Impact of Organizational Structure and Culture on the Success of Tesco

This study aims to analyze the potential impact of organizational structure and culture on the success of Tesco. It explores the significance of organizational structure in its functioning and the role of culture in achieving success for Tesco. The study is based on a case study of Tesco, a large British multinational grocery and general merchandising company.

BSc (Hons) Business Management
BMP6001
DISSERTATION
2019/2020
To analyse the potential impact of
organisational structure and culture over
the success of an organisation. A Case study
on Tesco

Table of Contents
Chapter 1: Introduction....................................................................................................................3
1.1 Background to research topic...........................................................................................3
1.2 Background to research organization...............................................................................4
1.3 Research Rationale...........................................................................................................4
1.4 Research questions...........................................................................................................5
1.5 Research Aims and Objectives.........................................................................................5
Chapter 2: Literature Review...........................................................................................................6
2.1 Introduction of Literature Review....................................................................................6
2.2 Main body with heading and sub-heading........................................................................6
2.3 Conclusion of Literature Review....................................................................................10
Chapter 3: Research Methodology.................................................................................................10
3.1 Research process............................................................................................................10
3.2 Research approach..........................................................................................................11
3.3 Research strategy............................................................................................................11
3.4 Research methodology...................................................................................................11
3.5 Research instruments/tools.............................................................................................12
3.6 Sampling.........................................................................................................................13
3.7 Ethical implications........................................................................................................13
Chapter 4: Data Analysis and Presentation....................................................................................14
Chapter 5: Discussion and Interpretation.......................................................................................25
Chapter 6: Conclusion, recommendations and implications for further research..........................29
7.1 Conclusion......................................................................................................................29
7.2 Recommendations..........................................................................................................30
7.3 Implications for further research....................................................................................31
REFERENCES..............................................................................................................................33

Chapter 1: Introduction
1.1 Background to research topic
The present study mainly initiates to determine the potential impact of organizational
structure and culture over the success of an organization (Al-Abrrow, Alnoor and Abbas, 2019).
Organizational structure and culture are basically belonging among the concepts with the highest
explanatory and predictive power in exploring the cause and forms of individual behaviors
within an organization. Therefore, these two are recognized to be the most important aspect that
has direct impact over the operations and progression of the business. In today's modern business
environment, competition within market is so high and the businesses are very much concern
over attaining higher growth and success, therefore, an effective organizational structure has
been set up to provide facilities to the businesses to attaining business objectives. An appropriate
structure is effective for a business to motivate employees to get them to work together to attain
high profitability (Bailey, Benson and Bruner, 2019). Furthermore, an organizational culture
mainly defined as the common shared beliefs and values which are implemented through the
business leader and then communicated and reinforce by multiple tools, this basically helps the
business to provide shape to the employee’s behavior, perception and understanding. In this
present exploration work, Tesco is the chosen organization, thus it is a large British multinational
grocery and general merchandising company which has its global business operations. In this
overall study is based on the analysis of Tesco as in this aim and objectives are developed to
assist the work in right manner. Literature review is created to explore understanding of the
researcher in relation to the chosen study area and methodologies are implement to provide
systematic direction to execute the work in right manner and data analysis has taken place to
evaluate the information through conducting survey and at the end of the research conclusion and
recommendation are drawn over the outcome of the research (Buchanan, 2019).
1.2 Background to research organization
Now a day's businesses much face extremely turbulent environments whose main
characteristics are high levels of uncertainty, dynamism and complexity (Cameron and Green,
2019). Therefore, if the organizations are targeted to operate in this sort of volatile environments,
they must develop capabilities to detect environmental changes early and to offer accurate
response, to them to attain new business opportunities and competitive edge to exploit. In this

context, the development of an appropriate organizational structure for the purpose of effective
execution of business operations. An organizational structure has a wider impact over the
individual working for the business. A proper organizational structure is effective in
implementing positive culture which in turns in creating value for the business in attaining higher
growth and success at marketplace. Tesco, is a wide public limited company, which is mainly
trading as Tesco Plc. Therefore, it is a large British multinational general and grocery
merchandise retailer company. The headquarter of the firm is in Welwyn Garden city,
Hertfordshire, England, United Kingdom. The company was founded by the significant efforts
and power of Jack Cohen in the year of 1919. The company is mainly operated through its
outlets or stores, thus the company is operated in around 6800 locations. The major areas where
Tesco is served are United Kingdom, Ireland, India, Malaysia, Thailand, Czech Republic, Slovak
Republic, Hungary, Poland etc. Thus, the company deals in supermarket, hypermarket and
superstores and convenience shop (Carvalho and et. al., 2019). The overall growth of the
business is mainly in-consisting over the efforts of employees, thus the company is having
around 4,50000 employees who are operated at the global level and contributes their significant
efforts in the growth and success of business. The overall revenue of Tesco is around £63,911
million, which shows a higher growth of the business. The major concern of Tesco is be worked
within an effective organizational structure in respect to executing systematic business
operations (Mroz and et. al., 2019). Therefore, an appropriate organizational structure is effective
in promoting positive culture which motivates people to work with more collaboration and
enthusiasm.
1.3 Research Rationale
The study in focus is based on analyzing the potential impact of organizational structure
and culture over the success of an organization (Di Stefano, Scrima and Parry, 2019). Therefore,
this is an effective academic research which has its own significance in developing the academic
skills of a learner and researcher to investigate. In addition to this, the present exploration is also
significant in developing detailed knowledge regarding the importance of organizational
structure and culture, this study also defines the impact of effective structure and culture over
increasing the performance of an organization (Duan, Cao and Edwards, 2020). Another reason
for execution of this study is that, it is a most common issue in business context and has a direct
influence over the operations of business, so, this study is efficacious in resolving the issue of

