Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1...........................................................................................................................................1 P1 Different types and purpose of organisation..........................................................................1 P2 Size and Scope of Different Organisation.............................................................................3 TASK 2............................................................................................................................................5 P3 Relationship between different organisational functions and its link with objectives..........5 TASK 3...........................................................................................................................................6 P4 Positive and negative impact of macro environment on business operations........................6 TASK 4............................................................................................................................................8 P5 Internal and External analysis of organisation.......................................................................8 P6 Interrelation of strength and weakness with external macro factors......................................9 CONCLUSION..............................................................................................................................10 REFERENCES..............................................................................................................................11
INTRODUCTION Business environment is concept which includes individual, organisation and various factors which affect activities. Government, technology, economic, customers, competitors and so on are various components which indirectly control firms. Shareholders, suppliers, employees are elements which directly regulate operations. Executives need to have complete knowledge of system abilities and market conditions. This help them to utilise resources that is funds, material and workforce efficiently by using latest tools and technologies (Buğra and Savaşkan, 2012). Present report is based on Burberry Plc which are having their headquarters in United Kingdom and branches in different nations. It is a luxury fashion store which provides trendy clothes, accessories, cosmetics, sunglasses and fragrances. This assignment defines different types and purpose of organisation which vary with each other in size, scope, objectives and structure. Organisation functions have interrelationship which benefit administration to accomplish goals will also be discussed under this report. Internal and external analysis is done by management to acknowledgepositiveandnegativeimpactofmacroenvironment.Thus,strengthsand weaknesses is related with external macro factors. TASK 1 P1 Different types and purpose of organisation Each and every corporation require to establish their position in market. Entrepreneur set goals and objectives which are used as main aim to design system and make it function accordingly. Private, public and voluntary are various forms of organisation which differs in respect to their aims which are either to gain profit or to deliver appropriate things and services in market. TheNGO, NPO and profit firms are various sectors which are described below (Hilton and Platt, 2013): Basisof Comparison NGONPOFor Profit MeaningTheseareorganisation whichareincorporated toprovideadequate products and services for Theseareenterprises whichindividualor group of people start to gainappropriate Theseorganisationwhich areestablishedby entrepreneurtoutilise fundsandconduct 1
welfare of society.revenuefororganising businessanddeliver thingstopeoplein respecttotheir demands. operationseffectively; therebygenerateprofit from business. Areaof Transaction Large scale operations.Limitedareaof activities. Large and limited scale of operations. ObjectivesPrimegoalofthis segmentistoimprove societyanddevelop economy of nation. Main aim of this sector istoencourageart, science and commerce. Raisecustomerbaseand salestoincrease profitabilityandsustain position in market. Different kinds of organisation which are present in market are as follows: Public Sector:State or local government incorporate such companies in which resources are purchased with funds collected from public in form of tax. Crown Prosecution Services is agency which executes legal action and criminal cases which is functioned by government to make appropriate decisions and judgements. Purpose:This segment includes firms which are set up by authorities to enhance employment opportunities and provide appropriate products and facilities to public (Sena Ferreira and et. al., 2012).The activities and operations ofCrown Prosecution Serviceinfluence their performance as the organisation perform for the verification of victims and criminals accordingly. Private Sector:Businessperson invest funds to purchase adequate material and workforce to conduct appropriate business activities. Burberry Plc is fashion outlet which provides luxury items that is clothes, accessories and many other things. This help top personnel to establish appropriate position of firm in market in respect to rival brands. Purpose:This sector comprises enterprises which are started by individual to generate good amount of revenue to sustain goodwill and image of company in market.Blueberry Plc perform their operations to gain revenues and benefits that shapes their performance accordingly to reach the certain outcome. 2
