This assignment requires a comprehensive analysis of the macroenvironment and its impact on businesses. It explores six key factors: political, social, economical, technological, legal, and environmental. The essay delves into the relationships between these factors and provides insights into how they influence business operations and strategies.
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BUSINESS & BUSINESS ENVIRONMENT
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TABLE OF CONTENTS INTRODUCTION...........................................................................................................................1 PART 1............................................................................................................................................1 P1. The purpose of private (M & S), public and voluntary organisation and legal structure.1 P2.size and scope of M&S, NHS and British red cross society.............................................2 P3.Relationship of functions within M&S for achieving the organisational goals...............4 PART 2............................................................................................................................................5 P4 positive and negative impacts the macro environment will have upon the business operations...............................................................................................................................5 P5 Internal and external analysis with SWOT analysis of Mark & Spence..........................6 P6 Strengths and weaknesses interrelate with external macro factors...................................8 CONCLUSION...............................................................................................................................8 REFERENCES..............................................................................................................................10
INTRODUCTION The readers can read about the Marks and Spencer private limited company . Marks And Spencer is a British multinational retailer company. The company deals with selling clothes, luxury food and other home products. The company is become the first British retailer company in the year 1998. the company have 980 stores in England and 455 international stores. After describing M & S company , there are mentioned National health service public limited company. The company is situated in the England which is one of the health services of England. The company deals with the emergency treatment ofinfection diseases. The company provides the health care services to the public . Nation health services is funded from taxation and insurance payments. The last British Red Cross society which is a voluntary company. The company deals with human crisis and the innovation. The company is founded as a charitable company. After identifying all the private , public, and voluntary companies there is a size and scope of M & S company. At the end readers can find the relationship between SWOT and PESTLE analysis. PART 1 P1. The purpose of private (M & S), public and voluntary organisation and legal structure. Private sector: Mark & Spencer is a private limited company and its mission is long term success. It focuses on the good quality of product for customers. The main objectives of mark & Spencer is to give a sense of future or to increase living standard of customers, to create a platform for fulfilment of purpose and to make inspirational quality. Values are the norms of the corporation, so the values of mark & Spencer are quality, service , trust and innovative (Cogan and Derricott, 2014). However, in the company there is a need for succession management, it has a expectation that employees can contribute more to the organisation or to develop a career path for employees. It ensures the transformation of the business and improves performance. The main purpose of Mark & Spencer is to become a international , sustainable, multi channel retailer company. It depends on how the company can run its business and how will it maintain high level of customer trust. The company wants to achieve goals by translating their scale into quality and value. Mark & Spencer belief that there in a requirement of improvement in its sales. The objective of Marks & Spencer private limited company is to increase financial 1
benefits, customer satisfaction,profitable sales , long term relationship and pursuit of system goals. Mark & Spencer follows a flat structure of organisation which has limited levels of management. The motive of this structure is to encourage employees for decision making process. This structure is followed to reduce bureaucracy and for developing skills in employees. It is a pyramid shape struct British Red Cross society ure, between top and bottom of pyramid, there are levels of management (Palm, 2016). Public sector: National health service is a public limited company situated in the England. The company came into force in the year 2012. The purpose of it, is to make strategies for the public health and social care. The company plays an important role to set priorities and direction to increase health services for the people of England. Such as dentists and pharmacists services including military health care services. National health services has a five year forward view and it has introduced primary care co commission services. The company is an independent body and its five year forward view helps to set out the future vision. The body of National health and care services is responsible for the management and governances performance. This organisation analyses the improvement possibilities of the health & careand progress towards foundation trust status (Business Environment,2007). Voluntary sector: British Red Cross society is the body of neutral and impartial human network which was formed in the year 1870.It has more than 32500 volunteers and 3500 staff. The purpose of British Red Cross Society is to mobilise humanity power, so communities and individuals can deals with crises. The society has seven principles, which are impartiality, neutrality, humanity, independent, unity , voluntary service and universality. The British Red Cross is t British Red Cross society he sole voluntary aid society for the United Kingdom. ''British National Society for Aid to the Sick and Wounded in war'' was formed after a public meeting. It the year 1905 , the society was reconstitute. P2.size and scope of M&S, NHS and British red cross society Mark & Spencer: 2