managing organizational culture for the purpose of better execution of business operations. This
study is also developed for the personal interest of the researcher, as this investigation is
effective in exploring academic knowledge which in turns in creating value in attempting future
projects in more liable manner.
1.4 Research questions
This refers to be the most imperative area of an investigation as it is effective in
providing suitable direction to the researcher to implement all investigation activities in right
manner (Helmreich and Merritt, 2019). This section of research is creating value in developing
detailed theoretical analysis via opinion evaluation of authors and writers. The appropriate
questions of investigation mainly determines the intention of conducting a research and the key
questions of this present exploration are associated as under:
 What is the significance of organisational structure in its functioning?
 What will be the role of culture in achieving success for Tesco?
 How access the influence of organisational structure and culture over the success of
Tesco?
 How an organisational structure is effective in building an effective culture for Tesco?
1.5 Research Aims and Objectives
Aims:
An investigation aim is mainly expressing the intention or an aspiration of an investigation study
(Hughes, Rana and Dwivedi, 2020). Therefore, it summarises in a predetermined statement
which represents the intention of conducting the exploration. It mainly represents in a single
statement in which variables are presented. Thus the key aim of this present investigation is “To
analyse the potential impact of organisational structure and culture over the success of an
organisation". A Case study on Tesco.
Research objectives:
This is also another imperative area of an investigation as it mainly based on the aim of
the research and in this variable are separately defined in different statements (Lewis, 2019). The
suitable objectives of this present exploration are defined as below:
 To understand the significance of organisational structure in its functioning.
 To determine the role of culture in achieving success for Tesco.

 To access the influence of organisational structure and culture over the success of Tesco.
 To Ascertain the ways through which an organisational structure can build effective
culture for Tesco.
Chapter 2: Literature Review
2.1 Introduction of Literature Review
A literature review refers as an effective area of exploration as it is significant for a study
to conduct detailed evaluation which would be effective in generating effective theoretical
framework (Limaj and Bernroider, 2019). This area of exploration is mainly based on secondary
sources, thus in this data is mainly gathered through secondary sources like books, journals,
published and non-published articles. In addition to this, the basic development of this area of
relay upon past investigation work, thus this section is effective in exploring the understanding
of the researcher and learner in regard to a specific area via execution of detailed investigation.
In this present investigation context, the study is conducted over the area of analyse the potential
impact of organisational structure and culture over the success of an organisation. Therefore, in
this detailed execution is required to assist the work in right manner so that issue can be resolved
in effective way (Martínez-Cost, Jiménez-Jiménez and Dine Rabeh, 2019). This section is
imperative in developing theoretical framework via determining the books, journals, formal
investigation etc. over the similar study area, thus in this execution is mainly developed over the
already accumulated information. This is the most effective area of an investigation as it is
important in providing summarised view about the investigation and explore understanding in
relation to a specific area.
2.2 The significance of organisational structure in its functioning.
According to the Ingram (2019), there are different numbers of factors that differentiate
small business operations from large business operations or functions, one of which is the
development of a forma and effective organisational structure. This is an important and essential
for growth of an organisation to give accurate guidance as well as clarity on particular human
resource problem, such as managerial authority. Along with this, an organization requires
structure to develop and be profitable; otherwise they have people pulling within all sorts of
various directions. Proper planning the structure see there is sufficient human resources with the

appropriate skills to attain the business’s goals, and see that duties are clearly defined. Every
individual has a job description that outlines responsibilities, and each job occupies its own place
on the organization chart of company. Organizational structure helps company in improving its
functioning effectively and systematically. There is different significance of organizational
structure over business functioning of an enterprise. These are, allows for better communication,
clear reporting relationship, growth and expansion, efficient tasks completion etc. These are
considering major significance of organization structure that will be beneficial for an enterprise
in expansion of its business operations and functions at international level. For example: A well-
designed organization structure of company facilitates in the completion of projects. Project
managers can identify the human resources accessible to them if the capacity of each
department’s duties – and each team member’s capabilities – is clear. Therefore, organisational
structure is an effective formal system of tasks that are reporting interconnection that controls,
coordinates and encourages employees at workplace. Thus, it basically helps the business in
associating the work in more viable manner to achieve business goal and objectives.
Consequently, organisational structure is important for an organisation in enhancement of its
business functioning easily.
As per the opinion analysis of Gill Corkindale, 2011, an organisational structure is
defined as the network of relationships among people and positions in an organisation. In another
words, it can also be determined as an established pattern of relationship in between of
components of the business (Mohamed and et. al., 2019). An appropriate organisational structure
has assorted significance in which some are described as below:
Clear cut authority relationship: This refers to be the key significance of organisational
structure as it helps the business in delivering authority and responsibility among the employees
in a business (Tarba and et. al., 2019). It basically helps the business in recognising the role of
each individual and their accountability to the business. This basically helps the large business
organisation in assigning the right duty to the right employees as per analysis of their capability,
therefore, this in turns in creating value in attaining growth via the suitable implementation of
business operations.
Encouraging growth: It basically renders the framework in which a business operates its
functions, Therefore, if an organisation follows a flexible business structure then it will help the
association in meeting challenges and creating opportunity for achieving higher competitive

