Business Analysis: Identifying and Solving Business Problems at Thrive Consultancy

Business Analysis
Business analysis
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Business Analysis
Executive summary
In most business settings there exists different people from different backgrounds, when
people from different backgrounds are gathered at a place; there is a likelihood of some kind of
misunderstanding amongst them, resulting to various business problems. The purpose of this
report is to recognize and solve these business problems using a theoretical framework. Business
problems arise due to certain issues that are mostly brought about by some kind of
misunderstanding among various parties in an organization. This report will consider business
problems of Thrive consultancy.

Business Analysis
Table of Contents
1. Introduction 1
2. Overview of literature on the topic 2
(a). Literature review on previous empirical work found regarding business problems
(b). Theory to be used to investigate the business problems
i). Concepts and elements of the theory
Ii). Justification on why the theory helps to solve business problems
Iii). Managerial decision statement and corresponding research objectives and
research questions based on the theory and literature regarding the business issues
3. Methods and results 3
4. Findings of the analysis 4
5. Recommendations and Conclusion 5

Business Analysis
1. Introduction
This report will look at some of the business problems that Thrive consultancy
experiences. Thrive consultancy has been in operation for about a decade and a half now offering
three main services; Human resource consulting, Advertising/marketing consulting and strategic
planning. Business problems do occur in various business organizations. Despite it being a
common thing among business organizations, it is always the way that an organization handles
its business problems that will determine its future (Adomian, 2013 p.90).
Based on the nature of this organization, certain aspects about the operation and some
internal affairs have been changed and this has been noted to have a great influence on the way
things have been running lately .Working hours have been changed and this has greatly affected
the flexibility of work. Moreover, coffee machines have been removed and this is a concern for
some employees. Discussion will be presented to address problems.
2. Overview of literature on the topic
a). Literature review on previous empirical work found regarding business problems
Scholars and great academicians have proven time and time again that the growth and
survival of a business greatly depends on both internal and external factors (Bakker &
Demerouti,2014 p.45).Many times, however, people tend to put so much emphasis on external
factors and forget about some internal affairs that can bring a business to the ground. These
internal affairs range from a number of things such as management problems, relationship status
between the various staff in an organization, some crucial policies that govern and oversee the
day to day activities in an organization among others.

Business Analysis
Statistics have shown that about 60% of the companies and organizations that have recorded a
great deal of failure have been due to a change in some of their important policies that govern the
day to day activities of the organization. When some important and crucial policies are changed
within an organization, then people are affected since they are not used to the new policies which
could be even much strict than the ones they are used to (Boxall & Macky,2014 p.67).
A study conducted on some businesses and organization that have failed has revealed that there
is a common similarity among all these firms. Some of the most common share characteristics by
these failed firms are that they are all related to decision-based characteristics of the managers
and some owners of this organization, among these decision based-characteristics are
inflexibility, lack of a visionary nature, lack of fundamental management skills among others.
(Zikmund,Babin,Carr, Griffin, 2013 p.210).
Despite all these threats that these various business problems bring with them, there is a way to
solve and deal with such problems in case they arise. Quite a number of means have been
proposed, models and theories have been developed to deal with these various problems. First
and foremost, the most fundamental rule that should be applied in business problem solving is
that the process of problem solving should be proactive rather than reactive (Braine & Roodt,
2011 p.65).The process should not cause further rifts among the various individuals in an
organization; rather it should in line with its ultimate goal of ensuring a mutually respectful
relationship among the parties involved.
The narrowing process for instance is among one of the possible ways of resolving
problems in an organization. The diagram below shows a pictorial representation used for
problem solving in organizations and other forms of business entities.

Business Analysis
Fig1.Narrowing technique (Demerouti & Bakker, 2011 p.87).
b). Theory to be used to investigate the business problems
i) Concepts and elements of the theory
The theory that would be applied to investigate these business problems that are greatly
affecting Thrive Consultancy Company is the Job Demands-Resource theory: Taking stock and
looking back. The job demands-resource (JD-R) model was introduced about a decade and a half
ago and it has not only been used and applied into business issues of management but has also
acted as a source of inspiration to so many business organizations well-being (Demerouti &
Cropanzano,2010 p.67).