taken by individuals for finding proper and effective solutions for various issues that arise. 5
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Effective Use of Presentation tools:Individuals also learn the effective use of a projector, PowerPoint presentation and speaker notes and thus are able to make better presentations and develop public speaking skills. Team work:Professional and personal development of an individual person takes place, through self-managed learning. They are been encouraged & motivated to work in teams and acquires new skills or knowledge, with help of each other. Benefits to organisation: Achievement of goals:Self-managed learning can benefit organisation in many ways. Through self-learning individual in organisation acquires new skills and knowledge, which can be used for achieving the targets or goals of business. Communication and decision making skills are as important as self-management and control that are again developed with self-managed learning. An employee who has an urge to learn is well suited to the goals of the organization. As my skills are been developed through self- learning, I would be more productive and improve work or products quality which could be beneficial for organisation as their overall productivity and quality would increase, resulting in higher profitability (Hildebrand, 2018). Hence, organisational targets or objectives are achieved. Increase in customer satisfaction:Self-managed learning is essential for organisation, as they would develop their knowledge or skills. This leads to the aspect of having effective team members who are motivated for a higher yield expectation, which would benefit enterprise for satisfying their customer's demand through increase in productivity (Megginson and Whitaker, 2017). TASK 3 3.1 Processes and activities for implementing development plan. Development plans consists certain objectives or aims for improving employees or individual skills and abilities. Activities or processes required for implementing developmental plan are: Self-assessment:An employee or individual identifies their own skills, values, strengths, abilities and weaknesses. Self-assessment would help them to determine what they 6
possess and which new skills or knowledge they have to develop. Individual can self- assess themselves through using various assessment tools available on internet. For required job description, skills, knowledge and abilities are been compared (Cunningham, 2017). Reviewing performance assessment, which is used for developing individual development plans. For assessment, feedback are been taken from superiors or top management. Assesscurrentpositionandworkenvironment:Assessmentofrequirementof individual’spresentpositionatcurrentworkenvironmentandhownecessitiesof organisation and position may change. Current position of employee's performance expectations and job requirements are identified. Abilities, skills and knowledge are identified for enhancing, capability to perform present job. Impact on changes in work environment such as change in programs, technology, services and clients is been identified and assessed. Identify development activities:The best way for achieving development goals are identified. For planning development and training, appropriate methods that could be used is been determined. Best training program is been used for implementing developing individual or team skills, abilities and knowledge (Cunningham and Bennett, 2017). Such as conducting seminars, conferences, self-learning, workshops, etc. Required resources for implementing determined development activities are identified. Put plan into Action:After preparing draft for individual development plan, it is been reviewed with superiors for their input and approval. After getting approval, individual or employees have to start working on their training plan for its successful implementation. It should be properly launched for better results or outcomes. Plans progress is been continuously evaluated and if necessary adjustments are been made (Bennett, 2017). 3.2 Undertake and document development activities planned. Positive increase in performance, motivation and morale of employees or individual can be seen if organisation supports and implement various developmental activities. Skills can be increased, expands knowledge, and encourages collaboration, through providing person or employeeswithappropriateandmeaningfuldevelopmentactivities.Followingaresome development activities: 7
Self-Directed learning projects:Individual or employees in Hilton are assigned or they undertake voluntarily a specific tasks or project, which would promotes or expands knowledge and skills of employees (Cowan, 2017). Using self-directed learning they develop required abilities or capabilities for contributing to organisational goals or objectives. Align training plan with business strategy:For supporting organisational visions and objectives, manager must have a clear perception on their goals, in order to determine required skills and abilities for employees. Synergy is been created linking values and visions of organisation, by aligning training or development plan with overall business strategic plans (Anderson, 2016). Personal Development Plan:It is a form of self-directed learning by an individual and enables strategic approach for implementing learning and developmental goals. Personal development plan provides individual with opportunity to develop through receiving feedback, getting support from line manager for planning careers and for personal as well as professional development. It's a continuous learning process enabling individuals for making best use for their abilities or skills and help to achieve both organisation's strategic goals and individual plans. Individuals take responsibilities for their own development. Employeeengagement:Ifemployeesareengagedwithorganisationtheywould understand better link between training or development and their job roles. This would help organisation to implement developmental plans for better training. Organisation's business goals and plans are achieved, if employees are engaged with enterprise for training and personal developments. E-learning:It is a learning opportunities via computers, web-based or networked technology help individual to develop and improve their performances. It is one of the most convenient method of self-learning and can be used when it is most needed. Within an overall complete package, person can chose various learning objects as per his/her requirement.E-learningcanhelpanindividualincommonbusinessprocessesor applications, developing IT skills and assist in induction programmes. It enables self - paced learning and provides employee access to different learning processes. 8