advantage. It helps in facilitating the growth of a business via developing its capacity so that
increased level of activity can be handled (Unterhitzenberger and Bryde, 2019).
Efficient task completion: This is also another key significance of an effective organisational
structuretherefore, an effective and flexible business structure helps in implementing
coordination and collaboration among the employees this would be beneficial in effectively
completion of business task. Therefore, within an effective organisational structure task are
effectively assigned to the appropriate person which is being efficacious in terms of business to
gain growth by completion of task within a limited time duration.
2.3 The role of culture in achieving success for Tesco
As per the view presented by Ashworth (2015), Organizational culture consists of
mutual beliefs and values recognized by the business’s leaders and after that communicated as
well as reinforced via different methods, eventually shaping workers perceptions, behaviours and
understanding. Organisational culture plays an effective and essential role improving business
success and growth of an organisation. There are different advantages of culture for an
organisation in attainment of its business success. These advantages are effective
communication, improved business performance, improved productivity, reduced employee
turnover etc. These are considering main benefits that will be essential for success and growth of
company at national as well as international level. In addition, Strong culture of an organisation
leads to ongoing involvement as well as participation by a business’s employees, and can
forecast current and future financial performance or success. Tesco is an enormous retailer
structure which is basically worry over actualizing a compelling working society to achieve
higher development and achievement. There are different job of culture in the development of
Tesco, as authoritative culture goes far in making the brand picture of the business, the way of
life likewise compelling fit as a fiddle to the manner by which representatives associate at their
work environment, The successful hierarchical culture is additionally viable in building a
passionate connection to the venture A strong corporate culture of company respects the
employees, developing enhanced mutual trust and collaboration across the business. Therefore
by having string culture will be beneficial for an organisation and improvement of its growth and
success in marketplace.
According to the supposition expressed by N.R. Narayana Murthy, 2020, hierarchical
culture is characterized as an essential perspective which assumes a viable job in the

development and accomplishment of business. Authoritative culture mostly characterizes as the
basic convictions, suppositions, qualities and methods for interfacing which adds to the
extraordinary social and mental condition of a business (Dhir, 2019). The hierarchical culture
includes a business desire, understanding, theory and the qualities that help individuals conduct
and is communicated in part mental self-portrait, inward activities, connection with the outside
globe and future desire. (Aljuwaiber, 2016). Notwithstanding along these lines, hierarchical
culture has additionally play out a powerful job in methodicallly execution of business activities,
hence, this is likewise effectual in creating suitable arrangements that are compelling for a
business to pick up development and achievement.
2.4 The influence of organisational structure and culture over the success of
Tesco
According to the Lee, Shiue and Chen, (2016), Organisational structure and culture are
essentially related to each other and make positive impact on business success. For
understanding the impact of culture and structure on business success it is important to recognize
organisational culture, structure and business performance. Structure and culture of an
organisation are the key components in a business’s success. If an enterprise operates by
concentrating on these aspects, it becomes easier to attract large number of consumers as well as
increasing competition. Whether an organisation is small or large in its size, its efficiency relay
on how it is structure. This structure of an organisation gets built-up under the influence of
business culture that in move to impact on business capability to implement changes in effective
manner. If an organisation is capable to keep an effective and positive culture, it becomes
capable to create well-planned organisational structure that develops it easier for business
managers in order to implement changes as well as accomplish success. Organizational structure
movements in an organizational culture, but it are consistent, culture of an Organizational
pertains to a deep view that covers number of small organisational problems and aspects also.
Hierarchical structure is the framework which traces those specific exercises will be
coordinated in association for achieving foreordained objectives and targets. Exercises
incorporate job, runs just as obligations. Alongside this, authoritative structure confirms that how
data will stream inside degrees of organization. Apart from this, Organisational culture is are the
assumptions, beliefs, values as well as way of interacting which have its contribution within
unique social as well as psychological environment of business firm. Both culture as well as

structure of organisation have wide influence over the success of Tesco. Because organisational
culture is responsible for creating such environment in which business will be managed and its
operations conduct in effective manner which ultimately result in success or failure of company
(Hernaus, Vuksic and Štemberger, 2016). In simple term, culture is created as well as managed
and goal will bring value, vision and mission of Tesco together. Along with this, organisation
culture serve catalyst which assist in guiding behaviour of Tesco staff member's that they have to
exhibit towards each other.
In addition to this, selecting appropriate organisational structure result in the success of
business because it will help in conducting work within more effective manner. Tesco is
following functional organisational structure which help company in them in conducting their
operations in proper manner which assist in success of respective retail organisation by
accomplishing their objectives within required duration.
2.5 The ways through which an organisational structure can build effective
culture for Tesco
According to the Duggan (2019), in order to develop an organizational structure involves
explaining the structure around which their business operates. By explaining how the enterprise
works, company more effectively select leaders as well as make effective and accurate decisions.
A clearly established structure supports workers resolve disputes and work with each other to
accomplish strategic goals. Firstly, Company can determine what type of governance they
require to make decisions. Typically, an initial steering group writes the business plan, acquiring
funding as well as develops the first proposals. Secondly, company must establish rules by
stating how informal and formal groups operate within the enterprise. For instance, committees
characteristically use Robert’s Rules of Order in order to conduct meetings. Therefore, rules and
regulations help an organisation in making of effective culture. Thirdly, develop task forces as
well as action committees to execute activities. These people create particular changes to policies
and also practices in order to accomplish their goals. Therefore, these are effective ways that will
be used for developing an effective organisational structure.
Organisational structure involves several jobs, responsibilities as well as departments
within enterprise which are coupled with extent of management, control and authority (Azizi and
Rowlands,2018). In addition to this, organisational structure consist relation within several
members of business firm. Moreover, it is the framework in which managerial as well as