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Voluntary Sector:This tactic defines organisation which are incorporated by individual to conduct business activities and provide things to people in according to their needs and wants. NSPCC is firm which work for protecting child by organising campaigns and various other activities to aware community (Craig and Campbell, 2012). Purpose:This segment's aim is to conduct movement and deliver appropriate things to public for enhancing society. Along this, another objective is to gain adequate revenue to conduct activities effectively without government intervention. Hence, this can be concluded by studying the distinct types of organisation that these companiesaffecttheiroperationsandshapestheirbusinessactivitiesaccordingtotheir determined purpose. Organisation, therefore product product, provide service and organise activitiesareconductedaccordingtothecompany'scorestructure,purpose,scopeand objectives. Thus, the whole performance of company is influenced by their nature and different characteristic and their functions accordingly. Legal Structure: Public sector:Central government:National health service, defence, police, university, social security and many other operations are controlled and managed by authorities.Local government:Sport facilities, park, library, primary and secondary education are monitored and operated by regulatory bodies (Bah and Fang, 2015). Private sector:Sole Trader:This aspect includes firms which are functioned by single person to conduct activities and deliver appropriate things and services to people; thereby gain profit to regulate their livelihood. Partnership:This concept comprises companies which are started by group of persons so thatadequateresourcesavailablewithcompany.Individualssignagreementand construct contract which defines complete information about their capital and profit share. P2 Size and Scope of Different Organisation Each organisation that is micro, small, medium and large; differs with each other in respect to size, scope, objective and structure. It is essential that firm have adequate resources, so 3
that business activities are conducted effectively. These are various kinds of organisation which are stated beneath: Micro scale:These are organisation which individual start to utilise funds and conduct appropriate business activities. Scope:Generate adequate money to maintain their livelihood and become financially secured.Mission:Referred organisation's mission is to earn revenues and gain benefits as much as can along with depicting distinct recognition in market.Vision:The company vision is to meet the standard objectives of company along with meeting 5% of overall market share within 5 years.Stakeholder: People of organisation are counted as stakeholder of company which consist of consumer, owner, buyer and supplier of services and products. Small scale:This tactic comprises enterprises which are bigger than micro and have suitable resources to enlarge operations and deliver things in market in according to demands and requirements of people (Auzair, 2011). Size:This scale of organisation have around 50 subordinates which help administration to gain approx 5 million dollars of revenue from business. Scope:Small scale firms have extent to increase business operations by using latest tools and techniques; thereby expand business to medium organisation.Mission: Organisation is focusing over gaining large market share and expand their business operations all around the globe.Vision: The vision of firms is linked with utilising funds and generate sufficient revenues from business. Stakeholder: These are people who are working in order to achieve set business goals an d objectives. Medium scale:This tactic comprises capability to organise business and activities to target large number of people. Size:200 members in approx are available in medium scale firms which benefits executive to generate 7 to 25 million dollars of profit. 4
Scope:This sector need that administration take additional funds to enlarge business and open new branches in same city and various other countries. This benefits seniors to provide appropriate things and services to people (Adeoye and Elegunde, 2012).Mission:Firmmissionistoexpandbusinessandopentheirstoresatdifferent geographical area to deploy globally.Vision:Organisationisfocusingoverglobalrecognitionmanagementandgaining revenues by 20%. Stakeholder:Thecompany'sstakeholderconsistofclients,customer,government, organisation etc. Large scale:Burberry Plc is retail store which provides luxury items that is clothes, accessories and many other kinds of things in according to taste and preference of people. Management haveoutlets in around 500 stores in over 50 nations which includes London, England and many other. Size:This sector firms have 200 to 500 staff which help top personnel to manage and coordinate branches which are established in different nations. Large amount of profit is generated by company which is due to large market reach and customer base. Scope:This segment corporation require to sustain their market position by establishing competitive advantage which gives help to management to attract people. Enter into different market segments to provide variety of products and facilities to customers in respect to their taste and preferences (Commander and Svejnar, 2011).Mission: Firm is aiming over expanding their business internationally achieving standard revenues amount effectively.Vision: Company is focusing over providing better quality and rendering cost effective service to satiate consumer.Stakeholder: Government, clients, customer, partners, shareholders etc. Objectives differentiation: MicroSmallMediumLarge Thiskindoffirms whose main goal is to utiliseresourcesto deliverappropriate Primemotiveofthis sectorisconduct appropriatebusiness operations and provide Mainfocusofthis segmentorganisation isto increase market reachwhichhelp Thissectorenterprise goalistoconstruct competitiveadvantage andpositionfirm 5
