Skills Development and Learning Outcomes in Business Consultancy: A Case Study of LSST College

This report discusses the skills developed and learning outcomes achieved during a project on social media marketing consultancy for LSST College. It also includes a career action plan and CV.

BM562 Consulting in
Practice

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY ..................................................................................................................................1
Which skills have you developed and/or enhanced as a result of the project?...........................1
What do you know now that you didn’t know at the start of the process? ...............................2
To what extent has your level of confidence improved? ...........................................................2
How could you use your learning in your future career?............................................................2
Career Action Plan......................................................................................................................3
CV...............................................................................................................................................4
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
In the current scenario the business consultant is defined as the professionals who help in
developing the business organisation and its activities sin the effective and efficient way.. the
organisation hires the consultancy in order to make the changes within the organisation in order
to achieve the goals and objectives in the effective way. This is te individual who is able to
perform the activities and identify the critical changes which are required within the business
organisation. This is the report which is based on the project conducted for the LSST collage
where there is the sue of the social media in order to promote the services of the organisation.
This report will include the discussion on the various topic such as various skills which has
developed, learning outcomes, level of confidence, how could learning be used in future, job
description and CV.
MAIN BODY
Which skills have you developed and/or enhanced as a result of the project?
It is very important that an individual focus on developing the different skill set in order
to be effective and efficient while performing the task. There are various skills which I have able
to develop during this project which is of the consultant services for the LSST collage which are
discussed below;
 ICT skills- This is the skill which is related to the information communication
technology which I was able to develop during this project. This helped me a lot in
identifying the different resources which will help in performing the task in the effective
and efficient manner. This is the skill which have helped me to improve my knowledge in
the technology.
 Team management skills- This is the skill which I =was able to develop while
completing this project where the magnet of the different members within the
organisation was the main task. I was able to manage in the effective and efficient way.
Also , I was able to clear them with the instructions performing the task.
 Communication skills I was able to develop communication skills in effective way. This
means that I was able to communicate with the people in more appropriate way in order
to gain the competitive advantage. This was the most important skill for me which i was
able to develop in my personal and professional life.
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What do you know now that you didn’t know at the start of the process?
There are several aspect in which I was able to gain knowledge and understanding
because earlier I was not able to understand the meaning of the consultant and the aspect which I
am able to understand after this project. I was able to understand that how the task have to
managed in the effective way. Earlier I was not able to perform the task within the limited time
frame. But after the process of this project I have understand the important of the time
management and how the task can be managed within the team in order to achieve the goals and
objectives. I was able to understand how the performance can be improved and this can help in
being more understand and how the performance can be measures in order to achieve the success
and growth within the organisation. This project have helped me a lot in developing the skills in
which I was weak and I need to have improvement.
To what extent has your level of confidence improved?
The confidence plays a major role in the life of an individual. It is very important for me
to develop the level of confidence in order to achieve the goals and objective sin the effective
and efficient manner. This plays major role in the personal and professional life for an
individual. I was able to develop confidence in performing the task in the most effective way. As
this project have helped m,e a lot in developing such confidence within me. From this I was able
to communicate with the people in the eff3ective way. Also I was able to influence people and
keep my view points in order to bring the change within the project which was assigned to me.
From this project I am able to develop in mu personality where before I was not aware of the
particular aspect which need to be considered at the time of performing the different task. The
confidence have played a major role in performing this task and achieving the goals and
objectives. I was able to give new ideas such as introducing the new courses within the LSST
collage in order to bring the change and attract students within the organisation.
How could you use your learning in your future career?
It is observed and identified that the learning plays a major role in the life of an
individual where I have able to identified that the skills which I am able to develop and my
learnings can be utilised in my future career. This will help me in my professional life. The team
management skills and the other learning which is the confidence will help me in achieving the
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growth and success in future. I can implement my knowledge and the learning in my future
organisation where I can perform the task in an effective manner.
Career Action Plan
The career action plan refers to statement which helps in knowing the skills of people to
own & manage with intention to reflect on skills for improving them so that learning can be
developed. In development of this action plan it requires to identifies the skill gap and
participating in planned activities for improving them. I will develop an action plan in order to
improve my skill so that I can perform my activities effectively.
Skills, knowledge or
abilities
Importance of key
area
Action to develop or
improve key areas
Time-scales
Presentation Skills I am lacking in this
skill as in field of
marketing this skills is
very useful which
helps in promoting
products. By
developing this skill I
can communicate
effective and engage
with large audience.
To develop this skill I
will make practices of
presenting useful
information daily.
Analysing audience,
using numbers to
guide presentations
etc. I will attract uses
attention with
infographics.
Eight to nine
months
IT skills I am lacking in this
skill by developing
this skill allows me to
feel more confident as
I can take use of
technology in most
effective way which
helps in completing
task faster. I will be
able to solve technical
To develop or improve
this skill I will
continue my education
in the subject of IT. I
will take help of
mentor to guide me
and training. I will
work on several
software to promote
product.
Two to three years
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issues independently.
Marketing Skills I want to develop this
marketing skill as it
helps in providing the
visibility of products
and converts customer.
To develop this it
required the
understanding of
marketing principles.
It provides the ability
to create and convey
marketing material on
sever4al platforms.
To develop this skill I
will take course of
social media
marketing. I will work
on content creation.
By identifying social
media content,
creating brand story
etc.
One and half years.
CV
This is known as Curriculum vitae which defines to an professional document that
supports in summarizing the education, skills, qualification & experience on individual person.
Curriculum Vitae
(Social media Marketing Manager)
Contact details:
xxx,UK 1546
(780)567-882933
[e-mail]
Aims of Career:
My career goal is to work in multinational company as marketing manager by having skills
& knowledge so that I can communicate effectively with employees and colleagues.
Work Experience:
 I completed a professional internship as social media marketer.
 I've attended numerous social media webinars and seminars to expand my
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technical expertise.
Qualifications:
 Got a bachelor's degree in marketing management.
 Attained master course in the field of marketing.
 PHD degree in domain of marketing.
Skills:
 Communication skills and knowledgeable about SEO best practices.
 Presentation and technical skills with proficient in Adobe creative suite.
CONCLUSION
From the above report it has been concluded that it is very important for the organisation
to take the support of the consultancy firm in order to bring the changes within the organisation.
As an individual there are several aspect which brings the changes with the different mindset and
the view points. There are various skills which I was able to develop during this project and there
are certain aspect in which I need to improve in order to be effective and efficient.
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REFERENCES
Books and Journals
da Silva, L.C.D.A. and Farias, J.S., 2018. Coproduction In Knowledge Intensive Business
Services: Analysis Of Projects In A Business Consultancy. Revista de Gestao e Projetos,
9(1), p.115.
Guo, S., 2018. The Design and Development of a Design Consultancy for Product Design.
Hà, D.T., 2019. Auditing and Financial Consultancy Company (AFC): The Companion of
Businesses. Journal of Economic Development, pp.10-11.
King-White, R., 2018. 10 “Some Kind of Joke”: Consultancy Firms and College Athletics. In
Sport and the Neoliberal University (pp. 208-222). Rutgers University Press.
Linovski, O., 2019. Shareholder as client: Firms, markets, and the new business of planning.
Journal of Urban Affairs, 41(7), pp.1017-1035.
Magalhaes, G. and Roseira, C., 2020. Open government data and the private sector: An
empirical view on business models and value creation. Government Information
Quarterly, 37(3), p.101248.
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