Bravo Consulting is an Australian consulting firm that provides coaching, education services and leadership development to their clients. They want to upgrade their website as per a change program by the project consumers. The major issues with the existing website of Bravo Consulting are lack of integration of several technologies, lack of platform security for the consumers and providers, and lack of customer relationship management. The software and hardware requirements for the upgraded website include Operating System: Windows 7, Mac OS X Yosemite 10.10 and 64 bit Ubuntu 12.04+, Debian 8+, Fedora Linux 17 and openSUSE 12.2++, and processors: Intel Pentium 4, Intel Pentium 3/ Athlon 64 or later. The tools and techniques for Bravo Consulting include PHP, HTML5, CSS, and MySQL.