operating task will performed. There is wide relation within organisational structure as well as
culture as it help in reaching goals of Tesco effectively and also need that structure should be
formal. Moreover, it is essential to distribute task within different group for ensuring that two
peoples are not working on same project so they will get output for inputs. Because business firm
cannot conduct their activities without people, this will create different informal structures within
business firm that will result in different perceptions, attitude, traits, behaviour and many more
with different kind of aptitudes. Moreover, organisation culture in some manner defines structure
f company but structure can also partially define culture of organisation.
In simple term it can be said that structure is framework for the culture to implemented
whereas, culture dictates that how a business firm have to be structured (Al-Kurdi, El-Haddadeh
and Eldabi, 2020). It will not matter that how big company is if organisational culture starts to
disintegrate because this matter is all related to time till decided structure is following. Moreover,
function organisational structure has several advantages within organisation such as: -
 Functional organisational structure provides assistance in accomplishing benefits of
specialization work. Moreover, ever functional in charge is an expert within their area as
well as also provide assistance to subordinates in performing better within their
respective areas.
 Functional organisation structure creates such culture within organisation which will
remove burden of top executives (Greer and Egan, 2019). In addition to this, there is
pointed supervision within business firm and every function charge looks after his
functional area only.
 Within one functional area only functional manager is needed to have expertise which
facilitates better executive development of functional organisational structure.
2.6 Conclusion of Literature Review
After going through this literature review section, it has been summarised that,
Organisational structure as well as culture both have wide impact on working of business firm.
Along with this, both of these result in success of organisation by accomplishing their goals and
objectives (King, Hopkins and Cornish, 2018). In addition to this, organisational culture create
positive environment in company and help employees in conducting their operations within
effective manner which result in gaining success and long term sustainability in business
environment. Furthermore, structure of Business firm has to be effective because by these

activities are managed in appropriate manner and help in accomplishing goals and objectives. In
simple term it can be said that selecting suitable organisational structure is necessary because this
will help in each and every operation of business and result in accomplishing objectives.
Chapter 3: Research Methodology
This area gives point by point information on various methods that has been embraced by
the researcher for directing whole investigate in sufficient way. So as to lead this investigation
based on analyses the potential impact of organizational structure and culture over the success of
an organization, in point by point way researcher has utilized assorted methods that are
significant for generating accurate results (Brockbank, McGill and Beech, 2017). Some essential
aspects that are significant for this investigation are associated as under:
3.1 Research process
Research process incorporates scope of sub exercises like evaluating data, finding it at
perfect place, analyzing it viably so as to acquire required result of the proposed results in
appropriate manner. In setting of this present research investigator has followed compelling
exploration process that incorporates fundamental stages, for example, determination of research
topic, formation of appropriate aim, development of objectives and questions, execution of
literature review, Data collection tools through primary and secondary sources, analysis of the
information, conclusion, recommendation and reflection based on investigators own experience
(Joslin and Müller, 2016). This is the primary procedure that gives clear direction to the
researcher which underpins them in finishing overall investigation work within the given time
frame.
3.2 Research approach
There are principle two kinds of research approaches that are implemented
through the researcher for the intention of directing exploration in adequate way. Research
approach is mainly of two types i.e. inductive and deductive research approach. In regard to the
implementation of the exploration based on analyzing the potential impact of organizational
structure and culture over the success of an organization, researcher has picked deductive
research approach (North and Kumta, 2018). The principle purpose for selecting this
methodology is that it is an effective tool which is based on developing detailed information with

the use of developing theories and hypothesis that are convenient for a study. Additionally,
deductive research approach is equivalent or quantitative analysis.
3.3 Research strategy
In the implementation of a research the fundamental consideration of a researcher
is to make an appropriate selection of research strategy, for the purpose of assisting the overall
investigation in suitable manner to drawn valid and reliable results. This is principally performed
through questionnaire, interview, survey, case study, focus group and so on. Therefore, In the
present investigation survey is being utilized by the researcher with the collaboration of
designing questionnaire (Lee, Shiue and Chen, 2016). Thus, this is recognized to be the best way
to conduct primary research. The primary explanation for utilizing this technique is to get
enormous data from focused group. Along with this, this tool is effective in gathering
information from a wider population within a limited period of time, therefore, this is a less time
and cost consuming process.
3.4 Research methodology
It incorporates different tools and methods which are incorporated by the
researcher for executing the whole investigation in viable manner to drawn valid results (Shanker
and et. al., 2017). The fundamental strategies remembered for this area are depicted underneath
in definite way:
Type of Investigation:
Quantitative and subjective are two primary types of examination which helps agent in
investigating by and large accumulated data in well way (Wei and Miraglia, 2017). In setting of
present examination researcher has organize quantitative research methodology as it is effective
in providing detailed analysis over the area of analyzing the potential impact of organizational
structure and culture over the success of an organization with the assistance of gathering
information that are based on original facts and figures. Along with this the quantitative tool is
also efficacious in providing accurate data via conducing observation in which information is
gathered through human perception.
Research design:
Research configuration is reasonably examined as the structure of assessment that has
been grasped by investigator for playing out the entire investigation in right way (Briscoe and et.

