Public Policy Implementation Analysis

This assignment delves into the complexities of implementing public policy within both federal and unitary systems. It examines various analytical frameworks and design strategies employed to ensure effective policy execution. The assignment encourages critical thinking about the unique challenges faced by different governmental structures and emphasizes the importance of strategic planning and coordination in successful policy implementation.

Running head: ADMINISTRATIVE IMPLEMENTATION PLAN
Administrative system implementation plan
Name of the Student:
Name of the University:
Author note:

1ADMINISTRATIVE IMPLEMENTATION PLAN Future monitoring and evaluating
Executive summary
This report includes the Gantt chart and implementation plan for the new administrative system.
The future monitor and evaluation process for new financial and payroll administrative system.
Further, there is summary of the outlined process of the new program.

2ADMINISTRATIVE IMPLEMENTATION PLAN Future monitoring and evaluating
Table of Contents
Part A...............................................................................................................................................3
1. Gantt chart...............................................................................................................................3
2. An outline of the method of implementation that has been applied.......................................5
3. Consultation you will conduct during the implementation process.........................................7
4. An outline of the proposed training for existing and proposed staff.......................................8
5. An outline of the contingencies to mitigate the risks............................................................11
Part B.............................................................................................................................................12
Future monitoring and evaluating..................................................................................................12
Training for existing and future staff.........................................................................................13
Customer satisfaction.................................................................................................................14
Evaluating the success of the implementation...........................................................................15
Reference.......................................................................................................................................16

3ADMINISTRATIVE IMPLEMENTATION PLAN Future monitoring and evaluating
Part A
1. Gantt chart
To implement the new proposed system there is some activity that needs to be fulfilled
while keeping in mind the process and time it would take. There is also suggested number of
staff needed to implement the new administrative system. The list of activity that is there needs
to be implemented in the new administrative system (Martinelli and Milosevic 2016). This
process is outlined in the Gantt chart attached with the document. The initiation comes from the
list of sufficient details from the cabinet and judgement about whether the process needs to be
parallel or in series needs to be determined (Schwalbe 2015). There also needs to be slight
window to involve the risk calculation in the process. The major plan needs seven of the
highlighted implementation process discussed in the following text.

4ADMINISTRATIVE IMPLEMENTATION PLAN Future monitoring and evaluating
Month
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Staff
resp
onsib milstones
8
1.consultation
process
a. gathering
customer
comments and
b. Swot analysis
c.undertake
executive
d. Compile areas of
change
15
2. Implementation
of manual to
digital record
keeping system
a. Payroll
digitalisation
b. financial account
digitalisation
system
3.Increase staff
participation in
changing the
process
a. Encourage
activities that
enhance there
learning process of
the digital medium
4. Implement
system in
accordance with
organisation and
legislative
requirements
a. Define new
procedures to the
old as well as new
employees
b.use templates to
communicate the
staff
5. communicate
new system
procedures to the
staff
a. Integrating IFMIS
b.incorporate
segment where
new process in
6. provide training
and support to
modified system
a. vestibule
7.Deal with
contingencies to
ensure minimal
impact
a. take real time
feedback
b. analyse area of
improvement
c.minimise the
adverse effect.
d. give suggestions
to management
e. integrate
backward to make
strengthen
procedural
operations

5ADMINISTRATIVE IMPLEMENTATION PLAN Future monitoring and evaluating
1. Consultation process , Clearly, articulating and being succinct by the experts in
this process should be in the early stages of this plan.
2. Implementing manual to digital record keeping system (Martinelli and Milosevic
2016)
3. Increase staff participation in changing the process
4. Implement system in accordance with organisation legislative requirements
5. Communicate the system procedure to the staff
6. Provide training and support to increase the usage of modified system
7. Deal with the contingencies and ensure minimal adverse effect in the new
administrative system.
2. An outline of the method of implementation that has been applied.
The implementation plan adopted for the administrative system is parallel. This process is
costly and needs more than the number of workers that are involved in the process(Schwalbe
2015). The outline of the implementation process is given above the number of task or activity
that is given in the Gantt chart under the outline is discussed below.
Parallel and phased rollout adoption – in this process the old and the new system is analysed
simultaneously. The risk in planning and implementation is less than other systems. The
crashworthiness and security is processed in this step and verified in the manner of order. The
fall back position is thoroughly accessible and problems can be identified easily and troubleshoot

