Challenges and Barriers to Effective Communication

Business communication
Communication barriers that refer to difficulties that are faced by parties while exchanging their thoughts. This becomes
worst when both parties speak in different language. Challenges and barriers to effective communication and strategies to
overcome them are as follows
Challenges and Barriers to effective
communication
Lack of Plan
In this challenge when employees are not aware of the purpose
of communication and this also includes that employees have
not given any guidelines about their communication pattern
with customers in this case about passengers.
Mentally Stressed
When employees are mentally stressed due to any reason
specifically organizational in that case they tend to
communicate rudely with customers and passengers.
Lack of Attention
Important attention of all the drivers remain on completing their
duty within specified time and which is also more than what ideally
should be. This lacks their attention towards passengers and their
issues.
Attitude
This is major barrier attitude of the drivers seems to
be negative and ignorant about passengers and that
is a big challenge and barriers in effective
communication.
Strategies for overcoming
communication Barriers
Strategies for overcoming these barriers include giving training to employees that focus on following
Cultural Sensitivity
Employees need to be given training about cultural sensitivity
that includes that employees are required to respect every culture
and values and those speak English as second language.
Be a good Listener
For being a good communicator being a good listener is m
and for that employees should be trained about listening s
and improve their understanding of language and content.