Business Communication

This study provides an in-depth overview of effective business communication as one of the most significant concepts in the workplace. It covers various aspects of communication such as non-verbal communication, written communication, intercultural communication, and professional presentation techniques.

Running head: BUSINESS COMMUNICATION
Business Communication
Name of the Student
Name of the University
Author’s Note

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Introduction:
Effective business communication is highly significant in achieving business goals and
objectives
This study has focused to give in-depth overview about effective business
communication as one of the most significant concepts in workplace. Without proper
communication method business persons can never run their organization successfully. Before
making an effective business strategy and policy business managers need to make interpersonal
or group communication with every concerned stakeholder. While defining communication as an
overarching term numerous eminent scholars have provided their own opinion. Mishra, Boynton
and Mishra (2014) opined that communication is the link or bridge that connects the people
associated with business organization towards a particular goal.
Section 1: Identify concept related to work and its significance:
Business communication Week 1:
Week 1 just gave an introduction about the unit and different aspects of communication
process. Communication helps in transmitting appropriate messages to the stakeholders based on
which they becomes active and responsible towards their services. By evaluating the opinion of
different eminent scholars it can be defined that communication is the systematic method of
decoding the important messages to the right person in quest of making them alert about their
roles and responsibilities (Tourish, 2014). This particular concept has left immense significance
in the realm of business field without which both internal and external stakeholders cannot step
forward in delivering their services.

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Business communication week2:
Week two has provided in-depth overview about various significance of non-verbal
communication. Non-verbal communication is the most effective ways based on which both the
business managers and employees can communicate with each other effectively. Non-verbal
communication method includes email, report, employment letter, newsletter, manuals and so
many. Body language and expressions are also considered as one of the most effective parts of
non-verbal communication method. Listening is one of the most significant ways of nonverbal
communication technique
Business communication week3:
Week 3 evaluates written communication method and its importance. Some of the
eminent scholars consider written communication as a part of non-verbal communication
method. With the help of non-verbal communication the business experts can circulate important
messages to the employees (Bedwell, Fiore & Salas, 2014). While gathering any kind of
feedback the employees can give revert to this written communication form.
Business communication week4:
Week four has provided detailed overview about written communication and its major
significant. The study has analyzed that written communication is highly important in order to
maintain a formal business environment. Written communication through email and newsletter
can help the business experts in equally distributing the messages to every employee associated
with the organization.
Business communication week5:

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Week 5 has also constituted the context of week 4 where the study has discussed negative
aspects of written communication method as well. In written form of communication method
employees get delayed reply. As a result, people have to face immense challenges in making
direct communication to resolve any urgent issue.
Business communication week6:
In week six the study has provided professional presentation techniques while
communicating with the employees. Effective business communication is a vast concept which
is even segregated into several parts. Effective business communication is of two major types
that include verbal communication and non-verbal communication.
Sometimes, maintaining effective verbal communication becomes a major challenge for
large number of employees. People belonging to different cultural backgrounds and attitudes are
not well accustomed with effective verbal communication. In this kind of situation, the
employees fail to share their views and thoughts with others.
Business communication week7:
Week 7 provides a detailed vista on how intercultural communication is the conversation
among the people from various religious and psychological backgrounds and attitudes. An
organization is constituted with the people of various psychological backgrounds and attitudes.
Therefore, business managers while making a business meeting and communication involve all
the team members in a conference hall for maintaining proper and effective interaction regarding
the business purpose.
Business communication week8:

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In week 8 the study has evaluated that employees do not feel motivated without having
proper communication. Employees can get the scope to share their own opinion regarding the
success of business without having effective organizational communication. Verbal
communication enables both the listener and the speaker to directly communicate with each
other. As a result, the business experts can get an immediate response from the participants.
Business communication week9:
By arranging a organizational communication the business experts can introduce their
new strategy and policy so that message can be transmitted equally. Group communication is of
two different ways including small group communication and team group communication. On
the other hand, before arranging any group meeting business managers intend to arrange verbal
communication in a conference hall. With the help of participative form of decision making style
the business managers can maintain verbal communication very effectively (Baltes, 2015).
Business communication week10:
Week ten has provided vast vista on interpersonal communication and its major
significance. Interpersonal communication enables the business managers and employees in
maintaining face-to-face conversation. Face-to-face communication method is very pathetic that
enables the employees in having direct conversation regarding any issue of business. After
making effective face-to-face communication method, the organization would be able to
personally deal with the employees so that regarding their workplace issues.
Section 2: Literature Review:

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In this very specific part, the study has provided detailed overview about one particular
communication method based on which the entire work environment is highly dependent. As
opined by Baccarani and Bonfanti (2015), written communication method is highly professional
with the help of which employees can show a proper document of communication method. This
particular communication concept is acceptable for everyone. Sometimes, it is observed that
verbal communication method is not compatible for everyone. Large numbers of employees are
there associated with business organizations that are capable enough in communicating with the
business managers effectively. In this kind situation, both the managers and the employees are
unable to maintain a proper communication with each other regarding making the business
strategy and policy. This very specific study has provided detailed overview about the
importance of written communication in enhancing the level of interaction among the
employees.
Written communication is of several types that include email, report, memo, manuals and
newsletter and so on. Email is one of the most significant forms of delivering the messages to
every employee equally. In order to let the employees know about the new business strategy and
policy email procedure is the most significant ways to circulate the messages in a proper way.
Celikbas (2017), annual report or any business report has left major significance in maintaining
organizational transparency. With the help of business annual report the stakeholders can
understand the organizational profit level, organizational structure and other significances.
As per the opinion of Miyarso, Nugroho and Wulandari (2015), written communication
has major advantages in the business field. With the help of an effective written communication
the employees having linguistic barrier can easily communicate with the seniors. They do not
have to hesitate in interacting with the business managers. As a result, the issues can easily be

