Best Buy's Strategic Human Resource Management

This assignment analyzes Best Buy's approach to strategic human resource management. It examines how policies and practices related to attendance, work environment, and rewards contribute to employee motivation, customer satisfaction, and overall company success. The analysis draws on academic sources to support the discussion of key concepts in strategic HRM.

Running head: Human resource strategy and ‘employer of choice.'
Human resource strategy and ‘employer of choice.'
Name
Institution’s Name

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Contents
Executive Summary.................................................................................................................3
The range of organisational stakeholders that would have an interest in the performance of
the company.............................................................................................................................3
Any three environmental factors that would impact Best Buy..................................................5
Three selection methods to ensure the most appropriate candidates are selected.................7
Three strategic reward approaches to retain key employees..................................................7

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Executive Summary
In the year of 2002, the CEO of Best Buy Company called a specific program of ROWE
which stands for Results-Only Work Environment. The two HRM managers of the company
have made this strategy fruitful so that the company gets the benefits by the working
strategies in the field of work. The planning of ROWE procedure is based upon the service of
employee behavior in the field of work. How the employees can perform in a workplace
would be justified here, and the strategic management will evaluate the strategies of
recruiting new candidates for the company. The HRM of Best Buy Company would fix the
issues containing the selection of new candidates for the company.
The range of organisational stakeholders that would have an interest in the performance of
the company
The stakeholders rather the organisational stakeholders who would be beneficial by the
company put some interests to carry out the project of human resource management of the
company, Best Buy. Best Buy is a company which has gotten the HR managers who are
Cali Ressler and Jody Thompson. (Armstrong, 2013) These two persons have put the
factors of human resource development in a creative way so that the company can get the
best employees from their choices, the candidates who would send their curricular vital to
the company would be evaluated and filtered to provide or recruit the best candidates for the
company, Best Buy. After the recruitment procedure comes to an end, the human resource
management of the company would put the candidates in the sector of training and
development. At the section of training and development, the candidates would learn the
procedure of job description as well as how to carry out the job for the company. In the
following process, the company needs to put the strength of carrying out this process by the
help of the stakeholders whom a company has gotten in the range of their business. By the
help of the stakeholders, the company would be able to get the aspired candidates for the
Best Buy Company. (Arora, 2016) There are variant types of stakeholders in the course of
business management issues. As well as in a case of human resource management or
development of the company, stakeholders put several kinds of methods to implement the
factors which will put a differentiating effect upon the company. The different kinds of
stakeholders and their interests for the sake of the strategic human resource development
for the company of Best Buy has been given at the below of the text.
Primary Stakeholders

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 There would be a specific population who works for the company and the projects
given by. Those definite kinds of populations may be an ethnic group or a racial one,
that also can be a group of a socio-economic population, or it can be those residents
upon whose residents a housing project would be loaded on. (Chadwick, 2005)
 The population may be of the residents of a selected or specified geographic area.
They could be a rural area, or a town or neighbourhood.
 The people who are homeless, do not have any specific working skills as well as the
people who are unemployed.
 The young generation of the society. The youths of the society can be the students of
a school, those young people who are interested or directly involved with the system
contain judicial factors, or they can be welfare residents as well.
 The population can be of those people who policy makers as well as they are set the
targets of the advocacy for the company. (Everson, 2003)
Secondary Stakeholders
 The secondary stakeholders of the company can be initiated by the members of the
family such as siblings, children, parents, spouses as well as other family members
or the friends.
 Schools and the employees of the schools. The employees of any school reflect a
variant category of staffs. Teachers, non-teaching staffs as well as aides and
counselors.
 The people who are involved with medical issues can be the secondary stakeholders
of a company. To be more precise, they can be doctors, other persons who are
involved in the profession of the medical practitioner as well as other particular care
providers.
 Then there come the workers who work for social cares. As well as there are
psychotherapists who care about the psychological issues in the society.
 The volunteers who help in various sectors of the community. All the staffs of the
company as well as the training programmers and the staffs of kitchen and food
pantries.

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There are some individuals of whom the process can be effective in a various way. The
involvement of these stakeholders can also put a differential impact on the strategies of
human resource development procedure. (Hart, Paludan, Steffen, & O'Donoghue, 2011)
 The police or other agencies who put an effective effort on the regulation of laws and
terms and legislations. These people put a lot of care on the service of providing
safety issues for the sake of law. These agencies put efforts towards the service of
issues containing domestic violence, drug dealing cases, and some severe issues
which violate the laws of the society.
 People who work for some issues which are relevant to child abuse or humiliating
people at the place of work.
 Landlords’ issues are effective issues by the mean of legal rights and responsibilities
towards the campaign of law and legal factors.
 There are some factors containing the issues of developers as well as contractors.
Laws which are contained in open space or open environment factors, zoning
regulatory criteria, allowances provided to the workers and some differential
engagements. (Lundy, & Cowling, 2004)
 Employers are the very important issue for a company. The safety issues which lie
upon the factors of employers. The employers should have to get many choices so
tha6t they would be able to perform at the place of work. The employees must get
the health insurances so that the safety factors of the employees of the company.
 There are other several community members who work for the company. There are
routines of the members who possesses in the community of the company. The lives,
the lifestyles may be affected by the changing of policies in the organization so that
the change of policy can draw a huge effect upon the community members.
And there are other stakeholders who are known as key stakeholders. These key
stakeholders would be Legislators who play the role of regulating law and regulations by the
mean of government. Governors are there who observes the community services. Local
board members who facilitate the workforces of the company through a different way.
Finally, there come the policy makers who create the policies according to the services of
the company. The people who put these kinds of huge efforts to the company would be
noticed as the stakeholders. The stakeholders get benefited by the changes of policies, but
that should be in a good manner so that the company can get the benefit in a positive and

