This report outlines a business plan for Australian Craft House, a new venture focused on sourcing and promoting handicraft products. It includes market research, operations and technology, human resources, and financial resources.
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Running Head: Report Contents Executive Summary.........................................................................................................................3 Introduction......................................................................................................................................4 Business model canvas....................................................................................................................5 3. Market..........................................................................................................................................8 3.1. Market size............................................................................................................................8 3.2. Growth rate of industry.........................................................................................................8 3.3. Effect of trend.......................................................................................................................8 3.4. Segmentation of market........................................................................................................8 3.5. Target customers...................................................................................................................9 3.6. Distribution channels and competitors..................................................................................9 3.7. Location of the business........................................................................................................9 4. Operations and technology........................................................................................................10 4.1. Available options for the development of the technology..................................................10 4.2. Impact of changing technologies........................................................................................10 4.3. Options for production........................................................................................................10 4.4. Options for sales and distribution.......................................................................................10 4.5. Requirement of resources....................................................................................................11 4.6. Laws and regulations..........................................................................................................11 4.7. Moral or ethical issues........................................................................................................11 5. Human resources.......................................................................................................................12 5.1. Required experience............................................................................................................12 5.2. Owners and their roles........................................................................................................12 5.3. Ownership structure............................................................................................................12 5.4. Manpower requirements.....................................................................................................13 5.5. Company’s growth strategy................................................................................................13 6. Finance.......................................................................................................................................13 6.1. Projected revenues..............................................................................................................13 6.2. Startup costs and equipment costs......................................................................................14 6.3. Projected profit and loss for the first 3 years......................................................................14 1
Running Head: Report 6.4. Possible sources of financing..............................................................................................14 Conclusion.....................................................................................................................................15 References......................................................................................................................................16 Appendix 1.....................................................................................................................................17 Appendix 2.....................................................................................................................................19 2
Running Head: Report Executive Summary The purpose of writing this report is develop a business plan for the new venture. The new venture is about sourcing of the handicrafts products and building brand value of these products. The assumed name for this new venture is “Australian Craft house” andmain objective of the new venture would be to check the quality of the products and promote them and building brand value for increasing the sales in the Australian Markets.The product offerings of the new business will include all the handmade Jewelry, decorative items and dining items along with services of the building brand value and sourcing of these products. The report outlines all the important elements such as the business model canvas that explains the key activities, key resources, channels, cost structures, key partners and revenues. Also, this report highlights the business plan by focusing on mainly four elements which are market research, operations and technology, Human resources and the financial resources. At the end, the conclusion will be drawn on the basis of the business plan of Australian Craft house. 3
