Manage Project Scope - BSBPMG511

This unit focuses on the skills and knowledge required to determine and manage project scope. It covers project authorisation, scope management plan development, and scope control process management. Suitable for individuals managing and leading projects in organizations or as consultants. No licensing or certification requirements apply.

Student Assessment
BSBPMG511 Manage project scope

UNIT OVERVIEW
BSBPMG511 Manage project scope
This unit describes the skills and knowledge required to determine and manage project scope. It
involves obtaining project authorisation, developing a scope management plan, and managing the
application of project scope controls.
It applies to individuals responsible for managing and leading a project in an organisation, business
or as a consultant.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of
publication.
Elements
To achieve competency in this unit students must demonstrate their ability to:
1. Conduct project authorisation activities
2. Define project scope
3. Manage project scope control process
Performance Evidence
Evidence of the ability to:
▪ complete project authorisation activities
▪ collaborate with stakeholders to produce a scope-management plan
▪ implement scope-management plan according to procedures
▪ review and document scope-management implementation and recommend improvements.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Knowledge Evidence
To complete the unit requirements safely and effectively, the individual must:
● identify components of a project scope-management plan
● describe factors likely to impact the project scope
● explain formal change-control processes
● describe methods for measuring work outcomes and progress against plans
● describe methods for segmenting and documenting a work breakdown structure
● identify and describe problem areas likely to be encountered in scope management

● explain procedures for reporting scope change
● explain project life cycle and the significance of scope management
● identify project management tools used for managing scope
● outline roles and responsibilities of project manager in relation to project planning
● identify types of project initiation documentation.

INFORMATION FOR STUDENTS
General Assessment Information
This information is designed to provide you with a full overview of the tasks you need to
successfully complete to be deemed competent in this unit.
You must achieve a satisfactory performance in each of the assessment tasks in order to be
deemed competent in the relevant unit. Where necessary, the assessment tasks are divided into
parts or steps. These are designed to take you through a step by step approach to completing the
activities.
Instructions
First and foremost, please contact your assessor to discuss any necessary adjustments that may
need to be made prior to completing these tasks. The instructions for each of the assessment
tasks are logically sequenced. If you have any questions, contact your assessor immediately. If
there is a practical component to your assessment, you will need to discuss the arrangements for
its completion with your assessor in advance.
Assessment Cover Sheet
Once you have completed all of the tasks, complete the Assessment Cover Sheet, sign the
declaration and forward along with your documentation to your assessor, or upload on the student
portal as directed by the assessor.
Submitting Assessment Tasks
All written assessment tasks must be typed and submitted with the provided cover sheet.
Your trainer/assessor will tell you when assessments are due. It is your responsibility to ensure
that assessment tasks are submitted on or before their due date.
Extensions for individual assessment tasks may be negotiated with your trainer in specific
circumstances. You must request this prior to the due date, and extensions due to illness will
require a medical certificate. Extensions will be confirmed by your trainer/assessor.
Where assessment tasks are submitted following the conclusion of the term without a medical
certificate or extension, a late submission fee for each assessment task will be charged.
Assessment Outcomes
There are two outcomes of assessment tasks: S = Satisfactory and NS = Not Satisfactory (requires
more training and experience).
You will be awarded C = Competent on completion of the unit when you have achieved S for all
completed assessment tasks and by meeting all the performance criteria. If you fail to meet this
requirement, you will receive the result NC = Not Competent and will be eligible to be re-assessed
according to Australian Vocational Training Institute (AVTI)‘s policy.
If you are deemed Not Competent by your assessor and require re-assessment, you will be
informed of the process. A fee may be charged according to AVTI policy.
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Statement of Attainment for completed units of competency will be provided.

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only need to complete the sections of the assessment that were deemed not satisfactory.
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Plagiarism and Referencing
Plagiarism is a form of theft where the work, ideas, inventions etc. of other people are presented as
your own. Information, ideas etc. quoted or paraphrased from another source, must be cited using
the Harvard referencing system. Direct quotes must be acknowledged with quotation marks around
the relevant words/ sentences or ideas.
You must also list the sources at the end of your assessment.
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Contacting the RTO
If you should need further support or assistance, please do not hesitate to contact the Student
Services team.

ASSESSMENT
BSBPMG511 Manage project scope
There are three assessments for this unit:
1.Assessment Event 1 – Knowledge Questions
You are to read the questions and respond in writing with the most suitable answer. There are 10
questions, all of which must be completed. The questions require short answers and you may
respond in bullet points as appropriate.
You may use various sources of information including workbooks, internet and other documents,
but must correctly reference your sources.
2. Assessment Event 2 – Project authorisation and project scope
management plan project
Students are required to gain authorisation for a project to develop a web site and then develop
a scope management plan.
3. Assessment Event 3- Scope control project
Students will need to demonstrate their ability to manage project scope-control processes by
managing a change request and reporting on scope management issues.
You will be marked against the criteria in the attached marking guides.
Your assessor will advise you when each part of this project is due.
Assessment Schedule
Assessment Due Date
1. Assessment Event 1 – Knowledge Questions
2. Assessment Event 2 – Project authorisation and
project scope management plan project
3 Assessment Event 3- Scope control project