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products to people and generatesufficient profit from business. varietyofitemsand services to attract large number of people. executive to have large customerbaseand revenue. higherthanrival brands, as outlets are established in different nations. Transnational Company:It is a kind of organisation which have business spread all over world. Large scale firms that have branches in different nations help administration to have appropriate market reach. This help seniors to have large customer base which help them to enhance sales and generate adequate profit from business. For this, businessperson require to have sufficient resources that is funds, material and manpower which benefit them to deliver variety of items and services in respect to taste and preference of people (Fernando, 2011). TASK 2 P3 Relationship between different organisational functions and its link with objectives Administration responsibility is to utilise resources that is funds, material and manpower adequately, so that business activities are conducted properly; thereby goals and objectives are accomplished within defined time. Burberry Plc is retail store which provides trendy clothes, accessories and many other items. For this management require to organise activities and deliver appropriate items and services to people in respect to their taste and preferences. Therefore, these are various units which have interrelationship with each other are stated below: Human Resource Department:Employer responsibility is to conduct staffing process so that organisation have adequate manpower (Gebauer,Paiolaand Edvardsson, 2010). Duties and tasks are provided to candidates in respect to their capabilities which help seniors of Burberry to conduct business activities properly. Along this, members are distributed in segments so that quality products and services are delivered to clients. Performance appraisal is tactic which helps management to assess abilities of members; thereby conduct training and development sessions and seminars.Employer divide staff in different department and take care that each unit have sufficient workforce which are skilled and deliver quality items and appropriate services to customers. Along this, they even conduct training sessions and seminars to enhance capabilities of members, thereby make them perform activities effectively. 6
FinanceDepartment:Thissegmentresponsibilityistousecapitalandpurchase appropriate material and tools for Burberry. Financial statement that is cash flow, profit & loss and balance sheet are formulated by management to have complete information about expenses and incomes generated by business. Each unit is given data about funds assigned by seniors to execute operations in effective manner.Marketing, operational, sales, R&D and IT department are given adequate funds to conduct business operations and appropriate technologies. ProductionDepartment:Itisimportantsegmentofeveryorganisationwhich manufacturesthingsandhelpmanagementtoprovideappropriateitemsandservicesto customers. Burberry Plc is store which comprises latest trendy apparels, accessories and other things in according to taste and preferences of people.With help of marketing team, operational people are able to provide adequate items and services in marketplace. Along this, finance members provide adequate money to use appropriate equipments and technologies. Marketing Department:Companies require to inform public about variety of products and services to attract them and influence their purchase decision (Halbert and Ingulli, 2011). Product, price, place, promotion, people, process and physical evidence are various components of marketing mix which are designed by team ofBurberry Plc in respect to demands of people and competitors.This is important unit which helps other departments that is production to provide things in according to demands and choices of people. Along this, they even help salespeople to construct strong market image and reputation which helps manager to attract large number of people, thereby enhance sales and profitability. Organisation structure:Flat, functional, divisional and matrix are various structure which are used by administration in according to availability of resources and objectives. Burberryis famous store which has latest trends clothes, accessories and many other products. Functional organisation structure is used by company. This help owner to utilise funds and deliver quality things to customers which enhance image and reputation of firm in market. Along this, competitive advantage to attract large number of people and improve profitability.These are different organisation structure which are stated beneath: Functional organisation structure:This aspect defines that manager conducts different department that is human resource, finance, operation, production, marketing, sales, IT, R&D to utilise resources efficiently. These are unit which helps Burberry to distribute 7
