Bank of Hours Roster System at Bunnings Warehouse: Issues and Solutions

Bunnings Warehouse, a hardware chain owned by Wesfarmers, has a wide network of stores in Australia and is one of the biggest household hardware chains in the country. However, the roster method followed by the company has been objected by the employees as it makes them work overtime and sends them back early during lean periods. The union workers have raised objections towards the roster method and not paying the employees for making them work overtime. The consultancy service can help Bunnings by providing efficient employees who can handle work pressure and work efficiently during peak season. By hiring the consultancy company's service, Bunnings will be provided with more casual workers and experienced and qualified professional employees.

‘BANK OF HOURS’
OF BUNNINGS
WAREHOUSE

Bunnings Warehouse is a famous hardware chain is owned by
Wesfarmers since the year 1994.
Bunnings Warehouse is also present in New Zealand, Ireland
and United Kingdom.

Strength of Bunnings warehouse
• Presence of wide network of stores in
Australia.
• One of the biggest household
hardware chain in Australia.
• Loyalty programs and low price.

The roster method followed by the
Bunnings Warehouse has been objected
by the employees as
• it makes the staffs work overtime
• sending them back early during lean
period

The roster system has many advantages like :
• Convenience
• Reduced amount of working hours
• Flexibility

The issues which were raised by the staffs are :
• They are made to work over time during busy
periods.
• The staffs are not paid in the peak season.
• They are also send back home in the lean
period.

The union workers of The Retail and Fast Food Workers have
raised objection towards
• The roster method followed by the Warehouse.
• Not paying the employees for making them wok overtime

The manager of the consulting service can
help the hardware chain by:
• Providing efficient employees
• Who can handle work pressure
• Can work efficiently during peak season

The issue of ‘bank of hours’ roster system can
be seen as both a threat as well as weakness
because:
• It increases labour turnover rate.
• The employees will not feel motivated when
not paid during busy times.
• Absence of enough employees to work
during busy season.

The consultancy service will provide
professional advice to the Bunnings
Warehouse for a fee. It will target the
company executives and provide them
expert consultants. It will help Bunnings to
overcome the problem faced due to bank of
hours.

By hiring the consultancy company’s service:
• Bunnings will be provided with more casual workers.
• The consulting service will also provide experienced
and qualified professional employees.