This assignment explores the crucial relationship between business models and innovation in a constantly evolving business landscape. It requires students to delve into various theoretical frameworks, analyze real-world examples of business model innovation, and evaluate the impact of environmental factors on this process.
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1 Types and purpose of business organisation.....................................................................1 P2 Size and scope of business organisations..........................................................................3 TASK 2............................................................................................................................................3 P3 Social relation among various institutional purpose, their link with framework and objectives................................................................................................................................3 TASK 3...........................................................................................................................................5 P4) Positive and negative striking of macro surroundings on business concern firm............5 TASK 4............................................................................................................................................6 Covered in PPT.......................................................................................................................6 CONCLUSION................................................................................................................................6 REFERENCES...............................................................................................................................8
INTRODUCTION Business environment is an intermixture of those aspects which can hamper overall organisation in direct or indirect manner. These factors can be internal and external. In this perspective, managers have to analyse these elements which will put a huge impact on growth and success of corporate association (Bryman and Bell, 2015). The present assignment is based upon Mark and Spencer; it is one of greatest retailer seller which deals in clothing, grocery, luxury and home products. The overall revenue of the firm is£10,622 million. The prime objective of Mark and Spencer is to achieve customers' interest by providing them qualitative products and services. Apart from this, the report will be defined types, purpose, size and scope of business organisations. Later, it will explain how organisational structure is interlinked with its goals and objectives. SWOT and PESTLE analysis is conducted on the basis of internal and external analysis. TASK 1 P1 Types and purpose of business organisation In this modern era, there are different types of business organisations which deals in various activities and operations. On the basis of working activities, these associations are classified into three categories, such as- public, private and voluntary sector. Public sector– Public sector organisations, plays an imperative role in growth and success in an economy. It promotes balanced regional development in a country. In UK, there are several public sector organisations which helps in providing job opportunities to people in order to improve their living standard. It is owned and controlled by public authorities, i.e. central, state and local government to the extend of 50% or more (Casadesus-Masanell and Ricart, J2010). The products and services of public sector organisations are tax free and easy to use. For example- Mark and Spencer is one of the public sector company; it was founded in 1884. The firm has currently 979 stores in all over the world in which 600 sells food items. The firm is listed on the London stock exchange. Purpose –The main purpose of the company is to generate high profit and sales by delivering qualitative and value added products to customers. Apart from this, Mark and Spencer 1
is also focused on providing training and development to its employees in order to gain higher productivity and performance level. Legal structure– The firm follows matrix organisational structure. It is grid like organisational framework that allows firm to identify multiple business dimension by using in an effective command structure (Chavis, Klapper and Love, 2011). The CEO of the company is liable to take all important decision or conclusions. Private sector– It involves those organisations which are owned and controlled by individuals as well as group of people. There is no involvement of any government. In private business entities, only managers are capable to take all important decisions. In UK, there are different private organisation who are able to provide well qualitative and value added products to customers. Basically, the main aim of these companies to attain and retain customers for long term period. For example- Starbucks is considered as private business organisation; it is an American coffee brand. As per recent data, the firm is operating around 24000 over the world. Starbucks was established in 1971 and now its overall revenue is$19.16 billion. Purpose– The working activities of Starbucks are tend towards providing higher satisfaction level to customers. In this perspective, the firm is trying to improve the quality of coffee; it also has been opened several restaurants at local places in order to attain and retain customers for long time of span. Legal structure– The firm is following divisional organisational structure, it classify the functional areas of the company into different divisions. Each unit is equipped with its own resources.Voluntary sector– It refers those units which works for social welfare and services. Voluntary sector is also known as third party organisations which is funded by public funds (Chesbrough, 2010). NHS is one the largest social service sector;it deals in providing health services to people as they can live better live. Purpose– The main purpose of the voluntary sectors is to serve better to societies for their growth and development. Legal structure– There is no specific legal structure for voluntary organisation; it is depended upon the size of the company. In addition, volunteers, trustees and other people are liable to take any important decision. 2
