Business Consulting (CW1 – Research Project)

Business Consulting
(CW1 – Research Project)

Table of Contents
1. INTRODUCTION......................................................................................................................1
2. BACKGROUND OF THE ORGANISATION/ CLIENT...........................................................1
a) Clarify your Client / Clients...............................................................................................1
b) What is the client’s problem..............................................................................................1
3. PROBLEM IDENTIFICATION / DISCUSSION.......................................................................2
Competitor’s analysis (SWOT)..............................................................................................2
Target customer market (STP)...............................................................................................3
External environment.............................................................................................................4
4. TOP THREE ISSUES OF THE ORGANISATION / CLIENT.............................................6
Issue one.................................................................................................................................6
Issue two.................................................................................................................................6
Issue three...............................................................................................................................7
CONCLUSION................................................................................................................................7
References:.......................................................................................................................................8
Books and Journals.................................................................................................................8

1. INTRODUCTION
Consultants are those which have a specialised knowledge and skills in the particular
area. They are hired by the organisation for providing the solutions and recommendation of the
strategies which can work great for the business(Li and et. al., 2018). Business consulting is that
in which the advisor provides the advice which is in relation with the business. The consultants
are the one who guides the management regarding the changes which needs to be made in the
organisation and also helps in assisting the owner of the business to improve the performance if
they are lacking in something. London school of Science and Technology (LSST) is the private
school which specialises in business management, health, IT and social care courses and was
started in 2003. This report will cover the background of the organisation and the issues which
are faced by the client. It will also cover the identification of problems with the help of using
SWOT, PESTEL and many other.
2. BACKGROUND OF THE ORGANISATION/ CLIENT
Background of the organisation/ client-
The London school of Science and Technology (LSST) is the private school which was founded
in 2003 and is located in London,UK. The school specialises in some key areas which includes
the IT, business management, Health and social care courses(Garbuio and Lin, 2019). The vision
of the organisation is to support the students irrespective of their background which they have
come from and their aspirations and capabilities. LSST will support the students to make them
progress in their fields and to develop them in their learning. The mission of the organisation is
to become the institution which is the best in their courses all over the world. The school does
not create any barrier for their students and will not want the students to face any difficulties in
the learning.
a) Clarify your Client / Clients
The client is the students which are facing the issue in respect to the effective communication
with the teachers. In order to this, the organisation is identifying the solutions which will work
best for resolving this issue.
b) What is the client’s problem
The discipline in the organisation is not proper because the students in LSST are facing the issue
of having proper communication and collaboration with their teachers. It might be the result of
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