This report covers different types and purposes of organisations such as public, private, and voluntary sectors. It explores the characteristics, benefits, and legal structures of each sector. The relationship between organisational functions and their connection with objectives is also discussed.
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Business Environment
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INTRODUCTION Business environment refers to internal as well as external forces that have influence on the business activities. These factors mid range from policies of government to legal application. These are very dynamic and ever changing with the time and fluctuations in the business world. Organisations make plans and strategies in order to overcome the challenges possessed by such forces. It is important to to increase the overall performance and sustain in the competition for a long time. Business environment presence threats as well as opportunities for any business which should be identified and evaluated. There should be effective management and strategies to use the resources in changing environment so as to maintain the performance, increase profitability and growth. In this report, TESCO has been chosen which is a British multinational groceries and general merchandise retailer having its headquarters in Hertfordshire, UK. Furthermore, this report covers different types and purposes of organisation such as public, private and voluntary along with their size, scope and legal structures. In addition to this the relationship between different organisational functions and their connection with objectives, identification of positive and negative impacts of micro environment. These have been followed by an internal and external analysis of a particular organisation together with SWOT analysis. TASK 1 P1. Different types and purposes of organisations Organisations can be established in public, private or voluntary sectors by considering the nature, legal structures and other benefits. These sectors have their characteristics along with the benefits and demerits which should be considered before establishing an organisation. Some entities in the respective sectors have been provided below: Publicsector-Thissectorisassociatedwiththegovernmentandprovidesarangeof governmental services example infrastructure, public transportation, public education etc. British Broadcasting Corporation (BBC) is a public service broadcaster located in Westminster, London. it is one of the oldest and largest organisation in the field having more than 22000 employees. Its purposes are to provide impartial news and information with a view to engage the world and help them understand. To support learning for people of all ages, to show most creative, quality
content and to reflect United kingdom by reflecting culture and values. It has been established on the royal charter where an agreement is made between Secretary of State for Culture, Media and Sports. Private sector-This sector comprises of individuals and companies who run the organisation with the motive to make profit. The government of the country does not hold or on any shares or activities. In simple terms, there is no involvement of the government. In this category, TESCO has been chosen which is a retailer in groceries and general merchandise. Is operating at international level by making its present in many countries. Also, it is one of the leading and successful companies in this industry. The main purpose of Tesco is to make profit by creating value for customers to earn their lifetime loyalty. Also, to offer a wide range of products and services from groceries, household products, clothing to insurance with a view to meet the requirements of customers. It has been incorporated by forming MOA signed by its directors and shares were subscribed by the shareholders. The directors hold the power to make decisions and strategies which are applied within the organisation. Voluntary sector-The entities in this sector half no profit making motive. It is entirely different from private sector. It is directed towards the betterment of society and organisations are non governmental nonprofit. Sometimes, it is known as the third sector, community centre nonprofit sector. Oxfam as an organisation in which industry which is focused on eradication of global poverty. It was founded in 1942 and comprises of 19 independent charitable organisations having the same objective. It was registered in accordance with UK law. The headquarters are at Nairobi, Kenya. The purpose is to help people earn a living and provide them basic necessities in the situations of vulnerabilities. It supplies food and send children to school and stand against injustice. The legal structure a not-for-profit limited liability company which forms council of trustees. P2. Size and scope of range of different types of organisation The size and scope difference in all the three sectors which have been mentioned above. Every organisation has their purposes which are based on the size and scope. These two factors have been explain with reference to the entities presented above. These are as follows: BBC-When this company was established, the services were limited to the regions of United kingdom. After gaining success, it started broadcasting the news through television, radio and online in 28 languages. Therefore, the scope is quite wide as it services are provided throughout
the world. It employees over 20000 staff in total in which more than 16000 hour in public sector broadcasting. In addition to this, 35,402 are the individuals who are in part time, flexible and fixed contracts. TESCO-This organisation is one of the leading entities in the industry deals. Retaining services of selling tea products and services is not just limited to the national boundaries of UK. There are many markets in Europe and Asia along with USA where it sells the products and services. This is to capture wide markets and make the position more stronger. It is planning to expand its business in other countries as well for gaining a competitive advantage at international level. According to the data provided by Tesco, approx 500,000 people are working in the company at worldwide level. Also, it has around 7000 stores in different parts of the world. OXFAM-This entity has wide scope which extends to all those people who are fighting inequality to beat poverty together in different locations of the world. There are many countries who have participated in the activities of Oxfam. It helps in providing dignity and opportunity for underprivileged people. The working