Operation Management Practice at Argos

BM563 OPERATIONS AND
SERVICE MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Explaining the operation management practice that is performed by Argos...............................3
Analyzing how operation management practice impacts the organization in regards to
efficiency......................................................................................................................................4
Analyzing how technology could be embedded in this process and factors that has already
been achieved...............................................................................................................................5
What are the supporting functions of operation management practice and how they help in
organizational success?................................................................................................................6
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Operation management is the term that is used by the business to create high level of efficiency
within the organization. The chosen firm of the report is Argos. It is the British catalog retailer
that is operating in the UK it is also the subsidiary of Sainsbury. The present report will discuss
about the operation management practice that is performed by the Argos. Further it will also
analyze how this operation management practices Impact Company related to efficiency. Along
with this it will also evaluate how technology embedded in process and how it has been already
achieved. Lastly it will also support the functions that are linked with the practices and how they
will assist with ensuring organizational success.
MAIN BODY
Explaining the operation management practice that is performed by Argos
By using the business process redesign theory Argos have performed its operating management
practices that is they have very effective distribution channel it helps them to have different
outlets on the different location so did the customer can know about what are the product that are
sold by the company along with this by using these outlets the customer can also visit there is
stores and off online bear they can make the payment on the system and can collect items which
will help them to reduce their time. this is strategy or the practice his made for the customer as
they have to waste their lot of time at the time of buying the products but the effective
management of Argos as high level of supply chain and distribution channel which will help
their customer to get their product in less time and also the products are available at their stores
on the other hand it is also this success of the Argos. Along with this they also high supply chain
management but help them to provide services to their customers by using catalog system
(Abideen, Mohamad and Fernando, 2020). The customer can see the catalog at the time when
they are visiting their store and they can select the product they are looking for or if the product
is not available they can also book it online and can make the order of it at the time when it is
available or they can ask for home delivery. this is the reason Argos is the leading company and
the most successful which is having good supply change management system and effective