ASSESSMENT COVER SHEET
Student Name:
Student ID:
Contact Number:
Email:
Trainer / Assessor Name: Tanzia
Qualification: BSB51415 - Diploma of Project Management
Unit of Competency: BSBPMG511 Manage project scope
Assessment:
☐ Assessment Event 1 – Knowledge Questions
☐Assessment Event 2 – Project authorisation and project scope
management plan project
☐ Assessment Event 3 – Scope control project
Due Date: Date Submitted:
If your assessment is being submitted after the due date, please attach a copy of the written
confirmation of extension received from your assessor.
Declaration: I have read and understood the following information at the
beginning of this assessment guide (please tick):
☐ Assessment information
☐ Submitting assessments
☐ Plagiarism and referencing
I declare this assessment is my own work and where the work is
of others, I have fully referenced that material.
Name (please print) Signature Date

ASSESSMENT 1: WRITTEN QUESTIONS
Read the questions below and respond in writing with the most suitable answer. There are 10
questions. You must complete them all. Most questions require short answers and you may also
use bullet points.
You may use various sources of information including your workbook, internet and other
documents; however, you must reference your sources for each question. Your assessor will
advise when this is due.
Written answer question guidance
The following written questions use a range of “instructional words” such as “identify” or “explain”,
which tell you how you should answer the question. Use the definitions below to assist you to
provide the type of response expected.
Note that the following guidance is the minimum level of response required.
Analyse – when a question asks you to analyse something, you should do so in in detail, and
identify important points and key features. Generally, you are expected to write a response one or
two paragraphs long.
Compare – when a question asks you to compare something, you will need to show how two or
more things are similar, ensuring that you also indicate the relevance of the consequences.
Generally, you are expected to write a response one or two paragraphs long.
Contrast – when a question asks you to contrast something, you will need to show how two or
more things are different, ensuring you indicate the relevance or the consequences. Generally, you
are expected to write a response one or two paragraphs long.
Discuss – when a question asks you to discuss something, you are required to point out important
issues or features and express some form of critical judgement. Generally, you are expected to
write a response one or two paragraphs long.
Describe – when a question asks you to describe something, you should state the most noticeable
qualities or features. Generally, you are expected to write a response two or three sentences long.
Evaluate – when a question asks you to evaluate something, you should do so putting forward
arguments for and against something. Generally, you are expected to write a response one or two
paragraphs long.
Examine – when a question asks you to examine something, this is similar to “analyse”, where you
should provide a detailed response with key points and features and provide critical analysis.
Generally, you are expected to write a response one or two paragraphs long.

Explain – when a question asks you to explain something, you should make clear how or why
something happened or the way it is. Generally, you are expected to write a response two or three
sentences long.
Identify – when a question asks you to identify something, this means that you are asked to briefly
describe the required information. Generally, you are expected to write a response two or three
sentences long.
List – when a question asks you to list something, this means that you are asked to briefly state
information in a list format.
Outline – when a question asks you to outline something, this means giving only the main points,
Generally, you are expected to write a response a few sentences long.
Summarise – when a question asks you to summarise something, this means (like “outline”) only
giving the main points. Generally, you are expected to write a response a few sentences long.

Provide answers to all of the questions below:
1. Identify and describe two documents that can be used to initiate projects.
Project charter is considered as a formal short typical document that explain project within its
entirely that includes what are the objectives as well as how it will be carried out as well as about
the stakeholders. Formally it gives the existence of project as well as gives a reference source
regarding future. It provides a direction as well as sense of purpose to the management from
beginning to the end (Demirkesen and Ozorhon, 2017).
The purpose of a project charter is to authorize the project management in order to begin the
approved projects as well as enables to utilise firm resources in order to accomplish the project
objectives.
2. Identify and describe two key components of a project scope management plan.
Two components of scope management plan
Scope statement- It also outlines project as it is considered as core of the scope management plan as
well as other components lay the foundation. It is considered as the written description of the major
deliverables, assumptions as well as constraints (Ika, Söderlund, and Landoni, 2020). It specifies
scope of project in effective way.
WBS- The work breakdown structure is considered as the divisions of project into several tasks. It
also forms the techniques of the modern project management techniques regarding each task that
can be analysed by the project for budget progress and schedule.
3. Describe two factors that can impact on a project scope.
Two factors that can impact on project scope
There are various factors which can impact on project scope. It is defined as below:
Time- It is common factor as in this if there is any variation in time than it can impact on project
scope. For instance- delay in project will impact in negative way on scope as it can go wide in other
areas. It includes milestone, schedule, etc.
Resource- In this if there is lack of resources then it can impact on scope. Besides, it will also led to
rise in cost of project as well (Picciotto, 2020)

4. Explain the purpose of a change control plan within a project scope management plan
and summarise the key processes that should be followed in order to control changes
within a project.
Purpose of change control plan within scope management plan
A change control plan ensures that in project if there is any change occurred then it must be
properly reviewed, defined and approved. This is because it helps in avoiding any unnecessary
change in it and disruption of project. Moreover, it enables in using resources in efficient way.
Thus, accordingly changes are made into scope management. The process followed in it is as follow
Define change request- In this a change request is defined in it.
Submit review request –The change request is reviewed and submitted.
 Define options- Various options are identified of change.
Final decision – At last final decision is taken of change (Mutcherson, 2018).
5. Explain two methods that can be used to measure project outcomes and progress and
provide example to illustrate each.
Two methods used to measure project outcomes
There are different methods by which project outcomes are measured.
Quality- It can analysis what one can doing meets the standards in order to set out within quality
plans. In this there are certain standards set by which project outcome is measured (Demirkesen and
Ozorhon, 2017).
Cost- Several executives can rate cost management as one of the highest priority as one can analysis
how the project is financially performing which is considered as vital. Here, cost of project is
measured with actual budget.
6. Describe two methods for segmenting and documenting a work break down structure
(WBS).
Two methods for segmenting and documenting a work break down structure (WBS).
A WBS break project into various stages and define roles and responsibility in project. It is
like an organizational chart. The two methods in it are defined as

