Business Communication Skills

Running head: BUSINESS COMMUNICATION SKILLS
BUSINESS COMMUNICATION SKILLS
Name of student
Name of university
Author’s note:

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BUSINESS COMMUNICATION SKILLS
Table of Contents
Introduction....................................................................................................................2
Discussion......................................................................................................................2
Importance of management information systems......................................................2
Implementation and use of BI in the terms of decision making................................3
CRM and the use as well as implementation of the systems.....................................4
Social media in the terms of competition in modern age...........................................5
Conclusion......................................................................................................................5
References......................................................................................................................7

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BUSINESS COMMUNICATION SKILLS
Introduction
The aim of this report is discussing the aspect of the business communication in
organisations. With the significant development of information technology in the present
times, the use of information systems in the organisations have increased exponentially. The
management information system could be considered as the system that comprises of people,
processes, machines, as well as the data elements of the organisations. This system mainly
collects significant data from all external or internal sources of any organisation and then
utilise this data for undertaking better informed decisions. The implementation and the use of
BI in the terms of the decision making within the organisation has been briefly described in
this report. The importance of CRM has been discussed and the methods by which the
systems could be used after implementation has been discussed. Lastly, this report concludes
with an suitable conclusion for this report.
Discussion
Importance of management information systems
The management information systems in the present business environment is used
extensively for sustaining significant cross-functional organisation. The management
information system could be described as the computerised database that comprises of
information that has been organised as well as the programmed in specific manner that it
helps in producing consistent reports on the operations for each management level in the
companies (Laudon & Laudon, 2016). It is commonly possible to gain the special reports
from any system with significant ease. The major purpose of management information
system in the organisation is providing the managers with the detailed feedback regarding the
various departments of the organisation, where the top management could effectively monitor
the company completely. The information that has been displayed by any management