Communication in London Underground

Business
Communication
(Project 2)

ABSTRACT
Communication plays essential role in transmission of information between people. In
present era, businesses uses various communication forms such as face to face communication,
e-mail etc so exchange information or message that improves its operations and position. The
present report is for UK Transport manager for communicating in better manner. It si based on
London Underground and comprises different communication forms and principles of
communication which are used in London Underground. It also evaluated barriers of
communication along with strategies to solve them.

Table of Contents
INTRODUCTION...........................................................................................................................1
LITERATURE REVIEW................................................................................................................1
ANALYSIS AND DISCUSSION...................................................................................................3
Implications of using forms of communication for London Underground customers and staff. 3
How different communication form help in achieving operations in better manner...................3
How communication principles help Tube managers to improve communication practices
across tube...................................................................................................................................3
COMMUNICATION AND EVALUATION..................................................................................4
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7