Pictorial method- in this an organization chart is developed. This represent flow of authority from
high to low level (Tereso, Ribeiro, and Ferreira, 2019).
Outline method- It contain items and sub items of project. Thus, each small item represents
component of high level item. Basically, it is used for monitoring and controlling of project.
Thus, these are two methods of segmenting WBS through which roles are defined in project.
7. Identify and describe two problem areas likely to be encountered in scope management.
Two problem areas likely to be encountered in scope management.
Not including all work- Several Project managements have bad habit as they missed activities and
deliverable as they include the processes in order to assure that project includes all work but they do
not include that (Radujković and Sjekavica, 2017).
Gold plating is also included within project which is known as extra features to be added which is
not requested.
8. Explain the concept of the project life cycle and the importance of scope management
within this cycle.
Project management plan- It is also known as the formal document that focuses on how a project
should be going in order to carried out. It outlines the goals, scope, budget, timeline as well as
deliverables of a project as well as it is vital to keep a project on time (Ika and et.al., 2020). It is
vital for keeping a project on track. It includes.
Executive summary which is a short description of the report's content.
Project schedule- It is a high level view of milestones as well as project tasks.
Project Resource- The personnel, budget as well as other resources that can be needed in order to
meet goals regarding project.
Risk and issue management plan- It is known as the plan for stakeholder and team communication
that will be handled over the project course.

9. Identify three project management tools and explain their use in project scope
management.
Three project management tools and explain their use in project scope management.
Asana
It is considered as project management software in order to checkout if priority is organizing team
more effectively. It is a leading platform that aids teams to manage as well as organize all of their
work.
Asana organizes project data by the sidebar within workplace, teams, tasks, projects, tasks and
many more. This tool has sorting as well as filtering system relied on custom fields.
Basecamp
It is also known as management software offerings as well as reliable tool regarding for large
projects. Teams that switch for such tools becomes more productive, teams as well as better
organized as well as more productive. This tool can come up with the real time group chat regarding
more efficient management experience (Borkovskaya, 2018 ).
Wrike is known as the cloud based tool or also known as the robust tool that enables communicate
easily as well as collaborate better within teams. It enables to communicate and navigate more
easily.
10. Outline the key role and at least four responsibilities of a project manager when planning
a project.
Role and at least four responsibilities of a project manager when planning a project.
● Assuring consumer satisfaction
As project manager is used to reduces uncertainty, avoid any unwanted surprises as well as includes
within the project as much as possible.
● Organizing and motivating project team
Good managers develop clear as well as straightforward plans that can stimulate their team at its
high. He or she is the organizer that organize several plans as well as motivates its team for various
difficulties and plans (Silvius, 2017).
Estimate of cost

The manager is also responsible for estimate cost of overall project. In this cost is broken
down and then allocated into different activities. They are the one who are cost estimating as well as
developing the project.
 Monitoring progress- the manager is also responsible for monitoring of project. He regularly
take feedback from team member regarding project progress and then measure it with actual
schedule. In this way project is monitored. Project manager have clear vision as well as high
hopes

ASSESSMENT 1: WRITTEN QUESTIONS – RESULTS SHEET
Student’s name:
Student ID:
Assessor’s name: Tanzia
Unit of competency: BSBPMG511 Manage project scope
Question
Response
Comment
Satisfactory Not Satisfactory
1 
2 
3  Requires including reference for 2,6,8,10
4 
5 
6 
7 
8 
9 
10 
Feedback to student:
You need to include reference for 2,6,8,10. Overall unsatisfactory.
Student’s overall performance is: ☐ Satisfactory  ☐ Not
Satisfactory

Is re-assessment required?  ☐ Yes ☐ No
Assessor’s signature: Date: 3/2/2021

ASSESSMENT EVENT 2 – PROJECT AUTHORISATION AND SCOPE
MANAGEMENT PLAN PROJECT
Task summary
In the role of Project Officer of a fictitious company, Native Bush Spices, you are required to gain
authorisation for a project to develop a web site and then develop a scope management plan.
This assessment will be completed in the classroom as part of a simulated work environment.
Required● Computer with Microsoft Office and access to the internet.
● Project Management Policy and Procedures
● Project Authorisation Template
● Project Scope Management Plan Template
● Space for a meeting
Timing
The assessor will advise you of the due date of this submission.
Submit● Email to your assessor with your project authorisation request attached
● Email to your assessor with your project scope management plan attached
● Email to your assessor with your updated project scope management plan attached
Assessment criteria
For students’ performance to be deemed satisfactory in this assessment task, they must
satisfactorily complete each part of the task. If part of this task is not satisfactorily completed, they
will be asked to complete further assessment to demonstrate their knowledge and skills.
Re-submission opportunities
Students will be provided feedback on their performance by their Assessor. The feedback will
indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed your assessor will explain why and provide
you written feedback along with guidance on what you must undertake to demonstrate satisfactory
performance. Re-assessment attempt(s) will be arranged at a later time and date.