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Running Head: Report Introduction The report is written with the intent to develop a business plan for the new venture. The business idea involves the sourcing of the handicrafts products and promoting those products in the Australianandotherinternationalmarkets.Theassumednameforthisnewventureis “Australian Craft house”.The main objective of the new venture would be to check the quality of the products and promote them and building brand value for increasing the sales in the Australian Markets. The products that mainly offer in the local markets will include all the handmade Jewelry, decorative items and dining items. This business idea is very beneficial as it provides an opportunity to all the artists and craft people to show their talent and will get the recognition in the markets that they actually deserve. This business will be set on a very small scale. The most important activity in this business idea is to maintain relationships with the suppliers and distributors. The business idea for starting a new venture needs a huge amount of investment for sourcing the raw material in a pure form to all the artists or craft people for making quality products. The high investment is also required to carry out promotional and branding activities (Grybowski & Jones, 2014). 4
Running Head: Report Business model canvas Business model canvas is an effective way to document business ideas or models. This canvas includes various segments focusing on the key partners, key activities, value proposition, customer relationships, customer segments, and key resources, channels used for promotion, cost structures and revenue streams.The main focus of the Australian Craft House will be on the sourcing of handicrafts products including all decorative items, jewellery and dining products. The competitive prices will be offered to the customers so that they buy these products again and again. All the nine segments that included in the business model canvas are explained below in the context ofa new business idea. Key partners: The first segment is the key partners and it includes all the people that play an important role in starting up this new venture. The key partners include Artists, designers, retailers, suppliers, promoters and distributors. Key activities: The key activities that involved in this new venture will be the market research, sourcing of the handicraft products, branding and promotion and quality check. All these activities need to be managed in an effective way to build strong relationships with customers and brand image of the products (Myer & Grybowski, 2015). ValueProposition:ThevaluepropositionorUniquesellingpropositionrefersto something that separates your business from the competitors. Being an entrepreneur, my motive is to earn the maximum profits by offering the quality handicrafts products to the public at cheap rates. Also, the products are going to be manufactured in the local markets as it will contribute towards the welfare of the artists and community. 5
Running Head: Report Customer relationships and customer segment: The identification of the target customers is also important and building relationships with the target and potential customers always result in increasing the sales and profitability of the organization. The target customers are the tourists and travelers, people working for a social cause, people having an interest in art and craft and local people buying local products. The relationships with the customers can be maintained by offering unique handmade products. Key resources:There are many resources that we require to start a new business. Before starting up a new business, we have the resources available to us are financial resources, knowledge resources, human resources and, physical resources (Sullivan, 2005). Channels: Some of the important channels that going to be used for the promotion of such handicrafts products are the trade shows, high-end stores, e-commerce sites, airports and railway stations and craft exhibitions. Coststructure:Thecostinvolvedinthetwomajoractivities.Firstly,theinitial investment will be used on the promotion and branding of the products. Secondly, the company need to invest money on the sourcing of the products, distribution and quality checks. Revenue: The revenue from this business will come from the selling of the products in the local markets. Key Partners oArtists oDesigners oRetailers oSuppliers, Key Activities oMarket research oSourcingof Value Proposition Offeringthe quality Customer Relationships Offeringunique handmade products Customer Segments oTourists and 6
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Running Head: Report Promoters and Distributors. the handicraft products oBranding oPromotion oQuality check handicrafts productsto thepublicat cheap rates. Quality productstravellers oPeople working forsocial causes oPeople having interest in artand craftand local oPeople buying local products Key Resources Financial resources Knowledge resource Management team Channels oTrade shows oHigh-end stores oE-commerce sites oAirportsand railway stations oCraft exhibitions. Cost Structure oThe initial investment will be used on the promotion and branding of the products. oThecostinvolvedonthesourcingoftheproducts, distribution and quality checks Revenue Streams oSelling of the productsin the local markets. (Heath & Pascoe, 2014) 7
Running Head: Report 3. Market First of all, it is very essential to carry out the market research to identify the different markets to offer the products in those markets. 3.1. Market size The global market for handicraft products reached a value of US $526.5 billion in the year 2017. The market has a strong growth because of the high demand in the market from hotels, offices and restaurants and travelers. The market size is highly influenced by the rise in the travel and tourism industry. 3.2. Growth rate of industry The industry of handcrafts is expected to reach at $984.8 Billion by the year 2023.The growth of 11% has been analyzed from the research and it is observed that America is the leading market for handicrafts in terms of the global share. 3.3. Effect of trend The increasing trend of the tourism has positive impact on this industry. The trend for the handcraft industry never goes away because there is always a high demand for the antique and unique products. 3.4. Segmentation of market The Australian Craft house will target the economic segments such as the high income people and middle income people and to cater the needs of these economic segments people, the strong relationships with the suppliers and distributors a will be created. 8