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Seminar and conferences:It's an approach where individual learn from others ideas and experiences. Attending a seminar or conferences is an effective way for self-managed learning as different person’s share their ideas, views and opinion, through which one can self-assess their own skills, for taking initiatives for developing skills or knowledge’s. By communicating with others in conferences or seminars, can improve confidence of individual. 3.3 Reflection on own learning against original aims and objectives. For achieving higher position within organisation and improving skills, I, as a HR manager in Hilton have followed activities of plan for development. There are certain skills that I have assessed and some skills that have to be gained. Which have been discussed below: Leadership skills:As HR manager, have to possess an effective leadership skills for managing employees or staffs at Hilton. I have to attain this skills for motivating team members and anticipating its needs. Leadership skill is been required for building relationship and commitment with employees. This is needed for influencing staff or team for make them work effectively and efficiently. Communication skills:As HR manager at Hilton have to serve as mediator between other managers and employees. Strong oral and written communication skills are required by HR managers. It is my responsibilities for clearly communicate information to staffs of organisation. This skill is been needed by me for effective flow of information within enterprise and maintain proper hierarchy. To be a good communicator have to be a good listener. There should be clarity in communication for better understand of employees of HR policies and strategies. Conflict management skills:Being an HR manager of Hilton, I have to manage personnel’s from different cultures or having contradiction in their thoughts or opinions. Due to this conflicts within teams or staffs or with management can lead to major problems or issues within organisation. I have to maintain a healthy relationship among employees. They have to be encouraged to work with cooperation with each other’s. I lack this skill and have to develop it for increasing efficiency and productivity of organisation. 9
3.4 Updated development plan based on feedback and evaluation Based on feedback and critical evaluation, I have identified area where I have to develop and domain where I need improvement. Changes in plans have been made for professional as well as personal development. According to the evaluation and advice given by mentors and senior manager or management. Following are updated development plan: SkillsImprovement areas Action for development TimescaleEvidence Leadership skills Motivationand anticipatingteams oremployees requirement. Through observing senior or line manager. Rolesplays andother management games. Seminarsand conferences. Reading booksor articlesof successful leaders. 5 - 6 monthsFeedbackfrom superiorsand peers. Communication skills Addressingpublic andgiving presentations. Attending seminarsand conferences. Workshops or training activities. Presentations 2 – 3 weeksGood and healthy relationwith staffs of Hilton. Feedbackfrom team members or staffsandline manager. 10
Joining classes. Conflict management Redressingissues of employees and making appropriate solutionsfor resolving conflicts. Training Learning from mentors. Attending workshops. Engagein group activities. 1 monthCooperation among employees. Team efficiency. Employeesor staffs' feedback. Decision making Unableto understand situationsand requirement. Analyzing previous situationsand decisions. Leading personin organisation are observed. Role plays Attending workshops and seminars. 2 monthsEffective decision made. Feedbackfrom peersand superiors. Outcomesof implemented decisions. Time management Takesmuchtime in taking efficient decisions. Through prior planningand allocationof resources. Taking part in various management gamesand 1 monthTimelydecisions made. Feedbackfrom linemanageror management. 11
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activities. Role plays Workshops CONCLUSION From this report, it can be concluded that personal and professional development is required for growth of individuals along with organisation. It helps to determine various learnings for improving skills, abilities, and knowledge required for performing a task or activities. Self-managed learning is essential in an organisation as every individual person is different from others, in what and how they learn. This help then to self-assess their own skills that are required for them, in order to improve their productivity and work efficiency. There are various approaches to self-managed learning, such as Kolb – Experiential Approach, Self- efficacy Theory, etc. Kolb – Experiential learning theory is been formed through constantly reviewing experiences and challenges. Lifelong learning helps to be more adaptable while any changes happens and makes less risk averse. Individuals can be encouraged for lifelong learning to develop personally and professionally by many ways. Such as social learning, self-directing, etc.Developmentplansconsistscertainobjectivesoraimsforimprovingemployeesor individual skills and abilities. Attending a seminar or conferences is an effective way for self- managed learning as different persons share their ideas, views and opinion, through which one can self-assess their own skills, for taking initiatives for developing skills or knowledge’s. Skills can be increased, expands knowledge and encourages collaboration, through providing person or employees with appropriate and meaningful development activities. 12
REFERENCES Books and Journals Anderson,D.L.,2016.Organizationdevelopment:Theprocessofleadingorganizational change. Sage Publications. Bennett,B.,2017.Self-ManagedLearning-casesofaction.InSelf-ManagedLearningin Action(pp. 53-60). Routledge. Cowan, J., 2017. Linking Reflective Activities for Self-managed Development of Higher-level Abilities.Journal of Perspectives in Applied Academic Practice| Vol,5(1). Cunningham, I. and Bennett, B., 2017. Self-Managed Learning and qualification programmes. InSelf-Managed Learning in Action(pp. 127-148). Routledge. Cunningham, I., 2017.The wisdom of strategic learning: The self-managed learning solution. Routledge. Hildebrand, J., 2018.Bridgingthegap:A trainingmodule in personaland professional development. Routledge. Megginson, D. and Whitaker, V., 2017.Continuing professional development. Kogan Page Publishers. Online KolbLearning.2017.[Online].Availablethrough: <https://www.simplypsychology.org/learning-kolb.html> Bandura's Social Learning Theory.2017. [Online]. Available through: <https://www.learning- theories.com/social-learning-theory-bandura.html> 13