Business Ethics and Responsible Management: A Case Study on Ethical Issues Faced by a Hospitality Industry in London, UK

Business Ethics and
Responsible
Management

Table of Contents
INTRODUCTION...........................................................................................................................3
PART – 1 (A)...................................................................................................................................3
Ethical issues and its importance............................................................................................3
Ethical issues faced by the company......................................................................................3
Role of business in society.....................................................................................................4
Five stakeholders....................................................................................................................4
Examples of good and bad ethical practices...........................................................................5
Recommendation....................................................................................................................6
PART – 1 (B)...................................................................................................................................6
Discuss and apply two ethical theories together with advantages and disadvantages...........6
Recommendation....................................................................................................................8
PART – 2.........................................................................................................................................8
Reflective essay on ethical leadership....................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................11

INTRODUCTION
Business ethics are the policies within a workplace which determines about right and
wrong at working place in order to prevent any type of conflicts within the organisation(Bowie,
2020). Various controversial issues such as: corporate governance, bribery, fraud, discrimination
and others are concerned with this term. Responsible management are such practices designed to
uplift the society and environment either by boosting employee's morale at workplace or by
sustaining environment(Pirson, 2020). There is a case study with this report about any hospitality
industry located in London, UK facing with any ethical issue. This report is covered by middle
manager and submitted to senior manager. There are two parts of this reports from which Part 1
(A) will cover aspects of ethical issues faced by a firm, how government affects business, how
stakeholders affects the organisation, examples of good and bad ethics and the recommendations.
Part 1 (B) will cover the ethical theories and their importance in this case, the advantages and
disadvantages and recommendations about such theories for the firm. In last, this report will
cover Part 2 which will cover a reflective essay about ethical leadership management.
PART – 1 (A)
Ethical issues and its importance
Ethical issues are such issues which are aroused at a workplace due to various situations.
Such issues are occur due to activities or the given decision which creates conflicts with morale
of a society. Such issues are important as they norms promotes the objectives for research,
research will include a major deal of coordination and combination among various people in
various ways, there are many ethical norms which ensures that researchers could be accountable
for the public. Ethical norms are also helpful in building public support for the research. Many
norms promote various kinds of other important morale and social values such as human rights,
social responsibility, animal welfare and others.
Ethical issues faced by the company
There are various companies which are facing problems due to ethical issues. Hospitality
industries located in London, UK are in main focus for this report. Such industries deals in
providing guest and tourism services(Oskam and Zandberg, 2019). The one who purchase the
room is not aware about the extra charges for AC and food, here arouses the controversy.
According to guests, they are wasting their money as they are booking the rooms for taking rest