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The size of Mark & Spencer can be measured by functional size and technical size. Functional size derived by functional requirement like software. There are strong correlation between the hours spent on maintenance and functional size of application. Technical size is a measurement of application source and logical lines of code. It excludes unmodified software,, job control statements data declarations and format statements (Goyal and Goyal, 2013). Mark & Spencer corporations analyses long term upside values. The company has a mission of quality service innovation to provide retail experience for exceeding its customers through the improvement of the customer service, quality, value and product range. The corporation is looking for the environmental sustainability like fair trade productsand sustainable fishing. National health service : National health serviceis British Red Cross society a department of health information directorate. The main role of it is to maintaining and developing National health service's IT infrastructure. In this corporation there are more than 1.5 million employees, including US department. National health se British Red Cross society rvice payment system after the transformation has become underpinned by legislation. The scope of national health service can be analysis by its aim, the aim of this company is that disabled people must achieve equality. The focus of this corporation is to build a reputation with IT and health care system.There are big opportunity to improve health care through improving matters , GP and speeding up cancer diagnosis or other mental illness. British Red Cross society: British Red Cross society is a voluntary sector which is about making a community around the world. The society helps in crisis to people,and after crisis over it helps them to recover (Hooper and Greenall, 2005). The purpose of charitable trust is to give training of health and care advancement for disability, to prevent of poverty and overseas aid relief. The British Red Cross society helps the people around the world, to provide emergencies and disasters services. It offers first aid facilities , health and safety facilities to prevent suffering , increase well bing of people to save lives. The British Red Cross voluntary corporation which is situated in England, provide many services for the customers relating to serious safety hazard. 3
P3.Relationship of functions within M&S for achieving the organisational goals Marketing function-Marketing is a process of exchanging goods and services. For the consumers, marketing is medium of buying good and services, which satisfies the needs of the customer.The first process of marketing is gathering marketing informations and analysing them. Under it, organisation can understand the needs of consumers, quality of products and the price of product. Marketing function includes marketing planning to achieve the objectives of the company. It analysis the market shares of a particular product. If the company wants to increase it in order to achieve goals, than the marketer should prepare a plan to achieve this. But the marketing function is depends on the other function, for the advertisement of any product company needs a good financial position (Kew and Stredwick, 2005). with the advertisement marketing plays an important role for product designing and development, which is important for product selling. Marketing is a process of standardisation, it refers to determining and grading product quality regarding to the design, weight , colour, raw material and size of a particular product.This determination can be done by human resources and information technologies. However, Marketing function is related to the all other functions. Human resource function-Human resources refers from employees, labour, and other human department in the organisation. Human resources manages the latitudes and employee interactionofasmallworkforce.Themanagerofhumanresourcesdepartmenthasa responsibility of ensuring that employees are working in the right way or not. Human resources are required for the for the production of goods, without human resources other function are useless. The manager has to make a good relationship with employees. They should gain the confidence of employees. Manpower in Mark & Spence plays an important role for the organisation, because only labour can implement the plan which is created by employer. The efficiencyofemployeeshelpstoincreasefinancialpositionofbusiness.Information technologies are invented for the use of labour and employees (Lihitkar, 2013). After using technologies work force can increase productivity and profitability. Financial function-For the achievement of organisational goals, financial resources are required. This function includes share capital of company, source of funds , cash, profits and surplus. There are some process of financial function, that are financial decision, dividend decision and liquidity decision. Financial functions are related to the other organisational functions. Human resources are important for the use of financial resources. Financial resources 4
are important for research and development process because without profits and other surplus the company can not research the activities, and also can not develop any profit making process. InformationTechnologyfunctional-Informationtechnologyisatechniqueof collecting data in the computer for the organisation.Employees Stores the informations in the computers. Information technologies includes physical equipment, auto mobile tools and other operating systems and applications (Meyer, 2007). In the organisation application includes transaction systems like order entry, email services, exchange and enterprise resource planning. Information technologies are inter related with the other function because for the functioning of technologies humanresourcesare required,workforce usesthetechniquesforincreasing productivity. So information technologies are related to the all organisational functions for achieving business goals. ResearchandDevelopment-Organisationalgoalsarebasedontheactivitiesof employees and labours. Research refers to innovation activities for producing good. Research and development process are differs from the corporate activities, which involves immediate profits and greater risk or uncertainty. Research and development is a primary function of the organisation. It is a first process of production activity. It includes developing goods in the new ideas and using innovation techniques. The process can implant by the human resources and by using financial resources. So this function is related with the human resources, financial resources and information technologies (Nataraja and Al-Aali, 2011). PART 2 P4 positive and negative impacts the macro environment will have upon the business operations Macro environment is a theory that exits the whole economy, rather than a particular sector. It includes trends, inflation spending, employment and monetary or fiscal policy. Macro environment is linked to the general business cycle. In the macro environment business is dependenton the health of economy. It affect customers directly and to the other market key factors.PESTLE analyses is tool of markets to analyse macro environment. Macro environment is used to identify weaknesses and threats. 5
