Effective Business Communication and Reflective Writing

Effective business communication
Reflective writing

Contents
Introduction......................................................................................................................................2
Section 1..........................................................................................................................................2
Section 2: Cross cultural communication........................................................................................3
Section 3..........................................................................................................................................5
Week 6: Effective presentation....................................................................................................5
Week 10: Interpersonal communication......................................................................................6
Conclusion.......................................................................................................................................6
References........................................................................................................................................8

Introduction
Effective business communication forms a solid backbone for any business. Communication
helps the business in connecting with stakeholders as well as building positive relationships with
them. The course has taken us on a journey covering several elements of effective
communication including interpersonal communication, cross cultural communication as well as
non-verbal communication. The essay has been divided into three sections. The first section
offers a brief learning from each week. The second section highlights upon the literature review
of cross cultural communication. The last section talks about interpersonal communication as
well as the importance of effective presentation.
Section 1
Week 1: The first week of the course taught us about different kinds of communication. We
were introduced to different kinds of communication like interpersonal, intra-personal, cross
cultural and public organizational.
Week 2: The most important learning of second week was understanding the importance of
listening and the role played by listening in an effective communication. The listening process
comprises of several steps which are essential to ensure efficient listening.
Week 3: The third week was all about written communication. This was important because we
encounter several forms of written communication in our everyday lives including letters,
memos, emails and reports. The most important thing learnt was the art of making a competent
resume and cover letter as well as the golden rules to crack the selection criteria.
Week 4: During week 4, we learnt about academic writing. The week helped in us in
understanding plagiarism and how to effectively use references when taking ideas from someone
else’s work.
Week 5: The fifth week helped in writing a reflective essay. Such essays are usually a reflection
on one self and require immense thought process before writing. The analysis and the critical
evaluation of a reflective essay is very important.