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COIT20248 Information Systems Analysis & Design Assignment

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Information Systems Analysis and Design (COIT20248)

   

Added on  2020-05-04

COIT20248 Information Systems Analysis & Design Assignment

   

Information Systems Analysis and Design (COIT20248)

   Added on 2020-05-04

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Running head: INFORMATION SYSTEM AND ANALYSISInformation System and Analysis- Wheelies’ Case StudyName of the StudentName of the UniversityAuthor’s note
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1INFORMATION SYSTEM AND ANALYSISTable of ContentsTask 1...............................................................................................................................................2Part 1- DSS and MIS.......................................................................................................................2Part 2- Information Systems............................................................................................................3Part 3- Need of Decision Support System in Wheelies...................................................................4Task 2...............................................................................................................................................7Part 1- Online Analytical Processing...............................................................................................7Part 2- Expert Systems.....................................................................................................................9Task 3.............................................................................................................................................12Functional Information Systems....................................................................................................12References......................................................................................................................................17
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2INFORMATION SYSTEM AND ANALYSISTask 1Part 1- DSS and MISDecision support system or DSS helps the executives of an organization to make correctdecisions by analyzing historical as well as current information from the internal as well as theexternal sources. DSS and MIS differ in various aspects. Management information system acts asa link that facilitates communication among managers belonging to several disciplines in abusiness organization (Laudon & Laudon, 2016). It is responsible for building flow ofcommunication in the organization. DSS is the advanced form of MIS. The main focus of DSS ison the leadership and senior management requirement for the purpose of providing the topmanagement with an innovative vision (Bonczek, Holsapple & Whinston, 2014). The main focusof MIS on the other hand is on information gathering and integration from various functionaldepartments. MIS plans the reports of different important topics within the organization. MIS isresponsible for making structured decisions and the DSS on the other hand is responsible forsemi or unstructured decisions. The flow of information in MIS is structured and not flexible.DSS promotes flexibility, change and quick responses. The main objective of MIS is to gainoperational efficiency. The main objective of DSS on the other hand is to make effectivedecisions so that the company can move in the right direction.The business intelligence tools of cloud provide alternatives for SQL Azure Reporting.Business intelligence tools can be used for the purpose of mere reporting just like in case ofcloud computing. Business intelligence can be used in various areas for bringing outtransformation in those areas. BI tools can be implemented for transforming the operations of IT,manufacturing, financial and several other industries. Implementing BI tool in small enterprises
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3INFORMATION SYSTEM AND ANALYSISis an example of transformational implementation of BI tools (Olszak & Ziemba, 2012).Business intelligence tools can be used for the purpose of reporting and querying of businessdata. These tools can collect, process unstructured data from external and internal sources forpreparing reports that will help the decision makers to analyze and make correct decisions(Anandarajan, Anandarajan & Srinivasan, 2012). Reporting can also mean aligning dailyactivities with the objectives of the senior management (Laursen & Thorlund, 2016). Processtransformation of BI rollout means when an organization is implementing BI then rather thandeploying BI in the entire organization, the company can rollout the application to individualfunctional departments one at a time (Chen, Chiang & Storey, 2012). The other departments willwelcome the BI rollout after hearing about its usefulness. BI transformation will help theorganization to enhance their performance, set up right governance and policies. Part 2- Information SystemsExecutive information systems (EIS): This is also known as Executive Support Systemor ESS. This information system helps the top management team to meet their strategicinformation requirements. EIS can also be used by the lower managerial levels as well asbusiness professionals. EIS can be easily used by the executives. It will enable the executives toaccess and retrieve information (Mayer, 2013). The information is tailored to the preferences andneeds of the executives. Information regarding the critical success factor of the organization canbe provided by the EIS. EIS will help the executives in supporting their controlling and planningresponsibilities. It also supports crisis management and develops a better system of reporting.Enterprise information portals: This is responsible for providing a customized as well aspersonalized interface that is web based. This interface is used for the corporate intranets so thatthe users can easily access various internal as well as external business applications, information
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4INFORMATION SYSTEM AND ANALYSISservices and databases. These applications and databases are tailored to the preferences andneeds of the individuals. EIP has the capability of supplying personalized web-based knowledge,information and decision support to the managers, executives as well as business professionalsalong with suppliers, customers and business partners of the organization (Joshi, 2013). Whenknowledge is integrated in the system then it can be called enterprise knowledge portal (Akhavanet al., 2012). EIP helps the organization to improve its strategic decision making as well asoperational efficiency. The difference between EIP and static websites are that EIP are able toincorporate information from various sources in various formats and organize it in a consistentform. EIP helps the users to switch from BI systems to ERP applications then to sales report andmany more from standard browsers. Knowledge management systems (KMS): KMS consists of practices that are used by anorganization for identifying, creating, representing, distributing and enabling adoption toexperience as well as insights. These experiences comprise of knowledge that is embodied inindividual or organizational practices and processes (Liebowitz & Frank, 2016). KMS helps inimproving the business performance, innovation, knowledge sharing and gaining competitiveadvantages. KMS helps the lower level professionals and managers in document management,middle level managers to create, share and manage information. It helps the top executives tocreate business or enterprise intelligence. It helps the executives to solve any complex problemin a faster manner and promotes continuous improvement in the organization (Hislop, 2013). Itprovides information regarding any particular activity, product category and employee to the topexecutives of a business.
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5INFORMATION SYSTEM AND ANALYSISPart 3- Need of Decision Support System in WheeliesDecision support system is gaining importance with time. Decision making plays themost significant role in an organization (Demirkan & Delen, 2013). Wheelies’ Company needsto make crucial decisions regarding its production, purchase and inventory control that takesplace in the organization. Wheelies’ has more than eight branches in Europe and around sixbranches in USA. The parts of the bicycles are purchased from several suppliers across the worldand assembled in the factory for production. Crucial decisions need to be taken regardingsuppliers and the number of parts to be purchased as well as manufacture. All the branches needto coordinate in an efficient manner in order to enhance the performance of the manufacturingunit (Zavadskas et al., 2012). Proper integration of information from various branches andfunctional departments is required for achieving the goal of the company. This initiates the needof a Decision Support System that will facilitate the process of decision making in various levelsof the organization. Complex decisions will be taken in an easier manner by deploying DSS. Itwill enable Wheelies’ to take fact-based decisions, improve the efficiency and quality ofdecisions. Wheelies’ needs a system that will be able to carry out efficient data management,analytics, reporting, planning and modelling issues. These needs will be fulfilled by a DSS. DSShas the capability to reduce the large data quantity into a data that has high quality and structure.This capability causes decision to support the process of manufacturing. Wheelies’ needs aproduction process that will not face any process. DSS will enable Wheelies’ to make effective decisions concerning the strategic, tacticalas well as the operational level in the organization (Kristianto et al., 2012). The strategicmanagement level in the manufacturing company will deal with making decisions that are relatedto the goals and objectives of the company. These decisions will have a long-term implication on
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