BSBWOR501 FMB Assessment

This assessment covers establishing personal work goals, setting and meeting own work priorities, and managing personal work priorities and professional development. It includes short answer questions and a report on how to manage personal work priorities and professional development in the workplace.

Assessment cover sheet
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upload all tasks and this cover sheet via the AAMC Training Group
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Student details
Course name
Assessment name BSBWOR501 FMB
Assessment
Surname Given name
Address Postcode
Email
Phone Phone (other)
Current occupation
Industry Years in industry
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Checklist of attachments:
☐ Task 1 – Short Answers
☐ Task 2 – Short Answers
☐ Task 3 – Report
Please indicate style of course undertaken:
☐ Correspondence ☐ Online ☐ Face to face
Trainer’s name:
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BSBWOR501 Manage personal work priorities and professional development
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BSBWOR501 FMB Assessment
CREDIT TRANSFER
You may be able to claim credit transfer for a unit/s of competency that you
have previously completed with AAMC Training or another RTO. If you have
been awarded a record of result or statement of attainment for the units
detailed below then please go to the Credit Transfer tab in your Learning
Centre and follow the prompts.
This assessment relates to the following units of competency:
 BSBWOR501 Manage personal work priorities and professional
development
Please refer to AAMC Training’s full Recognition Policy for further details.
IMPORTANT INSTRUCTIONS
 Your answers to each of the tasks are to be typed into this document and
uploaded.
 No assessment word count has been specified although you are expected to
provide good quality answers to each of the questions.
 At the time of going to print the web links in this document were current. If
you find a broken link please research yourself and advise AAMC Training of
the issue.
 Although some general discussion between students covering the
assessment is allowed your responses to each of the questions must be an
individual effort.
 PLEASE NOTE: AAMC Training only wants to see your own work. Please do
not upload parts of the learning guide or instructions on how to complete.
When this extra information is uploaded it presents unnecessary work for the
assessors and in turn delays our assessment responses.
Complete the following tasks:
Task 1: Short Answers – Establish personal work goals
1. In your opinion what leadership style/s do you believe is the most
appropriate for your business?
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Democratic leadership style is best style as in it the opinion of the employees or staff member are
taken by the leaders that helps in bringing more innovative and creative ideas in the firm.
Furthermore, it lead in building a sense of belongingness among the people as they are happy and
satisfied when leader gave importance to the view point of them in decision making process.
Therefore, this style contribute in building strong relationship between the several individual and
helps in effective achievement of end goals.
2. What ethical behaviours should you demonstrate if you want to be a
positive role model?
As an positive role model I will incorporate ethical behaviour such as behave honesty, fairly with
each and every individual. Transparently share all the information to all so that they can take right
decision. Furthermore, I would treat everyone respectfully, equally without making any of the
discrimination among them.
3. a. Choose a goal from the list below that you would like to achieve as a
Broker within your first two years of operation.
 Settle $8 Million in loans
 Develop three new referral sources
 Win an achievement award for customer service
 To be the top performing broker within an established broking firm
b. Now write this goal as a SMARTER goal, using the table below to assist
you.
Chosen goal To be the top performing broker within an established broking
firm
Specific I want to be one of the most top performing broker in the
organisational.
Measurable To increase revenue of company by 22% through becoming
successful broker.
Achievable To achieve the goals of broker by providing best services to
customers.
Realistic To ensure that I have sufficient capabilities, skills and knowledge
to be successful broker.
Time-based To become top performing broker by the end of 15 November,
2021.
Ethical To be ethical while performing duties as broker in the company
for its growth and expansion.
Reward/Re-evaluate To evaluate whether I would be able to perform function as
broker effectively or not.
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BSBWOR501 Manage personal work priorities and professional development
4. Using your chosen smarter goal in Q3, apply your personal goal to a large
brokerage firm or agreement you have with an aggregator for your
performance and their overall requirements and objectives. Complete the
strategic, tactical and operational plans which should align with team and
organisational plans. Using your SMARTER goal, explain what each of the
following plans might include.
For example, if a SMARTER goal is to learn new sales skills to improve sales
by 1% by the end of 2019 to meet your organisational objectives, your
tactical goal may be to attend training and the Strategic Goal may be to
improve sales by 10% by 2020.
Strategic plan In order to become top performing broker within an established
broking firm I would gathered sufficient knowledge and skills
pertaining to work and utilised the same for benefits of the
organisation.
Tactical plan The tactic that I would use to be top performing broker is make
use of internet and other media to get experience about the way
broker works or effectively performing its duties.
Operational Plan I will play an important role as intermediary in order to provide
support to client about buying and selling of financial products
and services.
5. Explain the steps in a performance appraisal process.
1. Develop an evaluation form.
2. Identify performance measures.
3. Set guidelines for feedback.
4. Create disciplinary and termination procedures.
5. Set an evaluation schedule.
Identify what a performance appraisal might review.
