Student Pack for BSBXDB501 Support staff members with disability in the workplace

StudentPack
What is the purpose of this document?
TheStudentPack is the document you, thestudent, needs to complete to demonstrate competency. This
document includes the context and conditions of your assessment, the tasks to be completed by you
and an outline of the evidence to be gathered.
The information includes the following:
 Information related to the unit of competency
 Guidelines and instructions to complete each task and activity
 A student evaluation form
Student Evaluation Form
These documents are designed after conducting thorough industry consultation. Studentsare
encouragedto evaluate this document and provide constructive feedback to their training organisation if
they feel that this document can be improved.
Link to other unit documents
 The StudentPack is a document for students to complete to demonstrate their competency. This
document includes context and conditions of assessment, tasks to be administered to the
student, and an outline of the evidence to be gathered from the student.
 The Unit Mapping is a document that contains information and comprehensive mapping with the
training package requirements.
 The Unit Requirements is a document that contains information related to the unit of
competency for the Training Organisationstaff andstudents.
Document Usage
CAQA Resources
https://caqaresources.com.au/
Student Pack © 2019 CAQA Resources, CAQA and RTO Training Resources
This template and all its including associated content is a copyrighted work under Australian and other copyright
laws. Do not submit copies or modifications of this template to any website or any third parties. Please review the
following license agreement to learn how you may or may not use this template.
License Agreement:
Copyright protects this material. No part of this publication may be reproduced, distributed, or transmitted in any
form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the
prior written permission of the publisher to use for a specific intended purpose. The only exception is brief
quotations embodied in critical reviews and certain other noncommercial uses permitted by Copyright Act 1968
Unit
Code/Name:
BSBXDB501 Support staff members with disability in the workplace
RTO Address: Level 1, 377 Lonsdale St, Melbourne,
VIC 3000
Version
Number:
V 1.0
Page 1 of 89

(Cth). For permission requests, write to the publisher, addressed “Attention: Permissions Coordinator,” at the
address below.
If you believe that information of any kind in this publication is an infringement of copyright, in the material in
which you either own the copyright or are authorised to exercise the rights of a copyright owner, and then please
advise us by contacting CAQA, Career Calling International Pty. Ltd. 2/10 Lawn Court, Craigieburn, Victoria 3064.
Unit
Code/Name:
BSBXDB501 Support staff members with disability in the workplace
Page 2 of 89

1. Student and trainer details
Student details
Full name:
Student ID:
Contact number:
Email address:
Trainer details
Full name:
2. Qualification and unit of competency
Qualification/Course/Program Details
Code:
Name:
Unit of competency
Code: BSBXDB501
Name: Support staff members with disability in the workplace
Releases: 1.0
Release date: 21/Feb/2019
3. Assessment Submission Method
By hand to trainer/assessor By email to trainer/assessor
Online submission via Learning Management System (LMS)
Any other method _________________________________________________
(Please describe here)
4. Student declaration
• I have read and understood the information in the Unit Requirements prior to commencing this
Student Pack
• I certify that the work submitted for this assessment pack is my own. I have clearly referenced
any sources used in my submission. I understand that a false declaration is a form of
malpractice;
• I have kept a copy of this Student Packand all relevant notes, attachments, and reference
material that I used in the production of this Student Pack;
• For the purposes of assessment, I give the trainer/assessor permission to:
o Reproduce this assessment and provide a copy to another member of staff; and
o Take steps to authenticate the assessment, including communicating a copy of this
assessment to a plagiarism checking service (which may retain a copy of the
assessment on its database for future plagiarism checking).
Studentsignature: ________________________________
Unit
Code/Name:
BSBXDB501 Support staff members with disability in the workplace
Page 3 of 89