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in time (Sapru 2013). The training, which is provided during the implementation of the modified
system, which is also an advantage of this particular parallel process. The key stakeholders
involved in the process can be done in the daily activities (Martinelli and Milosevic 2016). The
system leaves some space to change the organisational culture and leaves for organisational
development. The development strategy would need to incorporate the programs that would
encourage the staff that will go through the change. More participation is required for the
implementation process to work. This selected parallel can be combined with the big bang
process too, at later level of the process (Rummler and Brache 2012). However, the pre
implementation process is for the people to prevent precaution and pronounce difficulties. Phase
rollout is the modules and business units to gather the fall back of the system. For this system, I
have chosen the parallel and phased rollout implementation combined.
Here the stakeholders are of four categories that come under the change process.
 Old hogs - the people who are in the company for more than 10 years and are the ones
who will be more resisting towards change. The reason of their resistance will be their
mindset, which will need to be change through behavioural support and making them
understand of the benefits of the new administrative system (Rummler and Brache 2012).
They will be only the one who will have a tendency to fall back to old procedures.
Example, the people from finances who are addicted to the old procedures.
 Settlers – these who are reluctant to any kind of change in the finance or payroll system.
These people are the ones who will do nothing to take initiative in the new process nor
create any difficulties.
 Pioneers – pioneers will be the ones who will easily attach themselves with the process.
The are the ones who will positively influence other staff to embrace the process.

7ADMINISTRATIVE IMPLEMENTATION PLAN Future monitoring and evaluating
 Well piosoners - the will be the one who will look for setbacks in the new systems and
will point out the negatives at every stage of the process
Equipment for this process will be sourced through the suppliers and contractors. Hardware
system and DBA setup, commercial deliveries needed for new system implementation.
3. Consultation you will conduct during the implementation process.
This process will start at the stage of taking the interview of the staff that is essential for this
process. During the implementation process, the monitoring should be done at the same time.
The monitoring process will include the following steps.
 Small group survey and interview - the small group survey of consultation is proposed
method before phase rollout fully. The exchange of information and dissemination of
information is also part of the process of this survey. Interviewing the candidate for this
function is part of planning.
 Establish hierarchy in communication- the hierarchy will include the evaluation process
and needs to be full proof. The team members of the project need to have a summit of the
 Establish communication in the management/service provider/team members/employee –
in this process the confidence of the stakeholders needs to high to make them
accommodate the problem notification and organisation. This will ensure the difficulties
and risks remains low (Sapru 2013).
 Establish direct communication with the system administrator – this will ensure the help
desk for the employees is always available to process through the new administrator.

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 Implementation strategies should be published among the common access – the common
accessibility of the process through the implementation needs to available 24/7 for the
staff
 Applying supplementary training – the vestibule training where the risks and different
outcome of the process is less can be done in the proposed training program. Publishing
training plan for the staff is also needed.
 The intelligent experts group - the IT helpline of the process and feedback
communication on blog needs to be available for the staff and also reliable
4. An outline of the proposed training for existing and proposed staff
Implementing the training program can be done in physically using the part and equipments or
by the equipment online tutoring plan. This training and reporting program will include project
team or initial user implement team online installation guide (Shelk, Sontakke and Gawande
2012). Making the staff see the demos of the new system and prospective usage of the system.
Reviewing the manual of the target system and investigating the new system feedback. The
feedback on the system is known to be streaming of the report required of the target system. The
blue print of the training plan and usage list of users , technical and non technical staff,
appropriate training classes will also be needed in the office premise or place to be rented. The
manual read system incorporation will help the employee in the initial stages. The demos are to
be learned functionally.