al., 2018). Research plan predominantly compelling in giving diagram determination to the work
to help the general work in right way to draw legitimate and dependable outcome. Research
configuration is for the most part of three sorts like expressive, exploratory and test examine
structure. In setting of this present investigation, specialist have used elucidating research plan as
it is viable in leading definite assessment through deciding the qualities of a particular marvel.
What's more, graphic research configuration is huge for quantitative examination.
Research philosophy:
In a research this considered to be the most imperative area of an investigation as it
mainly encompasses over positivism and interpretivism philosophy, therefore, the selection of
philosophy is based on the type of investigation (Hughes, Rana and Dwivedi, 2020). In the
context of this present investigation positivism philosophy has been applied by the researcher as
it is significant for conducting exploration over quantitative research and also effective in
providing data in numeric forms, thus this source is significant in providing detailed information
that are incorporated over actual figures.
Time frame:
This essentially indicates the real time limit that is taken for performing research in
enough way. To direct present research adequately researcher has utilized Gantt chart which is
for the most part used to present the all exercises of research alongside beginning and completing
time (Nævestad, Hesjevoll and Phillips, 2018). This mainly plays a significant role in assisting
the whole investigation in systematic manner to moving ahead to complement the work with
analysis of issue in appropriate manner.
3.5 Research instruments/tools
Data collection is considered as the technique through which researcher accumulates
appropriate data from various sources. Fundamental information collection techniques are
encompassing over primary and secondary aspects. Primary technique for information
assortment viably gives fresh and actual data to the researcher which is totally based on real
findings. This is so in light of the fact that researcher cannot be able to drawn valid outcome
without the support of primary research (de Sousa Jabbour And et. al., 2018). On the other side,
secondary source for information assortment is the one where researcher assembles data from as
of now led inquiries about or distributed information. This technique is reasonable for gathering
detailed information within lesser time period. With respect to this present investigation work,

information has been assembled through essential and auxiliary wellspring of information
assortment devices. Essential examination is for the most part executed by means of the help of
executing study in which poll is being created to accumulate data from the assessment of
respondents (Domínguez-Escrig and et. al., 2019). On the opposite side, auxiliary examination is
a basic zone which in turns in making an incentive in creating hypothetical system through the
assistance of social occasion data from books, diaries, distributed articles, non-distributed
articles, etc.
3.6 Sampling
Sampling is defined as the viable procedure through which examiner chooses test
populace by utilizing successful tool. Probabilistic and non-probabilistic are two primary sort of
data sampling (Doppelt, 2017). For leading this examination on analyses the potential impact of
organizational structure and culture over the success of an organization, random sampling from
probabilistic tool has been applied by the researcher. The primary purpose for selecting this
strategy is that it gives proportional chance to the whole population to get selected as the major
sample of an exploration. In setting to this present research 40 is recognized to be the suitable
sample size for gathering valuable information.
3.7 Ethical implications
Generally, the success of present exploration totally depends upon sources that
have been received by researcher for reaching at appropriate results and findings. Alongside this,
it tends to be additionally said that researcher is required to perform all the investigation under
the line of research ethics, in this way it is required for the examiner to follow explore morals for
the goal of helping the entire work in right way without confronting any issue that influences the
general working of research (Manley and Valin, 2017). Research additionally needs to guarantee
their respondents about the wellbeing and security of their own data, or the analyst need to
oversee time to finish the work in productive.
Chapter 4: Data Analysis and Presentation
Data analysis and presentation are recognised to be the most imperative area of an
investigation as it is significant in analysing and interpreting the information, in respect to
generating effective and valuable results. In the context of this present investigation thematic
analysis is considered to be the most appropriate tool as it is effective in generating equivalent

outcome (Felipe, Roldán and Leal-Rodríguez, 2017). Thematic analysis is suitable for
conducting appropriate analysis over the area of analysing the potential impact of organisational
structure and culture over the success of an organisation. Therefore, in this theme are developed
over the questions of questionnaire and analysis is being done through graphs and charts.
Thematic Analysis:
Theme 1) Individual is aware about the concept of organisational structure and culture.
Q1) Are you aware about the concept of organisational structure and culture? Frequency
a) Yes 38
b) No 2
Figure 1:Awareness about organisational structure and culture

Theme 2) An appropriate implementation of organisational structure and culture is effective for
the success of an organisation.
Q2) According to you, an appropriate implementation of organisational
structure and culture is effective for the success of an organisation?
Frequency
a) Yes 37
b) No 3
Figure 2: Relationship between structure & culture and success of the organisational

Theme 3) There are assorted significance of organisational structure in increasing the
performance of Tesco.
Q3) As per your view, what are the major significance of organisational
structure increasing the performance of Tesco?
Frequency
a) Clear cut authority relationship 8
b) Encouraging growth 12
c) Efficient task completion 10
d) Stimulating creativity 10
Figure 3: Significance of organisational structure & culture and increasing the performance

Theme 4) The organisational culture contributes toward improving employee’s performance at
workplace.
Q4) As per your view point, does organisational culture contribute toward
improving employee’s performance at workplace?
Frequency
a) Yes 36
b) No 4
Figure 4: Organisational culture and its contribution toward improving employee’s performance

Theme 5) There are assorted roles that are performed by organisational culture in the context of
Tesco.
Q5) According to you, what major roles are performed by organisational culture
in the context of Tesco?
Frequency
a) Building an emotional attachment to the enterprise 10
b) Systematic execution of operations 8
c) Developing appropriate policies 12
d) Providing shape to two-way communication 10
Figure 5: Impact of organisational culture in the context of Tesco