membersindifferentsegmenttoexecuteoperationseffectivelyandaccomplish objectives within defined time. Divisional organisation structure:This tactic specifies that organisation have outlets in different nations which define that administration uses this structure to organise and use funds and manpower efficiently. Burberry has branches in UK and variousother countries. Thus, this benefits management to enhance sales volume and profitability as firm have large market reach and customer base. Matrix organisation structure:This is a sort of organization structure that undertake the reporting relationship which are determined as a matrix or grid despite of traditional hierarchy. It combine numerous traditional division observed in the functional framework with distinct project team. TASK 3 P4 Positive and negative impact of macro environment on business operations Government, technology, economic, cultural and competitors are various components of macro environment. These acknowledged by administration to formulate strategies and design system according to market conditions (Hamiltonand Webster, 2015). PESTEL analysis is technique used by management ofBurberry Plc to anticipate positive and negative impacts on activities which is described below: Political factor:Government of UK frame laws and act to control and regulate business and its operations. Human resource ofBurberry formulate strategies and policies in according to regulatory bodies which help them to make system function legally. Positive effects:Authorities of UK makes taxation rates high to benefit domestic firms and stop other rival brands from opening outlet and influencing sales and profitability of Burberry. Negative effects:Political instability is tactic which influence on Burberry and its supply of material from one nation to another. Economical factor:Inflation, exchange and interest rate are various aspects which determine market conditions. Burberry sales and profitability depends uponcustomer base and their income which determine products purchased by them in respect to their taste and preference. 8
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Positive effects:In UK, public purchase branded things and have adequate money to buy products fromBurberry which gives latest trendy things (López-Gamero,Molina-Azorínand Claver-Cortés, 2011). Negative effects:Currency fluctuations which is due to Brexit affect on system functionality of Burberry. Import and export of items depend upon exchange rate; thus if particular nation have large changes in rate than management will not set up outlet in that particular nation. Social Factor:This component define that people purchase things in according to their needs and requirements. Thus,Burberry sales and profitability depend upon taste and preference of people. Positive effects:Burberry provides trendy clothes which help management to attract large number of customers and establish competitive advantage over rival brands. Negativeeffects:Customer'spreferencesareneverstaticandchangeswithtime;which determine thatBurberry require to deliver designer things and require skilled and competent members. Technological Factor:This tactic define that organisation require to use appropriate tools and techniques so that resources are utilised efficiently and appropriate things are delivered to customers. Positive effects:In Burberry, latest technologies help seniors deliver quality things and services to clients which satisfy them and construct loyal customers (Caiand Yang,2014). Negative effects:Training and development sessions and seminars require to be executed by management to enhance abilities of staff so that appropriate things are provided to people. Environmental Factor:This component defines that administration require to use appropriate tools and technologies which don't harm atmosphere.Burberry require that material used in producing products is natural and will not affect customers and their health. Positive effects:Burberry to make system function in friendly manner and position firm higher than rival brands. It is essential that appropriate material is used to manufacture items which are eco- friendly. Negative effects:Burberry reputation will be impacted if adequate things are not provided to customers. 9