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resolved. On the other hand, it can also be stated that written communication has a proper
document with the help of which employees can prove their reliability. Verbal communication
sometimes is proved to be disloyal with the help of which the employees cannot prove their
authenticity. Sometimes, employees tend to deny their statement in order to deal with the
situation. However, employment appointment letter, curriculum vitae and business newsletter,
annual report, confirmation letter are provided in the written form for using the material as
document.
Lavelle et al., (2015) opined that written communication is possessed with several
negative aspects as well. With the help of written communication both the two participants have
to wait for feedback. In written form of communication, the feedback is over delayed. As a
result, the entire communication method becomes very lengthy which highly effects on the
overall operation process of business. In order to overcome this kind of situation, the business
experts have decided to implement both verbal as well as written communication on the overall
business services. By maintaining written communication the business experts can show the
proper evidence. On the other hand, in case of making any kind of urgent decision the company
business experts can follow verbal communication by involving the employees of an
organization.
Intercultural communication sometimes becomes very challenging when the business
experts have to interact with each other while resolving any issue. However, after appointing
employees from intercultural backgrounds the business experts have to focus on following
written communication at the workplace. Hanna and Richards (2014) stated that the business
experts do not get the opportunity in maintaining an effective communication with the people of
various geographical backgrounds and attitudes. In addition, it is however observed that written

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communication maintains a proper organizational behavior and discipline with the help of which
people tend to show their interest in delivering effective services. Written communication is
effective only when the business experts tend to spread equal information to the people
associated with business process. On the other hand, Little et al., (2015) believes that written
communication is another form of ethical communication. In an ethical communication both the
speaker and the listeners follows democratic form of communication method.
Both the two participants leave equal contribution in making a conversation successful.
Therefore, there is no ambiguity between the speaker and the listener. As per the opinion of
Celikbas (2017) opined that written communication always helps an individual in making
business strategy and policy so that the organization can reach the peak of business success and
achievement. In order to let the employees know about the new business strategy and policy
email procedure is the most significant ways to circulate the messages in a proper way. With the
help of an effective written communication the employees having linguistic barrier can easily
communicate with the seniors. They do not have to hesitate in interacting with the business
managers. By maintaining written communication the business experts can show the proper
evidence (Baccarani & Bonfanti, 2015). However, after appointing employees from intercultural
backgrounds the business experts have to focus on following written communication at the
workplace. Written communication is effective only when the business experts tend to spread
equal information to the people associated with business process.
Section 3: Reflection on career aspiration
In my personal and professional development I have applied two particular
communication concepts categorically that has immensely enhanced my career. I personally feel

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that both verbal and non-verbal communication is equally important in order to deal with the
customers as well as internal stakeholder effectively. By arranging a group meeting the business
experts can introduce their new strategy and policy so that message can be transmitted equally. I
have observed that before arranging any group meeting business managers intend to arrange
verbal communication in a conference hall. The employees like us can get the scope to share
their own opinion regarding the success of business. Verbal communication enables both the
listener and the speaker to directly communicate with each other. As a result, the business
experts can get an immediate response from the participants. In my personal work experience I
face difficulties in making fluent communication with my seniors due to the lack of knowledge,
confidence and linguistic competency. However, I have decided to make an effective training
and development session so that I can improve my communication skill for better future. Proper
guidance and communication training program can enhance me in dealing with the customers
effectively.
After improving my communication skill I have observed that I can interact with my
senior managers more effectively which actually reflects on my future growth of career. While
maintaining a conversation the managers do not have to use non-verbal communication method.
As a result, they can easily interact with me while taking any business decision for future. It has
become a matter of good impression when I can equally reciprocate at the time of any kind of
discussion. While making group communication I can share my views and thoughts with others.
As a result, my group members can feel my presence at the time of meeting and conference and
they have considered me as an active member.
Apart from verbal communication I have implemented non-verbal communication within
my professional career as well. Among different kinds of non-verbal communication method I

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have given emphasis on written communication. Email is one of the most significant forms of
delivering the messages to every employee equally. In order to let the employees know about the
new business strategy and policy email procedure is the most significant ways to circulate the
messages in a proper way. I cannot deny the fact that business report has left major significance
in maintaining organizational transparency. I have observed that verbal communication
sometimes is proved to be disloyal with the help of which the employees cannot prove their
authenticity. Sometimes, employees tend to deny their statement in order to deal with the
situation. As per my point of view written communication is effective only when the business
experts tend to spread equal information to the people associated with business process. On the
other hand, in my personal work experiences I have prioritized on those written communication
method which is immediately effective. Most of the cases, I prefer to have conversation with my
senior employees through email so that I can save a written document of that conversation.
Conclusion:
There is no alternative of business communication concepts.
While summarizing the entire essay it can be concluded that communication connects the
people associated with business organization towards a particular goal. This particular concept
has left immense significance in the realm of business field without which both internal and
external stakeholders cannot step forward in delivering their services. Verbal communication
enables both the listener and the speaker to directly communicate with each other. As a result,
the business experts can get an immediate response from the participants. Large numbers of
employees are there associated with business organizations that are capable enough in
communicating with the business managers effectively

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With the help of written business communication the stakeholders can understand the
organizational profit level, organizational structure and other significances. By maintaining
written communication the business experts can show the proper evidence. It is however
observed that written communication maintains a proper organizational behavior and discipline
with the help of which people tend to show their interest in delivering effective services. The
reflection part has evaluated on how written communication and verbal communication can
render my future career growth.

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