Business Continuity Planning

Bounce Fitness has developed a Business Continuity Plan using the Prevention, Preparedness, Response and Recovery (PPRR) framework to ensure the continuation of business during and following any critical incident that results in disruption to normal operational capability. The plan aims to undertake risk management assessment, define and prioritise critical business functions, detail immediate response to a critical incident, detail strategies and actions to be taken to enable Bounce Fitness to stay in business, and review and update the plan on a regular basis. The document also includes a distribution list, glossary, and contingency plans for various risks.

Business Continuity Planning
Bounce Fitness has developed a Business Continuity Plan to ensure the continuation of business during and
following any critical incident that results in disruption to normal operational capability.
Objectives
The objectives of this plan are to:
Undertake risk management assessment
Define and prioritise critical business functions
Detail immediate response to a critical incident
Detail strategies and actions to be taken to enable Bounce Fitness to stay in business
Review and update this plan on a regular basis.
It has been built using the Prevention, Preparedness, Response and Recovery (PPRR) framework.
Prevention (Risk Management Planning): Identifies and manages the likelihood and/or effects of
risk associated with an incident.
Preparedness (Business Impact): Identifies and prioritises the key activities of a business that
may be adversely affected by any disruptions.
Response (Incident Response Planning): Immediate actions taken to respond to an incident in
terms of containment, control and minimising impacts.
Recovery (Recovery planning): Actions taken to recover from an incident in order to minimis
disruption and recovery times.

Distribution List
References and related documents
001 Chairman of the Board Cairns
002 Chief Executive Officer Cairns
003 General Manager Finance Cairns
004 General Manager Human Resource Cairns
005 General Manager Marketing Cairns
006 Centre Manager Cairns
007 Centre Manager Melbourne
008 Centre Manager Sydney
009 Centre Manager Brisbane
Document Title

Glossary
1. Risk Management
The Bounce Fitness general emergency procedures override any other instructions if there is any continuing
danger to personal safety of all.
Business Continuity
Planning
Development of a plan to manage the risks to Bounce Fitness’ business, ensuring
that it can operate during a crisis/disaster.
Business Continuity
Plan
All of the information required to ensure that Bounce Fitness’ is able to resume
critical business activities should a crisis/disaster occur.
Business Impact
Analysis
Gathering information to determine basic recovery requirements for Bounce Fitness
key business activities in the event of a crisis/disaster.
Key business
activities Essential activities to deliver outputs and achievement of business objectives.
Recovery Time
Objective (RTO)
The time from which a crisis/disaster is declared to the time that the critical business
functions must be fully operational in order to avoid serious financial loss.
Resources Support delivery of an identifiable output and/or result. Resources may be money,
physical assets, or most importantly, people.
Risk Management
The process of defining and analysing risks, and then deciding on the appropriate
course of action in order to minimise these risks, whilst still achieving business
goals.
Risk Description
Likelihood
Impact
Priority
Preventative Action Contingency Plans
Building Loss -
Centres L VH H
• Ensure adequate insurance
cover in place including
business interruption and
general property.
• Set up agreement with suitable
supplier for 24 hour repairs and
replacement of key equipment.
• Source alternative Centre site
(if location and equipment have
been damaged).
• HO - Immediate access to
business investment fund
resources whilst waiting for
insurance payments.
• HO to establish services (phone,
electricity, water) in temporary
premises.
• HO - Advise all clients
Building Loss –
Head Office L VH H
• Ensure adequate insurance
cover in place including
business interruption and
general property
• Source alternative production
site (if location and equipment
have been damaged)
• HO - Immediate access to
business investment fund
resources whilst waiting for
insurance payments.
• HO to establish services (phone,
electricity, water) in temporary
premises.
• HO - Advise all Centre Staff
• If documents have been lost see
Documents Lost.
• If computers have been lost
or damaged see Documents
Lost and Essential Equipment
replacement.

Risk Description
Likelihood
Impact
Priority
Preventative Action Contingency Plans
Bomb Threat or
Fire L VH H
• Ensure adequate insurance
cover in place including
business interruption and
general property
• HO - Immediate access to
business investment fund
resources whilst waiting for
insurance payments.
• Enact Emergency
HO Documents
Lost – Electronic
and Paper
M H H
• Ensure adequate insurance
cover in place including
business interruption and
general property
• HO - Immediate access to
business investment fund
resources whilst waiting for
insurance payments.
• HO – Immediately acquire back
up CDs and install. All paper
records are scanned on receipt
and back up is automated and
conducted daily.
• Advise all Centres.
• Contact outstanding creditors to
receive copies of accounts.
• Contact clients if cheques are
lost.
• Investigate ways and need to
recreate from other paper or
electronic files, or from supplier
documents etc. Involve all
stakeholders.
Power
Unavailable H H H
• Ensure adequate insurance
cover in place including
business interruption and
general property
• Contact Energy Provider on
xxxx xxxx and ascertain extent
and likely duration of problem.
• Evacuate and secure premises
for duration.
• Advise HO for further advice.
Email or Network
Down M M M
• Ensure adequate insurance
cover in place including
business interruption and
general property
• Contact HO via Centre mobile
to ascertain extent and likely
duration.
Software – XXX
System Down M M M
• Ensure adequate insurance
cover in place including
business interruption and
general property
• Contact to ascertain extent and
likely duration.
• If it is a local issue, be advised
as to action
Hardware
Problems
• Ensure adequate insurance
cover in place including
business interruption and
general property
• Contact HO to be advised.