Personal and Professional Development in Hilton Hotel

PERSONAL
DEVELOPMENT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK 2............................................................................................................................................1
1.1 Assessing different approaches to self-managed learning.....................................................1
1.2 Encouraging lifelong learning in personal and professional contexts by suggesting
different ways..............................................................................................................................2
1.3 Evaluation of benefits of self-managed learning at individual and organisational level.......4
TASK 3............................................................................................................................................5
3.1 Implementing the development plan through discussing required processes and activities. 5
3.2 Undertaking and documenting planned development activities............................................6
3.3 Critical reflection on own learning against development plan’s aim and objectives............8
3.4 Updating development plan on the basis of assessment and feedback..................................9
TASK 4..........................................................................................................................................11
4.1 Resolving a work based problem.........................................................................................11
4.2 Different appropriate styles of communication at various levels........................................11
4.3 Assessing the effective time management strategies with their use....................................13
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
In present era, one of the most important tasks of organisations is to nurture and retain
talent management which is done through providing them personal development opportunities.
These can include anything from providing leadership training to building a new skill which
results in encouraging an employee to perform in a better and more efficient way which
increases the productivity and so as profits of business (Personal Development, 2018).
Professional development is all about improving an individual’s or team’s existing skill,
knowledge and abilities that are required to be there to perform current or future goals. The firm
chosen for present study is Hilton Hotel, UK with reference to which many concepts related to
personal and professional development (PPD) will be discussed. There will be discussion on
understanding the way in which self-managed learning can lead to increase the lifelong learning
of employees. Further, the way own personal and professional development plan can be
implemented and review on continuous basis will be discussed. Along with that, the way an
employee can acquire the interpersonal and transferrable skills will be studied here.
TASK 2
1.1 Assessing different approaches to self-managed learning
Self-managed learning can be termed as a way by which individuals or teams at
workplace learn different things in distinct ways. It can also be referred as setting of goals for
learning after assessing the purpose for which it has to be provided so that set targets can be
effectually achieved. Some of the approaches to self-managed learning which are best suitable
for the employees of Hilton Hotel are:
 Attending various seminars and conferences – If hotel will organise seminars and
conferences for grooming the personality of employees in terms of raising their skills and
knowledge, this will help in providing them a great experience which they can further use
in present and future activities that they are assigned with. People in firm get opportunity
to show their knowledge to others that ends up in gaining new learning with the help of
seminars and conferences (Tattum and Tattum, 2017). Further, they will become
confident enough to communicate in terms of presenting and speaking skills that are
required being working in hospitality industry.
1

 Use of internet sources – Internet now-a-days is the biggest source of learnings as
different published online articles by many authors help individuals at workplace to learn
about various concepts related to effective management. These learnings gained from
internet can be easily applied by individuals at workplace and so, make them confident
enough to deal with challenges and perform assigned tasks effectually. Through internet,
people working in Hilton hotel can gain unlimited information that enhances their self-
learning (Whitehall and et.al., 2018).
 Active participation on social networking sites – People in today’s era are highly active
on social media like on networking sites such as Twitter, Facebook, My Year Book, etc.
A lot of time every day is spent by individuals on these sites which enhances their
knowledge regarding many concepts and areas that help them to increase their
effectiveness at workplace too (Faris, 2018). On these sites, there are different stories
shared related to successful leaders and entrepreneurs like Mark Zuckerberg which
influence them to apply same in their working which improved their learning as well as
motivation to perform better.
1.2 Encouraging lifelong learning in personal and professional contexts by suggesting different
ways
When an individual’s learning gets enhanced on continuous basis in personal and
professional contexts, it results in lifelong learning. There are different ways by which lifelong
learning of individuals in Hilton hotel can be encouraged personally as well as at organisational
level. Some of these are like:
 Self-evaluation through SWOT analysis – One of the most common and effective ways
by which lifelong learning of individuals at individual and organisational can be
encouraged is through conducting SWOT analysis which will help the person to get
aware with his strengths and weaknesses which he can enjoy and overcome from
respectively (Turpin and Shier, 2017). Further, individuals come to know about many
opportunities which can be grabbed by them as well as threats for which they can make
prior plans to deal with.
 Using Kolb’s learning model – Using Kolb’s model of learning is one of the best ways to
encourage lifelong learning of individuals at personal and professional level both. This
2