This article discusses the barriers to effective communication and provides strategies to overcome them. It also explores the influence of cultural differences on communication and negotiation.
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BUSINESS COMMUNICATION INTRODUCTION Communicationreferstoexchangeofopinions,facts,emotionsandideas betweentwoormorepeopleinordertocreatemutualunderstanding. Communication is important to carry out in an organization because it aid to better understand the needs and preferences of the people. This also uplift relationsamongemployerandemployeesthrowtwo-wayeffective communication. Hilton is an American multinational hospitality company which is used in carried out in this report. It was established by Conrad Hilton in the year 1919. Barriers to communication can be termed as those parameter which limits the channels of communication between sender and a receiver. This restrict the business in it's growth and success in the market. The various ways to overcome barriers of communication are discussed as follows: Be aware of language tone while communicating with the other person. Try not to use slang words while talking as it creates trouble in communication as well as frame bad impression. In order to improve effective communication it is very necessary to be agood listener. Also, show interest levelinhis/hertopictoavoidunhealthy communication and conflicts. Tooverthebarriersofcommunicationitisvery necessary to clarify ideas for communicating with other person.Thereceivershouldunderstandthemain objective of the message you are trying to convey him/her. Barriers to overcome communication Study the challenges and barriers to effective communication Communication can be explained as sharing of information and knowledge in the form of oral or written form to create mutual understanding among sender and receiver. Effective communication is important to carry out in an organization so that confusion does not occur and set goals are achieved on time. The various barriers of effective communication are as follows: Linguistic barrier: Language barrier is the main problem in effective communication. Employees working under one roof with diversified culture and language also directly or indirectly faces linguistic barriers while expressing views and emptions with each other. Due to which mis-understanding and conflicts occurs among the team members which leads to unproductive results. Perception barriers: In an organization various employees has different viewpoints regarding the same topic or matter. Here, perception barrier creates trouble in effective communication. When the mental thoughts or perception level between two people does not match then it became difficult carry forward communication in effective manner.
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Negotiation refers to that activity by which settlement of dispute is done by mutual understanding. Whereas, communication can be stated as conveying message from one person to another. Cultural differences influences communication and negotiation can be explained as follows: Culturaldifferencesinfluence communicationandnegotiationbecause everyone has their different view point. Due to which level of conflicts and mis- understanding increases. In an organization when diversified people work then it directly or indirectly affect their communication because employees does not easily respect other culture and values. Create Awareness of Cultural Influences On Communication and Negotiation Duetolanguagebarrierappropriate messageis norconveyedtotheother person due to which mis-communication takesplaceanditaffectworking environmentinnegativeway. CONCLUSION Fromtheaboveitcanbeconcludedthatbarriersineffective communication decreases productivity level in a firm. Whereas, there are various ways to overcome which can be adopted by people so that better standing canbe built among them. It also,throw light that culture differencesalsodirectlyorindirectlyaffectcommunicationand negotiation among people which can be reduced by creating awareness. REFERENCES Guffey, M. E. and Loewy, D., 2012.Essentials of business communication. Cengage Learning.