Common challenges and barriers to communication

This document discusses the common challenges and barriers to communication in business and provides strategies to overcome them. It also explores the awareness of cultural influences on communication and negotiation. The document includes references to relevant books and journals.

Business
Communication

Table of Contents
TASK1.............................................................................................................................................1
Common challenges and barriers to communication .................................................................1
Strategies for over coming communication barrier.....................................................................2
Awareness of cultural influences on communication and negotiation........................................2
REFERENCES................................................................................................................................3

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TASK1
Common challenges and barriers to communication
Business communication is defined as sharing of information in between individuals in
an organisation which is mainly performed for the purpose of commercial benefits. In simple
terms business communication is defined as a manner in which a company share information as
to effectively make promotion of their products as services as to attention of large base of
customers. Thus, it becomes essential for organisation as to facilitate positive and good form of
communication with customers, employees and other related business individuals. With the help
of this significant increase in productivity can be seen (Wang, Pauleen and Zhang, 2016). Apart
from that there are numerous set of factors that hinder effective communication and acts as
barriers. Thus, it becomes essential to overcome them as to facilitate best effective form of
communication:
Psychological Barrier:
It is a physiological state that acts as a barrier within which there are number of factors
that lead towards forming barrier. Some of these include, emotions, attitudes, consciousness,
opinions, status and more. All these factors impact on person communication ability and lead
towards creating obstacles for best form of communication.
Emotional Barrier:
Emotional barriers are defined as a mental restrain that significantly affect an individual
thoughts and feelings as to formulate communication with other individuals. For an instance,
anger is termed as a emotional barrier that further lead towards affecting individual to initiate
communication with other individual.
Physical barrier:
This form of barrier in a communication process mainly arise due to environmental as
well as mental conditions. There are numerous set of factors that acts as an restraining elements
as to formulate communication process in between sender and receiver. Some of these factors
include interior design, noise, technological issues, environmental factors and other related
elements. All these physical form of barrier further lead towards creating immense level of
disturbance in the process of effective communication. This will help organisation to effectively
increase their overall set of productivity and profitability in well defined manner.
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Strategies for over coming communication barrier
Communication strategies will effectively aid Mr. Fishy to formulate and encourage
formative communication with staff. In addition with this, challenges and issues can be
overcome and conflicts can be resolved that further lead towards creation of positive working
environment:
Understanding the needs and requirements of the audience:
As to deliver information it is essential to effectively understand emotional stability and
sensitiveness of audience (Veltsos, J.R., 2017). With the help of this behaviour, culture and
religion can be effectively understand that lead towards facilitating communication in best
effective manner.
Taking care of language, tone and manner of speaking:
In order to transfer message and necessary information through any mode of
communication it is important to consider that tone and manner of speaking and language is well
effective. As with the help of clear and understandable tone one can deliver necessary
information to other via any mode of communication in best effective manner.
Make the use of body languages:
It is important to formulate communication in an understandable manner. For this use of
appropriate and proper form of body language, head gestures, hand movements and eye contact
is required to be undertake. As any confusion gestures may further lead towards unclear form of
transformation of information.
Awareness of cultural influences on communication and negotiation
It has been identified that culture significantly impact upon negotiation and
communication (Pearson, R., 2017). As per the scenario this has been evaluated that due of the
possibility of Brexit tension has been raised in between British and non-British staff. Thus, in
order to effectively overcome conflicts it is essential to implement different types of new form of
policies within workplace as to effectively promote best effective form of working relations. This
will further lead towards encouraging communication within staff. Thus, this has been identified
that with the assistance of best effective form of communication measure smooth and positive
work environment an be formulate that further lead towards reducing conflicts and issues.
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CONCLUSION
As per the above mentioned report, it has been concluded that it is essential for an
organisation to formulate numerous form of communication strategies in order to generate best
effective form of communication. With the help of this they can effectively able to create
positive and healthy working environment through which organisation can able to increase their
profitability.
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REFERENCES
Books and Journals
Pearson, R., 2017. Business ethics as communication ethics: Public relations practice and the
idea of dialogue. In Public relations theory (pp. 111-131). Routledge.
Wang, W.Y., Pauleen, D.J. and Zhang, T., 2016. How social media applications affect B2B
communication and improve business performance in SMEs. Industrial Marketing
Management. 54, pp.4-14.
Veltsos, J.R., 2017. Gamification in the business communication course. Business and
Professional Communication Quarterly. 80(2), pp.194-216.
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