Running Head: Report 3.5. Target customers The market that targeted for this business will be the people who are travelling across the world and appreciate the local art and craft. In addition, the people having a great interest in collecting the handicrafts also identified and they will also purchase the products offered by our business. There are many people who love to buy local products from local communities; those people will also be targeted by our new venture (Department of Labor, 2014). 3.6. Distribution channels and competitors The biggest rivals or competitors that available in the market for handicraft business are the Eckersley art and craft and riot art and craft on the basis of their high market share. The Australian Craft house will adopt different strategies to spread the business in local and international markets and to promote the handicrafts in Australia and many other places (NIC, 2016).During the startup of this business, products will be offered to the local markets of Australia and with the help of the internet, the organization will attract customers through blogging. Another strategy to tap the local and global markets is to collaborate with the famous E commerce websites such as Amazon. These E-commerce websites will help in selling the products to the people living in Australia and also track all the local handicraft exhibitions and trade fair. This will lead to achieve the brand recognition in the market by making people aware about the presence of the products. 3.7. Location of the business The location that we decided to start a new business is Australia because of huge demand in Australia for antique and handmade products (Ganga, 2011). 9
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Running Head: Report 4. Operations and technology 4.1. Available options for the development of the technology The handcraft business is highly dependent on the self-production techniques. The technology has a great impact on the promotion of the products as technology enables many businesses to promote their products and services via social media platforms and digital marketing contents (Khurana, 2011). The company will have the option to make use of the latest social media platforms for the marketing and supply chain management. 4.2. Impact of changing technologies In the context of technology, it is found that the threat of change in technology is less on the business production systems as all the products are created without using any technology because people preferred handmade customized products. The change in the digital marketing will have a great impact on the marketing and promotional activities. 4.3. Options for production There are many options available for the production of the new products such as the in-house, contract based, license, joint venture and combination of these. The option that we have selected for the new business is in house production. The most economical way for Australian Craft House will be the in-house and wholesale supply of the products and this will be the preferred mode of sales for our new company (Bogiri, 2016). 4.4. Options for sales and distribution There are many options are available for the new business for the sales and distribution of the products such as direct sales using organizational websites and other social media platforms. The 10
Running Head: Report direct selling of the products is also possible through the E-commerce websites by engaging with retailers and distributors. 4.5. Requirement of resources The required sources to start a new venture includes the skilled labor, efficient suppliers, quality raw materials and equipments to manufacture and sourcing the handicraft business. 4.6. Laws and regulations The policies under which the business of handicrafts falls are industrial policies, tariff polices and trade policies regulated by the government of Australia. There are many organizations in Australia who are responsible for the monitoring and working for the welfare of the people that are producing the arts and crafts products. Some of the famous organizations are NAVA (National Association for the visual arts), Art centers of Australia and creating Australia. Some of the other organizations are listed as below that monitors the art and craft products and services such as Craft Guilds and Associations, Australian Copyright Council and Arts Access Australia and all of these organizations are held responsible for maintaining the regulatory operations and they are the one that ensures that all the standards are followed by the craft industries. 4.7. Moral or ethical issues The most important is to taking care of the ethical issues while starting up a new business. According to the Virtues ethics, the main emphasis should be given on the virtues of mind and character as the key elementsof ethical thinking rather than rules or the consequences. Therefore, the new venture will ensure that the artisans and the people involved in the creation of the handicrafts are not exploited and a fair amount of process is paid for their creative mind and 11
Running Head: Report hardworkingcharacteristics(AustralianGovernment,2015).Themainmotiveofournew business will be to perform ethically and effectively and follows all the regulations and standards set by the government or legal frameworks so that the true brand image of the company will be presented to the general public of Australia (Khurana, 2011). 5. Human resources 5.1. Required experience The first priority is always given to the hardworking, dedicated and the experienced people as their efforts will help the organization to achieve their long term goals (Council, 2015). The workforce for this new business must have the technical skills such as the knowledge related to digital marketing, implementation of new software to manage the sourcing of the raw materials. Also, managerial skills are also preferred in entrepreneurs. 5.2. Owners and their roles The entrepreneur is the owner of the organization and their main role is to manage all the business activities and resources and working with the team all together to achieve the long term goals of the company. The entrepreneur is the one who is responsible for the management of all functions. 5.3. Ownership structure This new business is a single proprietorship company where an entrepreneur will perform all the managerial tasks and focus towards the achievement of the organizational goals and objectives. 12
