Impact of Bullying and Harassment Stress on Performance and Staff Turnover

Running Head: BULLYING AND HARASSMENT STRESS ON STAFF
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Impact of bullying and harassment stress on the performance and staff turnover
10/25/2018

BULLYING AND HARASSMENT STRESS ON STAFF 1
Contents
Introduction..............................................................................................................................2
Workplace Bullying and Harassment stress of employees.......................................................2
Factors influencing Workplace Bullying and Harassment........................................................2
Influence of Workplace Bullying on Employees performance.................................................4
Resolution of the issue of Workplace bullying and Harassment...............................................5
Identifying gap in the knowledge.............................................................................................6
Research Questions.................................................................................................................. 6
Limitation of the Study............................................................................................................ 7
Conclusion............................................................................................................................... 7
Reflection................................................................................................................................. 7
References................................................................................................................................ 9

BULLYING AND HARASSMENT STRESS ON STAFF 2
Introduction
The report brings about the discussion of the research on the topic ‘Impact of bullying and
harassment stress on the performance turnover of the employees, and the critical analysis.
Workplace bullying is verbal, physical, social, or any psychological behaviour at the
workplace by their managers or leaders in the organisation. Workplace bullying is considered
as one of the major aspects of mistreatment of employees or staff in the organisation, which
influences their performance and productivity in a negative manner, thus it must be managed
(Galperin, 2014). Workplace bullying can occur in any type of the workplace, from the
corporate offices, to the shops, restaurants, cafes, workshops, community groups and the
government firms and organisations. Thus, the assignment consists of the description of the
theme with the review on the research papers, and analysing the impact on employee
performance and rate of turnover (Anand and Monika, 2017).
The report in the later part will include a research question, which will be based on the gap
identified through the research, from the multiple perspectives of different authors on the
workplace bullying and the influence on the staff performance in the organisation (Sansone
and Sansone, 2015). The topic is worthy to the readers, as it gives them an understanding of
the workplace safety and healthy environment. In addition, a reader as an employee or an
individual acquires knowledge about the standards and employee rights, which describes how
an organisation or the managers can prevent such things, and enhances the organisational
performance in the long-term (Astrauskaite et al., 2015).
Workplace Bullying and Harassment stress of employees
Workplace bullying is a common issue that refers to the persistent pattern or form of
mistreatment of employees by the managers, leaders, or superiors at the workplace. It can be
of any form, and can occur at any place. Harassment differs in the meaning, as it refers to the
illegal discrimination, and offensive conduct that adversely influence the terms and
conditions of the employment (Essen, Esquivel and Jha, 2014).
Factors influencing Workplace Bullying and Harassment
Workplace bullying is affected and influences the employee stress levels that hamper their
performance and productivity. Factors, which lead to the workplace bullying and harassment

BULLYING AND HARASSMENT STRESS ON STAFF 3
stress to the employees in the organisations, may be described at individual level, such as
gender, education, and status and the organisational factors, such as complexity of the task,
employee involvement, compensation, and others (Glambek et al., 2018). According to the
Raja Lakshmi and Gomathi, (2015), it has been stated that an individual is influenced through
workplace bullying, and the effects are observed on some of the factors, which affects the
performance of the individual. In addition, the organisational factors such as power and self-
esteem of the managers, leads to the bullying of their sub-ordinates and employees in the
organisation (Duffy, 2018). The authors has discussed that the bullying affects the physical,
psychological, and the professional factors of the staff working in the organisation. The
employees who are bullied often face the issues of cardio-vascular and depression, i.e.
physical factors. In turn, it includes the impact on the physical and mental health of the
person, and this further leads to the negative impact on their professional life, as unhealthy
body and mind will affect their productivity (Keskin et al., 2016).
The factors and the aspects of the workplace bullying establish a cause and effect relationship
in every organisation. Lewis, Megicks, and Jones (2017) are of the view that workplace
bullying often leads to the work stress in the employees. Work stress or job stress affects
their productivity and performance. The authors has discussed through their research on the
British small scale and large firms, where in it was found that a Workplace Employment
Relations Survey has been conducted in the British firms, both small and large (Glambek,
Skogstad and Einarsen, 2018). It has been also stated by the authors that the higher
emotional intelligence amongst employees will reduce their stress levels, and vice-versa
(Higgs and Dulewicz, 2016).
The organisations in the UK were assessed as the experience of the employees in the larger
firms was compared with the SMEs, and it was revealed that the workload, job-insecurity,
and the slow rate of promotion, and poor communication negatively affected the performance
of the staff in the British firms. In addition, it has been analysed that the components of the
job such as excessive job demands, resource inadequacies and the lack of autonomy and the
control over job leads to several bullying situations. Some organisational factors, which are
responsible why employees are bullied, in the organisations, these include power, self-esteem
and the differences, perceived threat, and organisational culture. The research findings also
led to the aspect that the people might bully each other due to the dissatisfactory
organisational arrangements or change in the working methods (Henning et al., 2017).