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P2 Size and scope of business organisations On the basis of size and scope business entities are divided into three types: - public, private and voluntary. Public sector– These organisations are the most imperative part of an economy. It develops financial growth as well as GDP rate of the country in an effective manner (Craig and Campbell, 2012). Mark and Spencer is the great brand of retailing services; it deals in different countries all over the world. The annual profits of the company is£115.7 millionwhereas its operating income is£690.6million. Along with this, there are over 90000 employees are currently working it. Goals and objectives– The main goal of the company is to be standard against which others are measured. Another objectives of the Mark and Spencer is, to increase sales and market share and becoming world's sustainable retailer. Private sector– Private sectors also an important part of an economy; it focuses on improving quality of their products and services. Starbucks is the famous brand of coffee which deals over the globe. The net income of the company isUS$2.76 billion; there are over 200000 employees are currently working with it. Goals and objectives– The main goal and objective of Starbucks is to become world's largest coffee brand. Its key objective is to achieve high competitive advantage and market growth by wining customers hearts. Voluntary sector– Voluntary sectors work for improving the living standard of people (Gecevska and et. al., 2010). There are around 1.5 million are working with NHS (national health services. It is funded by 211 clinical groups; the annual funds of the organisation is 2.5 US million. Goals and Objectives– The main goal and objectives of NHS is to deliver effective health care services to people as they can live healthy life style. TASK 2 P3Socialrelationamongvariousinstitutionalpurpose,theirlinkwith framework and objectives In the market place, every business works for profit but their main aims and objectives are much different from another companies and thus they run their tasks and objectives according to their process (Hamilton and Webster, 2015). Marks and Spencer which is an UK 3
based company is privately owned but they have operation in public sector as well and their staff member's strength is about 110,000 who works in different sector with the common aim towards company. They have 1000 of supermarkets which mainly consist of food products at cheap price. Targeting the middle class people has become their strength in executing their operations as per their planning. Every fundamental function is interrelated with one another while taking place in aims and objectives of the firm and the effective way in which they needs to be attempted via tools and techniques. Fundamental functions happening for M&S are stated below:Finance:This is the uttermost approach of an organisation as it is considered as roots of the firm which provides enough resources for managing all the process and operations. It provides funds and stock so that tasks and activities can be attained successfully. This is highly importance factor which is available at every corner of the organisation because it is required in every level so that operations can be conducted in effective manner (Klapper and Parker, 2010).Production:High quality products can only be observed when production department works with high quality raw material. Finance department is interlinked with production department as raw materials with the high quality can be only be brought when finance department provides funds to the production department. M&S works on the same pattern and thus they produce goods in effective manner. Sales:Sales is basically dependent on the promotion skills of the company. Promotion can be done in various ways like advertisement in newspapers, internet and many more but promotion requires funds and budget which is allotted by the finance department. Therefore, accurate tools and techniques needs to be used by M&S so that results can be observed in their favour. Plans and objectives basically depends on upon the organisation execution ways in which they will conduct operations and achieve the desired outcomes (Klapper, Lewin and Delgado, 2011). If the company expects to achieve the targets in allotted time then they need adopt various effective structures which can ensure the growth and success. M&S'S managers have duty in which they have to make sure that certain rules and regulations are being followed in order to main effective working environment. Various types of organisation are: 4
