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Efficient working environmentEnhanced Productivity 0 2 4 6 8 10 12 14 16 18 20 2020 Column B BUSINESS DEVELOPING MANAGER Introduction Ineveryorganizationitisrequiredtotakebusiness decision in an appropriate manner with time. Generally, in enterprise the decision are those which is made on the basisofavailableinformationanddatawiththem organization become able to attain its goals and objectives. Aims and Objectives Objectives •Ascertain the impact of multichannel shopping upon the business of local shops •Impact of technology upon the buying behaviour of customers Research Methodologies •Thetwodifferentmethodsareusedtocollect information such as primary and secondary •Close-ended questionnaire is prepared which contains 10 different questions •Different graph and pie charts are formed to interpret information •For selection of respondents random sampling method is used. 30 respondents are select by use of this method. Theme’s 1.) Do people like to have products from the online sources? 2. Do you think innovative technology have negative impact upontheprofitabilityofhighstreetshops? Theme’s Findings •Respondentshavetheopinionthat innovativetechnologyhaspositiveimpact upon business •It reduces the business opportunities fro local shops Suggestions •Bring changes according to the need of customers in their products •Trytomakechangesinworking techniques according to current trends helps to motivate employees. Conclusion It has been concluded from the above report that decision-making is one of the important aspect which helps in selection of the most preferable option which helps to improve the productivity and profitability of organisation.