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Running Head: Report 5.4. Manpower requirements The Australian Craft House will require manpower including marketing manager, Accountant, suppliers, production and many in-house handicraft artists. The suppliers and the production employee will be held responsible for the sourcing of the products to the artists, accountant for managing cash and financial statements and marketing manager will be accountable for the promotion of the products and services of the company. 5.5. Company’s growth strategy The growth strategy for this new business includes the expansion of the business in the global markets by promoting the products through online platforms. For the implementation of these growth strategies, it is very important to hire some more people in the organization having great knowledge about the E-commerce domains and who can attract and retain the customers through online platforms. The performance evaluation will also be done for better outcomes in the future (Blue, 2006). 6. Finance 6.1. Projected revenues The revenue of this business comes from the sales of the products through online platforms or direct sales. There are many financial statements that need to be prepared such as balance sheet, income statement, cash flow and profit and loss statements. All these statements will be maintained and monitored by the entrepreneur and financial accountants to ensure that the cash is properly managed in the organization (ICAI, 2012).The expected revenue from the business is around $2, 50,000 from the selling of the products. 13
Running Head: Report 6.2. Startup costs and equipment costs The cost for the starting up new business and equipment business involved equals to $1,50,000 (refer appendix 1) 6.3. Projected profit and loss for the first 3 years The projectedsales cost and all the expenses related to advertisement, research and production of new products are estimated and put all the incomes and revenues in the pro forma given in appendix. 6.4. Possible sources of financing There are many options available to the entrepreneur for arranging funds such as personal savings, loans and borrowings from friends and relatives. The entrepreneur will invest their savings and raise capital for the future long reinvestments. The cost will be incurred on the sourcing of the handicrafts, development of the organizational websites and promotion of the products.Someoftheotherrecurringcostinvolvedinthisnewbusinesswillbethe transportation costs, product sourcing and implementation of the quality checks. Also, taking a loan from a financial institution is the second option that can be utilized to arrange funds for the new business. 14
Running Head: Report Conclusion It is clear from the above business plan that the main focus of the entrepreneur will be on the sourcing of handicrafts products including all decorative items, jewelry and dining products. Also, it is very essential to carry out the market research to identify the different markets to offer the products in those markets. The market that targeted for this business will be the people who are travelling across the world and appreciate the local art and craft.In addition, the people having a great interest in collecting the handicrafts also identified and they will also purchase the products offered by our business. The organization will adopt different strategies to promote the handicrafts in Australia and many other places. The Australian craft house will fulfill the needs of the people by providing them quality assured products at affordable prices. The growth strategy for this new business includes the expansion of the business in the global markets by promoting the products through online platforms. For the implementation of these growth strategies, it is very important to hire some more people in the organization. 15
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Running Head: Report References Australian Government (2015)Importing handicrafts Blue, B.(2006)Handicraft Sector Design and Business Development Manual. Bogiri, R. (2016)Fact Sheet: Vanuatu- Handicraft Industry. Council, C. (2015)Crafts Council Business Plan 2012 – 2015 Department of Labor (2014)Financial Statement: Sole Proprietors and Individuals Ganga, S. (2011)Exports trends of handicrafts in india: an analytical study Grybowski, T. & Jones, B. (2014)Arts in Daily Life: Australian Participation in the Arts Heath, L. & Pascoe, J. (2014)Mapping the Australian craft sector. ICAI (2012)Preparation of final accounts of sole preprietors. Khurana, C. (2011)Research plan proposal: a study on consumer perference and satisfaction towards selected handicraft items Myer, R. & Grybowski, T. (2015)Arts Nation: An Overview of Australian Arts NIC (2016)Craft processes and other details of 32 crafts. Sullivan, F.(2005)Market feasibility study and business development plan for the handicrafts sector. 16
Running Head: Report Appendix 2 Profit and loss account of Australian craft house for the year 2019-2021 1styear2ndyear3rdyear Sales Direct Cost of Sales Other TOTAL COST OF SALES Expenses Payroll Sales and Marketing and Other Expenses Depreciation Research & Development Payroll Taxes Other Total Operating Expenses Profit Before Interest and Taxes EBITDA Net Profit/Sales $0 $0 $0 $0 $0 $200,000 $2,17,000 $69,000 $200,000 $30,000 $0 $2,69,000 ($2,69,000) ($2,669,000) $2, 69,000 $1,00,000 $66,900 1,66,900 $1,50,000 $2,00,000 $2,30,000 $72000 $2,20,000 $40,000 $2,72,000 ($2,72,000) $ 2, 90,000 $3,00,000 $ 1,20,000 $70,000 $1,90,000 $1, 90,000 $2,20,000 $2,50,000 $75000 $2,50,000 $50,000 $2, 90,000 ($2, 90,000) $3,30,000 19