OrganisationObjectivesStructure M&SBusinessprocessisoperatingoutits businesswiththeirfocusonproviding products and services to the customers by providingmaximumsatisfactionlevel. From 1884, company has been dealing in retailer ship and supermarket chains with theaimofacquiringlargeamountof customers in middle class so that they can experienceluxuryproductsinbudgeted price and thus long lasting relationship with customers can be established (PESTLE - Macro Environmental Analysis.2015). Tomaintaintheproductivity and profitability it is necessary to make effective framework ofplansandthuseffective workingenvironmentcanbe created. To make the duty and its steps clear to the employees M&S have developed specific structureswhichcanbe executed for better outcomes. TESCODuethedynamicnatureofthemarket, objectives are made for short span of time. Firm mostly makes out short objectives and allot the task to the employees for short periodoftime(KolkandVanTulder, 2010). TESCO mainly focus on cost leadership in which they focus onprovidinghighcost products so that luxury feeling can be taken by the customers bythehighquality.High qualityproductsarebeingf neededsothatTESCOcan obtain their desired aims and objectives in effective manner . TASK 3 P4) Positive and negative striking of macro surroundings on business concern firm. There are two major aspect which has several factors who direct or indirectly affects the organisational performance. Micro and macro are those aspects in which whole organisation works upon and are included in that. Macro environment refers to the boundary limit of the 5
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organisation under which companies work with outside market (Teece, 2010). This creates direct or indirect impact on the operations of the business. External factors which are associated with the business process are PESTLE , SWOTetc. Micro environment refers to the situation in which company's internal environment is related. Micro factors have huge impact on the operation which are conducted internally and are the cause behind the actual growth and success. Macro environment consist of analytical tool in which PESTLE (means Political, economical, social, technological, legal and environment factors.) (Trkman, 2010). They are explained below:Political factors:To maintain the legal environment in the business process, Govt. generally establishes rules and regulations under which all the business firm has to work for gaining success and growth. This way country will also get benefited. For M&S this factors it highly important as being a global company they have to work according to various rules and regulation of different countries. So political factor will affect the M&S if changes are done in Govt. policies.Economic factors:Mainly every organisation focus on their economic conditionwhich needs to be performed in effective mode. The higher the satisfaction level of the customers, the more success will be grabbed by M&S. There are many issues like unemployment, high tax rate, debt level of customers which can be observed in modern scenario (Vitale, Giglierano and Pfoertsch, 2010). So higher authority needs to analyse those factors which can affect the production and thus change them in positive manner. Social factors:This kind of approach is highly related with the trend of market and standard of people and this creates high impact on the food industry (Wheelen and Hunger, 2011). M&S functions their business operations as per the culture of present and targets customer on the basis of gender, age and population growth. TASK 4 Covered in PPT CONCLUSION From the above mentioned report, it has been summarised that business environment involvestwoaspects,suchas-internalandexternalfactors.Internalfactorsinvolves– employees,management,shareholdersetc.whereasexternalfactorsare–political, environmental, social etc. The report is defined various types of business organisations, such as- 6
public, private and voluntary. Along with this, all these sectors put a huge impact on an economy in an effective manner by rendering job opportunities to people. Internal analysis can be done through SWOT analysis and external can be done through PESTLE analysis. 7
REFERENCES Books and Journals Bryman, A. and Bell, E., 2015. Business research methods. Oxford University Press, USA. Casadesus-Masanell, R. and Ricart, J. E., 2010. From strategy to business models and onto tactics.Long range planning. 43(2). pp.195-215. Chavis, L.W., Klapper, L. F. and Love, I., 2011. The impact of the business environment on young firm financing.The world bank economic review.25(3). pp.486-507. Chesbrough, H., 2010. Business model innovation: opportunities and barriers.Long range planning.43(2). pp.354-363. Craig, T. and Campbell, D., 2012.Organisations and the business environment. Routledge. Gecevska, V. and et.al., 2010. Product lifecycle management through innovative and competitive business environment.Journal of Industrial Engineering and Management. 3(2). pp.323- 336. Hamilton, L. and Webster, P., 2015.The international business environment. Oxford University Press, USA. Klapper, L. and Parker, S., 2010. Gender and the business environment for new firm creation. World Bank Research Observer.26(2). pp.237-257. Klapper, L., Lewin, A. and Delgado, J. M. Q., 2011. The impact of the business environment on the business creation process.In Entrepreneurship and Economic Development(pp. 108- 123). Palgrave Macmillan UK. Kolk, A. and Van Tulder, R., 2010. International business, corporate social responsibility and sustainable development.International business review. 19(2). pp.119-125. Teece, D. J., 2010. Business models, business strategy and innovation.Long range planning. 43(2). pp.172-194. Trkman, P., 2010. The critical success factors of business process management.International journal of information management. 30(2). pp.125-134. Vitale, R. P., Giglierano, J. J. and Pfoertsch, W., 2010.Business to Business Marketing: Analysis and Practice in a Dynamic Environment. Wheelen, T .L. and Hunger, J .D., 2011.Concepts in strategic management and business policy. Pearson Education India. Online 8
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