Students have the right to appeal the outcome of assessment decisions if they feel they have been
dealt with unfairly or have other appropriate grounds for an appeal.
Students are encouraged to consult with their assessor prior to attempting this task if they do not
understand any part of this task or if they have any learning issues or needs that may hinder them
when attempting any part of the assessment.
Naming electronic documents
Name your documents logically so they are easy for your assessor to file. Each should include:
● course identification code
● assessment task number
● activity number
● document title (if appropriate)
● your own name
● the date it was submitted
For example, BSBPMG511 AT2 Project Authorisation Request Joan Smith 20/04/17
Assessment Task 2 Instructions
Carefully read the following:
Native Bush Spices Australia is based in Coffs Harbour, NSW. The business was established in
2010 to cater for a demand for Australian native food products. The company has organic
certification. The company manufactures and retails a range of organic, Australian native foods
including Native herbs and spices, Native herbal teas and Native fruit jams and conserves.
Currently the business is selling its products through a number of small supermarkets and health
stores throughout Australia. The company also has a very basic website that includes four pages:
Home, About Us, Products and Contact Details.
The company’s overall business objectives for the next three years are to increase sales and
create brand awareness, develop a broader product range, as well as expand into overseas
markets, most likely Hong Kong, Japan and Singapore.
The company’s target customers are those that enjoy gourmet foods.
The age range of Australian consumers buying products is between 35 and 65.
Most consumers are health conscious, care about protecting the environment and have an
average annual income of $80,000.

The company currently employs the following staff in its head office: CEO, Operations Manager,
Marketing Manager, Customer Service Officer and two administration staff. Ten staff are employed
in the factory making and distributing the products.
It has been decided that a new website is needed as part of the marketing communications
strategy. The new web site is seen as a critical part of the company’s expansion strategy.
However, as with all projects, project authorisation needs to be obtained, as well as a detailed
project scoping conducted prior to commencement.
The Operations Manager has provided the following information to assist with the initial project
authorisation and the following development of the project management scoping document:
● Inclusions - Website is to include a shopping cart so customers can order products directly
through the website. Customers should also be able to access recipes and general
information about the health benefits of bush spices.
● New web site implemented within 2 months from the implementation of the project plan,
sales show 20% increase over 12 months, market research shows brand increasingly
recognized.
● Budget available for development of web site is $8,500.
● Web site to be developed by a skilled contractor. SEO optimisation also required. Content
needs to be professionally written.
Complete the following activities:
1. Write a project authorisation request
The first part of this assessment task requires you to review Native Bush Spices
Australia project management policy and procedures, as well as the case study
information.
As set out in the organisation’s policy and procedures, you are required to complete the
Project Authorisation Template to develop and confirm the procedures for project
authorisation. Remember that, at this stage, only a broad overview of the project is
required so as to gain initial approval.
Complete the template using the information from the case study and project
management policy and procedures and then send it as a memo to senior management
for approval. Your memo should include a short summary of the attachment.
Write a project authorisation request
Project Name: Website development

Project Manager: Jack smith
Project Sponsor:
1. PROJECT SCOPE
The project will deliver a new website for marketing communications strategy.
5.1 Scope exclusions
It exclude hiring of labor or raw mterial is designig of website.
Also, it exclude use of system and other applications for website development
2. INTENDED OUTCOMES
It will enable company in their expansion strategy.
Also, website will provide a shopping cart for customer to purchase product directly from
website.
Website will enable in gaining access of recipes and information about health benefits of bush
species.
3. STRATEGIC ALIGNMENT

Native Bush Spices want to develop website to integrate it with marketing and communication
strategy. Thus, with that it will align marketing and e commerce objectives.
4. APPROVED SCHEDULE
Planning commence: 4/1/21 Planning complete: 24/1/21
Delivery commence: 4/3/21 Delivery complete: 10/3/21
4.1 Key milestones
Website designing
Developing of UI interface of website
5. APPROVED BUDGET
Planning $8500
Capital expenditure (delivery) $8000
Operational expenditure (delivery) $500
Contingency (20%) $1700
Total $10200
☐ In plan* $ ☐ Out of plan $
*funds already allocated in current budget
6. CRITICAL SUCCESS FACTORS
<List any critical assumptions, dependencies and/or risks that are likey to impact on project
delivery.>
Assumptions –

The website might not be completed within 2 months.
There may be error or technical defect within website due to which its efficiency is reduced.
Website cost can increase due to delay in its completion.
Risks
The technical fault or error may led to failure of website development. It will impact on project as
entire website is created in it.
There may be lack of resources or funds in designing of website. It will impact in negative way as
there will be delay in project completion.
Native Bush Spices might not have adequate resources to install website and monitor it. So, there
may be delay in website design.
There may be lack of resources in project. It will impact project as it will be hold due to non
availability of resources
Dependencies
Here, it is identified that there are many activities which is dependent on each other. It is as
follows :
Project execution is dependent on project planning.
Website installation is dependent on website design
7. AUTHORISATION TO PROCEED TO DETAILED PLANNING
SIGNATURE Name & Title
2. Send an email to the senior management team (your assessor).
The text of the email should be in grammatically correct English, written in an
appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment, and seek their
feedback and approval to move forward with the project.

