BSBLDR522 Manage People Performance Assessment Tasks - Desklib

This page provides information about the assessment tasks for BSBLDR522 Manage people performance including knowledge questions and project. It also includes a checklist and a project portfolio template. The purpose of the assessment is to demonstrate the skills and knowledge required to manage the performance of staff that are direct reports. The page also includes information about modern awards, enterprise agreements, performance management, termination, and risk management plan.

BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
BSBLDR522
Manage People
Performance
Assessment Tasks
Student ID: _____________________________________
Student Name: __________________________________
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0
S T U D E N T
A S S E S S M E N T
T A S K S
S T U D E N T
A S S E S S M E N T
T A S K S

BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0

BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
Contents
Introduction 3
Assessment Task 1: Knowledge questions 4
Assessment Task 1: Checklist 7
Assessment Task 2: Project 9
Assessment Task 2: Checklist 15
Final results record 20
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0

BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
Introduction
The assessment tasks for BSBLDR522 Manage people performance are outlined in the
assessment plan below. These tasks have been designed to help you demonstrate the skills and
knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also
follow the advice provided in the Business Works Student User Guide. The Student User Guide
provides important information for you relating to completing assessment successfully.
Assessment for this unit
BSBLDR522 Manage people performance the skills and knowledge required to manage the
performance of staff that are direct reports.
For you to be assessed as competent, you must successfully complete two assessment tasks:
 Assessment Task 1: Knowledge questions – You must answer all questions correctly.
 Assessment Task 2: Project – You must work through a range of activities and complete a
project portfolio.
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0
|4

BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
Assessment Task 1: Knowledge questions
Information for students
Knowledge questions are designed to help you demonstrate the knowledge which you have
acquired during the learning phase of this unit. Ensure that you:
 review the advice to students regarding answering knowledge questions in the Business
Works Student User Guide
 comply with the due date for assessment which your assessor will provide
 adhere with your RTO’s submission guidelines
 answer all questions completely and correctly
 submit work which is original and, where necessary, properly referenced
 submit a completed cover sheet with your work
 avoid sharing your answers with other students.
Assessment information
Information about how you should complete this assessment can be found in Appendix
A of the Business Works Student User Guide.Refer to the appendix for information on:
 where this task should be completed
 the maximum time allowed for completing this assessment task
 whether or not this task is open-book.
Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix C of the Student User Guide. However, if your RTO
has provided you with an assessment cover sheet, please ensure that you use that.
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0
|5
i

BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
Questions
Provide answers to all of the questions below:
1. Explain the key provisions of the Fair Work Act 2009.
The key provisions of the Fair Work Act, 2009 are as follows.
 Providing a balanced framework for cooperation in the business workplace
 Providing workplace relation law which are fair to every Australian workers regardless
of race and background
 Ensuring a safety net in the form of minimum, fair and relevant national employment
standards
 Making sure that most of their work that employees do result in a balanced work
environment where they find enough time for their families
2. Explain the key provisions of each of the following Acts:
a. The Racial Discrimination Act 1975 – The major provision of this act is to ensure that
nobody is discriminated against on the basis of their colour of skin, race, ethnicity and
origin and to ensure that the workplaces are free of derogatory bias
b. Sex Discrimination Act 1984 – The major provisions of this act are built around to make
a framework which protects people from discrimination on the basis of their sexual
identity, orientation, gender and whether or not they are pregnant and if they are, it also
has provisions to prevent discrimination on breastfeeding
c. Disability Discrimination Act 1992 – The major provisions of this act are built around
protecting disabled people from discrimination which they get subjected to in different
parts of their life including public areas and private workplaces.
3. Explain the purpose of the National Employment Standards and the 10 minimum entitlements.
The national employment standards are one of the major provisions listed in the Fair Work
Act, 2009 and its main purpose is to build a safety net around national system employees of
Australia by granting them minimum standards of employment and job related schemes. The
10 minimum entitlements are as follows.
 Maximum weekly working hours which for a regular employee is 38 hours
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0
|6

BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
 Flexible working arrangements for employees working for same employer for over 12
months
 Casual employees who have worked for over 12 months given the option to become a
permanent employee
 Access to maternity and parental leaves
 4 weeks of paid annual leaves for employees
 Access to compassionate and unpaid forms of leaves
 Access to community service leaves
 Access to long service leaves
 All public holidays to be given to all employees
 Access to redundancy pay and due termination policies
 Copy of fair work statement to be supplied to every employee
4. Explain the use of modern awards in workplaces.
Modern awards in the context of Australian workplace are legal documents which contain
minimum pay rates and general conditions of employment and vary from one industry to
another which makes them upwards of 100 in number. It is used in the workplace to assure
employees and cover and inform them regarding their minimum terms of employment and
their benefits on top of the national employment standards. They are important to ensure
employee rights and are used to provide employees with necessary cover at their places of
work.
5. Identify at least two examples of modern awards using the Fair Work Ombudsman website.
Write down the name of the award and the minimum wages under the award and minimum
working hours.
Modern awards are concerned with covering employees in terms of their minimum pay rates
and entitlements on top of what national employment standards state. Two examples have
been listed herein taken from the fair work ombudsman website.
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0
|7

BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
 Banking, finance and insurance award - This award covers all the employees of
Australia which are employed in the field of banking and finance and are given
minimum employment rates and working hours to protect their interest which are
821.40 AUD as a minimum weekly payout for workers
 Fast food industry award – This award just like the above mentioned one details the
rights which covers employs working in the fast food industry of Australia. Under this
ward, the minimum weekly payout for the workers is kept at 827.80 AUD at level 1 of
employment.
6. Outline the purpose of an enterprise agreement and with which entity must the agreement be
registered.
Enterprise agreements are just like awards but unlike covering employees regarding their
minimum established wage rates on a national level, these agreements are built to cover
specific arrangements for one particular company or organization. The employee agreement
can cover a lot of ground including information about minimum wages, working hours and
leave provisions and they must be registered with the respective union of the workers in
question and the company after due discussion and the registration part is done with the
commission responsible
7. Outline minimum terms and conditions that must be included in an enterprise agreement.
The entire process of defining and establishing an enterprise agreement is overseen by the
Fair Works Australia act and has minimum terms and conditions which are as follows.
 A nominal expiry date which is relevant to the agreement at hand is no longer old than
4 years
 A dispute settlement procedure which must authorise the fair work commissioner or
somebody else who is wholly independent of the agreement being formed and they
will be in charge of solving any dispute which occurs henceforth
 A flexibility term which looks after employees and their needs in the future
 A consultation term which facilitates the communication between employees and
employer in case of workplace changes
8. Explain the process of performance management and the purpose of using performance
management systems in the workplace.
9. Explain two types of performance management systems that can be used at work.
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0
|8

BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
10. In what form must an employer provide an employee with notice of termination?
11. Under the Fair Work Act, what amount of notice must be given to employees who have
worked for a company for less than one year?
12. List two types of employees to whom notice of termination would not need to be provided.
13. Under what circumstances is an employee entitled to redundancy pay?
14. Explain at least three circumstances that can constitute unfair dismissal.
15. Which circumstances must apply for the Fair Work Commission to determine that an
employee has been unfairly dismissed?
16. Outline five ways of that staff can develop skills at work
17. As a manager, list three types of information that you could provide to staff to help them to
develop their knowledge base.
18. List the information that can generally be found in a risk management plan. Include at least
four different types of information.
19. List four examples of organisational of human support services
20.
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0
|9

BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
Assessment Task 1: Checklist
Student’s name:
Did the student provide a
sufficient and clear answer
that addresses the
suggested answer for the
following?
Completed
successfully? Comments
Yes No
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Question 11
Question 12
Question 13
Question 14
Question 15
Question 16
Question 17
Question 18
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0
|10

BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
Question 19
Task outcome:  Satisfactory  Not satisfactory
Assessor signature:
Assessor name:
Date:
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0
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BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
Assessment Task 2: Project
Information for students
In this task, you are required to demonstrate your skills and knowledge by working through a
number of activities and completing and submitting a project portfolio.
You will need access to:
 your learning resources and other information for reference
 Project Portfolio template Simulation Pack (if you need a case study).
Ensure that you:
 review the advice to students regarding responding to written tasks in the Business Works
Student User Guide
 comply with the due date for assessment which your assessor will provide
 adhere with your RTO’s submission guidelines
 answer all questions completely and correctly
 submit work which is original and, where necessary, properly referenced
 submit a completed cover sheet with your work
 avoid sharing your answers with other students.
Assessment information
Information about how you should complete this assessment can be found in Appendix
A of the Business Works Student User Guide.Refer to the appendix for information on:
 where this task should be completed
 how your assessment should be submitted.
Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix B of the Student User Guide. However, if your RTO
has provided you with an assessment cover sheet, please ensure that you use that.
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0
|12
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BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
Activities
Complete the following activities:
1. Carefully read the following:
This project requires you to manage the performance of two team members and
one team. As part of the assessment, you will:
 understand your organisation’s performance management requirements.
 allocate work to team members and your team.
 manage the performance of your team and individual team members.
Vocational education and training is all about gaining and developing practical skills
that are industry relevant and that can help you to succeed in your chosen career.
For this reason, we are giving you the choice to base this project on your own
business, one you work in or a familiar with, or you can use the case study
provided. This will mean that you are applying your knowledge and skills in a
relevant, practical and meaningful way to your own situation!
If you are using your own business, it is important that you are able to access
enough information for your chosen business in order to be able to do your
assessment. You are required to manage the performance of one team and two
individuals. The team members must be able to perform work tasks related to the
operational plan. As a minimum your organisation must have an operational plan, a
risk management plan and policies and procedures relevant to performance
management and communication. You must also have access to data or
information to monitor, evaluate and provide feedback to the team members (take a
look at Section 3 of your Project Portfolio for more information).
If you are using the case study, the information required to complete this
assessment is contained in the Simulation Pack.
You will need to communicate with team members and a colleague/superior. Your
communication may be either directly with actual staff members or fellow
students/your assessor can play the roles of relevant people/parties.
Communication can be in any appropriate format (e.g., face to face, video
conference, email) as long as it meets the requirements outlined in the Project
Portfolio.
You will be collecting evidence for this unit in a Project Portfolio. The steps you
need to take are outlined below.
2. Preparation
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0
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BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
Make sure you are familiar with the organisation you are basing this assessment on
and have read through the necessary background information (either your own
business, or the case study provided in the Simulation Pack). If you’re basing this
assessment on your own choice of business, have your business approved by your
assessor.
Complete Page 4 of your Project Portfolio for this unit.
Read through the requirements of Section 1, 2 and 3 of your Project Portfolio.
3. Understand performance management requirements
Complete Section 1 of your Project Portfolio. To do this, you need to:
 explain how your rolesupports people performance management and the daily
operations of your organisation.
 describe the roles and responsibilities of your team and two team members.
 identify and summarise the legal requirements to perform your role, allocate
work and manage/review people performance.
 identify and summarise organisational requirements for your role, work
allocation and people management:
o including as a minimum the operational plan, risk management plan,
performance management policies and procedures and communication
protocols).
o considering performance review, feedback (formal and informal),
performance improvement opportunities, underperformance and rewards
and recognition.
 review your organisation’s performance management and processes
according to the legislation, organisational objectives and policies.
4. Allocate work
Consult with a relevant person or group (e.g. the CEO or executive team) regarding
work that must be allocated to staff.
Your consultation should include a discussion:
 of operational requirements (outlined in the operational plan) for the next 12
months (including time frames).
 of work you are responsible for (that must be allocated within your team).
 of the resources which are available to do the work.
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0
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BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
 to develop and agree on the required performance standards and KPIs.
Consultation can take place in any appropriate format (e.g. email, telephone call,
executive team meeting, meeting with the CEO etc.) as long as it adheres to your
organisation’s requirements, policies and procedures.
Start with completing Section 2 of your Project Portfolio. To do this, you need to:
 develop work plans to efficiently allocate work to your team and two team
members.
 plan to meet with your team and team members.
You may need to meet separately with individual team members depending on the
nature and location of your team and the work that is required (e.g. you may be
required to keep KPIs confidential and as such they cannot be discussed in a
group).
Make sure you have all the required resources ready for your meeting (e.g. printout
of policies and procedures).
Meet with your team and team members to:
 discuss the work that must be done by your team as a whole.
 discuss work that must be done by individual team members.
 explain the expected performance standards and KPIs.
 provide training on the performance management and review processes.
This meeting should take approximately 20 minutes. It may take place with actual
people who work for/are associated with your chosen organisation. Alternatively,
classmates or your assessor may play the role of one or more team members.
This can either be viewed in person by your assessor or you may like to video
record the session for your assessor to watch later. Your assessor can provide you
with more details at this step. Make sure you follow the instructions below and meet
the timeframes allocated. If this session is not viewed in person by your assessor,
you will attach proof of the meeting to Section 2 of your Project Portfolio.
At this meeting, take a leadership role and use language and structure appropriate
to the context and audience. You will be assessed on this.
Complete Section 2 of your Project Portfolio by conducting a risk analysis of the
work outlined in one of your work plans (identify at least two risks).
Make sure you have answered all questions in Section 1 and 2.
You are required to attach certain documents as part of your evidence – review the
documents you need to attach as outlined in Section 1 and 2 of the Project
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0
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BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
Portfolio.
Submit Section 1 and 2 to your assessor.
5. Manage performance.
Assume the work plans have been implemented. You must now manage and
monitor performance, providing informal feedback and coaching where required.
If you are using the case study, assume that it is July 2021.Additional information to
complete this step is contained in the Simulation Pack.
If you are using your own organisation, make sure you have the enough information
to fulfil the requirements in the Project Portfolio.
Start completingSection 3 of your Project Portfolio. To do this, you need to:
 manage the individual team member and whole team performance according
to the timelines outlined in your work plan and your organisation’s policies and
procedures.
 monitor individual team member and team performance.
 provide informal feedback and coaching to team members.
Assume a period of time has passed. Team members, and individuals in your
team have performed some (or all) the work tasks outlined in your work plan.
If you are basing this assessment on your own business, you need suitable
information to evaluate performance and provide formal feedback. The
information must indicate that:
 at least one team member has performed poorly
 at least one team member or the team as a whole has demonstrated
excellent performance.
If you are using the case study, assume that it is November 2021.
Continue working on Section 3 of your Project Portfolio. To do this, you must:
 evaluate the performance of the two individual team members and your team
against performance standards and KPIs.
 document individual team members’ performance according to your
organisation’s performance management system.
 keep record of the documented performance according to your organisation’s
performance management system.
 identify any actions required to:
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0
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BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
o address a team member’s ongoing poor performance
o to recognise the continued excellent performance of a different team
member.
You will implement these actions at the formal feedback session (if verbal
action is required), or at a later stage in this project (for other actions such as
warning letters that do not require verbal interaction).
Meet with each individual team member separately for a structured and formal
feedback session (follow the requirements of your organisation’s policies and
procedures (as identified in Section 1)).
As part of the meeting, discuss the team member’s performance and areas
requiring development.
If relevant, initiate the previously identified action to either address poor
performance (e.g. ask the team member if there are any external factors
contributing to their poor performance) or reinforce positive (e.g. discuss bonus or
salary increase).
Each meeting should take approximately 20 minutes. It may take place with actual
people who work for/are associated with your chosen organisation. Alternatively,
classmates or your assessor may play the role of one or more team members.
This can either be viewed in person by your assessor or you may like to video
record the session for your assessor to watch later. Your assessor can provide you
with more details at this step. Make sure you follow the instructions below and meet
the timeframes allocated. If this session is not viewed in person by your assessor,
you will attach proof of the meeting to Section 3 of your Project Portfolio.
As you discuss performance and areas requiring development, make sure you
influence the direction of the conversation. You will be assessed on this.
If the action you identified to address poor performance or recognise excellent
performance in the previous step does not include verbal input, you will have an
opportunity later on in the assessment to implement your identified action
Continue working on Section 3 of your Project Portfolio. To do this, you must:
 develop a performance improvement and development plan for each team
member according to your organisation’s performance management system.
 take action to reinforce excellent performance or to address poor performance
(if you haven’t already taken action at the feedback session).
Assume another period of time has passed.
If you are basing this assessment on your own business, you need suitable
information to monitor and respond to the performance of the underperforming
team member.
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0
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BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
If you are using the case study, assume that it is June 2022.
Complete Section 3 of your Project Portfolio. To do this, you need to:
 once again monitor the performance of the underperforming team member
according to organisational policy.
 if necessary, respond once again to the underperforming team member’s
performance according to organisational policy.
6. Submit your completed Project Portfolio
Make sure you have completed all sections of your Project Portfolio, answered all
questions, provided enough detail as indicated and proofread for spelling and
grammar as necessary. Remember to submit all necessary attachments as
indicated.
Assessment Task 2: Checklist
Student’s name:
Did the student:
Completed
successfully? Comments
Yes No
Understand performance management
requirements:
 explaining how their role supports
people performance management
and the daily operations of their
organisation.
 describing the roles and
responsibilities of their team and
two team members (at least three
responsibilities per team member).
 identifying and summarising the
legal requirements to:
o perform their role
o allocate work
o manage/review people
performance.
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0
|18

BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
 identifying and summarising
organisational requirements fortheir
role, work allocation and people
management:
o including as a minimum the
operational plan, risk
management plan,
performance management
policies and procedures and
communication protocol.)
o considering performance
review, feedback (formal and
informal), performance
improvement opportunities,
underperformance and
rewards and recognition.
 reviewing their organisation’s
performance management and
processes according to the
legislation, organisational objectives
and policies.
Allocate work by:
 consulting with a colleague or
superior regarding work that must
be allocated to staff, including a
discussion:
o of operational requirements
(outlined in the operational
plan) for the next 12 months
(including time frames).
o of work they are responsible
for (that must be allocated
within your team).
o of the resources which are
available to do the work.
o to develop and agree on the
required performance
standards and KPIs.
 developing work plans to efficiently
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0
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BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
allocate work to their team and two
individual team members.
 meeting with their team and team
members to:
o discuss the work that must be
done by theirteam as a whole.
o discuss work that must be
done by individual team
members.
o explain the expected
performance standards and
KPIs.
o provide training on the
performance management and
review processes.
o take a leadership role.
 developing a performance
improvement and development plan
for each team member according to
their organisation’s performance
management system.
 taking action to reinforce excellent
performance and to address poor
performance.
o use language and structure
appropriate to the context and
audience.
 conducting a risk analysis of the
work outlined in one of your work
plans (at least two risks).
Manage performance by:
 managing the individual team
member and whole team
performance according to:
o the timelines outlined in their
work plans
o organisation’s policies and
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0
|20

BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
procedures.
 monitor individual team member
and team performance.
 providing informal feedback and
coaching to team members (at least
one informal feedback and one
coaching session).
 evaluating the performance of the
two individual team members and
their team against performance
standards and KPIs.
 documenting individual team
members’ performance according to
their organisation’s performance
management system.
 keeping record of the documented
performance according to the
organisation’s performance
management system.
 identifying any actions required to:
o address a team member’s
ongoing poor performance
o recognise the continued
excellent performance of a
team member.
 meeting with each individual team
member separately for a structured
and formal feedback session:
o and following the requirements
of your organisation’s policies
and procedures.
o to discuss the team member’s
performance and areas
requiring development.
o and influencing the direction of
the conversation.
 once again monitor the
performance of the underperforming
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0
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BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
team member according to
organisational policy.
 if necessary, responding once again
to the underperforming team
member’s performance according to
organisational policy.
Task outcome:  Satisfactory  Not satisfactory
Assessor signature:
Assessor name:
Date:
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0
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BARKLY INTERNATIONAL COLLEGE
CRICOS Provider Code: 03136D
RTO Provider Number: 22238
Final results record
Student name:
Assessor name:
Date
Final assessment results
Task Type
Result
Satisfactory Unsatisfactory Did not submit
Assessment Task 1 Knowledge questions S U DNS
Assessment Task 2 Project S U DNS
Overall unit results C NYC
Feedback
 My performance in this unit has been discussed and explained to me.
 I would like to appeal this assessment decision.
Student signature: _________________________________________ Date: _________________
 I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.
Unit
Code/Name:
BSBLDR522 Manage people performance
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0
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