Legal Factor: This aspect comprises different laws that is equality act, discrimination and minimum wages and hours which are formulated by government to protect rights of members. Positive effects: Employees are given duties and compensation in according to their performance and outcomes which help management of Burberry to retain skilled people for longer time. Negative effects: If administration don't follow norms and provide appropriate treatment to members; than this will impact on image and functioning of Burberry system. TASK 4 P5 Internal and External analysis of organisation SWOT analysis is tactic used bymanagement of Burberry Plc to have complete information about system abilities and market conditions. Strengths are examined by seniors to utilise market opportunities and enlarge business to establish competitive advantage; thereby attract large number of people (Hamiltonand Webster, 2015). Besides this, weaknesses and threats are examined to overcome difficulties and problems. Quality items that is trendy clothes are provided to customers in according to their taste and preference. SWOT analysis of Burberry Plc: StrengthsWeaknesses Burberry Plc is famous brand which provides variety of items that is clothes, accessories, cosmetics and perfumes. Distinctivedesignproductsin according to current market trends are deliveredtoclientswhichenhance image and reputation of firm in market. Companyhaveoutletsindifferent nationswhichhelpseniorstohave large market reach and customer base which enhance profitability. Customers require to get trendy things which affectsales of Burberry Plc. Management require to make changes in technologies so that quality things are delivered to customers. Trained and competent staff is required, sothatdesignerclothesandin according to preferences of people are delivered by firm. This consumes large amount of time and efforts of seniors. OpportunitiesThreats 10
Burberry Plc is fashion house which requiretoprovidedifferentvarieties and trendy products to people. E-commerce is appropriate tactic which definesthatmanagementconstruct websiteandgiveonlinefacilityto customers to purchase things without visiting stores (Sena Ferreiraand et. al., 2012). Administration require to have trustable staff which don't disclose designs and techniques with rival brands. Gucci, Prada, Louis Vuitton and Chanel arevariouscompetitorsofBurberry Plc. So, it is essential that adequate things are provided to customers. P6 Interrelation of strength and weakness with external macro factors Administration ofBurberry conducts PESTEL and SWOT analysis are techniques which areusedtoanticipateimpactsofmacroandmicrocomponentsonbusinessoperations. Government, economic, technological, public and competitors are various elements which are acknowledged by management to assess their impacts on activities. Thus, this is relationship of external macro factors and its strength and weakness are stated below: Political: This factor determine rules and regulations which are formulated by government are considered by administration of Burberry to make system function properly and construct strong image and goodwill in UK. Strength: Authorities frame taxation policies to protect functioning of Burberry and give helps management to have lower competition level (Hiltonand Platt,2013). This benefits company to have appropriate number of people which buys thing in according to their taste and preferences. Weakness:Burberry has outlets in different countries which define that administration require to make tactics in respect to regulatory bodies of nation in which outlet is set up. Economical: Market conditions and economy state define rate which are incorporated by association. Import and export of items from one nation to another depend upon these tactics. 11
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Strength: In UK, there is inflation which determine that people have adequate income to purchase branded things in according to their taste and preferences. This helps Burberry to have adequate customer base which buy products that is clothes, accessories and many other things. Weakness: UK has high interest rate which impacts on funds availability of Burberry to enlarge business and open new outlets and increase market reach. Social: This factor define that lifestyle, demographic and work ethic determine demands and requirements of people (Buğraand Savaşkan,2012). Burberry provides variety of accessories, clothes, perfumes and cosmetics. Strength:Withhelpofresearchanddevelopment,managementofBurberryhave complete information about trends of market which help them to design things in according to taste and preference of people. Weakness: Customer's demands keeps on varying with time, so it is essential that changes in products are made to deliver adequate items to clients. Technological: Modern tactics and equipments are used by Burberry which help management deliver trendy products to people and even utilise resources efficiently. Strength: Burberry provides clothes, accessories, cosmetics and various products in according to market trends. Thus, company has strong reputation and image which help seniors to attract large number of people and enhance sales volume and revenue. Weakness: Management of Burberry need to make modification in technologies and tools which affect on availability of funds and business. CONCLUSION Asperabovereport,itcanbecomprehendedthatbusinessenvironment comprisesdifferentorganisationandfactorswhichdirectlyorindirectlyaffect activities.Private, public and voluntary are various sector which provide things and services to fulfil demands and gain profit.Micro, small, medium and large scale are various organisation which have different size, scope, objectives and structure. Organisation functions that is HR, finance, marketing, sales and operation have interrelationship. PESTEL and SWOT analysis is technique which helps management to conduct internal and externalanalysis to acknowledge market conditions; thereby frame strategies and design system accordingly. 12
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