Business and Organizational Leadership | Assignment | Answers

Running head: BUSINESS AND ORGANZIATIONAL LEADERSHIP
BUSINESS AND ORGANZIATIONAL LEADERSHIP
Student’s Name
University Name
Author note

1
BUSINESS AND ORGANZIATIONAL LEADERSHIP
Question 1: Business value and potential of Satya Nadella (CEO) Microsoft 1
Key
Partners
 Telco
compan
ies
 Retailer
s
 Supplier
s
 Manufa
cturers
 Distribu
tion
partners
 Microso
ft
partner
Key
Activities
 Resear
ch and
develo
pment
(R&D)
 Softwa
re
develo
pment
 Operati
ons
 Custom
er
service
and
Value
Propositions
 Technologi
cal
improveme
nts,
innovation
and
developme
nt.
 Increasing
productivit
y at higher
level
 Provides
intelligenc
e cloud
Customer
Relations
hips
 Dedicate
d
customer
support
and
service
 Provides
high
quality,
trust
worthy
and
reliable
products
Customer
Segments
 IT
administ
rations
 Software
develope
rs
 Individu
als and
mass
market
 Consum
er (End
Users)
 Corporat
e
1 Ibarra, Herminia, Aneeta Rattan, and Anna Johnston. "Satya Nadella at Microsoft: Instilling a
growth mindset." Harvard Business Review case no. LBS128 (Boston: Harvard Business School
Publishing (2018).

2
BUSINESS AND ORGANZIATIONAL LEADERSHIP
network
 Acquisit
ions and
partners
( Skype,
Mojang,
Hexadit
e,
Yamme
r)
 Govern
ment
 Technol
ogy
alliance
s
 Wholes
alers
 Foxcon
n
support
 Infrastr
ucture
and
change
manage
ment
 Product
and
softwar
e
designi
ng and
develo
pment
 Licensi
ng and
quality
control
 Sales
and
marketi
systems
 Offers
wide range
of
computer
hardware
and
software
and
consumer
electronics
.
 Most
valuable
personal
computers
and
operative
systems
 Largest
software
making
 Dedicate
d sales
and
service
since
past
years
 Certificat
e and
partner
program.
 Automati
on and
cross
side
network
effects
 Custome
r
assistanc
e
organiza
tions

3
BUSINESS AND ORGANZIATIONAL LEADERSHIP
ng
 Hardw
are and
electro
nic
manage
ment
and
consumer
electronics
(Xbox One
Console,
Windows)
Key
Resources 2
 Leader
ship
from
Satya
Nadella
 Talente
d sales
force
 Softwa
re
develo
Channe
ls
 Retailers
 Microsof
t Store
 Compan
y website
 Internet
Bing
 OEM
 Events
 Blogging
2 Nadella, Satya, and Jim Euchner. "Navigating Digital Transformation: An Interview with Satya
Nadella." Research-Technology Management 61.4 (2018): 11-15.