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BUS703 Managing Research - Assignment

   

Added on  2020-02-24

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BUS703 Managing ResearchAssessment Task 1Draft of Background and Problem Definition of Research Proposal Provide a draft of your Background and Problem Definition using the four headings below. Please refer to the detailed guidelines for Assessment Task 2 to assist you with this task. Background to the problem (highlight the key issues/symptoms that have led to the problem/opportunity arising – use point form to summarise).Workplace conflict is an unavoidable matter within the retail organization, especially amongst the managers of retail. The conflicts can occur in more challenging places. Within the retail management, these issues can occur due to fractured relationships or opposing management perspectives. The issue that arose within Woolworths that the supply manager and the floor manager could not come to any specific solution due to limited resources. One manager was also blaming the other for discriminating the subordinates. There has been huge employee attrition; therefore the entire workplace came under an excessive stress due to more work load on the remaining employees. Woolworths is an organization with high reputation in the Australian market. The organization has been in the business for a long time and it had earned its reputation with the course of time. The higher management were also concerned and they started questioning the managers. Due to this two way stress, there have been huge conflicts between the managers. The employees were also aware of the ongoing conflicts; furthermore some of them started taking advantage out of the situation. They started working for less time which hampered the entire productivity of the store to a great extent. In addition to that, the customers started to complain as well. This hampered the reputation of the brand in the neighbourhood as well. The higher management also came up with few ideas in order to solve the issue, but they also need to find a solution of the ongoing conflict between the managers. To summarize, it can be said thatThere was conflict between the managers due to fractured relationships within the workplace along with opposing management perspective. Management decision (what is the decision management have to make that research will assist with? – in question form).How should the management solve the issue of conflict between the managers which has hampered the productivity of the store? Do the higher management require proactive negotiating approach in order to solve the issue? How do the management deal with the huge attrition in the organization? What should the management do to get the store reputation back? How would the management find out regarding the discrimination issue within the workplace?Research question (from a research perspective what information is required to answer the management problem?).How the productivity of the organization can get hampered with the internal conflict between the managers?
BUS703 Managing Research - Assignment_1

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