Attach your project authorisation request to the email.
E mail to senior management team
To
The Management
Native Bush Spices
Australia
Date- 3/1/21
Subject – Regarding project approval
Respected Sir/ Madam
This is to inform that a project has been undertaken to design a website. This will help
customer to purchase directly through it. Also, they can get access of information about recipes
and health benefits as well. The overall project duration is 2 months. Also, budget for overall
website is $8,500. In this a SEO will be hired for managing of website.
With this e mail the project authorisation and policy and procedure of overall project has
been attached. It will give a brief overview to you about what overall project is, benefit of it,
assumptions, etc. Besides that, it will include break down of budget of project.
So, this is to request you to give feedback by reviewing of project authorisation and suggest
any changes to be in it. Moreover, kindly approve the project so that we are able to proceed and
move forward with it. We will be highly obliged for it.
Yours sincerely
Project manager

3. Define the project scope
Assume that you have been provided with approval to proceed with the project as set
out in your project authorisation request.
You are required to develop a detailed project scope management plan, which will then
be negotiated and agreed on by the Senior Management Team in a meeting in the next
part of the assessment task.
Use the Project Scope Management Plan Template to guide your work. You may use
the link below to assist you in developing your plan.
http://www.pm4dev.com/resources/docman/pm4dev-ebooks/7-project-scope-
management/file.html
To develop the work breakdown structure included as part of the project management
plan, you will need to research the typical steps involved with developing a web site,
assuming this work will be contracted out to web site designers and content writers.
Ensure that the procedures for project change control processes are clearly specified,
as Assessment Task 3 will require you to implement these.
Project scope
It is the description of a boundaries of a project which includes all the process that required
to ensure that project includes all the essential work. Such that due to poor management, project
leads to failure and lack of scope management also leads to increase the project cost. There are
different key points which project manager needs to be considered while defining the project. These
are as mentioned below:
Particulars Description
Description of a work Native Bush Spices wants to develop its own website in order to
enhance the sales of a business. Currently the company is deal with
small supermarkets and health stores and to creates a brand
awareness, it is essential for the company to introduce the same
through online mode so that range of consumers will come to know
about the firm through online. Therefore, by developing the
website and use the same as a marketing communication strategy
will help to raise the financial performance of a business.
Key deliverable In order to introduce the website by Native Bush Spices, company
wants to let the customer know about new offerings so that they
easily buy the herbs and Native fruit jams. The main key feature of
developing website is to sustain the brand image of a firm at
international level and aware customer about the products and

offering about quoted firm's products. This website is used as a
mode of marketing strategy that assist consumer to easily access
the recipes and general information about health benefits of bush
spices.
Project dependencies There are two types of dependencies used to develop website such
that to hire technical manager in order to design the application.
With the help of this, they remote the host for internal process and
execute the same as per user's environment. Apart from this
external dependencies are also assist to successfully launch the
project i.e. internet protocols through which the website is based.
Assumptions There is a condition that helps to lead a project towards success
such that contribution of project manager, technical manager and
team members assist to develop the website in specific manner.
Constraints The biggest constraints of this project is lack of knowledge of
framework and platforms that may cause delay the project and also
leads to increase the defined budget as well.
Exclusion Taking help from the experts i.e. SEO and technical department in
order to get proper connection of internet protocols that assist to
develop website in proper manner is considered as an exclusion for
the project
Risk Scope creep is considered as a biggest risk for Native Bush Spices
because users do not know about the same and this in turn affect
the entire website in opposite manner. On the other side, too many
decision maker i.e. stakeholders, committees may also lead to
generate wrong results and this may also increase the chances of
risk.
Project success The success criteria are depending upon the entire team members
who are involved to successfully launch the website in market.
Also, all the activities are performed under budget and the quality
of website development also ensure about the project success.
Apart from this, all the key stakeholders are also conduct time to
time meeting in order to take a review from entire team pertaining
to success of website development.
Benefits/ outcomes  As the website developed by Native Bush Spices helps

customer to easily access the recipes and general
information about the health benefits of bush spices. Also,
through the website development company tries to meet the
demand of customers and also provide Native herbs and
spices, Native herbal teas and Native fruit jams and
conserves. Therefore, it will helps to increase the financial
performance of the company and also sustain the brand
image at international level.
4. Send an email to the senior management team (your assessor).
The text of the email should be in grammatically correct English, written in an
appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment, and ask for a
suitable time and date for a meeting to discuss this.
Attach your project scope management plan to the email.
To: Senior management team
Subject: request for suitable date and time to discuss project scope management plan
We are writing this mail to inform you that we have completed the project scope management
plan. Project scope management plan is a document which involve the making of the brief
summary of the project and this document is being attached for our analysis and reviewing. In
addition to this we also request you to provide a suitable date and time so that a meeting can be
conducted and the whole project scope management plan can be discussed. This is essential as a
discussion will assist in proper analysis of the plan and if there is any requirement of any
changes or alteration within the project of developing website then it can be initiated. Also,
please find the attached project management scope plan and review it before the meeting so that
it can be discussed in detailed manner. Also, please provide us with some of the dates on which
we can schedule the meeting and discuss the plan critically.
Thank you.
5. Participate in a meeting with the Senior Management team (your assessor).
At the meeting, you will be required to go through your project scope management plan,
carefully explaining each part of the project scope management.