Date: ____/_____/______________
5. Assessment Plan
The student must be assessed as satisfactory in each of the following assessment methods in order to
demonstrate competence in a variety of ways.
Evidence number/
Task number
Assessment method/ Type of evidence/
Task name
Sufficient evidence
recorded/Outcome
Assessment task 1 Knowledge Test (KT) S / NS (First Attempt)
S / NS (Second Attempt)
Assessment task 2 Project Test (PT) S / NS (First Attempt)
S / NS (Second Attempt)
Outcome C NYC Date assessed: Trainer signature:
6. Completion of the Assessment Plan
Your trainer is requiredto fill out the Assessment Plan Outcome records above, when:
• You have completed and submitted all the requirements for the assessment tasks for this
cluster or unit of competency.
• Your work has been reviewed and assessed by your trainer/assessor.
• You have been assessed aseither satisfactory or unsatisfactory for each assessment task
within the unit of competency.
• You have been provided with relevant and detailed feedback.
Every assessment has a “Feedback to Student” section used to record the following information. Your
trainer/assessor must also ensure that all sections are filled in appropriately, such as:
• Result of Assessment (satisfactory or unsatisfactory)
• Student name, signature and date
• Assessor name, signature and date
• Relevant and detailed feedback
7. Unit Requirements
You, the student, must read and understand all of the information in the Unit Requirements before
completing the StudentPack.If you have any questions regarding the information, see your
trainer/assessor for further information and clarification.
Unit
Code/Name:
BSBXDB501 Support staff members with disability in the workplace
Page 4 of 89

Pre-Assessment Checklist: Task 1 - Knowledge Test
The purpose of this checklist
The pre-assessment checklist helps students determine if they are ready for assessment. The
trainer/assessor must review the checklist with the student before the student attempts the
assessment task. If any items of the checklist are incomplete or not clear to the student, the
trainer/assessor must provide relevant information to the student to ensure they understand the
requirements of the assessment task. The student must ensure they are ready for the assessment
task before undertaking it.
Section 1: Information for Students
Make sure you have completed the necessary prior learning before attempting this assessment.
Make sure your trainer/assessor clearly explained the assessment process and tasks to be
completed.
Make sure you understand what evidence is required to be collected and how.
Make sure you know your rights and the Complaints and Appeal process.
Make sure you discuss any special needs or reasonable adjustments to be considered during the
assessment (refer to the Reasonable Adjustments Strategy Matrix - Appendix A and negotiate
these with your trainer/assessor).
Make sure that you have access to a computer and the internet (if you prefer to type the
answers).
Make sure that you have all the required resources needed to complete this assessment task.
The due date of this assessment task is in accordance withyour timetable.
In exceptional (compelling and compassionate) circumstances, an extension to submit an
assessment can be granted by the trainer/assessor. Evidence of the compelling and
compassionate circumstances must be provided together with your request for an extension to
submit your assessment work.
The request for an extension to submit your assessment work must be made before the due
date.
Section 2: Reasonable adjustments
I confirm that I have reviewed the Reasonable Adjustments guidelines and criteria as
provided in Appendix A and attached relevant evidenceas required and select the correct
checkbox.
I do require reasonable adjustment
I do not require reasonable adjustment
Declaration (Student to complete)
I confirm that the purpose and procedure of this assessment taskhas been clearly explained to
me.
I confirm that I have been consulted about any special needs I might have in relation to the
assessment process.
I confirm that the criteria used for this assessment has been discussed with me, as have the
consequences and possible outcomes of this assessment.
I confirm I have accessed and understand the assessment information as provided in the
Training Organisation’s Student Handbook.
I confirm I have been given fair notice of the date, time, venue and/or other arrangements for
this assessment.
I confirm that I am ready for assessment.
Student Name: ______________________________________
Unit
Code/Name:
BSBXDB501 Support staff members with disability in the workplace
Page 5 of 89