9ADMINISTRATIVE IMPLEMENTATION PLAN Future monitoring and evaluating
 Developing the training plan will require resource of attendees list and sources.
 The training guide format needs to be ensured in the user-training program. Supplying
the system map and applying the administrative standards is the reporting sections work.
 Developing ad hoc report senses enhance the analyser’s capability to increase the testing
assurance.
 Developing user training materials and reference materials in all stages and an updated
online help panels is part of the monitoring and training process.
 Implementing established IT help desk and help blog in the Integrated finance
management information system and forum of expert communication is the beginning of
a new generation production environment (Christiansen, T. and Dobbels, M., 2013).
 Continuing with the employee quality and assurance training is also part of the training of
project management program. Q & A management and IT help desk-featured report
writing standards ate ad hoc process (Sykes, Venkatesh and Johnson 2014).
Risks after assessment
The risk assessment in the program will include the following points
 Lack of system knowledge in the area
 Resistance of the old hogs change management
 Delivery delays
 Escalated cost during practical implementation process and reduction in the initial
proposed investments(Trondal and Peters 2013)
 Inability transfer the historical data to the new financial and payroll system

10ADMINISTRATIVE IMPLEMENTATION PLAN Future monitoring and evaluating
 Functions that are not able to deliver system requirement, software failures and lack of IT
expertise in the needed field (Sykes, Venkatesh and Johnson 2014)
 Incompatible staff and inappropriate usage of the office resource
 Insufficient capacity of the current running system and system shut down (Padhy, Patra
and Satapathy 2012)
 Overseen areas where notification is needed in the problems and inaccurate user profile
upgraded
These are the assessed risk that can occur while implementation process. There should be
some backup plan that can ensure the smooth transition of the new process. Incorporation of the
security requirements and justification of the plan, budget, negotiating before finalising the
contract will be precautionary step to perfect implementation (Cutler, Wikler and Basch 2012).
The review of the system screens and establishing the project plan and budget, consulting with
the company that are already operating in the new system can prove to be helpful. The
conduction of the status and steering committee meetings will take at least one month in the new
process transition. Developing the security audit and control is also precautionary step to risk
elimination (Kuhlmann and Wollmann 2014 ). The post implementation stage is important to
monitor for the unique vulnerabilities that threatens the project directly and system review,
support and maintenance work should be parallel done (Shelk, Sontakke and Gawande 2012).

11ADMINISTRATIVE IMPLEMENTATION PLAN Future monitoring and evaluating
5. An outline of the contingencies to mitigate the risks
Before the contingency plan framework is done the risk assessment is done while
implementing the new process. Identifying the risk that significantly harms the process is
essential (Shelk, Sontakke and Gawande 2012). Key risk identification is done through the
process following below.
 Lack of knowledge will be mitigated by IT help and solutions, hiring expertises and
knowledge pool for the company
 Backup of the historical data will be kept and different issues like delivery delays, functional
issues will be handled after occurrence with care
 The deliverance method chosen in the new implementation process and transmitted risk
taken place while processing and dissemination of planning by the project manager (Hanf
and Toonen 2012).
 changing the current circumstances and new development plan after considering the change
 additional refinement of project planning and working backwards considering the risk
 changing to the capacity of the project platform (Trondal and Peters 2013)
 Discussions or negotiations with stakeholders like the employee, that are getting restless after
rolling out the changed system (Hanf and Toonen 2012).
 Any current issues and any known constraints, assumptions or conflicts that may affect the
program will also be identified and supported by the company to help meet the goals.