Theme 6) Organisational structure and culture does have positive impact over the success and
growth of Tesco.
Q6) As per your opinion, which kind of influence does organisational structure
and culture has over the success and growth of Tesco?
Frequency
a) Positive 36
b) Negative 3
c) Neutral 1
Figure 6: Impact of organisational structure and culture on the success and growth of Tesco

Theme 7) There are different organisational structure that are mainly followed by the businesses.
Q7) According to you, what are the basic organisational structures that are
mainly followed by the businesses?
Frequency
a) Functional Organisational Structure 25
b) Divisional Organisational Structure 7
c) Matrix Organisational Structure 8
Figure 7: Organisational structures followed by businesses

Theme 8) The functional organisational structure is suitable for Tesco to gain growth and
success.
Q8) Do you think that, functional organisational structure is suitable for Tesco
to gain growth and success?
Frequency
a) Yes 37
b) No 3
Figure 8: Suitability of functional organisational structure for the Growth and success of Tesco

Theme 9) There are several factors that involve in organisational structure that support in
building effective culture at workplace.
Q9) What are several factors involve in organisational structure that support in
building effective culture at workplace?
Frequency
a) Corporate Governance 15
b) Flow of work 10
c) Policies and practices 15
Figure 9: Organisational structure that support in building effective culture

Chapter 5: Discussion and Interpretation
Thematic Analysis
Theme 1) Individual are aware about the concept of organisational structure and culture.
Interpretation: Right now, examination has been directed among 40 respondents and, from the
assessment of the previously mentioned chart it has been dissected that, 38 out of 40 individuals
know about the idea of hierarchical structure and culture as they are having critical information
about the equivalent. In this way, remaining individuals are not in worry with equivalent to they
are not so much having suitable thought regarding the zone of hierarchical structure and culture.
Theme 2) An appropriate implementation of organisational structure and culture is effective
for the success of an organisation.
Interpretation: In this present survey the study has been executed over the area of analysing the
appropriateness of implementing organisational structure and culture for the success of business.
Therefore, as per the analysis of the survey report it is being evaluated that, 37 out of 40 people
are in favour with this statement and as per their view the effective implementation of
organisational structure and culture is effective for the success and development of a business
and remaining people are not in favour with the same as per their view organisational culture are
not much really significant for the development of business performance.
Theme 3) There are assorted significance of organisational structure in increasing the
performance of Tesco.
Interpretation: According to analysis of the above-mentioned graph it has been interpreted that,
there are assorted significance of organisational structure in increasing the performance of Tesco.
Therefore, as per their opinion a suitable implementation of an appropriate organisational
structure is creating value for the business in attaining higher growth and success. 8 out of 40
people are in favour of clear cut authority relationship as per their view an appropriate structure
is creating value in developing good interconnection among the employees, 12 individual are in
favour of encouraging growth, thus people think that an effective culture motivates people to
perform more effectively to gain growth and success, 10 respondents are in favour of efficient
task completion and remaining people are in concern of stimulating creativity. Thus an
appropriate structure is mainly efficacious in conducting systematic execution of operations that
are valuable for Tesco in developing their performance and operations at market place.

Theme 4) The organisational culture contributes toward improving employee’s performance at
workplace.
Interpretation: In this present evaluation the study has been executed over analysing the factor
that the organisational culture is effective in contributing toward improving employee’s
performance at workplace. Therefore, in this the execution is executed among 40 respondents
and out of that, 36 people are in favour with this statement, that the organisational culture
contribute toward improving employee’s performance at workplace. Therefore, as they think
that, suitable business culture is efficacious in developing good interrelationship among the
employees which in turns in creating benefit in developing the operations held by employees at
work place. Leftover people are not in favour with the same as per their view the organisational
culture does not effectively contributes toward improving employee’s performance at workplace.
Theme 5) There are assorted roles that are performed by organisational culture in the context
of Tesco.
Interpretation: From the in-depth analysis of the survey report it has been analysed that, there
are assorted roles that are basically performed by organisational culture in the context of Tesco.
Therefore, Tesco is a large multinational retailer firm, which is mainly concern over
implementing effective culture for the purpose of effective execution of organisational
operations and functions. 10 out of 40 people are select the option of building an emotional
attachment to enterprise, thus as per their view an effective culture is significant in developing
effective emotional attachment, 8 individual go with systematic execution of operations,
therefore, as per their view, effective culture contributes in conducting systematically business
operations, 12 people are in favour of developing appropriate policies and remaining people are
select the area of providing shape to two way communication. As per their view, organisation
culture mainly significant in improvising the communication within the workplace.
Theme 6) Organisational structure and culture does have positive impact over the success and
growth of Tesco.
Interpretation: Right now, the study has been led among 40 respondents with respect to the
region of examining, which sort of impact does authoritative culture and structure has over the
achievement and development of Tesco. 36 out of 40 individuals said that Organizational
structure and culture has positive effect over the achievement and development of Tesco. on the
opposite side, 3 individuals are not giving any conversation on equivalent to they are nonpartisan

