Role of IT and Business Communication in HSBC Bank

BUSINESS
COMMUNICATION

Table of Contents
ABSTRACT..........................................................................................................................................3
INTRODUCTION.................................................................................................................................3
LITERATURE REVIEW......................................................................................................................3
The role of IT in business..................................................................................................................3
Ethical and social issues that pertain to running businesses...............................................................4
Different types of networking technologies.......................................................................................5
Personal Area Network (PAN)......................................................................................................5
Local Area Network (LAN)...........................................................................................................5
Wireless Local Area Network (WLAN)........................................................................................5
Campus Area Network (CAN).......................................................................................................6
Storage-Area Network (SAN)........................................................................................................6
Importance of Intranet and Internet in your business.........................................................................6
The different stage of system development life cycle........................................................................7
ANALYSIS AND DISCUSSION..........................................................................................................8
CONCLUSION.....................................................................................................................................8
REFERENCE........................................................................................................................................9
Books and journals............................................................................................................................9

ABSTRACT
Business communication work ass essential part of service originations such as banks
and other financial service providers. This report is based on role of it and business
communication in HSBC bank which are practices by it. Here roles of IT in business will be
analysing. All ethical and social issues that help business or act as barrier to business will
study here. Numbers of technologies which are present in business are to be analyses in this
report. And in last, importance of intranet and internet will be discuses which help firm in in
improving its performance, and bank will able to cope with dynamic business environment.
INTRODUCTION
Business communication is that method which is used to circulate or communicate
information within and outside the company. And effective communication is good supply of
communication between manager and employee without any delay. This report is based on
HSBC bank which is one of the leading banks in UK. Bank has its operations all over the
world but its nub work is in UK. This bank is using IT in there functioning for reaching its
goals and objectives for long period of time. There is number of ethical and social issues
from which bank is passing on. It is using networking technology which is helpful in getting
access to global economy. This report will cover all business communication which is used
by HSBC bank (Griffin and Fyke, BlackBerry Ltd, 2016).
LITERATURE REVIEW
The role of IT in business
Information technology is that tool of business which is used by it for innovation by
increasing performance and using computers and system in firm, this will done with the help
number of functions like using smart machines, fast transaction cards and many more. IT
plays number of roles in business for its success and sometime failure. Here are some roles
which are identified from a critical research on this, these roles are mentioned below:
Improved organizational communication: IT in business play an important role in
improving communication within firm, this is done through use of number of applications
such are video condensing, conferencing software, email, video chat, company intranets
and the internet in general. This helps HSBC bank in getting access to its employee in all
over the world and can connect them for smooth flow of information. This also help
employee to stay connected with firm for managing work.
Efficiency in daily operations: This is also an important role of IT in services sector that
it helps bringing smoothness in daily operations of business. In context of HSBC bank
where firm use IT software to count money and prepare daily charts which help firm in to
work automatically not in manual .this also reduce the chances of errors which occurs
because of human nature (Key and Czaplewski, 2017).