This assignment examines the significant leadership challenges facing Wirkkala, a small to medium-sized enterprise (SME) specializing in fruit and natural juice drinks in the UK. The focus is on their short to medium-term development of strategies, policies, and procedures for navigating the 'new normal'. Specific challenges include managing partnerships with leading UK supermarkets, adapting to local market variations, and implementing effective leadership styles. The assignment also explores how Wirkkala utilizes business analytics to inform its strategic decision-making, particularly in light of pandemics and the role of converging technologies.