Performance appraisal will review overall performance of the employee over a period of time
or whole year so that corrective action can be taken to improve the same.
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Task 2: Short Answers – Set and meet own work priorities
1. Using your understanding of your job description or feedback from a recent
performance appraisal, select eight tasks that you believe you can use to
improve your productivity and list them in the priority matrix.
Urgent and important
 Planning
 Set clear milestones and goals that
want to be achieved.
 Organise activities that need to be
performed
Not Urgent and important
 Better communication
Urgent but Not important
Taking decision related to task need
to perform to enhance performance.
Not Urgent and Not important
 Watching TV.
 Having fun or entertainment
 Going for trip.
2.
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BSBWOR501 Manage personal work priorities and professional development
3. The aim of this exercise is to improve your productivity. Who would you
consult with in regards to your priority matrix and why?
I would consult my superior pertaining to priority matrix to set task that needs
to be complete on first basis and remaining on the second basis, third and
fourth and more. As they have more knowledge related to which task can be
prioritized to improve overall performance.
4. Based on the feedback received through consultation, re-prioritise your
tasks in the following priority matrix.
If your priorities remain unchanged, simply remove the matrix below and
add a suitable comment instead.
The task has been already effective prioritised as per the task that I needs
to perform first and last so that my existing performance skills can be
improved to maximum extend.
5. a) Did you improve your performance?
Yes, I improve my performance through making use of different strategies
or set of plan actions.
b) What documentation could you use to assist you with analysing this
answer?
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 Gratitude and appreciation document
 Salary or appraisal document
 Overall performance document will help me in understanding whether I am
able to enhance my performance or not.
6. List three (3) types of technology that you can use to improve your
performance. Explain what functions each technology can be used for and
how it can be used to improve productivity and performance.
Technology Functions
Communication
software It will help us in effectively communicate or
share information with each other’s. So the
chance of conflict and confusion can be
avoided to maximum extend.
Information
technology This will contribute in maintaining information
related to actual performance so that areas or
strategies that can be used to improve
performance of employees can be used.
Employee’s
engagement
software
It is the software that contribute in engaging
more and more employees in the productivity
of the company so that it can gain competitive
advantages.
7. Identify some contributing factors to workplace stress.
 Long hours
 Changes to duties.
 Boring work.
 Tight deadlines.
 Heavy workload.
 Job insecurity.
8. Changes within the organisation.
All these are different factors that contribute workplace stress so they needs to be
overcome for better outcome.
9. What can happen if you do not handle stress correctly?
If I cannot handle stress correctly that it will lead in mental stress, at the
same time I would not able to effectively complete my work as per desire.
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BSBWOR501 Manage personal work priorities and professional development
It will also lead in causing difficulty for me to delivered services to
customers as per their expectations as I would not able to complete task as
per set goals.
10. List some activities or action/s you can adopt to maintain an appropriate
work-life balance and to alleviate stress.
 Meditation and exercise at least 30 minutes every day.
 Get enough sleep
 Well-balanced, healthy diet.
 Play fun activities.
Task 3 – Report
This activity requires you to complete a report on how you manage your
personal work priorities and professional development in your workplace.
You are required to address all of the following points:
How you establish personal work
goals:
Serving as a positive role model through
personal work planning
Yes
How you develop personal work plans that
reflect the organisations goals as well as
your own responsibilities and
accountabilities
Personal work plans through scheduling
particular time frame in which I will complete
specific roles and responsibilities as well as
delegate the same to subordinate in the firm.
How you measure and maintain your personal
performance in varying work conditions, work
contexts and when contingencies occur or problems
arise.
Personal performance will be measured through
continuously evaluating existing performance
by making use of information technology. It will
be maintained by taking step to improve the
performance.
How you set and meet your own
work priorities:
How you prioritise and facilitate competing
demands to achieve personal, team and
organisational goals and objectives
I will priorities task on the basis of its
important in my personal and professional
growth.
Explain what technology you use to efficiently and
effectively manage work priorities and
commitments
Digital and information technology would be
used by me to manage work priorities and
commitments as it helps in having all detailed
pertaining to existing skills.
How you maintain an appropriate work-life
balance, and ensure stress is effectively
managed
Through taking proper sleep, doing meditation
and in taking nutrition food to reduce stress
level.
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How you develop and maintain
your professional competence:
How you assess your personal knowledge and
skills against competency standards to
determine your development needs,
priorities and plans
Through comprising the same with the
standard set to priorities and plans activities
and fulfil development needs.
How you obtain feedback from employees,
clients and colleagues and use this feedback
to develop ways to improve competence
Email will be sources through which I will get
feedback and use the same to work on my
existing skills and capabilities.
How you select development opportunities to
develop required competence as well as
new skills to maintain a competitive edge
Through evaluating whether it is fruitful for my
future career or not.
Describe any networks you belong to and how
these assist in enhancing knowledge and
skills
Internet and peer group are network that assist
in assist in enhancing knowledge and skills.
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