Functional Areas in Business Organizations

BMP3004
World of Work
Functional Areas
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Table of Contents
1.0 Introduction..........................................................................................................................3
2.0 What is a business? ....................................................................................................3
3.0 What is Functional areas of business - Definition.......................................................3
4.0 What are the key functional areas of a business?......................................................3
5.0 Description of the various functional areas in business organizations.......................4
5.1 Marketing: ........................................................................................................4
5.2 Human Resource Management: .......................................................................4
5.3 Customer Service:..............................................................................................4
5.4 Finance: .............................................................................................................4
5.5 Research and Development:.............................................................................5
5.6 Sales: .................................................................................................................5
6.0 Description of the types of skills needed by employees to be able to work effectively
in these functional areas...................................................................................................5
6.1 Skills needed by Marketing employees: ...........................................................5
6.2 Skills needed by Human Resource Management employees: ..........................5
6.3 Skills needed by Customer Service employees:.................................................6
6.4 Skills needed by Finance employees: ...............................................................6
6.5 Skills needed by Research and Development employees:................................6
6.6 Skills needed by Sales employees: ....................................................................7
Conclusion..................................................................................................................................7
References..................................................................................................................................8
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l壱1.0 Introduction
Functional area refers to a team that has person which have similar skills and
knowledge. The purpose of functional area is to ensue that all business activities are
carried out efficiently. IOM Electronics Ltd is taken as base company. IOM
Electronics Ltd is a well-known regional organisation which is based in Manchester
and Liverpool having 200 employees. In this report, it covers all the key functional
areas of business organisation and the skills that are required by the employees for
running the functional area smoothly for the organisation. In context to the selected
organisation, there are various types of functional areas in business organisation
which are mentioned below-
l壱2.0 What is a business?
Business refers to an organisation which sells products and services for
increasing profitability to the company. It includes all those activities which has an
aim of making available the products and services to the society and they are
engaged in commercial, industrial and professional activities (Battistella and et. al.,
2017). Businesses can have range from small companies to operating the operations
to large companies across the globe.
l壱3.0 What is Functional areas of business - Definition
It refers to an important segment of organisation which has assigned different
activities and function in which each department as to perform. With the help of
functional areas, the company can able to implement policies as well as have the
ability to operates successfully.
l壱4.0 What are the key functional areas of a business?
An organisation has many functional areas which are operating for a smooth
running of business. Apart from that, there are four functional areas such as
marketing, HR, IT and financial management which are must for a organization to
operate.
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