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fruitful way. By these factors, the stakeholders of the company, Best Buy, would be benefited
as well. (Panahi, Preece, & Wan Zakaria, 2016)
Any three environmental factors that would impact Best Buy
There are several environmental factors which affect upon the company of Best Buy. The
environmental factors which can be effective for the organisation of Best Buy are described
at the below of the report.
Internal Environmental Factors
 Organisational Direction: The role which is played as the leadership proficiency of a
company can be ruled out as the internal factor of business by the mean of
environmental analysis. The leadership style of the company can put a huge impact
on the workforce of the company. Here Best Buy Company should have to put a
differential eye upon the factor of the leadership style of the company. The style of
leading the workforce of a company leads to the success in the business of the
industry at the market. Best Buy Company should have to evaluate all the factors
containing the leadership engagement. All the positive and negative attributes of the
company should be evaluated in this case of issues. The leaders of the company
should have to very friendly towards the employees as well as the other staffs of the
company. The leaders would have to provide the structure of working styles as well
as the mission for what the company runs. (Schuler, & Jackson, 2007) On the other
hand, the leadership direction of the company should have to maintain a focused
view for the company as well as the employees.
 Other Internal Factors: Employees who work in the organization are the key factors
towards the success of the company in the market of business. The employees
should have to be motivated by every aspect of work so that the company can be
beneficial as well as the employees of the company would also be benefited. The
skills of the workers in Best Buy Company should have to be developed. The
development procedure of the employees should be observed by the management of
the company. Thus the company can get the ultimate benefit from their workers. The
environment of the company should have to be motivated which can help the workers
to develop their talents towards the field of work.
External Environmental Factors
 Competitions with other companies are one of the most important external factors
which should be discussed in the case of struggling with external environmental

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factors. The policies followed by Best Buy Company should maintain the structure of
socio-economic values of the company as well as the technical issues. The company
should have to put an observing eye upon the competitions with rivalry companies.
The improvement of the workforce of Best Buy would lead the company towards the
success in the competitive market. The skills of the employees should be enhanced
and emphasized so that they can compete with the parallel workforces of other
companies.
 Other External Factors: Best Buy Company would get some other external factors
which should be fixed as well as the political and economic factors. The government
of the place where the company has put its branches should be maintained the
legislations set by the government. The legislations can put huge impacts upon the
external issues of the company, Best Buy so that the company has to take care of
the external issues in an effective manner.
Three selection methods to ensure the most appropriate candidates are selected
There are some specific selection methods by which a company such as Best Buy Company
ca choose the proper candidates for their organisations. The candidates should have proper
educational qualifications first; then they have to be familiar with the job for what they are
hiring. There are some definite methods of selection which would be discussed at the below.
(Sharma, & Starik, 2004)
 First, it should be highlighted what the job descriptions are actually for. The skills and
talents of the candidates are much valuable which are needed to be identified by the
human resource management of the company, Best Buy. Required quality from the
candidates will have to be mentioned in the description of job which must be followed
by the candidates. In the selection process, the candidates would be justified by the
mean of their knowledge and skills. The staffs of the company and some people from
management would be present at the selection procedure so that they ca evaluate
the need of company by the mean of choosing employees in hiring procedure.
(Zgrzywa-Ziemak, 2015) The experienced staffs will judge the skills and qualities of
the willing candidates.
 The interview desk for the recruitment procedure is very important. The verbal
communication with the candidates is much needed so that the recruiting desk can
understand the talents and devotion of the candidates by their natural behavior
towards the company. Best Buy Company must evaluate the candidates so that the

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company can save their time and money because recruiting procedure is needed a
lot of attention from the company in many aspects.
 The candidates would be put in front of such challenges where they would find their
skills which can be emphasized further. The qualities of the candidates would be
highlighted in this case. On the other hand, the candidates will come to know how
much advance they have begun from the inception of the development procedure of
the company such as Best Buy Company. When the candidates are put in difficulties,
they are needed to overcome all the issues on their own. Besides that, they will stay
under the observation of authority so that the company does not make any loss in the
market. Thus the candidates would be hired after the selection procedure. The best-
fit candidates will join the company as the new employee of Best Buy Company.
Three strategic reward approaches to retain key employees
There are some specific strategic reward approaches which would be implemented after the
retention of the employees. Such ways of rewarding would be discussed under the
surveillance of the authority of the company, here, Best Buy Company. The procedure of
rewarding is discussed below. (Storey, Wright, & Ulrich, 2009)
 The company would reward those employees who are definite at their job as well as
the field of work. The strategy of providing rewards is to evaluate the working
procedure of the company. When the employees of the company would be rewarded,
employees will be motivated to do more job or work at the place of work. As per the
scheme of reward, the company may provide some extra allowance to those
employees who will do work for some extra hours than the recommended hours of
working. (Waddell, Creed, Cummings, & Worley, 2016)
 After that, the company can reward the employees by turnover of the company. The
annual turnover of the company is basically for the sake of the employees who
perform for the company. It is the reason why the company should provide those
chosen employees who are the cause of that much benefit for the company. Best
Buy Company should have to fix these kinds of things which will motivate the workers
to work more for the company.
 Best Buy Company would also provide some rewards for proper behavior in the field
of work. Day to day attendance in the office would help the company to perform their
jobs by the need of consumers. The proper environment in the company would make
the company more beneficial because the satisfaction of the customers would make
the company more reputed. When the company can create a smooth environment in

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the field of work, the employees, as well as the consumers or customers, can be
satisfied by working with unity. By this procedure, the company of Best Buy would be
able to successful in the market of the business industry.

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References
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