Be prepared to answer questions, as well as negotiate the project boundaries as
indicated in your project scope management plan, noting that you may have identified
changes to the project budget or timelines.
Be fore the conclusion of the meeting, you are to obtain confirmation of your plan by
senior management.
During the meeting, you will need to demonstrate effective communication skills
including:
● Speaking clearly and concisely
● Using non-verbal communication to assist with understanding
● Asking questions to identify required information
● Responding to questions as required
● Using active listening techniques to confirm understanding

6. Finalise project scope management plan
Update your project scope management plan to incorporate the feedback from senior
management that you received at the meeting.
Email to senior management team
To: Senior management team
Subject: request for suitable date and time to discuss project scope management plan
We are writing this mail to inform you that we have completed the project scope management
plan. Project scope management plan is a document which involve the making of the brief
summary of the project and this document is being attached for our analysis and reviewing. In

addition to this we also request you to provide a suitable date and time so that a meeting can be
conducted and the whole project scope management plan can be discussed. This is essential as a
discussion will assist in proper analysis of the plan and if there is any requirement of any
changes or alteration within the project of developing website then it can be initiated. Also,
please find the attached project management scope plan and review it before the meeting so that
it can be discussed in detailed manner. Also, please provide us with some of the dates on which
we can schedule the meeting and discuss the plan critically.
Thank you.
Make sure that you rename the and save document when you have made the changes.
7. Send an email to the senior management team (your assessor).
The text of the email should be in grammatically correct English, written in an
appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment,
Attach your updated project scope management plan to the email.
Meeting with senior management team
From the analysis of the project management scope it was seen that the major aim of Native
Bush Spices is to develop their own website in order to enhance the sales of the business. this is
particularly the aim of the business because in the present era the major focus is laid over the online
system of buying and selling and consumer are attracted more towards this (Demirkesen and
Ozorhon, 2017). Hence, in the plan the major deliverable outlined was to design a website which
involves the feature of shopping cart and also details and tips are also allowed for consumers.
Further the major dependency outlined from the plan was of hiring the technical manager as if the
manager will not be good and effective then this would have affected the working of website to a
great extent. In addition to this the major assumption of project was that if managers will contribute
in the management of project then this will assist in proper implementation of project.
The project success of the website development clearly shows that it is successfully launch
in the market and also accessible to all the customers. But there are many risk which may cause
negative impact upon the project such that Scope creep and different perspective of stakeholders.
But it is also examined that success of a project is measures through involvement of all the
stakeholders who keep track the performance of entire activity. Moreover, the outcome of
developing company's own website is to enhance the brand image and creates awareness within
market in order to increase the sales of herbs and different products (Ika and et.al., 2020). This in

turn assist to increase the financial performance of a company and able to establish its brand image
at different country.
ASSESSMENT 2: PROJECT AUTHORISATION AND PROJECT
SCOPE MANAGEMENT PLAN PROJECT
Student’s name:
Student ID:
Assessor’s name: Tanzia
Unit of competency: BSBPMG511 Manage project scope
Did the student satisfactorily: Yes No Comments
Gain authorisation for the project? 
Outline resources required for the project within
their project authorisation request. 
Outline project governance and management
arrangement within their project authorisation
request?

Following project authorisation, develop a
project scope management plan using the
template provided?

In the project scope management plan, accurately
identify and describe project boundaries including:
● Project scope
● Project assumptions
● Project constraints
● Project risks
Project dependencies?

In the project scope management plan, accurately
identify and establish:
● Project benefits
● Project deliverables
● Project outcomes?


In the meeting, discuss and negotiate project
scope project scope management and
boundaries?

During the meeting, demonstrate effective
communication skills:
● Speaking clearly and concisely
● Using non-verbal communication
● Asking questions to identify required
information
● Responding to questions as required
● Using active listening techniques to confirm
understanding?

Following the meeting, confirm project scope and
shared understanding of required project
outcomes?

Feedback to student:
Satisfactory!
Student’s overall performance is:  ☐ Satisfactory ☐ Not Satisfactory
Is re-assessment required? ☐ Yes  ☐ No
Assessor’s signature: Date: 3/2/2021

ASSESSMENT 3: SCOPE CONTROL PROJECT
Task summary
In this assessment task, you will need to manage project scope control processes by managing a
change request and reporting on scope management issues.
This assessment will be completed in the classroom as part of a simulated work environment.
Required
● Computer and Microsoft Office
● Access to the internet for research
● Project Management Policy and Procedures
Timing
The assessor will advise you of the due date of this submission.
Submit
● Email to Senior Management with a project change request and analysis
● Email to PR Pulse to confirm the additional work that will be conducted
● Email to Senior Management with your report on scope creep attached
Assessment criteria
For students’ performance to be deemed satisfactory in this assessment task, they must
satisfactorily complete each part of the task. If part of this task is not satisfactorily completed they
will be asked to complete further assessment to demonstrate their knowledge and skills.
Re-submission opportunities
Students will be provided feedback on their performance by their Assessor. The feedback will
indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed your assessor will explain why and provide
you written feedback along with guidance on what you must undertake to demonstrate satisfactory
performance. Re-assessment attempt(s) will be arranged at a later time and date.
Students have the right to appeal the outcome of assessment decisions if they feel they have been
dealt with unfairly or have other appropriate grounds for an appeal.
Students are encouraged to consult with their assessor prior to attempting this task if they do not
understand any part of this task or if they have any learning issues or needs that may hinder them
when attempting any part of the assessment.