12ADMINISTRATIVE IMPLEMENTATION PLAN Future monitoring and evaluating
Departments and agencies should make certain that risks to achieve the target policy
conclusion as well as risks to the successful implementation of the initiative are identified
separately. This point links back to the two elements of success to be evaluated in the plan (Hanf
and Toonen 2012). the success of the implementation process and the success of the overall
measure in terms of the outcomes or impacts aimed for.
Part B
Future monitoring and evaluating
There are some challenges involved in incorporation of new administrative system
including the new financial and payroll management system (Cutler, Wikler and Basch 2012).
For monitoring the strategies and evaluate in every step it should needs certain key areas that can
be effective in outcome. For effective monitoring and evaluation process of the organisation
objectives, vision, mission, values needs to be clarified (Geraldi and Lechter 2012). This will
include the following process.
 Linking the key activities and the resources to their objectives is essential in the initial stage
(Sykes, Venkatesh and Johnson 2014).
 Translating the performance indicators according to the set targets are also part of the project
effectiveness. For example, Key performing activity measures in the business process is by
Average process overdue time, average time to complete task, sum of deviation of time
against planned schedule of active process, percentage of service level agreement(SLA),
MTBF(mean time between failure), service quality for cycle time, number of escalation,
alerts, rewards.

13ADMINISTRATIVE IMPLEMENTATION PLAN Future monitoring and evaluating
 Collecting the new data in the new system while evaluating the charts, tables are needed to
be incorporated to the new target set (Kuhlmann and Wollmann 2014 ).
 Reporting and analysed actual results and alerting the right authority to of the reviewed
problems is also important part of the process.
 Comparing the historical data to the new data incompatibility and exploring and combining
different options for unintended problems should be recorded as potential part of the process
that needs to be recognized (Shelk, Sontakke and Gawande 2012).
 Providing lessons on new IT systems and payroll systems based on internal review and
highlighting significant accomplishments can encourage the staff to e comfortable with the
new system.
 Recommending based on the improvement is also part of descriptive intervention.
Training for existing and future staff
 Insufficient capacity of the current running system can only be resolves by training and
development program conducted by the skilled professionals. The following is the outline of
the plan (Torfing and Triantafillou 2013)
 Organisation heath and induction training – the introduction to job duties and policies and
procedures needs to effectively communicate to the employees and general job work and
online demos will be helpful for that process (Heizer 2016).

14ADMINISTRATIVE IMPLEMENTATION PLAN Future monitoring and evaluating
On-job training for duties – self-directed study and IT helpline will ensure the on-job trainees
mentoring process. The technology enabled and mentoring process, which will include the
handbooks and video demos will also act as a functional program enabler (Sharp et al. 2012).
 The practical assessment of the training program while interview and discussion in the matter
is effective. The training gaps in the interview can also be discussed in the process (Torfing
and Triantafillou 2013)
 Complete training evaluation forms and availability of the budget needs to analysed and HR
needs to take decision in the matter.
 The line management assessor of performance and fill gap training forms method can be
applied in this stage (Popovič 2012).
 Complete practical on-job training tests and review discussions, SOP manuals and training
gaps can be subjected to resolve among the first year of the implementation process (He et al.
2012).
Customer satisfaction
The customers of a certain company come under the key stakeholders. Customer’s
satisfaction is essential for a company to go through. For monitoring and evaluating the
customers, satisfaction there cannot be any quantitative data or evaluation process can be applied
(Sharp et al. 2012). This is can be done through customer satisfaction survey.
 This will also include ensuring the main objective of doing the customer survey by the
interviewing and other survey method by in-app survey, email survey, customer
satisfaction interview, net promoter score, customer effort score.

15ADMINISTRATIVE IMPLEMENTATION PLAN Future monitoring and evaluating
 Understanding expectation and attitude of the customer (Padhy, Patra and Satapathy
2012)
 Trends overtime to take action on timely basis
 Establishing the standards that will ensure the service or the product is assured of quality
(Geraldi and Lechter 2012)
Evaluating the success of the implementation
 The visible result of implementing the success is to schedule and project budgetary
calculation.
 The cost saving and revenue increase is the measurable impact of the success, which is
TCO and ROI calculation
 Tangible benefits of communication of the new planning of IFMIS and payroll systems
 Internal key indicators measuring as mentioned above
 Strategic advantage measurement after industry and competitors analysis

16ADMINISTRATIVE IMPLEMENTATION PLAN Future monitoring and evaluating
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