of Oxfam extends to who almost over 90 countries and they all share six goals and vision working towards removing poverty. It has spent around 1.27 million dollar and read more than22.2 million people as a part of long term development and humanitarian assistance programs. Along with this, 5,300 people around the world are associated with this organisation and there are 22,000 volunteers in volt who help in achieving the objectives. TASK 2 P3. Explain the relationship between different organisational functions Organisational function refers to main process or set of activities which are undertaken by a department or areas of a company. These may range from operations, human resources, information, finance and many more. The relationshipbetween these functionshas been provided as follows: Marketing-The activities undertaken by marketing department about researching the current requirements and demands of the customers. This unit provides valuable information which helps organisation produced new products with enhanced quality in order to increase customer satisfaction. Tesco has been improving in providing better services on the basis of data provided by marketing department. This hurts the organisation to connect in a better way with the outside world. It helps in achieving competitive advantage. Production department provides all the
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specification of the products that are being manufactured so that marketing function such as raising awareness of the newly developed product can be raised among the customers. This helps in gaining success. Finance-This function is connected with expenditure or utilisation of financial resources for different operations and processes. On the basis of reports provided by finance team, The entity makes business plans and strategies for enhancing the performance and retain the position in the marketplace. In order to manage the cash flows, why should be adequate funds which should be monitored regularly and a comparison should always be made against the standard to determine the associated risks. In the context of Tesco, it helps in achieving the long as well as short term financial goals by paying off all the related obligations. Human resource, marketing, production, operations etc. Communicate their individual need for farmers which can be allocated to carry the activities. Allocation of financial resources is done by finance department. Accounting-The functions accounting includes tracking the transactions occurring on daily basis regarding different account such as purchases, sales etc. With the function of accounting, cash flow maintained in an efficient manner. The requirement of additional funds is determined by accounting department. This helps in in achieving the objectives within the available resources leading to higher growth and productivity. Organisational structure can be maintained only if there is adequate funds together with close monitoring. All other units give the information of their respective transactions to accounting department in order to assist in making entries in me journals and books keeping a record of all the transactions. Human resources-This is related to the management of human capital within the organisation for achieving good performance. Another aspect is legal provisions which are applicable on a company. These are also included in policies to be implemented within the organisation. Training, development sessions etc. Can help the employees of Tesco to show their creativity and innovation in achieving goals and objectives. This further fulfils the needs and expectations of customers. This function fulfils the vacant positions before it is too late. Attractiveness of an organisational structure helps in getting best candidates for available job positions in the company. TASK 3 P4. Identify the positive and negative impacts the micro environment has upon business operations together with specific examples
Macro business environment our forces present outside the organisation which are beyond its control. A business can be affected majorly from the pressure put by such factors. Therefore, it is essential to conduct an evaluation and analysis of all the macro environmental factors for determining the risks so that appropriate strategies can be made in order to mitigate them. Pestel analysis is a framework used for assessing the impact of such forces. It has been conducted in the reference of Tesco which is as follows: Political factors-These are related to the activitiesof the government which affect the businesses. Text policy, foreign trade policy, trade restrictions, environmental law, labour law etc. Are some of its examples. There is increased intervention of the government. Tesco is an international company operating in many countries at global level. It has to comply with all the requirements of various nations advisor business can be affected in a negative manner. For example, import duty on goods can affect us go because it import some inventory from outside UK like China and East Asia. Apart from this, the withdrawal from EU membership has greatly increase the risk factor in in carrying the business activities from different countries in Europe. Economic factors-These are connected with the forces that prevails in an economy and affects it. Some examples are interest rates, tax rates, wages, inflation, reception and many more. investors judge the attractiveness of an industry on the basis of economic factors. With regards to Tesco, labour cost in UK can affect the supermarkets. For instance, the minimum wage rate is is increased in last few years which has caused upward shift in the cost involved in UK. Also, it should make strategies to balance the cost, prices and profits. One of the major reasons is the brand reputation. For this purpose, it can opt for diversification in international market for achieving the the increased shares. Social factors-These are the outcomes deriving from culture, environment, community, family etc. Every society holds some norms which are followed by the people living in there. These are the factors which greatly impacts a business as it operates within the society by using their resources. Tesco always conduct researchers and evaluate the trends and patterns followed by customers when it comes to shopping. It is useful in in providing the quality and products expected by the customers. This has made Tesco realise that customers are looking for super fast delivery with flexible goods return policy. also there should be one stop shopping for them to increase their satisfaction and convenience.