Assessment Task 3 Instructions
Carefully read the following:
The project started in the previous Assessment Task has been running for four weeks, and the
web site is progressing.
The status of the project is as follows:
The content has been developed for the web site within the required timeline of 1 month from the
implementation of the project plan, and at the specified cost. A public relations consultancy
company, PR Pulse wrote the content for the cost specified in the project budget. You have signed
off on the content, as it met the brief.
Three quotes have been received from web site developers as follows:● Bestweb Design $3,750, timing indicated as 4 weeks. The examples they gave of web sites
that they have developed do not seem to be suitable.● Visualweb $5,000, timing indicated as 8 weeks. The examples they gave of web sites that
they have developed seem to be along the lines required.● Web designs Australia $6,000, timing indicated as 12 weeks. The examples they gave of
web sites that they have developed seem to be along the lines required.
Timing for the quotes from web site developers are on track.
You have just received an email from the Marketing Manager:
Dear Project Officer
Thanks for sending through the content for the web site written by the consultants, PR Pulse. I
have reviewed their web site and services they offer and, given the quality of the work provided, I
would like you to prepare one newsletter and at least four blogs to be included as part of the web
site launch. I think this would greatly increase the quality and usefulness of our web site. I have
spoken to Marlene from PR Pulse who advised that this work would be at a cost of $2,000 which I
would hope could be accommodated within the project timelines and budget.
Kind Regards
Marketing Manager

Complete the following activities:
1. Send an email to Senior Management (your assessor).
The text of the email should be in grammatically correct English, written in an
appropriate (polite, business-like) style.
Write a change request and analysis in the format you identified in the procedures that
you developed in your project scope management plan.
Email to senior management
To: Senior management
Subject: Change request
This mail is to bring to your notice that the after reviewing the project scope management plan
and its complete analysis there has been some of the major changes that need to be added in the
project. This is particularly because of the reason that due to the changes in the management and
the business environment it is necessary that the project manager must take into consideration
these changes and implement it in proper and effective manner. Further there have been some
quotes being gathered from different sources and because of this there will be some of the
changes taking place in the working of the project of website development to a great extent. So
please accept the change request and allow us to implement these changes in our project of
website development for Native Bush Spices Australia.
Thank you.
2. Send an email to PR Pulse (your assessor).
Assume that, following the change control procedure, the CEO has allocated the
additional funds to cover the additional requirements. (Note this decision will be
regardless of the outcome of your change request decision).
As set out in your organisation’s policies and procedures, you are now required to draft
a proposal to PR Pulse to confirm the additional work that will be conducted.
This will need to address:
● The scope of the proposed work
● Cost
● Timelines
● Quality requirements

● Confirm that this is an additional piece of work to that already completed.
The text of the email should be in grammatically correct English, written in an
appropriate (polite, business-like) style.
Email to PR Pulse
To: PR Pulse
Subject: proposal to confirm additional work
This is to inform you that after the change request the additional fund is being provided in order
to cover all the additional requirements. Hence, because of this addition now there will be a new
proposal made for the additional work which need to be done. For this the modified requirements
of development of the website is as follows-
Element Description
Scope of proposed work With the addition in the fund the scope of
project of developing website for Native Bush
Spices Australia. The company is an
Australian native food product which is also
an organic certified company. the major
requirement in the project is to develop a
good and extensive website which will
improve the working of company and
increase the number of consumer to a great
extent.
Cost The cost is being defined as the amount of
money which will be levied on the making
and formulation of the website of company.
for all the activities some particular cost is
being levied and this adds to the total cost of
the company. the major budget which is being
available for the project of development of
website is $8500. For the management of the
project within the actual budget it is very
important to manage and allocate the cost in
such a manner that cost is optimally managed.
Timeliness For the success of the project it is very

important that the project is being completed
in the particular time frame only. For this the
time provided for the project of development
of website for Native Bush Spices Australia is
around 2 months. Now it is necessary that this
project is being developed and executed in the
provided time frame only.
Quality requirements This is the most essential requirement for the
completion of the project in successful and
effective manner. This is particularly because
of the reason that if the quality aspect will not
be adhered properly then this will affect the
working of website to a great extent. For the
quality aspect the major focus which Native
Bush Spices need to have is on the quality of
the language used in the website must be clear
and easy to understand. Furthermore, the
website must involve the security aspect
which is essential for the consumer to
effectively login on official website of
company in easy and secure manner.
3. Write a report on scope creep
Assume that the Operations Manager is concerned about scope creep for future
projects and would like to put mechanisms in place within the project management
policy and procedures to avoid this. Therefore, he has asked you to prepare a short
report that addresses the following:
● Definition of scope creep
● Types of scope creep and organisational impact
● Why scope creep occurs

● Recommendations on preventing scope creep
Your report should be approximately 1 page long, and be written in clear and concise English. It
should be professionally presented and error free.
Report on Scope Creep
Definition of scope creep
The scope creep is defined as the fact that how the project requirement tends to increase
with the passage of time and with project life cycle. For example, the project was started by one
objective but with continuation of the project the objectives have become five. This can also be
referred to as the adding of additional function or features within the project as the project is being
continued. When the project is initiated then it is not necessary that all the time the work and the
working environment is same and static. Hence, this may result in more addition to the project and
its scope.
Types of scope creep and organizational impact
There are major two types of scope creep which any of the project can faced. These two
major creep are the business and the technology. Both these creep create a great impact over the
working of the project and technology. The business scope creep involves the changes in the
business working and patterns which affects the working of the project to a great extent. Hence, if
the project will not be managed in accordance with the changes in business then this will have
negative impact over the working of project (Madhuri, Suma and Mokashi, 2018). On the other side
the technology is a scope creep wherein the continuous changes in the technology are being
analysed and evaluated and if these changes are positive then this will create a positive impact over
project and company.
Both these creep creates a great impact over the working and completion of the project to a
great extent. This is particularly because of the reason that if these changes are not managed in
proper and effective manner then this will hamper working of project in successful manner. Along
with this if the management will not be implementing these relevant changes in the management of
project then this will affect the working of project. On the other side if these changes are of benefit
to the project manager then this must be implemented in proper manner so the project can be
managed in successful manner.
Occurring of scope creep
There are many different reason because of which there is occurring of the scope creep
within the duration of project. For this the major reason in the ambiguous or unrefined scope
definition as this is not much clear by the company or the project manager. Another major reason