about this and remaining individuals are go said that Organizational structure and culture has
negative effect over the achievement and development of Tesco. According to the investigation
of most of responsive, it has been examining that, singular imagine that as an enormous very
much rumoured business it is very significant for Tesco to be worry about actualizing successful
structure and culture for overseeing reasonable execution of activities.
Theme 7) There are different organisational structure that are mainly followed by the
businesses.
Interpretation: According to the execution directed over the study report it has been broke down
that there are various authoritative structure that are altogether trailed by the business, along
these lines 25 out of 40 individuals select the choice of utilitarian hierarchical structure according
to their view, this perceived to be the best structure which is actualized by the organizations to
execute viable activities, subsequently, right now classes among the offices that depend on
divided tasks, 7 individuals are go with divisional hierarchical structure, consequently the
divisional structure is a sort of authoritative structure that bunches each authoritative capacity
into a division and staying individual select the choice of framework authoritative structure, right
now require to report more than one boss. In any case, according to the examination of most of
individuals useful hierarchical structure is predominantly critical and generally applied by the
organizations to achieve development and achievement.
Theme 8) The functional organisational structure is suitable for Tesco to gain growth and
success.
Interpretation: Functional organisation structure is that which utilise for organising workers and
grouped are based on individual skills and knowledge. In simple term it can be said that
functional structure divides organization into departments which are based on their functions.
For Tesco functional structure is suitable because there are several departments within this which
help company in conducting their work within more effective manner. Along with this, selection
of appropriate organisational structure result in gaining growth as well as success for business.
After going through graphical presentation, it has been analysed that, out of 40 respondents 37
are saying that yes for Tesco functional organisation structure is suitable because it provides
assistance to company in their growth and success. Whereas, remaining 3 are saying that for
Tesco Functional organisational structure is not suitable as it will not help in success of business.

Theme 9) There are several factors that involve in organisational structure that support in
building effective culture at workplace.
Interpretation: There are several factors which involved within structure of organisation which
assist in building effective culture within workplace such as corporate governance, flow of work
as well as policies and practices. Each have its own importance which has been identified
through above mention graphical representation. As out of 40 respondents 15 are in the favour of
corporate governance as they are saying that it is the major factor which involved within
organisational structure which help in building effective culture. In addition to this, another 15
people are saying that policies as well as practices are the factors that involved in organisational
culture and provide aids in building positive culture in company. Thus, they are in favour of
procedures and policies. Whereas, remaining 10 are saying that flow of work is factor that
included in structure of business firm and help in developing effective culture in company.
Discussion of Secondary Research
Theme 1: The significance of organisational structure in its functioning.
From the opinion analysis of the authors it has been discussed that, organisational
structure and culture are recognised to be the key area of an investigation as these are significant
for the growth and development of business. Therefore, businesses in today's modern scenario
are mainly concern over implementing effective organisational structure and culture as it is
significant for a business-like Clear-cut authority relationship, encouraging growth, Efficient task
completion, Stimulating creativity etc. Thus, organisational culture is imperative in improvising
the operations and functioning of the business. The business now a day's are focuses over
implementing effective organisational structure as to managing control over the operations and
progression of the business, However, the an appropriate organisational structure is also
significant in developing good culture in which people can work with more collaboration and
coordination, which in turns in creating value for the firm in attaining higher growth and success.
Theme 2: The role of culture in achieving success for Tesco.
By analysing opinion of authors, it has been analysed that, organisational culture is key
area of research and its help company in achieving their objectives which result in success of
business firm. Thus, several respondents are saying that organisational culture play important
role in accomplishing success for business. In simple term it can be said that corporate culture
involves vales and unwritten rules of conduct for company and also include management styles,

priorities, beliefs and so on. Thus, both organisational structure and culture are interrelated with
each other and result in success of business. It can be said that, company who select appropriate
organisational structure and build positive culture can attain success in quicker manner. In
addition to this, good or positive culture within company motivate staff member as they work in
effective manner which result in success of business firm.
Theme 3: The influence of organisational structure and culture over the success of Tesco.
From analysing opinion of authors, it has been identified that organisational structure as
well as culture both are interrelated with each other. Because appropriate structure of company
conduct operations in effective manner which build positive culture in company and result in its
success. Business environment is competitive in nature so for long term sustainability within
dynamic environment organisations are focusing on framing appropriate structure. For respective
organisation, Functional organisational structure is appropriate as it help company in conducting
their operations within more effective manner. As there are several divisions in business firm in
which each need to be operate in appropriate manner. Thus, such type of practices creates
positive culture and success of business firm.
Theme 4: The ways through which an organisational structure can build effective culture for
Tesco.
According to the viewpoint of different authors it has been analysed that organisational
culture have its important role within organisation as it results in conducting daily operations
effectively as well as also help in building appropriate culture for Tesco. For a company it is
essential to have positive culture because it will have impact on nature of staff members. Thus, it
is needed to have positive impact because they are important assets of company who help in
accomplishing goals and objectives of business.
Chapter 6: Conclusion, recommendations and implications for
further research
7.1 Conclusion
After going through entire research, it has been summarised that, organisational structure
is the process which defines that how activities like task allocation, coordination as well as
supervision are directed for accomplishing aim of organisation. Moreover, it also affects action
of company as well as also provide foundation on that operating procedures and routines rest. An

