Please read this case (Alibaba and the Future of Business- Zeng), listen to the podcast (How i Built This: Zappos/Tony Hsieh) and listen to the podcast (How I Built This: Spanx/Sara Blakely): 1. https://hbr.org/2018/09/alibaba-and-the-future-of-business 2. https://www.npr.org/2019/05/15/723670593/zappos-tony-hsieh 3. https://www.npr.org/2017/08/15/534771839/spanx-sara-blakely Answer these questions: 1. Re Alibaba article, what does it mean to "software" every activity? Should companies"software" every activity? Explain your answer. 2. Talking about either Sara Blakely (Spanx) or Tony Hsieh (Zappos) from the "How I Built This" Podcast, what is their leadership toolkit? What could you use from their toolkit in your own toolkit?
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