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Business Communication Challenges

   

Added on  2021-02-20

2 Pages700 Words54 Views
Business CommunicationINTRODUCTIONCommunication is a process of transferring theinformation vis different media to the end user. Businesscommunication help in communicating the goal,objective and strategies to the organization. The reporthighlights the common challenges and barriers face bythe organization and the different measure to minimizethe communication barriers. It explains the influences ofculture on communication and negotiation.TASK 1LO 2 Common challenges and barriers to effective communicationDifference in perception and viewpoints: Perceptualbarriers are those barriers which arise from thedifference in value and belief of the individuals. Theemployee has different perception about the beach resortin Sri Lanka. They believe that to open resort in SriLanka is riskier because of the terrorist attack. Theowner of the hotel and resort believe that they canmanage the risk by the different safety measures.Cultural barriers: Different culture people worktogether in organization. The difference in their valueand belief becomes barrier in the organization. Itperverts the employees to share their viewpoints andopinion. It also increases the conflict in the organization.Language barriersIn the organization people comes from variousplaces. The different languages spoken by them alsobecome barrier in communicating the rightinformation to the employees and customer. To openresort in Sri Lanka they have to communicate theinformation about the safety measures and facilityprovided by the company to the customer andemployees.LO 3 Strategies for minimizing thecommunication barriersEliminating the barriers in perception: Tominimize the communication barriers and provide theproper information to the organization they have toeliminate the perception barriers by providing theproper training and development, induction programso they can more connect with each other andunderstand the thoughts and planning of the ownerbehind opening the beach resort.
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