Significance of Communication in Business: Identifying Concepts and Literature Review on Intercultural Communication

Running head: BUSINESS COMMUNICATION
Business Communication
Name of the Student:
Name of the University:
Author’s Note:

1BUSINESS COMMUNICATION
This essay introduces the significant role of communication in business by identifying one
important concept that I have learned over the course of ten weeks. Communication in business is one of
the most important aspects that determine the overall success at work. Effective communication helps in
clear flow of information among the employees thereby, maintaining a transparency, reduces repetitive
actions, eliminates resource wastage along with boosting the morale of the employees thereby, increasing
productivity and efficiency at work. This is followed by defining each of the concepts along with
explaining the importance of the concept for me in my current line of work. Upon completion of this
section, section 2 formulates literature review by selecting one of the concepts selected by me from the
previous section. Lastly, section three discusses two concepts in accordance with its significance for my
future career aspirations in the course of five years from now.
Section 1 highlights the identification of one significant concept of each about each week from
week 1 to week 10 along with identifying the concept and justifying the significance of it in my current
line of work.
One of the significant concepts of week 1 is intrapersonal and interpersonal communication.
Interpersonal communication is defined as the method of interaction between two individuals whereas
intrapersonal communication is referred to as own feelings, thoughts and emotions. Interpersonal
communication is significant, as this helps in clear flow of information between two people both at
personal and professional level. Intrapersonal communication is important as this helps in planning future
work or recollecting past events for improvements.
One of the significant concepts of week 2 is the listening process. The listening process is
defined as the process of receiving, attending and understanding the auditory messages. The significance
of active listening process is that it improves the ability of the individual to absorb and pass relevant and
significant data during communication thereby, providing empathy and clarity.

2BUSINESS COMMUNICATION
One of the significant concepts of week 3 is the difference between written and verbal
communication. The concept of written communication is defined as any type of message that is
documented whereas non-verbal communication is defined as any kind of communication that does not
involve spoken language. Written communication is important as it is easy to preserve and can be
documented. On the other hand, non-verbal communication is important in creating a positive first
impression in terms of body language, eye contact and behavior at workplace.
One of the significant concepts of week 4 is sentences. The concept of sentence is defined as the
set of words that is complete in itself with proper meaning and contains a subject and a predicate.
Sentences are important for ensuring effective communication, as it helps in conveying a meaningful
message to the other party.
One of the important concepts in week 5 is writing a literature review. The concept of literature
review is defined as the chapter that identifies, analyzes and interprets the already existing information in
the research. The concept of literature review is important because it helps in identifying the independent
and dependent variable along with mentioning relevant theories and concepts that helps in developing in-
depth knowledge.
One of the most significant concepts in week 6 is communication apprehension. The concept of
communication apprehension is defined as the level of fear or anxiety of an individual that is associated
with real or anticipated communication with the other party. Communication apprehension is important
because it helps in understanding the individual fear and anxiety for influencing one’s ability and
willingness to interact.
One of the essential concepts of week 7 is intercultural communication. The concept of
intercultural communication is defined as the circumstance in which people from different cultural
backgrounds are involved in communication. Intercultural communication is important because it allows
the individuals to deal and communicate across cultures for the individuals.