Importance of Communication in Organizations

This assignment delves into the significance of effective communication within organizations. It emphasizes the impact of clear and concise messaging on problem-solving, decision-making, and overall organizational performance. The importance of intercultural communication is highlighted, as it promotes understanding, builds trust among employees, and facilitates collaborative efforts. The document concludes by reiterating communication's pivotal role in addressing challenges and achieving positive outcomes within a workplace setting.

Running head: BUSINESS COMMUNICATION
Business Communication
Name of the student
Name of the University
Author note

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Introduction
The assignment is a reflective essay that helps in understanding the importance of the
intercultural communication as well as organizational communication at workplace. The
assignment will be based on my experience about the importance of these and the
implications of the organizational communication as well as intercultural communication at
the workplace as well.
The main aim and purpose of the report is to analyze the implications and importance
of the intercultural or the cross cultural communication of the individuals at the workplace.
The purpose of the assignment is that I need to analyze the usage of these communication
processes in the workplace.
The structure of the assignment will be a reflective essay that will help me in
analyzing the importance and implications of the business communication processes in
different kinds of organizations. In this assignment, I have to provide a proper brief on the
importance of the process of communication and their implications at the workplace. I have
to analyze the usage of the process of communication in such a manner that it will help me in
understanding the required kind of behavior that is acceptable at workplace.
Discussion
The topics that have been chosen by me are intercultural communication as well as
organizational communication at my workplace. The intercultural communication is essential
in nature in my workplace as it will help me in overcoming the different kind of obstacles
such as language barriers as well as stereotypes in the business. According to me,
intercultural communication will help me in preventing different kind of misunderstandings
between different cultures while exchanging different information with them. In workplace, it

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is essential to maintain proper communication as it will help me in bridging gap with
everyone in the workplace (Boesch et al. 2013).
Secondly, it will help me in fostering proper respect as communication takes place
differently in different cultures. In my workplace, there are different co workers, who are
from different cultures and due to gap in the process of communication process; there are
conflicts that will arise in my workplace. The effective intercultural communication will help
me in ignoring the societal differences and this will help me in transmitting the information
more clearly to the other fellow colleagues in the workplace. The intercultural
communication will helped me in discouraging the discrimination as well as racism at my
workplace and this helped me in maintaining healthy communication with fellow colleagues
as well.
For instance
In my workplace, where I am presently working a new employee has recently joined
in the Human Resource Department where I am working as well as head recruiter. On the
first day of joining, there was a huge miscommunication between the new joinee as well as
another employee of marketing department.
The conflict happened between them as there was language barrier between the
employees. I understood the situation and this made me feel that I need to talk with the higher
authorities in order to take some charges against the employee of the marketing department as
the person had no right to abuse someone regarding the language. On that specific point of
time, I handled the situation by making the marketing department guy understand about the
intercultural communication. I requested the employee of the organization as well to properly
behave with other employees who are from different cultures or backgrounds as well.

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From the above example, I want to explain that intercultural communication is
essential at workplace and there should be no discrimination among the employees in the
organization due to cross cultural communication as well. I feel that differences may exist
due to different kinds of differences in language, ethnicity as well as due to personal
background as well. Cross cultural communication is essential at workplace as this helped me
in understanding the issues that are faced by the other individuals and I can sort them out
easily as well.
On the other hand, organizational communication is essential in nature as well as this
will help me in properly communicating with the other employees in the organization. The
communication helps in providing proper techniques for solving the problems in the
organization and this will help me in managing different kinds of conflict that takes place in
the organizations as well. According to me, organizational communication is essential as this
will help me in understanding the different formal and informal behavior at workplace.
Presently, where I am working, there were different issues due to compliances, and there
were issues among employees as there were communication gap between them as well.
However, in the present scenario, in my organization there is trust between the
employees as there are proper relationships between different employees as well. According
to me, proper communication is essential in nature in all the organizations as this helps in
providing and building relationships among the staff members and other employees of
different levels as well. According to me, proper clarity is brought in the communication
process in the workplace with proper communication and decreasing the confusion as well as
ambiguity in the entire workplace as well. I feel proper collaboration is possible with
communication and this helped me and my organization to achieve positive results.

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In my organization, different policies and procedures are followed as this will help me
in managing the conflict among different employees and this will help me and my
organization in gaining compliance as well. I feel that proper communication is essential in
my workplace as this will help me in creating a sense of transparency that is required in the
workplace and this will help me in motivating the employees at my organization as well.
According to me, due to conflict management, there can be loss of proper as well as talented
employees at the workplace and this can affect the motivation among the employees as well.
There are different implications of effective process of communication at the workplace and
this will help in gaining productivity at the workplace and maintaining proper collaboration
as well. The importance of organization communication is as follows:
 It will help me in building trust among the employees and this will have huge
influence on the productivity of my organization as well (Baxter and Norwood 2015)
 Proper training has been taken by different experts in our organization as to make us
understand about the different usages of the process of communication in my
workplace
 There are different gestures that has been taught by the expert in my organization as
this helped the employees of the organization to brainstorm the responses that are
potential in nature
 Proper communication processes also helped me and my organization to make the
employees understand about the rationalizing as this will help them in bringing the
issues to the management. This helped different employees in the workplace in
highlighting their issues to the higher authorities and gain profitability in the business
as well.
For instance:

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In my organization, few weeks ago, an incident has taken place that had huge impact
on the employees as well as on the productivity of the organization as well. An employee of
the organization faced a problem regarding the deductions in the salary that has been made by
the management and the respective employee did not communicate properly about the issues
to the Human Resource department as well. The employee suffered different issues due to
gap in communication that has been caused. When the employee complained about the issues
that has been caused to him regarding his salary, he did not receive the desired amount of
salary, however no importance was given to the case as he did not communicate immediately
after the incident has taken place.
The higher authorities in the organization had told the employee of my organization
that he should have informed immediately after the incident has taken place and not waiting
for this much time to convey this message. I feel this is the example of gap in the process of
communication and this has huge effect on the organization along with the employees of the
organization as well.
Conclusion
Therefore, from the above I can infer that proper communication is essential at
workplace as this will help me in reducing the gap in the process of communication and this
will help in resolving different kinds of issues within a specified time as well.
Communication is essential in the organizations as this will help the organizations as well as
the employees in the organization to properly portray the different kinds of messages and this
will help in generating proper solutions to the different problems as well.
Similarly, the intercultural communication is essential in my organization or in other
workplaces as well as this will help in creating huge clarity in the process of communication.
The intercultural communication will help me in building proper relationship with the other

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employees at the workplace. The trust among the employees is essential in nature as this will
help me in collaboration of different kinds of task in the organizations more effectively as
well. Lastly, I can conclude that communication is the streamline that helps in
communication of the potential issues as well as improving the result as well.

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