Student Signature: ___________________________________
Assessment method-based instructions and guidelines: Knowledge Test
Assessment type
 Written Questions
Instructions provided to the student:
Assessment task description:
 This is the first (1) assessment task youmustsuccessfully complete to be deemed
competent in this unit of competency.
 The Knowledge Testis comprised ofsix(6) written questions
 You must respond to all questions and submit them to your Trainer/Assessor.
 You must answer all questions to the required level, e.g. provide an answer within the
required word limit, to be deemed satisfactory in this task
 You will receive your feedback within two (2) weeks, and you will be notified byyour
Trainer/Assessor when your results are available.
Applicable conditions:
 All knowledge tests are untimed and are conducted as open book assessment (this means
you can refer to your textbook during the test).
 You must read and respond to all questions.
 You may handwrite/use a computer to answer the questions.
 You must complete the task independently.
 No marks or grades are allocated for this assessment task. The outcome of the task will be
Satisfactory or Not Satisfactory.
 As you complete this assessment task,you are predominately demonstrating your written
skills and knowledge to your trainer/assessor.
Resubmissions and reattempts:
 Where a student’s answers are deemed not satisfactory after the first attempt, a
resubmission attempt will be allowed.
 The student may speak to their trainer/assessor if they have any difficulty in completing
this task and require reasonable adjustments.
 For more information, please refer to the Training Organisation’sStudent Handbook.
Location:
 This assessment task may be completed in:
a classroom
learning management system (i.e. Moodle),
workplace,
or an independent learning environment.
Unit
Code/Name:
BSBXDB501 Support staff members with disability in the workplace
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 Your trainer/assessor will provide you withfurther information regarding the location for
completing this assessment task.
Instructions for answering the written questions:
 Complete a written assessment consisting of a series of questions.
 You will be required to answer all the questions correctly.
 Do not start answering questions without understanding what is required. Read the
questions carefully and critically analyse them for a few seconds; this will help you to
identify what information is needed in the answer.
 Your answers must demonstrate an understanding and application of the relevant concepts
and critical thinking.
 Be concise, to the point and write answers within the word-limit given to each question.Do
not provide irrelevant information. Remember, quantity is not quality.
 You must write your responses in your own words.
 Use non-discriminatory language. The language used should not devalue, demean, or
exclude individuals or groups based on attributes such as gender, disability, culture, race,
religion, sexual preference or age. Gender-inclusive language should be used.
 When you quote, paraphrase, summarise or copy information from other sources to write
your answers or research yourwork, always acknowledge the source.
Purpose of the assessment
This assessment task is designed to evaluate student’s knowledge essential to support staff
members with disability in the workplace in a range of contexts and industry settings
andknowledge regarding the following:
 Knowledge of the current legislation, standards and other instruments that promote the
needs and rights of people with disability, including:
o Disability Discrimination Act
o Disability Services Act
o Fair Work Act
o Other State/Territory anti-discrimination legislation
o United Nations Convention on the Rights of Persons with Disabilities
o The National Disability Strategy
 Knowledge of the organisation protocols, policies and procedures for:
o implementing modifications or supports for staff members
o maintaining confidentiality, privacy and dignity for staff members
 Knowledge of the the definition of ‘reasonable adjustment’ within the organisational
context, taking note of the organisation’s size, capabilities and resource base
 Knowledge of the support strategies, resources and reasonable adjustments that can be
implemented to meet staff member support needs, including:
o workplace modifications, equipment and facilities
o assistive technologies, devices and aids
Unit
Code/Name:
BSBXDB501 Support staff members with disability in the workplace
Page 7 of 89

o augmentative and alternative communication methods
o use of plain English
o flexible work options
o cognitive and work tools
o support services and specialist support providers
o Government agencies and funds that provide services and support to people with
disability and their employers
 Knowledge of the anonymous and identifying processes for staff members to learn about
available supports and discuss support needs, including:
o online resources
o hotlines
o workplace support teams
o one-on-one conversations
 Knowledge of the inclusive language and person-first expressions to use when
communicating with, or about, staff members with disability.
Task instructions
 This is an individual assessment.
 To ensure your responses are satisfactory, consult a range of learning resources and other
information such as handouts, textbooks, learner resources etc.
 To be assessed as Satisfactory in this assessment task, all questions must be
answeredcorrectly.
Unit
Code/Name:
BSBXDB501 Support staff members with disability in the workplace
Page 8 of 89