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Political factor- This factor includes government policies, foreign trade policy, labour law , tax policy, environmental law and political stability or instability. This political factors have impact on organisation that how it does business. Economic factors- Economic factors affects organisational business and its profitability. This factor includes economic growth , exchange rate, disposable income of business , interest rates, inflation and income of consumers (Schultz and Hatch, 2008). These factor can bebroken down into micro and macro economics factors. Social factors-The area of business which involves population affects organisational objectives. These factors includes health consciousness, population growth, career attitudes and age distribution. Needs of customer directly affects the organisational productivity. Technological factors-Technologiesinvolvesnewwaysof producing goods and services,communicatingwithmarketsanddistributionofgoodsandservices.However, technological factors affects the organisational goals. Environmental factors- environmental factors are very important for the organisational goals. Environmental factors includes raw materials, carbon footprint targets. The customers wants to buy the products which are ethically sustainable source. Legal factor-Organisation needs to know that what is legal and what is not legal for a successful business. Legal factor includes advertising standards, health and safety of consumers, product safety, equal opportunity and product labelling (Stuart and Gregory, 2013). Each country has its own rules and regulations, the organisation should know about the legality of business. P5 Internal and external analysis with SWOT analysis of Mark & Spence SWOTanalysesofmark&SpencecanbeunderstandbyStrength,Weaknesses, Opportunities and Threats. The analyses helps to develop a strong business. Strength and weaknesses are internal which includes reputation, patents and location, and opportunities and threats are external which includes competitors, prices and suppliers. Strengths-Strengths of the company describe the tangible and intangible or positive attributes of the organisation. Such as background, knowledge, credentials, reputation education, network, skills , capital, credit , existing customers , patents, technologies and distribution channels. 6
ï‚·Mark & Spence is one of the most powerful brand or a retail brand.Products of the company are perceives as value for money. ï‚·The company has wide range of products. It has its own brand labels. The company does not considered by other company's brand (Marks and Spencer SWOT Analysis, USP & Competitors,2016). ï‚·In the 40 countries it has over 1000 stores. Work force of the company has over 80000 employees. ï‚·Company is known for the product quality and services. Weaknesses-Weaknesses of the organisation derived from the competitive disadvantage. That means the company needs to enhance there facts to compete with competitors. These includes the factors that detract from ability , business lack and compilations with the competitors. ï‚·Mark & Spence has strong competitor in the market . The company has limited market shares which is a strong competition from other retail brands. ï‚·Mark & Spence is a popular brand in the market. Many other companies can give fake information regarding to the product. Company needs to protect brand image. Opportunities-Opportunities are external factors that represent the reason to expand the businesses.Market environment is a main source for the opportunities. It includes business position, market growth and other opportunity factors (Cogan and Derricott, 2014). ï‚·Mark & Spence is a most popular company and it can develop its website. ï‚·There are many future opportunities to expand the business and brand into China and India. ï‚·The company can introduce new market segment from which organisation can achieve more profits from markets. Threats-Threats includes external factors that company do have any control on it. It includes market strategies, risk factors, existing competitors, business risks, unfavourable trend, threaten situations, supplier prices, availability of raw material. ï‚·Mark & Spence creates strategies for growing business like discounting prices. From this strategies other retail stores lives in threats. ï‚·The company is become a global retailer, so the company has to expose different political facts in so many countries.These exposer is a big threats for the organisation (Palm, 2016). 7
ï‚·Government policies made by governance for the retail stores are a threats for the company. P6 Strengths and weaknesses interrelate with external macro factors. Strengths and weaknesses are closely related with the macro factors. Macro environment can be identify with the PESTLE analyses, in these analyses p stands for political, E stands for economics, S stands for social, T stands for technologies, L stands for legal and E stands for environment. Strength and weaknesses are internal factors which analysis tool for the company. PESTLE analysis focuses on external environment factors, it affects the business but SWOT analysis focuses on internal factors as well as external factors. PESTLE analyses explores legalandpoliticallandscapethatincludesemploymentlaws,politicalissues,taxesand regulations.Theseconditionsimpactthebusinesses.Strengthsliststhecompany'score competencies which is a advantage over others (Harit, 2013). Weaknesses are the internal deficiencies which are relative to the competition. The process of SWOT analyses involves the business goals. The aim of it is to identify the internal and external factor that affects business productions to reacg the goals. SWOT and PESTLE both are the tools of analysing the business environment and different from each other. They are interrelate with each other. The management is concerned about internal and external environment factors that affects business operation. SWOT is used to evaluate company's internal and external environment. Mark and Spence is developed by identifying its internal as well as external factors. The company associated risks also identified by considering the opportunities that arise in external market. Political factors express the impact of policies, procedures and other political parties. When company faces crisis than the decision taken by political parties creates impact on business (Fox and Vorley, 2004). Considering about the economical factors, interest rates, trading blocs, commodity prices, taxation regimes, change in the inflation can influence the company. CONCLUSION Fromtheabovestudyreadercanfindtherelationshipbetweenstrengths,weaknesses, opportunities and threats. In the PESTLE analyses can find p stands for political , E for economical , S stands for societies , T stands for technologies , L stands for legal and E stands for environment . There are relationship between SWOT and PESTLE analyses , which are inter related with each other . There are internal and external factors which are related to each other . 8
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Strength and weakness are internal factors andopportunities and threats are external factors of company. However, from the above analysis readers can find the relationship of all the macro environment political, social, economical, technological , legal and environment . 9
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