Lead and Manage Organisational Change

Lead and manage
organisational change

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1) Explain the key phases of a change management process.................................................3
2) Explain three reasons why an organisation might initiate change.....................................3
3) Explain force-field analysis as a model for understanding the change process.................4
4) Explain the key premises of Burke & Litwin model..........................................................4
5) Purpose of Kotter’s 8-step change model..........................................................................4
6) Strategies that can be used to effectively communicate.....................................................5
7) External environment can impact on change strategies.....................................................5
8) Importance of a participative management style...............................................................5
9) Aspects of organisational behaviours that can impact on organisational change..............5
10) Components change management plan............................................................................5
11) Reasons of change resistance...........................................................................................6
12) Barriers to organisational change.....................................................................................6
13) Strategies to address barriers to organizational change...................................................6
TASK 2............................................................................................................................................6
TASK 3............................................................................................................................................9
Rationale and vision for change.............................................................................................9
Benefits of change................................................................................................................10
Impact of change on operations............................................................................................10
Strategies to be adopted to minimise negative effects on staff............................................10
Feedbacks received from staff..............................................................................................11
Further improvements which can be made...........................................................................11
TASK 4..........................................................................................................................................11
Ideas of team building exercises...........................................................................................11
Requirement of training and its timing.................................................................................12
Benefits of training...............................................................................................................12
Review and evaluation of change management plan...........................................................12
TASK 5..........................................................................................................................................13

Effectiveness of change management process and recommendation...................................13
Communication activities.....................................................................................................13
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Managing change in an organisation is related with planning and implementing change in
company so that employee resistance can be minimised along with reducing cost of company
which can help in maximising the effectiveness of change effort. Leading and managing change
in company can help in bringing innovation in its processes, products and services sop that the
changing customer demands can be efficiently met and a competitive advantage can be gained in
market. In this report the ways in which change can be efficiently managed in an organisation
will be discussed. Samson Media is taken in this report so that change management can be
studied in an efficient manner which can help it in becoming successful in the market and
increase its sustainability.
TASK 1
1) Explain the key phases of a change management process
Change management process is the sequence of steps or activities which are followed by
the change management team so that change can be efficiently applied in company.
 Identify need for change: At this stage the need for introducing change in company is
analysed by determining the opportunities and threats that are present in business
environment (Al-Ali And et. al., 2017) Preparing teams: This stage relates to aligning employees of company so that they can
embrace change in company.
 Implementation: This relates to the stage where change is finally implemented in
company which can be done by breaking down change into smaller and more actionable
components.
2) Explain three reasons why an organisation might initiate change
Organisations implement change so that they can adapt with the changing business
environment along with following other reasons: Change in customer taste: With the changing customer needs and wants company needs
to implement change in their processes, products and services so that they can achieve
high customer satisfaction. Performance gaps: In order to improve the performance of employees it is important that
changes are brought in company so that employee efficiency can be enhanced.