for occurring of the scope creep is the lack of sponsorship, project length and inconsistent process
of collecting product requirement. Another major reason for scope creep to occur is poor planning
of project and because of this the project manager is not able to plan the project in better manner
(Komal and et.al., 2020). In addition to this another major reason for scope creep to occur is that
there is insufficient client and stakeholder coordination. This is particularly because of the reason
that when there will be less coordination among the clients and stakeholder then there will be less
communication and coordination among all the stakeholders. Hence, this will result in not
complying with the aim and objective of the project.
Recommendation on preventing scope creep
After seeing the reason of occurring of scope creep there are some of the recommendation
with which the project manager can solve the problem of scope creep. These recommendations are
as follows-
● Firstly, the recommended strategy to prevent scope creep is to clearly define the project
scope that is what is the aim or objective of the project and for which project is being
undertaken.
● The recommendation is to make a clear work breakdown structure which involves all the
deliverables and the requirement of project.
● Another major recommendation is that the project manager need to work continuously with
the sponsor either to negotiate for the dates or to reduce the scope when the date is fixed.
● In addition to this another recommended strategy for managing scope creep is establishing a
change management process. This will assist the project manager to implementing any kind
of change in the project deliverable in proper and accurate manner.
● Along with this another major recommended strategy for the management scope creep is to
keep monitoring the project from time to time. This is essential because of the reason that
when the project will be monitored from time to time then this will provide assistance to the
manager about changes taking place in environment and this will assist manager in adapting
to these changes in proper and effective manner.
4. Send an email to the senior management team (your assessor).
The text of the email should be in grammatically correct English, written in an
appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachment,
Attach your scope creep report to the email.
Email to senior management team
To: Senior management team
Subject: Scope Creep report
This email is to inform you that a new Scope Creep report is being prepared which involves the
meaning of creep and other relevant information with it. In this report the creep was introduced
which is referred to as how project requirement increases. Further the report will summarise
different reason for occurring of creep and the types of scope creep in the project which is
business and technology. Please find the attached Scope Creep Report in the mail.
Thank you.

REFERENCES
Books and Journals
Borkovskaya, V., 2018. Project management risks in the sphere of housing and communal services.
In MATEC Web of Conferences (Vol. 251, p. 06025). EDP Sciences.
Demirkesen, S. and Ozorhon, B., 2017. Impact of integration management on construction project
management performance. International Journal of Project Management, 35(8), pp.1639-
1654.
Demirkesen, S. and Ozorhon, B., 2017. Impact of integration management on construction project
management performance. International Journal of Project Management, 35(8), pp.1639-
1654.
Ika, L.A., and et.al., 2020. Cross-learning between project management and international
development: Analysis and research agenda. International Journal of Project Management,
38(8), pp.548-558.
Ika, L.A., and et.al., 2020. Cross-learning between project management and international
development: Analysis and research agenda. International Journal of Project Management,
38(8), pp.548-558.
Ika, L.A., Söderlund, J. and Landoni, P., 2020. Cross-learning between project management and
international development: Analysis and research agenda. International Journal of Project
Management, 38(8), pp.548-558.
Komal, B., and et.al., 2020. The Impact of Scope Creep on Project Success: An Empirical
Investigation. IEEE Access, 8, pp.125755-125775.
Madhuri, K.L., Suma, V. and Mokashi, U.M., 2018. A triangular perception of scope creep
influencing the project success. International Journal of Business Information Systems, 27(1),
pp.69-85.
Picciotto, R., 2020. Towards a ‘New Project Management’movement? An international
development perspective. International Journal of Project Management, 38(8), pp.474-485.
Radujković, M. and Sjekavica, M., 2017. Project management success factors. Procedia
engineering, 196, pp.607-615.
Silvius, G., 2017. Sustainability as a new school of thought in project management. Journal of
Cleaner Production, 166, pp.1479-1493.
Tereso, A., Ribeiro, P. and Ferreira, M., 2019. Project management practices in private
organizations. Project Management Journal, 50(1), pp.6-22.

ASSESSMENT 3: SCOPE CONTROL PROJECT
Student’s name:
Student ID:
Assessor’s name: Tanzia
Unit of competency: BSBPMG511 Manage project scope
Did the student satisfactorily: Yes No Comments
Implement scope management procedures? 
Manage the impact of scope changes? 
Include clear and relevant information in the
proposal that addresses:
● The scope of the proposed work
● Cost
● Timelines
● Quality requirements
● Confirmation that this is an additional piece
of work to that already completed?

Identify and report on scope management issues
relating to scope creep including:
● Definition of scope creep
● Types of scope creep and organisational
impact?
● Why scope creep occurs?

Identify and report on recommendations for
preventing scope creep? 

Feedback to student:
Satisfactory