organisation gets structured in several manner which are depended on its objectives. Apart from
this, organisational culture is the system in which beliefs as well as attitudes are shared within a
business firm and also provide guidance in relation of behaviour of their members. In simple
term it can be said that corporate culture involves vales and unwritten rules of conduct for
company and also include management styles, priorities, beliefs and so on. Thus, both
organisational structure and culture are interrelated with each other and result in success of
business. It can be said that, company who select appropriate organisational structure and build
positive culture can attain success in quicker manner.
Furthermore, selection of suitable organisation structure playsan important role in
working of a business firm because it result in building good culture within company. There is
different types of organisational structure i.e., functional structure, divisional structure and
operational structure. But for Tesco functional organisational structure is more suitable which
has been identified through research. Apart from this, by analysing viewpoint of respondents
majority organisational structure and culture both result in success of an business firm. They are
saving that for Tesco company functional organisation structure is suitable business there are
several operations which conduct by respective company. Through functional organisational
structure these are divided in appropriate manner and activities of business will conduct
effectively which result in its growth as well as success. There are several factors which are
involved within organisational structure and help in building effective culture in workplace such
as corporate governance, flow of work as well as policies and practices. Out of these three two
are more important for Tesco i.e., corporate governance as well as policies and practices because
these help in building effective culture in company which identified through views of
respondents. So, this overall research says that for an organisation it is essential to select
appropriate organisational structure which is suitable for company. Along with this, developing
good culture in company build positive atmosphere in which staff members also feel motivated
while doing work and help company in accomplishing goals and objectives.
7.2 Recommendations
As per the entire information which has been developed within this research it has been
determined that concept of appropriate organisational culture and structure is highly beneficial
for business firm but still at same time it involves several complications for organisation. Thus,
for dealing with these issues and conducting business activities within effective manner some

recommendation has been provided to management team of Tesco which they can execute in
easy manner for successful running of respective company. Few recommendations are mention
below: -
 At first, Tesco manager have to create a dream structure in advance before implementing
any organisational. Because with the assistance of this they can identify how operations
of different department will conduct in company. Thus, appropriate structure will be
selected and implemented within their working.
 After selecting suitable structure, it is important for manager of Tesco to communicate
their selected organisational structure to employees working within company. So that,
they will conduct operations in respective manner as per the requirements which result in
success of business.
 Moreover, chief of Tesco needs to make hierarchy of leadership in organization which
implies each individual need to assign according to their job in business. This keeps
divisions from contending and staff individuals from going over the leaders of their
administrators or accepting they don't need to follow an associate's heading since that
collaborator is certainly not a prevalent.
 Apart from this, it is also important to have proper organisation culture which can be
possible only when manager as well as leaders will listen to their staff members. Along
with this, they have to focus on communication that have to be two ways from top to
bottom and bottom to top.
 Along with this, in relation of organisational culture manager of Tesco have to take
feedbacks from their staff members on regular basis. Because if there will be any
requirement of changes then it will be done easily.
Above mention recommendation have to implement by Tesco in their working because it will
help them in implementing appropriate structure and building good culture which result in
success of business.
7.3 Implications for further research
The overall experience of research is good because it helped me developing my skills as
well as knowledge and also aid in understanding overall concept of organisation structure and
culture within success of business. After conducting this research, I feel happy because I am
having knowledge related to the concept of organisational structure and culture. Along with this,

I realised that staff members of Tesco are highly cooperative and given their precious time for
filling questionnaire and also sharing past information which is important part of my research.
Without support of staff members, I will not be going to be possible for me to collect proper
information about company in relation of respective project. After conducting this entire
research, it can be said that if in future I will get opportunity of conducting this type of research I
will give preference to interview method for gathering information. Because it is appropriate
method and provide opportunity to me in collecting information within more detailed manner
through asking open ended questions directly.
Apart from this, I can be said that after conducting research I can conduct investigation in
future also because I gained appropriate knowledge for conducting research and executing
activities in proper manner. Along with this, I am now able to develop effective strategies that
works as the supportive factor for me in managing team and leading them in effective way. I
have also faced many issues too while completing this investigation. Here, I have realized that
there were lots of disputes which have taken place at the time of conducting this research but still
I have handled the situation effectively with the usage of strong communication skill. This have
supported in completing the overall project within the provided time frame in effective manner.

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Appendix 1: A copy of the questionnaires
Questionnaire
Name:
Age:
Gender:
Email:
Q1) Are you aware about the concept of organisational structure and culture?
a) Yes
b) No
Q2) According to you, an appropriate implementation of organisational structure and culture is
effective for the success of an organisation?
a) Yes
b) No
Q3) As per your view, what are the major significance of organisational structure increasing the
performance of Tesco?
a) Clear cut authority relationship
b) Encouraging growth
c) Efficient task completion
d) Stimulating creativity
Q4) As per your view point, does organisational culture contribute toward improving employee’s
performance at workplace?
a) Yes
b) No
Q5) According to you, what major roles are performed by organisational culture in the context of
Tesco?
a) Building an emotional attachment to the enterprise
b) Systematic execution of operations
c) Developing appropriate policies
d) Providing shape to two-way communication
Q6) As per your opinion, which kind of influence does organisational structure and culture has
over the success and growth of Tesco?

a) Positive
b) Negative
c) Neutral
Q7) According to you, what are the basic organisational structure that are mainly followed by the
businesses?
a) Functional Organisational Structure
b) Divisional Organisational Structure
c) Matrix Organisational Structure
Q8) Do you think that, functional organisational structure is suitable for Tesco to gain growth
and success?
a) Yes
b) No
Q9) What are several factors involve in organisational structure that support in building effective
culture at workplace?
a) Corporate Governance
b) Flow of work
c) Policies and practices
Q10) Any recommendation for Tesco to improvise their structure and culture for the intention of
attaining higher growth and success.