Technological factors-These are connected with the technological capabilities and evaluating the alternative which are available within the industry. It includes advancement and development of new technologies which can help bring innovation. In the context of Tesco, it embrace advancement in technology as an opportunity by adopting retrial technologies. Also, it makes huge investment in research and development to find the the appropriate technology which can help it sustain in the market. For example, it has introduced RFID technology which increase in store experience for customers, the stock is automatically counted and remove after sales etc. This has made the working more easier increasing high efficiency. Environmental issues-The factors of connected with ecological that influence the living people in a society. It covers the laws which have been enacted for protecting the environment after considering the damages. Companies are facing immense pressure from government agencies to address environmental issues. This is to increase the accountability for their actions to the society. Tesco has a team which look after the ways of collecting unwanted plastic bags from customers and recycle them. As the company is committed to use the renewable sources and generate electricity out of it. This is going to reduce the admission of harmful gases and carbon footprint. Legal factors-There are some laws present in legal system which are applicable on companies operating in UK and other countries. Tesco has faced many controversies and legal actions in the past on different factors. So, it has become more consistent towards fulfilling the legal requirements in order to avoid breaching or contravention of law. The can leads to to financial burden for settling the legal matters. TASK 4 P5. Conduct internal and external analysis of specific organisations in order to identify strengths and weaknesses Weaknesses and strengths are two aspects of every business which are affected by various factors whether internal and external. These have impact on business operations in negative as well as positive. These should be evaluated and analysed for determining the actual scenario to make strategies accordingly. SWOT analysis has been conducted for Tesco which is as follows: Strengths
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It is one of the leading groceries retailers in UK which has huge sales and revenue as compared to other supermarket chains in the country. Also the annual operating profit increased in past few years. It has market dominance in the context of market share and it has been gaining popularity in other nations as well. It has around 6800 stores in 14 countries making it a company having global presence. The number of stores are being increased every year as the operational plan is to to introduce new stores in different locations. It offers diversified product range by products by following diversification strategy which has made it successful. It uses advanced technology for enhancing shopping experience of its customers this lead to higher satisfaction. Weaknesses Tesco has filled in conducting business in America and Japan in 2012. the field export operations force the company to close doors in Japan after 9 years and then US after 5 years. It has been charged with the acquisition of false accounting declaration and miss representation of profits. The profit is affected it is of high debts and credit card liability. The low cost strategy has chances to reduce the profit margins. Sum of its stores perform very poorly. Opportunities It has introduced a new store called Jack’s which is discount store and has shown significant growth. This unlocks the opportunity to grow the business and successfully complete as a low-cost rifle with other competitors. It can get collaborated or strategic alliance with other reputed companies. Does can help it provide even wider range of products to attract the customers. There is an opportunity for joint ventures in the regions where Tesco stores are underperforming. the local companies can provide profound market knowledge which can help in improving performance in such regions.
ï‚·Online shopping trend is something which has emerged as a powerful opportunity for Tesco. Along with this, it can provide home delivery services. ï‚·Tesco can make plans of expanding the business in developing or emerging countries such as Turkey or Indonesia. This can help it gaining competitive advantage. Threats ï‚·The exit from EU referendum has declined the trade deals and cost have increased which is a threat for Tesco. ï‚·Government regulations, legal and tax matters along with other economic crisis have hamper the performance of Tesco. The impact of these factors can affect the operational efficiency and performance for a long time. ï‚·It has been involved in some of the controversies which has taken down the brand image. In future, if such charges are likely to be imposed on the company then and it is going to lose customers. ï‚·There are many companies who are giving tough competition to Tesco such as Walmart, Aldi etc. it is getting tougher for TESCO to survive in the market. P6. Explain how strengths and weaknesses interrelate with external micro factors
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